New Haven Hotel

Hotels
8.3 (2512 reviews)
229 George Street , New Haven , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Pet-friendly
Cons:
No breakfast options
Parking fees
Inconsistent service with lost items

Categories

Cleanliness
8.5
Most reviews mention that the hotel is clean and well-maintained.
Service
8.7
Staff are described as friendly and accommodating in several reviews.
Location
8.4
The hotel has a good location within walking distance of downtown and Yale.
Room Quality
8.6
Rooms are noted to be spacious and well-equipped.
Amenities
7.9
Limited amenities such as no on-site restaurant; some negatives about parking fees.
Value for Money
8.2
Good value considering the location and room quality, but parking is an added cost.
Food and Beverage
7.8
Lack of breakfast options mentioned; could improve food offerings.
Overall Experience
8.3
Overall positive experiences reflected in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 16:51

Property Description

Convenient Location near Yale University and Shubert Theater

Modern Amenities and Services

The Hotel New Haven offers guest rooms with complimentary WiFi, coffee makers, and hair dryers, ensuring a comfortable stay. Guests can also enjoy breakfast and snacks at The Market.

Fitness and Business Facilities

With a full fitness center and a business center on-site, guests have access to all they need to stay active and productive during their visit.

Explore Nearby Attractions

Located just minutes away from Yale University, Yale University Art Gallery, and the Shubert Theater, as well as being a short drive from the Connecticut Children's Museum, the New Haven Hotel is the perfect choice for both leisure and business travelers.

Book your stay at the Hotel New Haven now for a memorable and convenient experience!

Important information:

Guests under the age of 21 can only check in with an adult, parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HVN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2512 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.4
Room Quality: 8.6
Amenities: 7.9
Value for Money: 8.2
Food and Beverage: 7.8
Overall Experience: 8.3
A
Assylbek solo_traveller kz
8
2026-06-13 via Nuitee
P
Pete family_with_children us
10
Would definitely stay here again.
Pros:

Great location and very nice property

2026-06-13 via Nuitee
P
Paolo solo_traveller it
8
Pros:

When I checked in, the receptionist asked me to pay an additional USD 50 because I arrived two hours before the official check-in time. Considering that I was already paying USD 250 per night for a room that normally costs around USD 150 per night, I found this request unreasonable.

Fortunately, her colleague was much more understanding and kindly allowed me to check in without any extra charge.

2026-06-12 via Nuitee
P
Paul solo_traveller gb
10
Great Place to Stay
Pros:

Great location on New Haven and a short walk from main train station. Lovely friendly staff. Goodl big comfortable room and good shower. Good AC also. Hotel was clean and in great conditon.

Cons:

Other guests were a bit noisy due to number of room doors being very close to each other at the end of corridors but not a massive deal.

2026-06-12 via Nuitee
A
ANDRII couple ua
8
Very convenient place for drivers to visit downtown
Pros:

Central location but very quiet, friendly staff, parking just nearby,

2026-06-11 via Nuitee
J
James solo_traveller us
9
glad i stayed here
Pros:

Parking lot, room, staff

2026-06-11 via Nuitee
J
Jiwon family_with_children us
10
2026-06-11 via Nuitee
J
Johannes solo_traveller de
9
Pros:

Personal ist super freundlich, Zimmer sauber und groß

2026-06-10 via Nuitee
E
Eimear family_with_children ie
5
Fine for one night
Pros:

Lobby area was nice and staff very friendly

Cons:

The rooms weren’t very clean. Things had a “sticky” feel to them. The shower ran hot and cold.

2026-06-10 via Nuitee
L
Linda solo_traveller us
9
2026-06-09 via Nuitee
H
Hannah solo_traveller us
7
Pros:

Close to the downtown area and parking was convenient for a city hotel. The bridge going from the garage to the hotel was super helpful especially having our dog with us.

Cons:

We stayed with our dog and were put on the 7th floor which made it more inconvenient to take her outside. Also not the hotels fault obviously, but there is no grass outside of the hotel so we had to walk a few blocks down for our dog to relieve herself.

2026-06-08 via Nuitee
E
Emily family_with_children us
9
I
Pros:

Great location

Cons:

Tea and hot chocolate should be free since coffee is free.

2026-06-08 via Nuitee
S
Steven couple us
9
Another nice stay at New Haven Hotel
Pros:

Nice room, comfortable beds, quiet, friendly staff.

Cons:

No breakfast.

2026-06-08 via Nuitee
M
michelle family_with_children fr
9
très bon séjour
Pros:

chambres spacieuses, le quartier à côté de yale

2026-06-08 via Nuitee
S
Sinead solo_traveller gb
8
2026-06-08 via Nuitee
C
clifford solo_traveller us
10
Excellent
Pros:

Everything

2026-06-08 via Nuitee
P
Paul solo_traveller us
10
2026-06-07 via Nuitee
M
Michelle solo_traveller us
9
Great location, bridge to parking very convenient
Pros:

Lost character after remodel

Cons:

Toilets on walls

2026-06-06 via Nuitee
6
6charlottel Family
10
Great hotel!
Pros:

This was our first time n New Haven. The hotel is very nice. Check in was super easy thanks to the amazing Stephanie L!! She got us checked in early as we came into town earlier than expected, she asked us if it was our first time here, and was extremely hospitable and friendly. She was a wonderful first impression of our experience at the New Haven Hotel. The rooms were comfortable and super clean. Would highly recommend!!

2026-06-05 via Tripadvisor
D
Dianne solo_traveller us
8
The young lady that checked me in was so nice and thoughtful
Pros:

Clean

2026-06-05 via Nuitee