New Haven Hotel

Hotels
8.3 (2560 reviews)
229 George Street , New Haven , us
+12034983100

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Pet-friendly
Cons:
No breakfast options
Parking fees
Inconsistent service with lost items

Categories

Cleanliness
8.5
Most reviews mention that the hotel is clean and well-maintained.
Service
8.7
Staff are described as friendly and accommodating in several reviews.
Location
8.4
The hotel has a good location within walking distance of downtown and Yale.
Room Quality
8.6
Rooms are noted to be spacious and well-equipped.
Amenities
7.9
Limited amenities such as no on-site restaurant; some negatives about parking fees.
Value for Money
8.2
Good value considering the location and room quality, but parking is an added cost.
Food and Beverage
7.8
Lack of breakfast options mentioned; could improve food offerings.
Overall Experience
8.3
Overall positive experiences reflected in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 16:51

Property Description

Convenient Location near Yale University and Shubert Theater

Modern Amenities and Services

The Hotel New Haven offers guest rooms with complimentary WiFi, coffee makers, and hair dryers, ensuring a comfortable stay. Guests can also enjoy breakfast and snacks at The Market.

Fitness and Business Facilities

With a full fitness center and a business center on-site, guests have access to all they need to stay active and productive during their visit.

Explore Nearby Attractions

Located just minutes away from Yale University, Yale University Art Gallery, and the Shubert Theater, as well as being a short drive from the Connecticut Children's Museum, the New Haven Hotel is the perfect choice for both leisure and business travelers.

Book your stay at the Hotel New Haven now for a memorable and convenient experience!

Important information:

Guests under the age of 21 can only check in with an adult, parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HVN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2560 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.4
Room Quality: 8.6
Amenities: 7.9
Value for Money: 8.2
Food and Beverage: 7.8
Overall Experience: 8.3
T
Tara • family_with_children • us
9
2026-07-04 • via Nuitee
A
Alexis • couple • us
10
2026-07-03 • via Nuitee
L
leia • solo_traveller • us
10
Excellent over night stay!
Pros:

The front staff agent Stephanie was amazing! She was able to chk me in early and even upgraded our room for free since ours was not ready yet and we were in town for a wedding. The room was clean, the hotel was very clean and located nicely downtown. Lots of food options that are within walking distance, and parking across the street in the garage was free during our over night stay. Definitely a hidden gem. Will definitely stay here again. It was a 10 out of 10 for me.

Cons:

Cant really say that there was anything I didn't like

2026-07-03 • via Nuitee
F
Frank • extended_group • ch
10
Perfect place to stay in New Haven
Pros:

Central and cozy. Staff was kind and helpful. We only stayed for the night for our roadtrip.

2026-07-03 • via Nuitee
P
Philip • extended_group • us
10
Pros:

Location!!

Cons:

Breakfast choices

2026-07-03 • via Nuitee
M
Markus • family_with_children • de
10
2026-07-03 • via Nuitee
N
Nicole • couple • za
8
2026-07-03 • via Nuitee
H
heart • solo_traveller • kr
8
2026-07-03 • via Nuitee
C
Caroline M. • family_with_children • us
8
Pros:

Some staff need retraining

2026-07-02 • via Nuitee
I
Israel • solo_traveller • us
10
Overall my stay was pleasant!
Pros:

Staff and view from my room were the highlights for me. Check in was simple. Facilities were well kept.

Cons:

Price surprised me a bit. I wasn’t expecting some of the fees. This may just be me. But I expect some kind of complimentary breakfast option, even if it just bagels and juice.

2026-07-01 • via Nuitee
L
Lia • family_with_children • us
8
2026-07-01 • via Nuitee
N
Norlak-Laurence • couple • fr
7
Pour une nuit, ça peut aller
Pros:

Emplacement proche de tt

Cons:

La moquette et les meubles vieillots

2026-06-30 • via Nuitee
S
sarah • couple • us
9
Pros:

We loved the secure parking garage and the walkway bridge. from the hotel to the covered parking garage! The hotel staff was very friendly and gave us a parking card for after our trip to NYC. We would use this hotel again with a smaller car our Ridgeline would be too big for the parking garage.

Cons:

The coffee was good, but a few cookies or pastries, fruit would be nice in the morning, even packaged.

2026-06-30 • via Nuitee
S
Steven • couple • gb
9
Pros:

Clean and homely. Central location.

2026-06-30 • via Nuitee
M
Marganit • solo_traveller • il
9
A great place to stay
Pros:

Clean, nice staff, comfortable

2026-06-30 • via Nuitee
N
Nikola • couple • us
10
2026-06-30 • via Nuitee
L
liam • couple • gb
9
2026-06-30 • via Nuitee
M
Mikell • solo_traveller • us
9
Helpful Staff and and Location
Pros:

Close convenient location to hospital after my surgery. Disability access rooms, walk in shower. Staff was very helpful after my surgery, helping with extra towels and pillows, etc.

Cons:

Breakfast options would be great, something healthy like eggs etc, higher toilets to better help those with disabilities.

2026-06-30 • via Nuitee
M
Michael • solo_traveller • us
10
Nestled in downtown new haven close to. Yale
Pros:

Location
Price
Clean
Bed was simply amazing so comfortable
Great parking

Cons:

Lack of complimentary breakfast especially when cafe closed Monday
Tv didn’t work very hard to function no signal

2026-06-30 • via Nuitee
T
Tessa • solo_traveller • gb
6
Pros:

The hotel interior is very nice, rooms are clean and have everything you need.
Free coffee in the lobby each morning.

Cons:

Between 1am and 4am each morning we stayed, we were repeatedly woken up by people racing motorcycles or cars on the road outside. It was so loud it felt like they were in the room. Then, starting at 7am there was construction right outside with multiple jackhammers, even on a Sunday. We asked to be moved to a room that was off the street but the hotel refused unless we checked out at 10am and wouldn't be able to check back in until 3pm that day, which wasn't an option for us. The person we spoke to was unsympathetic and just said " we don't control the road noise". While that's true, this is not a cheap hotel and I would expect better soundproofing and better customer service.

2026-06-30 • via Nuitee