My Story Hotel Figueira

Hotels
9 (3792 reviews)
Praça da Figueira 15 , Lisbon , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Excellent service
Cons:
Breakfast coffee quality could improve
Some minor inconveniences noted

Categories

Cleanliness
9.25
The hotel was very clean, with daily room cleaning services mentioned in multiple reviews.
Service
9.25
The staff were consistently described as friendly and helpful, providing excellent service.
Location
9.25
The location is praised for being central and convenient, with easy access to transportation.
Room Quality
9.25
Rooms are noted for their modern design, comfort, and amenities.
Amenities
9.25
Amenities include a well-rated restaurant and room features such as coffee machines.
Value for Money
8.25
Overall value is good, but there were some minor complaints about the breakfast coffee quality.
Food and Beverage
8.25
Breakfast is generally good, though some reviews mentioned a few issues with coffee quality.
Overall Experience
9.25
Guests enjoyed their stays, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:16

Property Description

Luxurious Accommodation
Experience comfort and style at My Story Hotel Figueira in Lisbon. The 4-star hotel offers allergy-free rooms with modern amenities including free WiFi, flat-screen TVs, and city views from select units.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk during your stay. Indulge in a buffet breakfast and unwind at the on-site restaurant and bar for a delightful dining experience.

Prime Location
Located just steps away from Rossio and other major attractions, this hotel is the perfect choice for exploring Lisbon. Don't miss out on the opportunity to stay at My Story Hotel Figueira and make your reservation now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 3792 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
Margaret • solo_traveller • au
9
2026-05-30 • via Nuitee
Y
Yehoshua • solo_traveller • il
9
2026-05-29 • via Nuitee
T
Tara • family_with_children • us
9
I would definitely stay here again, it was comfortable/quiet, but right in the city center!
Pros:

We loved our room, it was so quiet, a great escape from the outside noise of the city. The beds were so comfortable! The room was minimal, beautifully decorated and had exactly what we needed!

2026-05-29 • via Nuitee
E
Elsebeth • extended_group • dk
8
dejligt ophold
Pros:

fabelagtig beliggenhed.
morgenmaden var meget god.
personalet meget venlige og imødekommende.

Cons:

Belysningen på værelset var ikke god. Manglede ordentlige sengelamper så man kunne læse.
Der manglede opbevaring til beklædning og et ordentlig natbord med en skuffe til ting.

2026-05-29 • via Nuitee
M
Mistery Shopper • solo_traveller • ar
10
Pros:

Todo

Cons:

Nada

2026-05-28 • via Nuitee
Q
Quanzhan • couple • us
6
It’s not a place I want to book again
Pros:

I like the location. The room, bathroom are clean. I rated a low on clean, because bedding is very worn, the pillows are smelly. We got to the place before noon. Host let us in so that’s very nice of him. Everyone is friendly.

Cons:

There is no breakfast in this place, so I feel‘breakfast is included’ is very misleading. We were given a huge box of snacks . Coffee is just a bag of instant coffee. They do have kitchen but that’s not for guests to use. The property is hard to find. The owner has five rooms in it. So the name is not on the building as one would expect.

2026-05-27 • via Nuitee
D
David • family_with_children • us
10
2026-05-27 • via Nuitee
M
maria • couple • br
8
2026-05-26 • via Nuitee
C
Catherine • solo_traveller • au
8
Comfortable and was comforted by staff being helpful
Pros:

Helpful staff. I was very distraught at not being able to use my phone and they suggested I go to a phone company nearby which worked and I was very relieved.

Cons:

Occasionally some staff could not speak English when I was trying to get help with something but mostly the staff spoke very good English.

2026-05-26 • via Nuitee
M
Maurice(Moshe) • couple • il
8
2026-05-26 • via Nuitee
D
Dermot • couple • ca
10
Great location, nice rooms, friendly staff.
2026-05-26 • via Nuitee
E
Eitan • couple • il
9
Cons:

המיטות לא מותאמות למי שגבוה !וגם לא רחבות מספיק בחלקן. אני 1.84 ולא כל כך היה נח, למי שגבוה יותר לא הייתי ממליץ להזמין שם

2026-05-25 • via Nuitee
S
Selin • couple • ie
5
2026-05-25 • via Nuitee
L
lars • couple • no
9
2026-05-24 • via Nuitee
S
Sybil • couple • ch
10
Pros:

einfach ein wunderschönes Hotel mitten in der Stadt mit gutem food Angebot

Cons:

leider gibt es auch in diesem Hotel keine Fernsehkanäle in Deutsch oder Italienisch oder Französisch. Aber man ist ja in den Ferien braucht wohl kein TV😂

2026-05-24 • via Nuitee
C
Carl • family_with_children • us
9
Excellent location
Pros:

The staff, location, and hotel restaurant

Cons:

N/A

2026-05-24 • via Nuitee
Y
yiran • solo_traveller • cn
8
Pretty decent overall.
Pros:

Great location, very close to the main attractions as well as metro and bus stations, making it very convenient to get around.

Cons:

The room was quite small, the soundproofing was average, and the room felt rather dark because the lighting was not very bright.

2026-05-23 • via Nuitee
Y
Yuliya • extended_group • us
9
Comfortable stay right in the middle of everything.
Pros:

Best location. Good breakfast (extra cost), clean and modern.

Cons:

Nothing.

2026-05-23 • via Nuitee
S
Sarah • solo_traveller • us
9
2026-05-23 • via Nuitee
C
Charles • couple • us
10
2026-05-23 • via Nuitee