My Story Hotel Figueira

Hotels
9 (3905 reviews)
Praça da Figueira 15 , Lisbon , PT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Excellent service
Cons:
Breakfast coffee quality could improve
Some minor inconveniences noted

Categories

Cleanliness
9.25
The hotel was very clean, with daily room cleaning services mentioned in multiple reviews.
Service
9.25
The staff were consistently described as friendly and helpful, providing excellent service.
Location
9.25
The location is praised for being central and convenient, with easy access to transportation.
Room Quality
9.25
Rooms are noted for their modern design, comfort, and amenities.
Amenities
9.25
Amenities include a well-rated restaurant and room features such as coffee machines.
Value for Money
8.25
Overall value is good, but there were some minor complaints about the breakfast coffee quality.
Food and Beverage
8.25
Breakfast is generally good, though some reviews mentioned a few issues with coffee quality.
Overall Experience
9.25
Guests enjoyed their stays, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:16

Property Description

Luxurious Accommodation
Experience comfort and style at My Story Hotel Figueira in Lisbon. The 4-star hotel offers allergy-free rooms with modern amenities including free WiFi, flat-screen TVs, and city views from select units.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk during your stay. Indulge in a buffet breakfast and unwind at the on-site restaurant and bar for a delightful dining experience.

Prime Location
Located just steps away from Rossio and other major attractions, this hotel is the perfect choice for exploring Lisbon. Don't miss out on the opportunity to stay at My Story Hotel Figueira and make your reservation now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 3905 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
J
Jan Willem • solo_traveller • nl
8
Pros:

Locatie!

Cons:

Grootte van de kamer maar uitstekende badkamer.

2026-09-13 • via Nuitee
J
Jose Martin • solo_traveller • pe
10
Fabulosa experiencia
Pros:

La ubicacion es perfecta. En el centro historico y al frente de la estacion Rossio. El personal muy atento y amable, La habitacion impecable, limpia e insonorizada. El desayunio variado y sabroso. 10 de 10! 😃.

Cons:

Nada.

2026-09-12 • via Nuitee
S
Sabina • couple • gb
7
Great location to stay for all Lisbon attractions and a nice friendly staff.
Pros:

I really enjoy the location of the hotel specifically it was super central attractions were very close by you had the tram access to be able to go to anywhere outside of the centre. The square was wonderful where there was a market so you could actually eat out in the evenings everything was very close by which is great. The room itself was comfortable. It was quite big and spacious which I really loved and we had a small balcony which was great.

Cons:

For me, the attentiveness of ensuring that every time the room was clean that amenities were refreshed and put back in the bathroom things like buds shower caps were missing every single day.
I’m not sure whether this can be fixed, but it would be great to have much stronger shower pressure wasn’t that great and I had to put the smaller shower on. Although the room itself was super spacious and the bed was super comfortable I really didn’t like the lighting options in the room just because it was a lot of small Lamp is very dark. It was very hard to do make up in the room. There was a full length mirror and everything was just really dark. The bathroom mirror was good but the lighting positions were so bright that you couldn’t see what make-up you were doing so I found that very frustrating specially for the amount of money that you’re paying.

2026-09-12 • via Nuitee
B
b • solo_traveller • nl
10
Prachtig hotel, blij dat we dit gevonden hebben!
Pros:

Interieur heel mooi en sfeervol. Fijne locatie. Vriendelijkheid en behulpzaamheid van het personeel. De lekkerste risotto met gamba’s.

Cons:

Alles is goed bevallen.

2026-09-12 • via Nuitee
B
Beth • couple • us
10
Excellent! Second stay. Will return😊
Pros:

Location and restaurant

2026-09-11 • via Nuitee
M
Michelle • solo_traveller • ca
10
Pros:

The hotel was perfectly located and was really nice. You just stepped out onto the the street and away you went. I loved the shutters in the room.

Cons:

The coffee. The brewed coffee was awful.

2026-09-10 • via Nuitee
L
Laurie • couple • ca
10
Pros:

The dining room is very welcoming with the up to date decor.

2026-09-10 • via Nuitee
A
Alhefeiti • solo_traveller • ae
10
Pros:

Thiago was very helpful and supportive. He was always supportive.

2026-09-10 • via Nuitee
A
Andrea • solo_traveller • gb
9
Pros:

Location and very comfortable bedroom

2026-09-08 • via Nuitee
M
marianne • couple • nl
10
Geweldig, een aanrader!
Pros:

Zeer prettig centraal gelegen hotel. Geen straatgeluiden binnen, mooie ruime kamer, uitstekend en uitgebreid ontbijt, heel vriendelijk personeel. Op mijn verjaardag werd ik verrast met taart en bubbels.

2026-09-08 • via Nuitee
E
Entisar • solo_traveller • ae
10
Loved it
Pros:

The staff was very friendly and helpful .. I was able to keep my luggage in the hotel before and after check in .. the room was very nice, spacious , clean and the lighting was lovely .. hotel location is perfect and you can walk almost to every restaurant and tourist attractions, also close to metro, tram and bus station

Cons:

I was early and I was hoping I could check in before 3 pm but my room was ready on time

2026-09-07 • via Nuitee
I
IN SUK • solo_traveller • kr
10
2026-09-07 • via Nuitee
R
Reilly • couple • us
10
This hotel was the ideal location for an incredible stay in Lisbon!
Pros:

It was the perfect location near everything but quiet. We had a gorgeous room on the top floor!
The breakfast was incredible, made to order omelets, pastries, and even pizza.

Cons:

Absolutely nothing.

2026-09-07 • via Nuitee
J
Jenna • couple • us
10
Amazing stay! Highly recommend for international travelers!
Pros:

Our stay at My Story Figueira was fantastic! The hotel is exceptionally well located and we chose to walk to Castle de Sao Jorge, Bairro Alto, Baixa, and all the rest of the sights and downtown locations. The room was very clean and well made every day. The breakfast was amazing.

2026-09-07 • via Nuitee
O
Olga • couple • de
10
Alles perfekt, wenn Lissabon dann hier
Pros:

Zum zweiten Mal in diesem Hotel übernachtet und so wie beim ersten Mal war wieder alles perfekt!
Die besten Lage, die man sich in Lissabon nur wünschen kann, tolles Frühstück und unfassbar herzliches und engagiertes Personal- besser geht es nicht
Sollten wir noch einmal nach Lissabon reisen, steht definitiv fest, dass wir wieder hier übernachten werden!

2026-09-06 • via Nuitee
M
Misa • couple • jp
9
リスボン観光の拠点に最適なホテル
Pros:

Figueira広場に面していて、観光にも移動にも非常に便利でした。古い建物だとは思いますが、お部屋は清潔で快適。この立地なら充分な広さもありました。スタッフの方はチェックインの際におすすめのスポットや行き方を教えてくれたりと、とても親切でフレンドリーでした。

2026-09-04 • via Nuitee
C
CORCELLA • couple • it
10
3 giorni a Lisbona con un'accoglienza a cinque stelle :)
Pros:

La posizione dell'Hotel era perfetta, comodissima per tutti gli spostamenti, l'hotel affaccia su una della piazze più belle di Lisbona

Cons:

Ci volevano forse più appoggi e mensole per i beauty case in bagno ma per il resto era tutto ok

2026-09-02 • via Nuitee
K
Krishnan • extended_group • us
9
2026-09-02 • via Nuitee
J
Joe • solo_traveller • gb
10
Excellent base to explore Lisbon
Pros:

First stay in Lisbon and this was a perfect base for the trip. The room was clean and well provisioned with a great view of the square. The location was perfect - within walking distance of many of Lisbon’s main attractions making it very convenient to explore the city. Every member of staff was friendly and helpful and special thanks to Alfonso who welcomed me to the hotel and gave fantastic local recommendations

2026-09-01 • via Nuitee
K
Kateryna • solo_traveller • ch
10
Pros:

Die Lage ist perfekt. Sehr zentral.
Sehr stylisch und komfortabel.
Hotelpersonal war sehr hilfreich und hat auch mit Reservierungen geholfen.

Cons:

Es war perfekt

2026-09-01 • via Nuitee