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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at My Story Hotel Figueira in Lisbon. The 4-star hotel offers allergy-free rooms with modern amenities including free WiFi, flat-screen TVs, and city views from select units.
Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk during your stay. Indulge in a buffet breakfast and unwind at the on-site restaurant and bar for a delightful dining experience.
Prime Location
Located just steps away from Rossio and other major attractions, this hotel is the perfect choice for exploring Lisbon. Don't miss out on the opportunity to stay at My Story Hotel Figueira and make your reservation now for an unforgettable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location is really good. Breakfasts is also super good.
Price is a bit high. Air conditioning is weak.
A equipe do hotel é muito querida, os funcionários são atenciosos. O hotel é muito bem localizado, o café da manhã é delicioso. Os quartos são confortáveis e o restaurante do hotel é muito bom.
Nada.
The hotel was excellent lovely room which was quiet which was impressive given the central location. The staff were all very friendly and helpful could not fault anything.
Nothing it was excellent and would recommend highly
Great hotel with a wonderful location. This is a well-kept, modern hotel. I was traveling with a friend, and the hotel was able to provide twin beds for us and even upgraded our room at no charge!
location, beautiful decor.
room extremely small
Cleanliness, friendly staff and location
Locatie!
Grootte van de kamer maar uitstekende badkamer.
I really enjoy the location of the hotel specifically it was super central attractions were very close by you had the tram access to be able to go to anywhere outside of the centre. The square was wonderful where there was a market so you could actually eat out in the evenings everything was very close by which is great. The room itself was comfortable. It was quite big and spacious which I really loved and we had a small balcony which was great.
For me, the attentiveness of ensuring that every time the room was clean that amenities were refreshed and put back in the bathroom things like buds shower caps were missing every single day.
I’m not sure whether this can be fixed, but it would be great to have much stronger shower pressure wasn’t that great and I had to put the smaller shower on. Although the room itself was super spacious and the bed was super comfortable I really didn’t like the lighting options in the room just because it was a lot of small Lamp is very dark. It was very hard to do make up in the room. There was a full length mirror and everything was just really dark. The bathroom mirror was good but the lighting positions were so bright that you couldn’t see what make-up you were doing so I found that very frustrating specially for the amount of money that you’re paying.
La ubicacion es perfecta. En el centro historico y al frente de la estacion Rossio. El personal muy atento y amable, La habitacion impecable, limpia e insonorizada. El desayunio variado y sabroso. 10 de 10! 😃.
Nada.
Interieur heel mooi en sfeervol. Fijne locatie. Vriendelijkheid en behulpzaamheid van het personeel. De lekkerste risotto met gamba’s.
Alles is goed bevallen.
Location and restaurant
The dining room is very welcoming with the up to date decor.
Thiago was very helpful and supportive. He was always supportive.
The hotel was perfectly located and was really nice. You just stepped out onto the the street and away you went. I loved the shutters in the room.
The coffee. The brewed coffee was awful.
Location and very comfortable bedroom
Zeer prettig centraal gelegen hotel. Geen straatgeluiden binnen, mooie ruime kamer, uitstekend en uitgebreid ontbijt, heel vriendelijk personeel. Op mijn verjaardag werd ik verrast met taart en bubbels.
The staff was very friendly and helpful .. I was able to keep my luggage in the hotel before and after check in .. the room was very nice, spacious , clean and the lighting was lovely .. hotel location is perfect and you can walk almost to every restaurant and tourist attractions, also close to metro, tram and bus station
I was early and I was hoping I could check in before 3 pm but my room was ready on time
Our stay at My Story Figueira was fantastic! The hotel is exceptionally well located and we chose to walk to Castle de Sao Jorge, Bairro Alto, Baixa, and all the rest of the sights and downtown locations. The room was very clean and well made every day. The breakfast was amazing.
It was the perfect location near everything but quiet. We had a gorgeous room on the top floor!
The breakfast was incredible, made to order omelets, pastries, and even pizza.
Absolutely nothing.
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