My Story Hotel Figueira

Hotels
9 (3824 reviews)
Praça da Figueira 15 , Lisbon , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Excellent service
Cons:
Breakfast coffee quality could improve
Some minor inconveniences noted

Categories

Cleanliness
9.25
The hotel was very clean, with daily room cleaning services mentioned in multiple reviews.
Service
9.25
The staff were consistently described as friendly and helpful, providing excellent service.
Location
9.25
The location is praised for being central and convenient, with easy access to transportation.
Room Quality
9.25
Rooms are noted for their modern design, comfort, and amenities.
Amenities
9.25
Amenities include a well-rated restaurant and room features such as coffee machines.
Value for Money
8.25
Overall value is good, but there were some minor complaints about the breakfast coffee quality.
Food and Beverage
8.25
Breakfast is generally good, though some reviews mentioned a few issues with coffee quality.
Overall Experience
9.25
Guests enjoyed their stays, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:16

Property Description

Luxurious Accommodation
Experience comfort and style at My Story Hotel Figueira in Lisbon. The 4-star hotel offers allergy-free rooms with modern amenities including free WiFi, flat-screen TVs, and city views from select units.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk during your stay. Indulge in a buffet breakfast and unwind at the on-site restaurant and bar for a delightful dining experience.

Prime Location
Located just steps away from Rossio and other major attractions, this hotel is the perfect choice for exploring Lisbon. Don't miss out on the opportunity to stay at My Story Hotel Figueira and make your reservation now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 3824 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
S
Stefania • couple • co
9
Pros:

The location is great!

Cons:

There was an issue in the room hall because it has a bad smell. Luckily there wasn’t any smell in the bedroom.

2026-06-13 • via Nuitee
L
Lisa • couple • fr
9
2026-06-13 • via Nuitee
Q
Quanzhan • couple • us
6
It’s not a place I want to book again
Pros:

I like the location. The room, bathroom are clean. I rated a low on clean, because bedding is very worn, the pillows are smelly. We got to the place before noon. Host let us in so that’s very nice of him. Everyone is friendly.

Cons:

There is no breakfast in this place, so I feel‘breakfast is included’ is very misleading. We were given a huge box of snacks . Coffee is just a bag of instant coffee. They do have kitchen but that’s not for guests to use. The property is hard to find. The owner has five rooms in it. So the name is not on the building as one would expect.

2026-06-12 • via Nuitee
ליאני מרדכי • couple • il
9
היינו יממה קצרה עם לילה אחד בליסבון והמיקום היה מצוין, במרחק הליכה מכל מה שהיינו צריכים
Pros:

מיקום מצוין, שירות מעולה

Cons:

אהבנו הכל

2026-06-12 • via Nuitee
I
ILEANA • couple • ca
10
Beautiful room in the heart of historic Lisbon
Pros:

Very friendly and helpful staff, decent size room with beautiful decoration, with mini fridge, coffee maker and safe in the room. Very clean in the room and in the hotel. Breakfast was excellent with a lot of choices, and location in the heart of the historic centre.

Cons:

We liked pretty much everything, so no complaints from our part.

2026-06-10 • via Nuitee
A
Amy • solo_traveller • us
10
Great value, confortable, clean.
Pros:

Great and easy location for a short stay in Lisbon. Right in the middle of it all.

Cons:

Nothing except they kept forgetting to refill my waters. 😊

2026-06-08 • via Nuitee
F
Francine • couple • br
10
Maravilhosa
Pros:

Localização e café da manhã excelente

Cons:

Tudo perfeito

2026-06-08 • via Nuitee
J
Judy Arielle • solo_traveller • us
10
Pros:

The staff were all friendly and helpful. Great location to easily access the sights. Delicious breakfast buffet with expansive choices. Special appreciation: we left some things behind in our room and they quickly got it mailed to us while we were in Porto.

Cons:

Rooms were a little on the small side.

2026-06-07 • via Nuitee
D
Douglas • couple • us
8
Amazing location - walking distance to most places
Pros:

Excellent location! Walking distance to many places

Cons:

Breakfast was very expensive. Staff were not very helpful. When they say check in is 3:00 they mean it!

2026-06-07 • via Nuitee
C
Crina • solo_traveller • au
10
2026-06-06 • via Nuitee
D
Delphine • couple • fr
9
2026-06-06 • via Nuitee
R
Ricardo • couple • br
9
Excelente Localização
Pros:

Hotel tem uma localização incrível, fácil de fazer os pontos centrais a pé, e bem na frente tem metro e pontos de "elétricos" alem de ser muito bem servido de Uber e Taxi. A decoração é muito legal, o restaurante que fica junto com o Lobby, na entrada, é muito bom, excelente na verdade. Quarto como um todo é muito bom também.

2026-06-05 • via Nuitee
G
Gnosia • solo_traveller • cy
9
Nice hotel in the centre of the town
Pros:

In the centre but quite
Nicely decorated hotel

Cons:

The personnel could be more friendly

2026-06-05 • via Nuitee
M
Michael • extended_group • us
9
Will stay here again.
Pros:

Location was perfect. In the middle of many dining and sight seeing activities. Taxi, Uber, Tram/Trolley easily available in the square in the fron of the hotel.

Cons:

Air Conditioning did not work well. Everything else was great. Our friends said the AC in their room worked perfectly.

2026-06-04 • via Nuitee
L
Luca • solo_traveller • it
10
Excellent hotel to stay in the centre of Lisbon!
Pros:

Hotel completely renewed!! Beautiful design!

Cons:

Nothing. All was very good!

2026-06-04 • via Nuitee
C
Catherine • extended_group • ph
9
2026-06-04 • via Nuitee
C
Colin • couple • gb
9
Pros:

Just how helpful all the staff were. The breakfast was very good, the beds comfy, the location was busy, lots going on, but quiet (not disturbed).

2026-06-04 • via Nuitee
E
EA • extended_group • nl
9
Heerlijk verblijf voor een lang weekend Lissabon.
Pros:

Perfecte locatie en plezierig personeel met goede service.

Cons:

Hoofdkussens lagen niet lekker en tussendoor was ben een tegenvaller, maar geen last van gehad.

2026-06-03 • via Nuitee
E
Ekaterina • solo_traveller • ru
9
Pros:

Останавливаюсь не первый раз, всегда беру номер с видом на площадь.

Cons:

Такого не было.

2026-06-03 • via Nuitee
L
LIM • solo_traveller • sg
10
Pros:

Super location

Cons:

Nil

2026-06-02 • via Nuitee