My Story Hotel Figueira

Hotels
9 (3905 reviews)
Praça da Figueira 15 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Excellent service
Cons:
Breakfast coffee quality could improve
Some minor inconveniences noted

Categories

Cleanliness
9.25
The hotel was very clean, with daily room cleaning services mentioned in multiple reviews.
Service
9.25
The staff were consistently described as friendly and helpful, providing excellent service.
Location
9.25
The location is praised for being central and convenient, with easy access to transportation.
Room Quality
9.25
Rooms are noted for their modern design, comfort, and amenities.
Amenities
9.25
Amenities include a well-rated restaurant and room features such as coffee machines.
Value for Money
8.25
Overall value is good, but there were some minor complaints about the breakfast coffee quality.
Food and Beverage
8.25
Breakfast is generally good, though some reviews mentioned a few issues with coffee quality.
Overall Experience
9.25
Guests enjoyed their stays, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:16

Property Description

Luxurious Accommodation
Experience comfort and style at My Story Hotel Figueira in Lisbon. The 4-star hotel offers allergy-free rooms with modern amenities including free WiFi, flat-screen TVs, and city views from select units.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk during your stay. Indulge in a buffet breakfast and unwind at the on-site restaurant and bar for a delightful dining experience.

Prime Location
Located just steps away from Rossio and other major attractions, this hotel is the perfect choice for exploring Lisbon. Don't miss out on the opportunity to stay at My Story Hotel Figueira and make your reservation now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 3905 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
I
Ian solo_traveller gb
10
Pros:

The staff couldn't have been more helpful. The service on arrival was brilliant.

At checkout the staff were just as good.

Thank you for an excellent time.

Cons:

Nothing. All great

2026-08-08 via Nuitee
H
Hashir extended_group ae
7
2026-08-08 via Nuitee
E
Enrique family_with_children ca
10
Perfect location, excellent service and a wonderful stay in the heart of Lisbon!
Pros:

We absolutely loved our stay at My Story Hotel Figueira. The location is simply perfect — it would be difficult to find a better location for exploring Lisbon. Many of the main attractions, restaurants, shops and public transportation are within easy walking distance.
The rooms were very nice, comfortable, extremely clean and well maintained. Breakfast was excellent, with plenty of options to choose from.
The service was outstanding. Everyone was friendly, professional and always willing to help. A special shout-out to Afonso for his excellent restaurant recommendations and great attention throughout our stay. Thank you to the entire team for making our stay in Lisbon so enjoyable!

Cons:

The only thing to keep in mind is that the rooms are a little on the smaller side. For a family of two adults and two teenagers, I would recommend booking two rooms for additional space and comfort. Other than that, we had an excellent experience.

2026-08-08 via Nuitee
A
Ane Kathrine couple no
10
Hotell med perfekt beliggenhet og god komfort.
Pros:

Hotellet hadde perfekt beliggenhet og var et godt utgangspunkt for det meste i byen. Personalet var hyggelige, hjelpsomme og ga det lille ekstra.
Rommet sto til alle forventninger, med velfungerende aircondition, fint bad, god seng, godt lydisolert og praktisk med kjøleskap.
Vi ville definitivt bodd her igjen.

Cons:

Ingenting

2026-08-07 via Nuitee
A
Aleksander couple pl
10
2026-08-06 via Nuitee
M
Michele couple it
10
Pros:

Cordialità e professionalità dello staff, pulizia delle camere e degli ambienti, colazione e posizione eccellenti.

Cons:

Niente.

2026-08-03 via Nuitee
C
Charitini couple se
9
Pros:

Good location,breakfast,facilities

Cons:

My silk sleeping mask disappeared from the room and they didn’t care much to help me find it, even after sending two emails

2026-08-03 via Nuitee
G
Giuseppe family_with_children it
10
Veramente un bell’albergo
Pros:

Struttura. Posizione centrale. Colazione. Letti comodi. Stanza con scuri per buio . Silenzio. Staff cordiale

Cons:

Nulla

2026-07-24 via Nuitee
S
SAMEIRAH solo_traveller ae
9
Excellent location, wonderful staff, and a memorable stay—I would happily stay here again.
Pros:

The location was excellent, within walking distance of many attractions, restaurants, and public transport. The hotel was very clean, the staff were kind, professional, and helpful, and both check-in and check-out were quick and efficient. I also truly appreciated the thoughtful birthday surprise with a card and cake—it made my stay even more memorable.

Cons:

The only minor issue was the laundry service. It took longer than expected for my clothes to be returned, and I had to wait quite a while. Other than that, everything else was excellent.

2026-07-23 via Nuitee
Y
yuval solo_traveller il
9
2026-07-23 via Nuitee
K
Karen couple us
10
Pros:

The location is perfect. Close to amazing restaurants and tons of activities. The hotel has wonderful breakfast and a cute front patio that is perfect for people watching. The staff was very helpful and gave tons of great recommendations for tours and places to visit.

2026-07-22 via Nuitee
B
Baransi solo_traveller il
10
Pros:

הכל

2026-07-21 via Nuitee
P
Paramita solo_traveller us
10
2026-07-21 via Nuitee
T
Talal extended_group sa
10
2026-07-20 via Nuitee
E
Esra solo_traveller tr
9
I strongly suggest everyone to stay here
Pros:

Great location and clean rooms

2026-07-19 via Nuitee
I
Ingo solo_traveller de
9
Pros:

Tolles Hotel in fantasgischer Lage.

2026-07-17 via Nuitee
A
ALUISIO couple br
10
Great hotel in Lisbon, comfortable and near everything.
Pros:

Everything was just perfect. This is our forth stay in My Story Figueira. Since we stayed the first time this is the hotel we choose in Lisbon every time. Location is great, near everything. It is both convenient if walking or using any public transportation: metro, bus, elétrico or comboio. The breakfast is great. For instance, fruits are diversified, and the breads are varied and well prepared. There are many custom-made options. The restaurant is a good option for lunch or dinner. The room is very comfortable (temperature and linens), and the shower is really good. But the best is the staff. They really make you feel welcome. You leave the hotel knowing everybody by name. And there are many of them.

Cons:

Nothing at all.

2026-07-16 via Nuitee
V
Vasko solo_traveller au
8
2026-07-14 via Nuitee
S
Silvia solo_traveller it
9
2026-07-12 via Nuitee
A
Aya solo_traveller eg
10
A flawless stay with outstanding hospitality, an unbeatable location, and exceptional comfort, I can’t wait to return.
Pros:

I absolutely loved my stay at My Story Hotel Figueira. The hospitality was exceptional from the moment I arrived. Every member of the staff was genuinely warm, welcoming, professional, and always happy to help with recommendations or anything I needed. They made me feel truly at home.

The location is simply unbeatable. It’s in the heart of Lisbon, within walking distance of Rossio, Chiado, Praça do Comércio, restaurants, cafés, shopping, and public transport, making it the perfect base for exploring the city.

The hotel itself is beautiful, stylish, impeccably clean, and very comfortable. The room was modern, well-equipped, quiet despite the central location, and the bed was incredibly comfortable. Every detail reflected quality and care. I couldn’t have chosen a better place to stay and would happily recommend it to anyone visiting Lisbon.

Cons:

Honestly, there was nothing to dislike. If anything, I only wish I had stayed longer.

2026-07-11 via Nuitee