Motto by Hilton Philadelphia Rittenhouse Square

Hotels
•
Motto
9.2 (3008 reviews)
31 South 19th Street , Philadelphia , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good Location
Professional Staff
Clean Rooms
Cons:
Small Rooms
High Prices

Categories

Cleanliness
8.75
Some guests reported room and hallway issues, affecting cleanliness perception.
Service
9.99
Staff was described as friendly, helpful, and professional throughout reviews.
Location
9.76
Multiple mentions of excellent location within walking distance to restaurants and attractions.
Room Quality
8.21
Rooms were reported as small and in need of maintenance, lowering quality perception.
Amenities
9.24
Basic amenities provided, but some guests noted lack of free coffee.
Value for Money
9.2
Discounted rates for good location, though some felt prices were high.
Food and Beverage
8.75
Reviews did not highlight many details on food and beverage options.
Overall Experience
9.72
Overall positive experiences, with minor issues noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:48

Property Description

Modern Comforts and Convenient Location
Motto by Hilton Philadelphia Rittenhouse Square offers air-conditioned rooms with free WiFi, a fitness centre, and a terrace. Indulge in Mexican cuisine at the restaurant or unwind with a cocktail at the bar.

Delicious Dining and Personalized Service
Start your day with an American breakfast and explore nearby attractions like Mutter Museum and Barnes Foundation. The attentive staff is ready to assist you at any time.

Central and Accessible
Located in the heart of Philadelphia, this hotel is near Pennsylvania Convention Center and Philadelphia International Airport. Book your stay at Motto by Hilton Philadelphia Rittenhouse Square for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9.2
Based on 3008 reviews
Cleanliness: 8.75
Service: 9.99
Location: 9.76
Room Quality: 8.21
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.72
S
Suarez Jr • solo_traveller • us
10
2026-05-16 • via Nuitee
V
Veronica • solo_traveller • us
8
Really wonderful hotel with chic modern vibes. Very clean and cozy rooms with big windows!
Pros:

Really loved how modern and nice everything was and felt. Even though the room is small it’s so cozy and feels really comfortable since it’s so modern and put together well and has the nice big windows. I really enjoyed that actually even more than some bigger hotel rooms I’ve stayed in. The cafe was so great to have and that it opened early since I had to be at work at 7.

Cons:

Everything was great except I was really disappointed to see there wasn’t a coffee maker in the room and when I asked the front desk it wasn’t an option either to ask for one. I had to buy supplies to make coffees in my room for when I woke up and that kind of through me off for it feeling like a nice well appointed hotel. I’m sure it is mentioned somewhere but even so I think it’s something the hotel should add to rooms or have some on hand for people.

2026-05-16 • via Nuitee
V
Vidal • couple • es
8
2026-05-15 • via Nuitee
T
Tursyn • couple • kz
10
2026-05-15 • via Nuitee
B
Bartholomew • couple • us
8
2026-05-15 • via Nuitee
U
U338TSmikev • Business
10
Incredible In-Person Customer Service
Pros:

I booked a complicated block of nine rooms that needed some adjusting for my business. Basically, Hilton didn’t attach loyalty to all nine rooms in the backend of my booking. Holland in guest services was a rockstar editing the whole block, she was incredible and was happy to help!

2026-05-14 • via Tripadvisor
L
Logan • couple • us
10
2026-05-14 • via Nuitee
A
Audrey • couple • be
9
2026-05-13 • via Nuitee
A
Alan • couple • gb
7
Pros:

Excellent restaurants nearby and lots to see within a few blocks

Cons:

The hotel bar is closed on Sunday! Breakfast options quite limited. No tea/coffee making facilities in room. Check in was delayed (though staff were very helpful and apologetic).

2026-05-13 • via Nuitee
C
Carissa • couple • us
10
It was our 6th stay at Motto? Yeah we will be back
Pros:

We love everything about this property! The rooms are cozy and clean, the staff is always so friendly and the food/bar/coffee access in house is the greatest perk :)

2026-05-12 • via Nuitee
F
Fabio • couple • ch
7
Pros:

La cortesia dello staff . Anche la caffetteria all’entrata merita una menzione per la cortesia e per comunque la qualità dei pochi prodotti offert . Pochi ma ottimi .

Cons:

La camera ma in realtà devo prendermi parte della responsabilità in quanto quanto era esposto al momento della prenotazione corrispondeva alla realtà soltanto che non ho fatto caso a dei dettagli al di sotto dello standard che normalmente ricerco . Detto questo lo staff ha comunque fatto di tutto per rendermi più accettabile la situazione e meritano una citazione positiva.

2026-05-12 • via Nuitee
A
Agenor • solo_traveller • br
10
Pros:

De acordo

Cons:

De acordo

2026-05-11 • via Nuitee
Y
Yunuo • solo_traveller • us
8
2026-05-09 • via Nuitee
G
Greg • solo_traveller • us
7
2026-05-09 • via Nuitee
S
sherig318 • Business
10
Great Stay in heart of Philly
Pros:

Very comfortable and close to everything downtown walking and shopping good places to eat and friendly staff

2026-05-08 • via Tripadvisor
M
Matthew • solo_traveller • us
9
2026-05-08 • via Nuitee
M
Martha • couple • us
8
Cons:

shower water was not very hot.
pillows very hard

2026-05-04 • via Nuitee
J
Jessica • couple • se
7
Centralt och bra läge!
Pros:

Centralt och nära till allt. P-hus rakt över gatan.

Cons:

Litet rum med liten säng. Dörren till toaletten var endast en skjutdörr med frostat glas.

2026-05-04 • via Nuitee
G
Gaia • solo_traveller • ch
8
Enjoyed my stay, I would recommend
Pros:

easy to reach, good location, staff was helpfu

Cons:

my room had limited view on he 2nd floor with a metal structure outside the window but in the end I did not mind.

2026-05-02 • via Nuitee
J
Joel • couple • us
8
2026-05-01 • via Nuitee