Comfort Hotel Nagoya Shinkansenguchi

Hotels
•
Comfort
8.4 (1557 reviews)
Nakamura-ku Noritake 1-13-7 , Nagoya , JP
+81 52-453-3111

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient, close-to-station location
Friendly, attentive staff and good service
Comfortable beds
High-quality breakfast offerings
Good value on weekends
Some rooms are spacious and clean
Cons:
Dustiness / inconsistent cleanliness
Rooms often small or awkwardly designed
Pillows and mattress too soft for some guests
Limited room amenities (requests for extra disposables)
Repetitive breakfast menu on extended stays
Small lobby and shared restaurant area can be inconvenient

Categories

Cleanliness
6.5
Multiple guests reported dust and occasional lack of thorough cleaning; cleanliness is below what some travelers expected compared with other Japan hotels.
Service
9.2
Staff repeatedly described as friendly, helpful and attentive (welcome drink noted); strong front-desk service and good guest interactions.
Location
9.2
Consistently praised for proximity to the station and easy access; location is a clear highlight across many reviews.
Room Quality
8
Mixed: beds are comfortable and some rooms are described as spacious, but many guests found rooms small or awkwardly arranged; pillows/mattress softness noted as an issue.
Amenities
8.2
Basic amenities are provided but some guests noted limited amenity selection (requests for disposable body sponge/extra items) and a small, shared lobby/restaurant area reducing convenience.
Value for Money
8.6
Seen as good value (especially on weekends) by several guests; overall price-performance is favorable despite some room size and cleanliness concerns.
Food and Beverage
8.6
Breakfast is frequently praised for quality and specific dishes (homemade-style toppings, smoothies), though some guests found the breakfast repetitive on long stays and noted occasional shortages of items/juice.
Overall Experience
8.9
Generally positive overall — welcoming service, good location and pleasant breakfasts deliver a satisfying stay for most guests, offset by cleanliness and room-size drawbacks for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Located in the vibrant Nakamura Ward district, Comfort Hotel Nagoya Shinkansenguchi offers easy access to popular attractions like Nagoya Castle and Oasis 21, making it an ideal choice for travelers looking to explore the city.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, a kettle, flat-screen TV, and a hairdryer. Whether you're here for business or leisure, we have everything you need for a relaxing stay.

Delicious Dining Options
Start your day right with our continental and buffet breakfast options served every morning. Fuel up for a day of sightseeing or meetings ahead.

Experience convenience and comfort at Comfort Hotel Nagoya Shinkansenguchi. Book your stay now for a memorable trip to Nagoya!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1557 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.2
Room Quality: 8
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.9
C
Charlotte • couple • tw
10
迎賓檸檬水很好喝，服務人員也很棒，總體來說是很滿意的。
Pros:

服務人員很熱情、十分親切周到，超讚👍迎賓飲料很好喝。

Cons:

窗簾直接挨著床鋪，如果拉上遮光簾睡內側的人身體應該會碰到，所以都不拉遮光簾睡覺。房間棉絮灰塵有一點點多，讓鼻子有些過敏。

2026-10-30 • via Nuitee
C
Charlotte • couple • tw
10
2026-10-30 • via Nuitee
D
Damijana • couple • si
8
2026-10-29 • via Nuitee
P
Plant • family_with_children • gb
8
Pros:

An easy walk from Nagoya station. The beds were really comfortable and I appreciated the bath. Complimentary breakfast was good.

Cons:

The room was on the small side but ok.

2026-10-29 • via Nuitee
W
Wanwimol • extended_group • th
7
2026-10-28 • via Nuitee
S
Shynta Dewiyana • solo_traveller • id
9
2026-10-28 • via Nuitee
B
Beth • family_with_children • nz
8
Pros:

Good, but small room. Breakfast was fantastic! Location was really easy to the train station.

2026-10-28 • via Nuitee
T
Tomoko • couple • jp
7
良かったです。
Pros:

駅近
フロントの方の接客

Cons:

アメニティが少なかった

2026-10-27 • via Nuitee
K
Kazuo • couple • jp
5
まずまずだった
Pros:

朝食時、混み合って無くて良かった。

Cons:

雨が降っていたため、駅からもう少し近いほうがいいと思った。

2026-10-27 • via Nuitee
B
Bobby • extended_group • th
10
Perfect Stay – 10/10! ⭐
Pros:

Absolutely loved my stay here! The room was clean and comfortable, the bed was great, and the shower was excellent. Everything was just what I needed after a long day of travelling. Great location and a lovely experience overall. Definitely a 10/10!

Cons:

Nothing to complain about. Everything was great!

2026-10-26 • via Nuitee
H
hao jan • couple • tw
9
2026-10-22 • via Nuitee
H
Hsueh Fang • solo_traveller • tw
8
2026-10-21 • via Nuitee
H
Hsueh Fang • solo_traveller • tw
8
2026-10-21 • via Nuitee
I
isao • solo_traveller • jp
8
清潔、快適
Pros:

朝食のクオリティー、特にご飯のお供の鯖フレークが厨房での手作り感が有り、美味しかった　さつまいものスムージーが軽くて美味しかった　朝食レストランの混雑状況が部屋からチェック出来るのは◎

Cons:

ロビーの狭さ、レストランとロビーが共用のため、食事時に不便　ロビーフロアに荷物を整理出来る台がを一つ準備出来ると利便性が上がる

2026-10-20 • via Nuitee
M
Man Yi Agnes • extended_group • hk
8
2026-10-20 • via Nuitee
K
Kyoko • family_with_children • jp
6
2026-10-18 • via Nuitee
U
Uri • family_with_children • il
6
I won’t book this hotel again.
Pros:

The hotel has a good location.

Cons:

In one of the two identical rooms we booked, the window was completely darkened, allowing no sunlight in. There was dust in the rooms. The breakfast was meager, offering only one type of juice—which, on one of the days, ran out and was never replenished.

2026-10-17 • via Nuitee
D
Deniz • extended_group • tr
7
A standard stay—nothing more, nothing less.
Pros:

The location was the only highlight. Cleanliness fell short compared with the other hotels we stayed at in Japan.

Cons:

The room was too small, poorly designed, and not clean enough.

2026-10-13 • via Nuitee
K
Karim • solo_traveller • fr
10
Pros:

Proximité de la gare (10mn à pied), propreté, équipements, petit déjeuner vraiment bon.
Précisez directement au personnel de mettre l'interface en anglais 😅.

Cons:

Petite chambre, bien agencé tout de même

2026-10-12 • via Nuitee
S
Su Hsian • couple • tw
8
Pros:

地點方便

Cons:

連泊五天早餐都一樣，沒變化。

2026-10-11 • via Nuitee