Quality Inn & Suites Silicon Valley

Hotels
Quality Inn
6.3 (833 reviews)
2930 El Camino Real , Santa Clara , us

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good price
Breakfast included
Cons:
Dirty rooms
Safety concerns
Poor service quality
Wi-Fi issues

Categories

Cleanliness
4.09
Multiple complaints about room cleanliness and the presence of mold, bugs, and general disrepair.
Service
7.56
Staff were friendly and helpful, though some service-related issues were reported.
Location
7.1
Positive remarks about location; however, some safety concerns were mentioned.
Room Quality
5.55
Mixed reviews with complaints about size, cleanliness, and comfort.
Amenities
6.08
Good amenities like breakfast included; however, Wi-Fi and other features experienced issues.
Value for Money
6.54
Fair value noted but issues with cleanliness and service detracted from the overall experience.
Food and Beverage
7.09
Breakfast included and generally positive, though some issues mentioned that affected overall enjoyment.
Overall Experience
6.36
Overall experience was mixed with significant negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Convenient Location in Silicon Valley
Ideal for both business and leisure travelers, Quality Inn & Suites Santa Clara offers a comfortable stay with easy access to key attractions like Santa Clara University and SAP Center at San Jose.

Cozy Rooms with Essential Amenities
Relax in our well-appointed guest rooms featuring modern conveniences such as free WiFi, cable TV, and in-room coffee facilities. The warm decor and spacious work desk ensure a productive stay.

On-Site Business and Laundry Facilities
Stay productive with our business center, and pack light knowing that guest laundry facilities are available. Enjoy the convenience of free daily continental breakfast and complimentary parking during your visit.

Book your stay at Quality Inn & Suites Santa Clara for a seamless and enjoyable experience!

Important information:

A Service Charge of $9.95 per night will be applied to all roomsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 833 reviews
Cleanliness: 4.09
Service: 7.56
Location: 7.1
Room Quality: 5.55
Amenities: 6.08
Value for Money: 6.54
Food and Beverage: 7.09
Overall Experience: 6.36
R
Romero solo_traveller us
8
2026-05-28 via Nuitee
F
Fernando solo_traveller br
7
2026-05-28 via Nuitee
T
Thai solo_traveller us
10
Pros:

The place is clean and the staff is on top of it

2026-05-27 via Nuitee
B
Bo family_with_children us
4
Will not return. The deal is as good, however, you have to pay for parking and there was no parking.
Pros:

Two rooms in one worked well

Cons:

No parking plus you have to pay for a parking spot. Very loud due to many vehicles going and coming all hours. Staff was very friendly.

2026-05-27 via Nuitee
M
Marc solo_traveller us
8
2026-05-25 via Nuitee
A
Alicia couple us
7
2026-05-22 via Nuitee
M
Mesa jimenes couple us
10
2026-05-20 via Nuitee
R
Rosangela couple us
10
2026-05-19 via Nuitee
T
Takamori solo_traveller us
8
A good stay
Pros:

The price was good as well as the location.

Cons:

Parking fee.

2026-05-16 via Nuitee
M
Manuel solo_traveller us
7
2026-05-14 via Nuitee
D
David couple us
8
Good spot but not the best shower
Pros:

Good location

Cons:

Homeless sleeping at the bottom of the stairs

2026-05-13 via Nuitee
B
Barrera couple us
10
El desayuno está delicioso
Pros:

Esta muy limpio

Cons:

Todo estuvo bien

2026-05-12 via Nuitee
K
Kristine R solo_traveller us
10
2026-05-12 via Nuitee
L
Luz couple us
10
2026-05-11 via Nuitee
E
echo solo_traveller us
8
It was by far the best hotel in silicon valley. Nice and Clean.
Pros:

Nice lighting throughout the room. Coffee maker and coffee in the room.

Cons:

I payed $9.95 for parking, but there wasn't any parking near my room when I got back from the store, so I had to park in back of the building.

2026-05-09 via Nuitee
R
Ricky solo_traveller us
3
Cons:

I didn't like the fact that I had to pay a separate fee to park. Especially when there were no other options. I frequent the San Jose area several times a year. I was looking for new hotel and thought id try Quality Inn. Quality Inn would rather sacrifice $100 because over a $9.00 parking fee. I enjoyed the convenience at Quality Inn, but will not stay there because of the parking fee.

2026-05-06 via Nuitee
D
Daniel solo_traveller us
7
Plain but clean
Pros:

Affordable, clean.
Decent breakfast.

Cons:

A rather strange, stark and severe atmosphere with no warmth.
Although it's affordable there is a charge for parking.

2026-05-05 via Nuitee
V
Valenzuela family_with_children us
10
2026-05-03 via Nuitee
S
SUYOG extended_group in
10
2026-05-03 via Nuitee
T
Thai solo_traveller us
10
2026-04-29 via Nuitee