Quality Inn & Suites Silicon Valley

Hotels
•
Quality Inn
6.3 (901 reviews)
2930 El Camino Real , Santa Clara , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good price
Breakfast included
Cons:
Dirty rooms
Safety concerns
Poor service quality
Wi-Fi issues

Categories

Cleanliness
4.09
Multiple complaints about room cleanliness and the presence of mold, bugs, and general disrepair.
Service
7.56
Staff were friendly and helpful, though some service-related issues were reported.
Location
7.1
Positive remarks about location; however, some safety concerns were mentioned.
Room Quality
5.55
Mixed reviews with complaints about size, cleanliness, and comfort.
Amenities
6.08
Good amenities like breakfast included; however, Wi-Fi and other features experienced issues.
Value for Money
6.54
Fair value noted but issues with cleanliness and service detracted from the overall experience.
Food and Beverage
7.09
Breakfast included and generally positive, though some issues mentioned that affected overall enjoyment.
Overall Experience
6.36
Overall experience was mixed with significant negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Convenient Location in Silicon Valley
Ideal for both business and leisure travelers, Quality Inn & Suites Santa Clara offers a comfortable stay with easy access to key attractions like Santa Clara University and SAP Center at San Jose.

Cozy Rooms with Essential Amenities
Relax in our well-appointed guest rooms featuring modern conveniences such as free WiFi, cable TV, and in-room coffee facilities. The warm decor and spacious work desk ensure a productive stay.

On-Site Business and Laundry Facilities
Stay productive with our business center, and pack light knowing that guest laundry facilities are available. Enjoy the convenience of free daily continental breakfast and complimentary parking during your visit.

Book your stay at Quality Inn & Suites Santa Clara for a seamless and enjoyable experience!

Important information:

A Service Charge of $9.95 per night will be applied to all roomsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 901 reviews
Cleanliness: 4.09
Service: 7.56
Location: 7.1
Room Quality: 5.55
Amenities: 6.08
Value for Money: 6.54
Food and Beverage: 7.09
Overall Experience: 6.36
G
Guadalupe • solo_traveller • us
10
2026-09-18 • via Nuitee
V
Victoria • family_with_children • us
7
Pros:

I loved the breakfast.

Cons:

Didn't like to see roaches in my room. Didn't like the customer service. Also the parking fee then having no parking, let the customer know you might not have a parking after.

2026-09-15 • via Nuitee
A
Anthony • solo_traveller • us
4
Pros:

The place was great!!

Cons:

There was no swimming pool for the kids as the ad said on the internet.

2026-09-12 • via Nuitee
S
Sarah • family_with_children • us
1
2026-09-11 • via Nuitee
L
Lopez • solo_traveller • us
9
2026-09-08 • via Nuitee
T
Ted • solo_traveller • us
5
Adequate but I hated paying for parking
Pros:

The Wi-Fi in the room did not work.

Cons:

The room was clean he’s working in the bathroom

2026-09-04 • via Nuitee
T
Trujillo • extended_group • us
10
The stay was great
Pros:

It was nice and peaceful

2026-09-03 • via Nuitee
K
Kristine • couple • us
10
Pros:

Steph is professional and communion services quick and easy to deal with. Very helpful.

Cons:

The quietness.

2026-09-02 • via Nuitee
D
Donald • couple • us
2
Cons:

Too much nefarious activity going on in and around the Hotel area. Old furniture stored outside on property. Water leak in bathtub. Housekeeping didn’t clean my room. Didn’t even stay last night slept in my car.

2026-09-01 • via Nuitee
C
Clifford • couple • us
1
Never Again!!
Pros:

Nothing

Cons:

Not enough parking old furniture laying around roaches in my room upstairs guess extremely loud the stay was all bad!!!

2026-08-30 • via Nuitee
M
Mehmet • family_with_children • us
7
2026-08-29 • via Nuitee
D
Daisy • couple • us
7
Great stay for price and good location for concerts (12 mins from Levi)- questionable shower
Pros:

Speedy check in + nice staff. Super spacious room with kitchen and desk, bathroom mirror and full body mirror too.

Cons:

Bathroom were not clean, shower had many chips on wall. Rest of room was clean. Parking $10 which purchased ahead of time but when returned parking spots filled and staff just said they'll refund me & on your own to find where to park.

2026-08-27 • via Nuitee
C
Corrine • couple • us
3
Fair
Pros:

A bed to sleep on

Cons:

No daily cleaning

2026-08-25 • via Nuitee
T
Tatsunori • solo_traveller • jp
8
2026-08-25 • via Nuitee
E
Eduardo • extended_group • us
10
It it was in good location and a good value
Pros:

It was in a good location close to Levi’s Stadium

Cons:

That you have to pay for parking

2026-08-24 • via Nuitee
D
doud • solo_traveller • us
1
Pros:

Nothing. The staff was considerate From the bed to the whaling from guests out front after hours was very uncomfortable.

Cons:

The fact tbe door wouldn't lock. The sheets smelled and the shower head was filled with calcium on it the building apparently needs renovations. I would never stay there again. I am shocked booking.com is associated with this hotel.

2026-08-19 • via Nuitee
P
Pablo Barrios • family_with_children • gt
8
Convenient stay if going to Levi's Stadium. Bus station -> 5 min walk!
Pros:

Very accesible using bus service to get to Levi's Stadium. Early check-in was very helpful. Amazing beds.

Cons:

The breakfast was very limited. And the dining room was not clean. Was more like a huge room for the staff rather than a space for dinning.

2026-08-14 • via Nuitee
S
Sakamoto • solo_traveller • jp
7
2026-08-13 • via Nuitee
B
Babu • family_with_children • us
9
2026-08-12 • via Nuitee
Y
Yu • solo_traveller • tw
6
2026-08-10 • via Nuitee