Quality Inn & Suites Silicon Valley

Hotels
•
Quality Inn
6.3 (872 reviews)
2930 El Camino Real , Santa Clara , us
+1 408-241-3010

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good price
Breakfast included
Cons:
Dirty rooms
Safety concerns
Poor service quality
Wi-Fi issues

Categories

Cleanliness
4.09
Multiple complaints about room cleanliness and the presence of mold, bugs, and general disrepair.
Service
7.56
Staff were friendly and helpful, though some service-related issues were reported.
Location
7.1
Positive remarks about location; however, some safety concerns were mentioned.
Room Quality
5.55
Mixed reviews with complaints about size, cleanliness, and comfort.
Amenities
6.08
Good amenities like breakfast included; however, Wi-Fi and other features experienced issues.
Value for Money
6.54
Fair value noted but issues with cleanliness and service detracted from the overall experience.
Food and Beverage
7.09
Breakfast included and generally positive, though some issues mentioned that affected overall enjoyment.
Overall Experience
6.36
Overall experience was mixed with significant negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Convenient Location in Silicon Valley
Ideal for both business and leisure travelers, Quality Inn & Suites Santa Clara offers a comfortable stay with easy access to key attractions like Santa Clara University and SAP Center at San Jose.

Cozy Rooms with Essential Amenities
Relax in our well-appointed guest rooms featuring modern conveniences such as free WiFi, cable TV, and in-room coffee facilities. The warm decor and spacious work desk ensure a productive stay.

On-Site Business and Laundry Facilities
Stay productive with our business center, and pack light knowing that guest laundry facilities are available. Enjoy the convenience of free daily continental breakfast and complimentary parking during your visit.

Book your stay at Quality Inn & Suites Santa Clara for a seamless and enjoyable experience!

Important information:

A Service Charge of $9.95 per night will be applied to all roomsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.3
Based on 872 reviews
Cleanliness: 4.09
Service: 7.56
Location: 7.1
Room Quality: 5.55
Amenities: 6.08
Value for Money: 6.54
Food and Beverage: 7.09
Overall Experience: 6.36
A
Alejandra • couple • us
8
2026-07-25 • via Nuitee
G
Giordano • solo_traveller • it
6
2026-07-22 • via Nuitee
Мальвина • family_with_children • ru
10
2026-07-20 • via Nuitee
G
Gustav • extended_group • dk
10
2026-07-20 • via Nuitee
Y
Yagiz • solo_traveller • us
8
2026-07-17 • via Nuitee
A
Abdel-Rahman • solo_traveller • fr
7
Decent
Pros:

Staff helpful

2026-07-14 • via Nuitee
P
Patino • couple • us
6
Good value for money
Pros:

The location, the staff, and a good breakfast.

Cons:

The bathrooms need more attention and cleaning!

2026-07-10 • via Nuitee
D
Donald • solo_traveller • us
8
My needs were met and the room was well appointed and the room comfortable
Pros:

Check-in was easy and the rooms were clean and well supplied.

Cons:

Get rid of the debris from remodel and pad the bed frame supports. Could hear the people walking on the second floor

2026-07-09 • via Nuitee
M
Margarita • couple • us
10
Great
Pros:

I was able to check in early like an hour earyand an hour late check out. Excellent staff remodeled rooms.

Cons:

To alliow us to take breakfast to our room but everything else great

2026-07-06 • via Nuitee
T
Tim • solo_traveller • de
7
2026-07-05 • via Nuitee
J
Jenifer • couple • us
7
2026-07-03 • via Nuitee
D
Danielle • solo_traveller • us
7
2026-07-02 • via Nuitee
O
Oscar Manuel • family_with_children • py
8
Bueno
Pros:

Ubicación

Cons:

Todo bien

2026-07-01 • via Nuitee
R
Richards • solo_traveller • us
10
2026-07-01 • via Nuitee
Y
Yalanda • solo_traveller • tw
7
2026-06-30 • via Nuitee
S
Sandeep • couple • in
3
2026-06-30 • via Nuitee
M
Margarita • family_with_children • us
8
2026-06-29 • via Nuitee
L
Lachlan • extended_group • au
8
2026-06-29 • via Nuitee
J
Jacqueline • extended_group • us
1
2026-06-28 • via Nuitee
V
Valerie • solo_traveller • us
5
Pros:

Parking was right in front of our room.

Cons:

People above were rolling around in chair all morning and day making it hard for me and my husband to sleep.

2026-06-28 • via Nuitee