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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Kid meals
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Heated pool
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Pet basket
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Manicure
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Pedicure
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Relaxing Spa
Crabwall Manor & Spa; BW Signature Collection offers elegant rooms and a spa, providing a perfect blend of luxury and relaxation. The historic manor house, dating back to 1660, is conveniently located near Chester city centre and offers free parking for guests.
Gourmet Dining and Wellness Facilities
Indulge in a culinary experience at The Jacob Restaurant with picturesque views and a menu featuring traditional English and world cuisine. For relaxation and fitness, the hotel boasts an 18-metre heated pool, sauna, whirlpool, gym, and aerobics studio.
Pampering Spa Treatments
Unwind at the on-site spa with 5 treatment rooms offering aromatherapy massages and a steam room, ensuring a rejuvenating experience during your stay.
Experience luxury and relaxation at Crabwall Manor & Spa; BW Signature Collection. Book your stay now for an unforgettable getaway.
Please note that events such as weddings are sometimes held at the hotel. Certain areas of the hotel and grounds may not be accessible to guests. Please check with the hotel directly for further information.
Please note that under 16s are not permitted to use the leisure facilities at this time.
Children have access to the pool Monday to Sunday at 9:30-10:30, 12:30-13:30, and 16:30-17:30.
The opening hours for the leisure club are Monday-Friday 6:30 until 22:00 and Saturday-Sunday 07:00 until 20:00.
Afternoon tea is available every day between 12:00 and 16:00. Please note, 24 hours notice is required for this booking, please contact the property directly to book.
'Treatments are available to book on a first come first serve basis, this can be done by contacting the hotel directly. We unfortunately cannot guarantee all guests treatment space, we recommend contacting the hotel in advance of your stay to avoid disappointment'Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £5 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for £10 per person per night when using an existing bed.
Adults stay for £10 per person per night when using an available extra bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Close to Chester and easy access to Liverpool too, hearty breakfasts, spa and pool
Needs a little refresh
Pool, size of rooms, location, parking.
Hotel could do with an extensive refurbishment.
Staff and location
Tired feel, stained carpets, walls and all corridor doors filthy with black hand marks.
Dark rooms not good for working in.
No BBC on TV. Old TVs.
Rooms too hot, no air con.
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The spa
It always dirty when I come to this facility
Completely over priced for what it was. Locker room doors missing or broken. Breakfast wasn’t very good.
The really hot bedroom in a heat wave with no fans or air-conditioning.
The toilet seat that was hanging on somehow and if you went to use it was like being on a Carnival ride. No one available to fix it.
The really hot bedroom in a heat wave with no fans or air-conditioning.
The toilet seat that was hanging on somehow and if you went to use it was like being on a Carnival ride. No one available to fix it.
The room, the breakfast, the gym, the pool.
All ok.
meals outstanding
tho the bedroom was very clean room just look a bit tired
Beautiful grounds . Room large and comfy . Evening meal really nice and to sit outside for a drink first very relaxing . Staff all friendly and helpful .
Personal preference but I would prefer spa facilities to be adult only . Very busy in the pool with families when I stayed .
Nice spa and pool. Large rooms with comfy seating. Ground floor room had door to the garden.
Too hot on the first floor during a heatwave. Fan was great but no sockets near bed in room 11.
Only bar menu available for food. Staff sparce.
The bed was very comfortable and the shower was excellent. The fan in the room was very much appreciated. The size of the room was generous.
The hallway carpets need updating, they were worn and stained. The mattress under the bed needs to be covered so it’s not exposed as it was torn at the sides. There could have been more towels in the room (only 2 bath towels and one hand towel, needed another for drying hair.) There was no hairdryer in the room so reception brought one to us.
Nice place to stay, this is the second time I have stayed.
Could of done with fan's in the room as it was quite hot in the night.
Room was spacious and clean. Parking was good. Some of the staff were friendly. Building looks amazing. In a lovely countryside area with lovely view.
On arrival main receptionist was rude made us wait while he took a personal call. The temperature was 34 on Saturday the rooms were uncomfortably hot. There was no air conditioning just a fan that was not enough for such a large room. We asked fir adfitiobsl fan to jo avsil. Ceiling had obviously leaked with a big broken stain on. To complete the awful visit there was a wedding being held. We asked if we could sit amd eat somewhere inside. However because of the large amount of guests there was no space left
We were told we can dit in the car park where the picnic tables were. I asked for explanation twice from the manager and has yet to even contact me. I wont be using either booking.com or this hotel. This was meant to a present for my partner for he birthday but heavily spoilt the experience.
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