Best Western Plus Hotel Bern

Hotels
•
Best Western Plus
8.7 (4584 reviews)
Zeughausgasse 9 , Bern , ch
+41 31 329 22 22

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Issues with some aspects of service
High price for certain amenities

Categories

Cleanliness
8.65
General sentiment is positive about cleanliness in multiple reviews.
Service
8.95
Staff were described as friendly, though there were occasional unwelcoming encounters.
Location
9.15
Repeatedly highlighted as a strong advantage, with a very central position and easy access.
Room Quality
8.35
Rooms are generally described as comfortable, but some reviews mention issues like poor lighting.
Amenities
8.65
Facilities such as a restaurant and rooftop mentioned positively, but some amenities could be better.
Value for Money
8.55
General feeling is that the price is somewhat high relative to some aspects of the stay.
Food and Beverage
8.45
Breakfast received praise, but there were some mentions of the bar service lacking.
Overall Experience
8.85
Overall sentiment is positive; guests enjoyed their stay with just a few caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:30

Property Description

Central Location in Bern
Located just a 5-minute walk from Bern Main Station, Best Western Plus Hotel Bern is nestled in the heart of the Swiss capital, surrounded by iconic landmarks.

Modern Amenities
Experience comfort in our air-conditioned rooms equipped with anti-allergenic bedding, Nespresso coffee machines, and flat-screen TVs. Enjoy a complimentary bottle of water and unwind in the stylishly furnished rooms.

Dining and Entertainment
Indulge in traditional cuisine at Volkshaus 1914 or savor drinks at the Attika Bar or terrace. Immerse yourself in the vibrant culinary scene of Bern without stepping foot outside the hotel.

Ready to experience the charm of Bern? Book your stay at Best Western Plus Hotel Bern now!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transportation ticket (including transfer from Bern Airport).

Guests can benefit between 5 pm and 9 am of a discount at a nearby public parking "Metro".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 4584 reviews
Cleanliness: 8.65
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.85
K
Katrien • couple • be
9
2026-09-12 • via Nuitee
T
Taru • solo_traveller • fi
9
2026-09-12 • via Nuitee
U
Uwe • extended_group • de
8
2026-09-11 • via Nuitee
C
Carolyn • couple • ch
9
Comfortable, clean, and quiet place to stay in Bern.
Pros:

Good location, not too far from the train station and in the historical center. Very quiet room with a comfortable bed and coffee machine, nice bathroom, large windows.

Cons:

The room was a bit small for two people.

2026-09-10 • via Nuitee
D
Didier • couple • co
9
Pros:

Buena ubicación en la ciudad, la atención del personal fue buena y amable.
No tuvimos ninguna inconformidad con el hotel

2026-09-09 • via Nuitee
R
Rene Benjamin Schweizer • couple • ch
9
Ein wunderbares Hotel im Herzen von Bern.
Pros:

Die Mitarbeitende waren sehr freundlich und zuvorkommend. Ausserdem war das Zimmer sehr sauber und ruhig. Tolle Ausstattung und sehr schön eingerichtet. Vielen Dank für den Aufenthalt.

2026-09-08 • via Nuitee
M
Mohamed Zimran • family_with_children • gb
9
Cons:

AS didnt work. I was given fans !!!

2026-09-07 • via Nuitee
D
Dimitri • couple • fr
7
2026-09-07 • via Nuitee
K
Karl • couple • ch
8
Pros:

Top Lage, super Rooftopbar

Cons:

Dusche im Badezimmer war sehr klein.

2026-09-06 • via Nuitee
J
Jan Aage • couple • nl
5
Citytrip
Pros:

Locatie was goed. De rooftopbar fantastisch.

Cons:

Douchegordijnen konden niet voorkomen dat de hele badkamer vloer nat werd. En dat voor een 4 sterrenhotel.

2026-09-05 • via Nuitee
K
Kyle • couple • au
6
2026-09-05 • via Nuitee
R
Regina • couple • ch
8
Cons:

Das Zimmer mit Dachschräge war recht klein. Auch musste man aufpassen, dass man den Kopf nicht an der Mauer bei dem Lukenfenster anstösst.

2026-09-04 • via Nuitee
T
Thomas • couple • ch
7
2026-09-04 • via Nuitee
R
Rosen • solo_traveller • bg
10
2026-09-04 • via Nuitee
C
Cindy • extended_group • us
10
Definitely convenience and clean.
Pros:

Great location and very clean. Wonderful staff!

2026-09-04 • via Nuitee
A
Aharon • family_with_children • il
8
Pros:

מיקום
שרות נוחות

2026-09-04 • via Nuitee
F
Floriane • couple • ch
9
Pros:

Très bien situé, belle chambre !

2026-09-04 • via Nuitee
O
Olga • couple • ch
6
Pros:

Расположение просто великолепное

Cons:

Очень маленький стандартный номер, ночью пришлось переехать в другой номер, ибо сильно издавала звуки вентиляция - спать было невозможно.

2026-09-03 • via Nuitee
O
Orzuri • extended_group • es
10
2026-09-02 • via Nuitee
F
Frans • couple • nl
6
Pros:

Heerlijke bedden

Cons:

We hadden in 1e instantie een boutique kamer maar dat was net een zolderkamer, buiten op het balkon was gaas gespannen (voor de vogels) wat niet prettig was en je keek zo bij de achterburen (prive, hoort niet bij het hotel) naar binnen.
We kregen een andere kamer maar die had geen uitzicht. Die keek uit op andere hotelkamers.

2026-09-02 • via Nuitee