Moxy Boston Downtown

Hotels
Moxy Hotels
9 (1869 reviews)
240 Tremont Street , Boston , us

Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
See all facilities

Review Highlights

Pros:
Great staff
Clean and comfortable rooms
Cons:
Small room size
Need for more staff during busy times

Categories

Cleanliness
9.08
Cleaners were exceptional, ensuring the room was clean, tidy, & fully stocked with fresh towels / toiletries.
Service
9.55
The staff was very welcoming and pleasant, with particular praise for Harrison's assistance in finding a lost phone.
Location
9.09
Perfect location near Boston Common and theatres, close to the T stations.
Room Quality
8.54
Rooms were clean and comfortable with good views, though they tend to be compact.
Amenities
8.57
Good food and drinks available, and unique features like a sound machine in the room.
Value for Money
9.03
The overall experience and quality justify the pricing for the stay.
Food and Beverage
9.08
Great drinks and food; enjoyable party atmosphere.
Overall Experience
9.05
Fantastic experience overall, especially highlighted by the welcoming staff and great amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:02

Property Description

Modern Comfort and Convenience
Located in the heart of Downtown Boston, Moxy Boston Downtown offers stylish air-conditioned rooms equipped with modern amenities. Guests can enjoy the convenience of free WiFi, a fitness centre, and a trendy bar on-site.

Exceptional Services
Experience top-notch service at this 4-star hotel with a 24-hour front desk and convenient dry cleaning services. Private parking is also available for a hassle-free stay.

Prime Location
Explore Boston with ease as popular attractions like Freedom Trail and Boston Public Garden are just a stone's throw away. With Logan Airport in close proximity, your journey to and from Moxy Boston Downtown is a breeze.

Book now for an unforgettable stay at Moxy Boston Downtown!

Important information:

Moxy Boston Downtown is committed to providing its guests and associates with a smoke-free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 81
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 92
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 1869 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
G
Guerzoni solo_traveller it
4
tutto bene non mi fregate più con il deposito cauzionale
Pros:

camera pulita, accogliente.
La struttura molto bella
La posizione intesa come vicinanza al parco e al centro.
Personale disponibile.

Cons:

Non viene menzionato né nell’annuncio su Booking né nel riepilogo della prenotazione che c’è in deposito cauzionale di 40,77$ che dovrebbe essere reso, per 1 notte da me trascorsa.
Dopo 10 giorni lavorativi - questi i termini che mi avevano comunicato al desk - non ho ancora ricevuto il rimborso della cauzione. Mi ero fatta dare un’e-mail dal personale proprio per avere riscontro, ho scritto, nessuna risposta.
Nella stanza ci sono bottigliette d’acqua in vetro sul comodino. Dopo un lungo viaggio, è plausibile bere un sorso d’acqua. Ti accorgi poi che la bottiglia costa 7$ da un etichetta. Perché è in vetro. Non molto carino come welcome, una bottiglietta d’acqua penso si possa offrire.
In effetti la notte, la stanza risulta rumorosa per via delle ambulanza / polizia che transitano .Difficile dire se sia un problema di insonorizzazione o proprio la zona di scorrimento la notte.

2026-06-13 via Nuitee
A
Andrea solo_traveller it
7
2026-06-11 via Nuitee
S
Smbat solo_traveller am
10
Pros:

Amazing city view from high floor rooms.

2026-06-10 via Nuitee
N
Nadine solo_traveller fr
9
2026-06-09 via Nuitee
C
Cynthia family_with_children us
9
2026-06-09 via Nuitee
O
Oliveira couple br
8
2026-06-08 via Nuitee
C
Cristina solo_traveller es
8
Pros:

El personal del hotel, la decoración y el ambiente del hotel

Cons:

El colchón era algo blando y la habitación algo ruidosa, se oía el bullicio de la calle

2026-06-08 via Nuitee
L
Luca solo_traveller it
8
2026-06-08 via Nuitee
M
Marie-Helene solo_traveller ca
9
2026-06-07 via Nuitee
A
Austin solo_traveller us
9
2026-06-05 via Nuitee
H
Helene couple ca
6
Pratique
Pros:

Emplacement bien situé pour profiter de Boston

Cons:

ATTENTION: Des frais cachés sont facturés après le séjour par l’hôtel alors qu’il demande votre carte uniquement pour le dépôt de garantie (90$US).

Les chambres cotes villes sont bruyantes

2026-06-04 via Nuitee
L
linda extended_group us
10
Excellent
Pros:

Location, staff, and price

2026-06-02 via Nuitee
L
Laura couple ie
9
Great location within walkable distance of everything and really comfortable rooms.
Pros:

Really great location with comfy, modern rooms. Staff were all super friendly and the daily food/drink vouchers were a happy surprise!

Cons:

We genuinely were very impressed with everything. One minor complaint was that room service missed our room one day so it wasn't clean, we wouldn't let this affect our overall experience though as they were excellent otherwise.

2026-06-02 via Nuitee
P
Price extended_group us
8
2026-06-01 via Nuitee
W
White solo_traveller us
10
2026-06-01 via Nuitee
A
Alexis couple us
10
2026-05-31 via Nuitee
M
Mariana couple br
8
2026-05-31 via Nuitee
M
Mills couple us
8
Great time and location
Pros:

The style was soo cool

Cons:

The rooms are veryyy small

2026-05-30 via Nuitee
O
Olha couple us
2
Pros:

Very disappointed with this hotel. We booked through Booking.com, and the hotel charged extra fees from our account without clear explanation. When I asked the staff why this happened, they simply answered that it was because we booked through Booking.com. This is not professional and feels unfair to guests. The communication was poor, and the whole experience left a negative impression. I would not recommend this hotel.

2026-05-27 via Nuitee
M
Mary couple us
10
2026-05-26 via Nuitee