Dukes' Palace Residence - by Dukes' Hotel Collection

Hotels
9.8 (1363 reviews)
Ontvangersstraat 9 , Bruges , BE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise from neighbors
Pungent smell
Limited mini-bar

Categories

Cleanliness
9.35
A review mentioned a pungent smell like sewage, affecting comfort.
Service
10
Most reviews praised the staff for being friendly and attentive.
Location
10
Multiple reviews stated the location was perfect and central.
Room Quality
9.85
Many reviews highlighted the rooms as nice and beautiful, but some pointed to noise issues.
Amenities
9.35
Mixed mentions, with some complaints regarding the lack of bathrobes and poor mini-bar.
Value for Money
9.85
Value perception varied; some felt it wasn't worth the high price.
Food and Beverage
10
The breakfast buffet received high praise as the best experienced.
Overall Experience
10
Overwhelmingly positive comments about the overall stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:21

Property Description

Luxurious Boutique-Style Rooms
Experience elegance and charm at Dukes' Palace Residence, housed in a 20th-century mansion near Bruges' Market Square. Indulge in boutique-style rooms with free WiFi, air conditioning, and modern amenities including a TV, work desk, and minibar.

Exclusive Access to 5-Star Facilities
Enjoy access to the lavish 5-star Hotel Dukes' Palace just steps away, featuring a bar, restaurant, and concierge services. Unwind in the comfortable lounge or on the outdoor terrace, offering a peaceful retreat after exploring the nearby Wollestraat Shopping District.

Prime Location for Exploring
Immerse yourself in Bruges' rich history with attractions like the Belfry and Gruuthuse Museum within walking distance. Don't miss the serene Beguinage or a short drive to Blankenberge Beach. Book your stay at Dukes' Palace Residence for a truly unforgettable experience.

Important information:

The property is managed by the 5-star Hotel Dukes' Palace, located in the immediate vicinity. Check in and check out take place at Hotel Dukes' Palace, and guests have access to all the hotel's facilities, including bar, restaurant, area and concierge.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

9.8
Based on 1363 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 9.35
Value for Money: 9.85
Food and Beverage: 10
Overall Experience: 10
A
Attila • couple • hu
10
2026-10-31 • via Nuitee
S
Schmickrath • couple • be
10
2026-10-31 • via Nuitee
P
Paul • couple • gb
10
Amazing
Pros:

The hotel was wonderful and we had an incredible time

Cons:

Nothing it was perfect

2026-10-31 • via Nuitee
T
Tim • solo_traveller • gb
5
Very disappointing
Pros:

Location, facade, clean

Cons:

Put in a room with loud humming ventilation noise, unhelpful staff, made to feel embarrassed, headache from the noise, ruined our peaceful stay having to keep asking for it to be turned off again, several staff members confused and implied they didn’t believe us! Eventually gave us a quiet room for our last night at least. No real apology. And couldn’t get out of the expensive car park at the end. Also they said the bill had been paid on arrival but it hadn’t so we had to check and then pay on departure. The initial noisy room we were given was in a different building down the street to the hotel which was not clear on booking

2026-10-30 • via Nuitee
I
Iuliia • solo_traveller • ru
10
2026-10-28 • via Nuitee
B
Becky • couple • gb
10
It felt like a bit of luxury, perfect for a nice weekend city and the breakfast was amazing!
Pros:

Beautiful!

2026-10-27 • via Nuitee
J
Jane Tincey • couple • au
10
We spent two nights in Bruges after a busy month in Europe - it was perfect - beautiful and relaxing
Pros:

The location of the hotel was fantastic and the room was large and beautiful. The spa bath was a lovely surprise and we took the opportunity to slow down a little and enjoy the room and the spa bath.

Cons:

Everything was perfect - apart from the air-conditioning which was set a little high and we couldn't work out to change it.

2026-10-26 • via Nuitee
K
Kathy • couple • us
8
Pros:

The breakfast was delicious.

2026-10-26 • via Nuitee
W
Wingzzz • solo_traveller • hk
8
2026-10-24 • via Nuitee
H
Hrayr • solo_traveller • am
10
Excellent
Pros:

The building itself was a fantastic and historical one. The room was very beautiful.

2026-10-24 • via Nuitee
G
Gwendoline • couple • fr
8
Très bel hôtel fort bien situé
Pros:

Surclassement en chambre supérieure
Magnifique hôtel, ambiance feutrée
Lieu historique

Cons:

Parking privé un peu cher

2026-10-23 • via Nuitee
B
Bruno • couple • br
9
Hotel muito bom
Pros:

Ficamos no Hotel (Residence). Localização é perfeita, bem pertinho de tudo, em Brugges você faz tudo a pé. Quarto tudo limpo, tamanho do quarto é bom, pois tínhamos 2 malas grandes e mochilas, cama confortável, voltaria novamente. Toda a comunicação e feita no hotel Palace, porém é bem pertinho um hotel do outro.

Cons:

Nada a declarar

2026-10-23 • via Nuitee
B
baptiste • family_with_children • be
9
2026-10-23 • via Nuitee
P
Patrick • couple • fr
9
Très agréable.
Pros:

Excellent petit-déjeuner. Chambre confortable et très calme avec très bonne literie.

Cons:

Devoir sortir dans la rue pour aller au petit-déjeuner.

2026-10-21 • via Nuitee
L
LAURENT • couple • fr
10
3 jours de détente dans un lieu de qualité et très bien situé
Pros:

L emplacement et la qualité du service

Cons:

Rien tout était parfait

2026-10-21 • via Nuitee
I
Ilana • couple • br
10
Perfeito!
Pros:

Perfeito!! Bem localizado, confortável, lindo e café da manhã incrível!!!

2026-10-21 • via Nuitee
E
Erika • couple • ch
9
Magnifique séjour "feutré" dans le calme
Pros:

Tout! Le cadre est magnifique. Il y a un jardin où on peut se reposer. La bâtisse est historique. Très calme. Le personnel était agréable et avenant. Le petit déjeuner était très bon.

Cons:

Très peu de choix pour manger à midi dans leur restaurant, mais il y a plusieurs restaurants assez près. La chambre était seulement faite tard dans l'après-midi.

2026-10-21 • via Nuitee
P
Peter • couple • be
8
Pros:

Personeel was vriendelijk en behulpzaam.
Uitgebreid ontbijt voor ieders wat wils

2026-10-21 • via Nuitee
C
Catherine • couple • gb
9
Would recommend 👌
Pros:

Decor first class. Bar lovely as were cocktails

Cons:

Would have been nice if spa was included in room price… our hotel room was off the main hotel .. I knew this before arrival but do think it takes the good of it ..

2026-10-21 • via Nuitee
T
Tim • couple • gb
10
Pros:

Elegant and comfortable

Cons:

Location is central but difficult to find by car

2026-10-20 • via Nuitee