Dukes' Palace Residence - by Dukes' Hotel Collection

Hotels
9.8 (1191 reviews)
Ontvangersstraat 9 , Bruges , be

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise from neighbors
Pungent smell
Limited mini-bar

Categories

Cleanliness
9.35
A review mentioned a pungent smell like sewage, affecting comfort.
Service
10
Most reviews praised the staff for being friendly and attentive.
Location
10
Multiple reviews stated the location was perfect and central.
Room Quality
9.85
Many reviews highlighted the rooms as nice and beautiful, but some pointed to noise issues.
Amenities
9.35
Mixed mentions, with some complaints regarding the lack of bathrobes and poor mini-bar.
Value for Money
9.85
Value perception varied; some felt it wasn't worth the high price.
Food and Beverage
10
The breakfast buffet received high praise as the best experienced.
Overall Experience
10
Overwhelmingly positive comments about the overall stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:21

Property Description

Luxurious Boutique-Style Rooms
Experience elegance and charm at Dukes' Palace Residence, housed in a 20th-century mansion near Bruges' Market Square. Indulge in boutique-style rooms with free WiFi, air conditioning, and modern amenities including a TV, work desk, and minibar.

Exclusive Access to 5-Star Facilities
Enjoy access to the lavish 5-star Hotel Dukes' Palace just steps away, featuring a bar, restaurant, and concierge services. Unwind in the comfortable lounge or on the outdoor terrace, offering a peaceful retreat after exploring the nearby Wollestraat Shopping District.

Prime Location for Exploring
Immerse yourself in Bruges' rich history with attractions like the Belfry and Gruuthuse Museum within walking distance. Don't miss the serene Beguinage or a short drive to Blankenberge Beach. Book your stay at Dukes' Palace Residence for a truly unforgettable experience.

Important information:

The property is managed by the 5-star Hotel Dukes' Palace, located in the immediate vicinity. Check in and check out take place at Hotel Dukes' Palace, and guests have access to all the hotel's facilities, including bar, restaurant, area and concierge.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 1191 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 9.35
Value for Money: 9.85
Food and Beverage: 10
Overall Experience: 10
N
Nahed • solo_traveller • nl
8
2026-06-13 • via Nuitee
R
Rebekah • couple • au
10
Excellent stay would highly recommend
Pros:

Exceptional room, clean and comfortable. Breakfast was great.

Cons:

Nothing

2026-06-13 • via Nuitee
F
Fiona_C • solo_traveller • nz
9
Pros:

Beautiful room and bathroom. Great location.

Cons:

Nothing

2026-06-13 • via Nuitee
O
Ousama • solo_traveller • kw
10
Pros:

The friendliness of the staff, size of the room, location and garden.

2026-06-11 • via Nuitee
A
Angela • solo_traveller • au
10
2026-06-11 • via Nuitee
P
Paul • couple • gb
8
2026-06-10 • via Nuitee
N
Noor • couple • nl
9
2026-06-09 • via Nuitee
G
Gary • couple • gb
9
Shame it was only 2 nights!
Pros:

Great location - just off the main shopping area so nice and quiet

Cons:

Beautifully appointed - first class

2026-06-09 • via Nuitee
C
Clare • couple • gb
10
It was perfect and we love Brugge
Pros:

Quality, beautiful bed room and gardens friendly helpful staff and great location

Cons:

There wasn’t anything I didn’t like 👍

2026-06-07 • via Nuitee
M
meebau • couple • be
10
2026-06-07 • via Nuitee
E
Eline • couple • nl
9
2026-06-07 • via Nuitee
W
Wilms • couple • be
9
Pros:

Meerdere dingen.
Alles mooi en proper, goede service, vriendelijk, en overal kortbij

2026-06-07 • via Nuitee
F
france • solo_traveller • fr
8
Parfait
Pros:

Un bel hôtel tres raffiné
Un jardin superbe et tres calme
Un emplacement parfait
La gentillesse du personnel

Cons:

Ras

2026-06-06 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

Like the friendly service by all staff in the hotel and Julian's restaurant. In particular the sommelier was helpful choosing wines. Like being in the centre of town and being able to park at the hotel and charge our car at the same time.

Cons:

We struggled driving around Brugge trying to get to the hotel. Our sat nav kept trying to send us up the wrong street (Google). I think this must happen a lot, the receptionist who kindly guided us in over the phone acknowledged this happens. Perhaps a map on website or elsewhere providing directions would be helpful.

2026-06-04 • via Nuitee
P
Pascal • solo_traveller • ch
9
Zentral und ruhig gelegenes Stadthotel
Pros:

Perfekte Lage, sehr freundliches Personal

Cons:

Frühstück im Verhältnis zum Zimmer sehr teuer

2026-06-04 • via Nuitee
A
Alun • couple • gb
10
Perfect stay (with parking) in the middle of Bruges.
Pros:

Beautiful buildings, extremely friendly and helpful staff and very comfortable room.

Cons:

Nothing

2026-06-03 • via Nuitee
H
HIROMI • extended_group • jp
10
パーフェクト
Pros:

レジデンスに宿泊しました。プライベートが保たれ静かで快適でした。ホテルスタッフの方々も親切で居心地がかなり良かったです。

Cons:

ありません。

2026-06-01 • via Nuitee
L
Leigh • couple • us
10
Elegant room in a quiet yet central location
Pros:

Beautiful room in central yet quiet location. Kind and helpful staff.

Cons:

Difficult to cool room to comfortable temp

2026-06-01 • via Nuitee
M
Marcin • solo_traveller • pl
10
Pros:

Bardzo dobra lokalizacja.

2026-05-31 • via Nuitee
A
Anita • extended_group • us
9
Pros:

Location to town was very convenient. We did not choose the breakfast because it was very expensive. It was a nice size room with comfortable seating and I appreciated the toiletries and daily bottle of water.

Cons:

Did not like the steep steps to my room. It would have been nice to have someone offer to carry our suitcases up those steps.

2026-05-31 • via Nuitee