Luxcity Hotel & Apartment

Hotels
9.4 (1105 reviews)
Building No 37A, Street 118, Sangkat Mittapheap , Phnom Penh , kh

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great spacious room
Very friendly and accommodating staff
Cons:
Need to better plan for airport pickup
Food and drinks at the hotel were expensive

Categories

Cleanliness
9.41
The hotel was very clean, and the service was exceptional.
Service
9.88
Staff exceptional, they push to go over and beyond to make your stay perfect.
Location
8.42
The hotel itself is beautiful, but it’s far from BKK1, which is where the cool cafés and nightlife are.
Room Quality
9.57
Great spacious room, very comfortable with good linens.
Amenities
9.4
Well-maintained rooftop pool and great amenities.
Value for Money
9.36
Comfort offered at a reasonable price.
Food and Beverage
9.41
Breakfast has a great selection and all very fresh.
Overall Experience
9.78
Great overall experience with excellent service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:23

Property Description

Luxury Accommodation with Exceptional Amenities

Modern Rooms with Convenient Features
Experience comfort and convenience in our well-equipped rooms, complete with satellite TV, kitchen facilities, and a cozy dressing room for your relaxation.

Top-Notch Facilities for a Memorable Stay
Indulge in our fitness center, unwind at the bar, and relish delicious meals at our on-site restaurant. With 24-hour reception and security, we ensure your needs are met promptly.

Ideal Location for Easy Exploration
Located near Vattanac Capital and Phnom Penh train station, Luxcity Hotel & Apartment offers a prime location for both business and leisure travelers.

Book now for an unforgettable stay at Luxcity Hotel & Apartment!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

9.4
Based on 1105 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.42
Room Quality: 9.57
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.78
D
Dany couple fr
10
2026-08-12 via Nuitee
S
Somalina couple fr
10
2026-08-11 via Nuitee
S
Somalina couple fr
10
Tout est impeccable et je reviens à chacun de mes voyages à PP
Pros:

L’emplacement, le personnel, la propreté

2026-08-11 via Nuitee
S
SANDRINE solo_traveller fr
10
2026-08-07 via Nuitee
T
Thomas couple kh
8
2026-07-23 via Nuitee
R
Rensend couple kh
8
2026-07-23 via Nuitee
Z
Zita solo_traveller my
10
2026-07-11 via Nuitee
A
Andriy solo_traveller es
10
2026-07-06 via Nuitee
D
Damien couple au
10
2026-07-04 via Nuitee
S
Somalina couple fr
10
2026-07-04 via Nuitee
Z
Z5328UUlm Solo travel
10
Good
Pros:

The service is excellent and the value for money is great, making it one of the best hotels I've ever stayed at.

2026-06-29 via Tripadvisor
M
Matthew couple us
7
We were disappointed, used to be a very first class hotel.
Pros:

We"ve always stayed here when we are in Phnom Penh and it continues to be a solid hotel.

Cons:

We ask very little of the staff when we stay there. On our recent stay I requested my $100 deposit be in any USD denomination but not a $100 bill. We left very early for the airport and I knew the large bill would be a problem. It was. So we were disappointed that a request we made the day before could not be completed as promised. I've noticed a decline under Mr. NADIR'S management. The security feature on one of the elevators has been broken on every one of our visits in 2026. Also, the swimming pool has a large glass panel that is cracked and seems like it will stay that way. While the restaurant service staff is a highlight of the hotel, some of the food on the buffet seems to have changed. All and all at this price point we will explore our options on our next visit to Phnom Penh. The night front desk staff couldn't even manage a simple apology. Simply said not his fault, day shift dropped the ball.

2026-06-29 via Nuitee
J
Johanna solo_traveller fi
8
Nice and clean hotel
Pros:

Nice big rooms, good service and very good spa.

Cons:

There wasn't enough room in the morning to have a breakfast (I was going to work so I didn't have time to wait 30min). There was only 1 toilet paper in the room and I had to call to have more. Please put always extra paper roll to the toilet (without asking).

2026-06-26 via Nuitee
T
thos755 Family Phnom Penh
4
Needs to improve its hospitality services
Pros:

I extended my stay for one additional night, and my tour agency had already informed the hotel by email in advance. Unfortunately, the front desk staff did not appear to pay attention to the information provided, which caused inconvenience during the check-in process and key card arrangement.

I believe the front office team should communicate more effectively and pay closer attention to guest requests and booking details. Hospitality is about making guests feel welcomed and valued, and in this case, the service did not meet my expectations.

I hope the hotel management will provide additional training to the front desk team to improve customer service, communication, and attention to detail for future guests.

2026-06-23 via Tripadvisor
R
Raymond solo_traveller us
10
The place to stay for a short or long holiday!
Pros:

Arguably the best hotel in Phnom Penh. I've stayed here multiple times over the past few years. The staff is EXCELLENT! The morning breakfast and room service are nothing short of 5 Star quality! With the Sky bar (Aurora Sky Bar) as an added bonus and roof top pool next to it.... It's hard not to come back. Thank you for the wonderful stay... This time and everytime!

Cons:

.....

2026-06-19 via Nuitee
J
Johanna solo_traveller fi
8
2026-06-15 via Nuitee
P
paul solo_traveller ca
10
2026-06-14 via Nuitee
V
Vincent solo_traveller fr
10
2026-06-13 via Nuitee
E
Ekaterina couple kh
10
2026-06-13 via Nuitee
D
David solo_traveller gb
7
Pros:

Very clean and modern hotel.Great buffet breakfast.

Cons:

Everything was ok!

2026-06-12 via Nuitee