Hotel Grand Chancellor Brisbane

Hotels
8.6 (3233 reviews)
23 Leichhardt Street , Brisbane , au
+61 7 3831 4055

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Good breakfast
Cons:
Noise issues
Room odor
Value could be better

Categories

Cleanliness
8.06
Some complaints about odor and noise issues suggest room cleanliness could be improved.
Service
9.53
Exceptional service noted in multiple reviews, staff were friendly and attentive.
Location
9.07
Convenient location with easy access to attractions and amenities.
Room Quality
8.02
Rooms were generally comfortable, although some mention noise issues.
Amenities
8.55
Good amenities mentioned, although some areas need updating.
Value for Money
8.01
Some feel the value could be better, considering the price for the experience.
Food and Beverage
9.06
Breakfast praised as great, with good meal options available.
Overall Experience
8.53
Most reviews were positive, indicating a pleasant stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:56

Property Description

Luxurious 4.5-Star Hotel in Brisbane

Panoramic City Views: Enjoy stunning city views from the rooftop swimming pool and many of the spacious rooms with private balconies.

Fine Dining and Drinks: Indulge in modern à la carte dining at Frescos Restaurant or grab a light meal and cocktails at Frescos Bar & Café.

Fitness and Fun: Stay active at the rooftop fitness center with top-of-the-line equipment, or take a leisurely 15-minute walk to Suncorp Stadium.

Experience the ultimate blend of luxury and convenience at Hotel Grand Chancellor Brisbane. Book your stay now for an unforgettable experience!

Important information:

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 1.8% charge when you pay with a China Union Pay credit card.
Please note that there is a 3.18% charge when you pay with a Diners Club credit card.
Please note that there is a 3.37% charge when you pay with an American Express credit card.
Please note that there is a 3.57% charge when you pay with a JCB credit card.

You must show a valid photo ID upon check-in.

Please note that the property requires a $100 credit card pre-authorization upon check-in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3233 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 9.06
Overall Experience: 8.53
H
Harri • couple • au
9
2026-08-06 • via Nuitee
D
david • solo_traveller • au
10
2026-08-05 • via Nuitee
T
Tracy • solo_traveller • au
8
Pros:

Location was spot on, staff were great!

2026-08-05 • via Nuitee
L
Liinda • couple • au
9
2026-08-04 • via Nuitee
A
Ann • solo_traveller • au
10
Pros:

Great value for money. Modern and clean and close 15 min walk in to the city or use the free Spring Hill bus. Staff were helpful and friendly

Cons:

Nothing

2026-08-03 • via Nuitee
P
Pamount • extended_group • au
10
2026-08-03 • via Nuitee
K
kendrick • couple • au
5
was ok, but below expectations
Pros:

location, was close to Suncorp stadium we had the option to walk or catch taxi

Cons:

did not like the outdoor /balcony, small, no seating. cold in shade, view of another building

2026-08-03 • via Nuitee
I
Ivan • couple • au
10
2026-08-03 • via Nuitee
T
Triptrouble • Couples • Hervey Bay, Fraser Coast, Queensland
8
Very nice hotel but don't eat here!
Pros:

Lovely hotel with great amenities. Room was spacious with a lovely view over a part of the city. Very close to St Andrews Hospital which was great for my operation there. They say they give a discount if you are going to hospital, but in my case it was only $10 per night so we were still paying over $200 per night for accommodation. The thing that let this place down was the food. $30 for a continental breakfast and $35 for a hot breakfast. That was not the end of it though. Lunch one day was for the two of us was two sandwiches and two small cokes which cost us $42!! The pricing at dinner was worse. Wine prices were way over the top with no reasonable options. Stay here by all means but dine down the road at the Mill tower hotel. Great food and drinks at a very reasonable price.

2026-07-25 • via Tripadvisor
C
Carol • solo_traveller • au
8
great spot to use as a base, short walking distance to nearby railway station and links to airport
Pros:

room was quite spacious with plenty of space to walk around without bumping into the bed or luggage

Cons:

nothing

2026-07-25 • via Nuitee
S
Stacey • couple • au
8
2026-07-24 • via Nuitee
J
James • solo_traveller • au
10
A great spot to stay and convenient to the City
Pros:

The service, food and accommodation was excellent on the return trip 2nd night. Enjoyed two meals downstairs and the quality was exceptional. Staff were very helpful after the issues with the first night.

Cons:

After a long drive, my room was right next to the lift. You could hear the lift everytime it was used. Unfortunately, coincided with a conference so the talking when people exited was a continual disturbance. Mentioned this to the desk and they ensured that on my return trip I was placed down the end of the hall. It was greatly appreciated. We will stay here again next time we are in Brisbane.

2026-07-23 • via Nuitee
P
Patricia • couple • au
8
Great location
Pros:

Location is close to medical appointments

Cons:

Nothing, everything was good for our overnight stay.

2026-07-22 • via Nuitee
J
Jacquleen • solo_traveller • au
10
2026-07-22 • via Nuitee
P
Peta • solo_traveller • au
9
2026-07-19 • via Nuitee
D
Dane • solo_traveller • au
5
Not good, not bad
Pros:

Nice view and TV

Cons:

I arrived late the previous night and I was given 12 noon checkout - at 12:04 right when I was leaving the room the woman at the front desk was calling and pushing me to leave the room, so annoying - hotel was certainly not full. I got room service spaghetti bolognese was not worth $39 thats for sure.

2026-07-18 • via Nuitee
V
Van der werf • solo_traveller • au
4
Cons:

Veel te duur en mijn rekening werd geplunderd

2026-07-18 • via Nuitee
M
Matthew • solo_traveller • au
9
Good central location, great city scape views.
Pros:

Everything other than parking.

Cons:

Underground carpark exit is FAR too small and it is clear by how many marks are on the wall that many people have struggled with it. Driving a Nissan X-Trail rental car (not an overly large car) I struggled to exit the car park each time.

2026-07-17 • via Nuitee
R
Robert • solo_traveller • au
8
2026-07-16 • via Nuitee
J
John • couple • au
9
2026-07-14 • via Nuitee