Radisson Hotel & Convention Center Toluca

Hotels
Radisson Americas
8.8 (924 reviews)
Carretera Libre Mexico- Toluca Km. 63.5 Colonia Santa Ana Tlapaltitlan , Toluca , mx

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Food quality concerns
Afternoon noise disturbances

Categories

Cleanliness
8.51
Some comments indicated cleanliness issues, particularly with the presence of trash and dirty items in the room.
Service
9.48
Positive feedback about the attentive staff and overall service quality.
Location
9.02
The hotel is conveniently located, though some guests mentioned it is slightly far from the city center.
Room Quality
8.47
Many guests found rooms comfortable, although some mentioned they felt outdated.
Amenities
9
Good amenities were noted, such as a heated pool, though some guests didn't get to utilize all offerings.
Value for Money
8.46
Some guests felt the pricing for certain services, like breakfast, was too high given the quality.
Food and Beverage
8.01
Mixed reviews about food quality in the restaurant, with suggestions for improvement.
Overall Experience
9.48
Most guests had a positive experience overall, with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:57

Property Description

Luxurious Accommodations
Radisson Hotel & Convention Center Toluca offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. Whether you choose a standard room for a family-friendly experience or an Executive room for added exclusivity, rest assured of a restful night.

Convenience at Your Fingertips
Enjoy the convenience of onsite facilities such as a gym, indoor pool, bar, and restaurant. Additionally, take advantage of services like free WiFi, 24-hour reception, and laundry facilities. The hotel's location in the bustling business district and proximity to Toluca Airport make it an ideal choice for business and leisure travelers alike.

Exceptional Services
Experience top-notch service at Radisson Hotel & Convention Center Toluca, where guests can benefit from amenities like an airport shuttle and free self-parking. Indulge in a hassle-free stay with the option of laundry, ironing, and dry cleaning services, ensuring a seamless and enjoyable visit.

Book your stay now at Radisson Hotel & Convention Center Toluca for a memorable and convenient experience.

Important information:

Please note that the swimming pool will be unavailable from April 12th until April 15th 2023 due to maintenance work.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 924 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 9.48
S
SILVIA family_with_children mx
9
Cons:

Era una reservación para tres y solo dos toallas, no había secadora, gorra de baño.

2026-06-17 via Nuitee
V
Valadez solo_traveller mx
10
2026-06-16 via Nuitee
B
B solo_traveller mx
10
2026-06-14 via Nuitee
C
Cristian family_with_children ec
8
2026-06-09 via Nuitee
J
Jessica family_with_children us
10
Pros:

The staff was super nice & helpful.

2026-06-08 via Nuitee
J
José Alejandro solo_traveller mx
10
Pros:

La cama fantástica pásenme la marca del colchón de 10🫶👌

Cons:

El tráfico 🚦 jejeje

2026-06-07 via Nuitee
K
Karina couple mx
10
2026-06-06 via Nuitee
M
Marla Nadxielii solo_traveller mx
9
Tranquilo y agradable
Pros:

Está limpio, cómodo y tranquilo

Cons:

Las almohadas son grandes y duras.

La cortina no cerraba bien y se veía hacia adentro

La iluminación esta solo en algunas zonas de la habitación

2026-06-05 via Nuitee
M
MARIA couple mx
10
Una grata estancia
Pros:

El personal muy amable, la alberca tibia, las camas super cómodas.

2026-06-04 via Nuitee
L
Laura solo_traveller eg
8
Pros:

La tranquilidad

Cons:

Que no tenía frigobar

2026-05-30 via Nuitee
L
Lopez solo_traveller mx
9
Pros:

Los jardines, la decoración de las áreas comunes. Muy práctico el centro de negocios

Cons:

Es la segunda vez que me hospedó aquí, y el restaurante considerando requiere un cambio de decoración. No sé si la pintura, dejarlo en blanco para que se vea más iluminado y se sienta más cálido. La barra de buffet si no está en uso, alguna decoración con flores, algo! Que le cambie la imágen

2026-05-29 via Nuitee
M
Mario David solo_traveller mx
10
2026-05-24 via Nuitee
J
Jennifer solo_traveller us
7
Pros:

Comfortable beds

Cons:

Food at the restaurant was terrible. Cold and awful flavor.

2026-05-23 via Nuitee
E
Elizalde family_with_children mx
10
Excelente servicio en todas sus áreas.
Pros:

Me encantaron las ibstalaciones del hotel, el restayrante?bar esta hermoso, la alberca súper bien, mis hijosbla disfrutaron mucho. El servisciovde recepción excelente muy cálidas las personas de recepción.⭐

2026-05-21 via Nuitee
M
María Guadalupe solo_traveller mx
1
2026-05-20 via Nuitee
A
Amir couple de
2
2026-05-16 via Nuitee
Z
Zuleyma family_with_children mx
1
Cons:

Jamás se contestó para poder hacer cancelación, ni para apoyarme con factura.

2026-05-15 via Nuitee
F
Francisco solo_traveller mx
7
Pros:

El hotel en general, la habitación, limpia y cómoda, el restaurante, muy oscuro, aunque la atencion de los meseros fue realmente buena.

Cons:

La comida, no ofrece una buena relación calidad / precio, cenamos y la carne sabía congelada, la sopa de tortilla, tibia, la pechuga de pollo dura,

2026-05-15 via Nuitee
V
Valdivieso couple mx
10
Fué una estancia agradable
Pros:

La limpieza del hotel. La atención de la recepción.

Cons:

Todo bien.

2026-05-11 via Nuitee
G
Gustavo solo_traveller mx
8
Pros:

La cama

Cons:

La regadera,.salía el agua para todos lados

2026-05-09 via Nuitee