Best Western Plus Greenwood Indy South Inn

Hotels
•
Best Western Plus
8.4 (543 reviews)
1281 South Park Dr. , Greenwood , US
+1 317-865-0100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms (multiple mentions)
Convenient, quiet location close to key destinations
Friendly, helpful staff (generally)
Good breakfast
Good value and spacious rooms
Indoor pool and family-friendly amenities
Cons:
Occasional cleanliness issues (damp room, rust in tub, dirty bathroom door)
At least one severe customer service failure related to road/tire incident
Some guests found mattresses/pillows too firm or undersized
Gym maintenance and lack of sanitizing wipes/hand sanitizer reported

Categories

Cleanliness
8
Mostly praised as very clean and spotless in multiple reviews, but several notable negatives (damp room, wet-smelling sheets/curtains/carpet, rust in tub, one dirty bathroom door) lower the score slightly.
Service
8.5
Staff frequently described as kind, helpful, accommodating and friendly; however one severe negative incident regarding management response to a parking/road/tire issue detracts somewhat.
Location
9
Repeatedly noted as excellent/convenient (close to destinations, interstate, hospital) and comfortably quiet despite proximity to freeway.
Room Quality
7.8
Rooms often described as comfortable and spacious with good beds, but issues noted include firm mattresses not to some guests' tastes, small pillows, and at least one instance of a damp/smelly room.
Amenities
8.1
Pool and indoor facilities were praised by some (kid-approved); coffee maker/fridge praised; gym had maintenance/cleanliness issues and missing sanitizing wipes which lowers the score slightly.
Value for Money
8.7
Several guests called it a great value, noting price and offerings matched expectations, supporting a stronger score here.
Food and Beverage
8.6
Breakfast was described positively multiple times (good to excellent), supporting an above-average rating.
Overall Experience
8.5
Most stays described as comfortable, clean, and convenient with good staff and breakfast; isolated strong negative experiences (severe customer service/road incident, damp room) moderate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Amenities
Located just 1.2 miles from Valle Vista Golf Course, Best Western Plus Greenwood Indy South Inn offers spacious rooms with free Wi-Fi, refrigerator, and daily continental breakfast.

Comfortable Accommodations
Each air-conditioned room is equipped with a microwave, cable TV, coffee maker, hairdryer, and ironing facilities for a comfortable stay.

Fitness and Business Facilities
Guests can enjoy the on-site gym, as well as fax and copy services in the business center. Free parking is also available for added convenience.

Experience the perfect blend of comfort and convenience at Best Western Plus Greenwood Indy South Inn. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. Other Information -Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 543 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7.8
Amenities: 8.1
Value for Money: 8.7
Food and Beverage: 8.6
Overall Experience: 8.5
J
Janet • solo_traveller • us
10
Pros:

Beautiful hotel, kind helpful staff, spotless rooms, comfortable beds. A perfect stay!

2026-10-31 • via Nuitee
S
Sandra • couple • us
10
2026-10-29 • via Nuitee
V
Varner • family_with_children • us
9
Short over night stay! Will stay again
2026-10-27 • via Nuitee
R
Randall • couple • us
8
Nice place
Pros:

Staff and room

Cons:

N/a

2026-10-26 • via Nuitee
S
Sherry • couple • us
9
We would book here again despite the beds
Pros:

The location was excellent to where we needed to be. The breakfast was good and our room was clean!

Cons:

The mattresses were a bit more firm then what hubby and I like.

2026-10-22 • via Nuitee
R
Rebecca • couple • us
10
Excellent
Pros:

Quiet

2026-10-18 • via Nuitee
F
Faith • couple • us
6
No real complaints, just inside bathroom door was dirty
Pros:

Nice location

Cons:

Was not that clean

2026-10-13 • via Nuitee
H
Haley • family_with_children • us
8
2026-10-10 • via Nuitee
C
Catherine • extended_group • us
10
Great hotel
Pros:

I loved how closed the property was to everything. Very clean and comfortable each time I have stayed there. They are also very accommodating. I will be staying there each time I'm in Indianapolis.

2026-10-10 • via Nuitee
D
Donald • couple • us
10
Convenient to interstate & St. Francis hospital.
Pros:

It was very clean. Cleanliness is something I always look for.

Cons:

I couldn’t say. We didn’t use the pool or gym nor did we partake of the complimentary breakfast.

2026-10-09 • via Nuitee
B
BRETT • solo_traveller • ca
1
2026-09-19 • via Nuitee
B
Brett • solo_traveller • ca
1
Worst stay I have had in over 27 years of business travel in the US.
Pros:

It was close to where I needed to be the next day

Cons:

The entrance roadway to the hotel was horrific. I arrived at 10pm and as I was driving into the parking lot and the road was littered with massive potholes (3.5 inches deep and 2 feet wide). I hit one and it blew the sidewall out of my tire and wrecked it. Hotel staff said they had been complaining about the road to the South Park business association for months but they would not do anything about it. The hotel did nothing for me and I had to spend then next day finding a tire and getting it replaced at my cost of $250. When I came back hours later that day to put the new tire on the car magically alll of the potholes were repaired. When I asked the hotel management they somehow couldn’t tell me the phone number of the business association or their office location.but somehow they got a hold of them to fix the road. Worst nights sleep, $250 out of my pocket for a tire, and hotel management lying to me about how or who to contact for the cost of my tire when they obviously contacted them to fix the road while I was gone getting my tire replaced and did absolutely nothing to help me. Don’t stay here unless you want crappy customer service. Worst stay I have ever had in all of my years travelling for business.

2026-09-19 • via Nuitee
O
Olesia • family_with_children • us
10
2026-09-17 • via Nuitee
M
Michelle • couple • us
9
Great location, comfortable quiet stay!
Pros:

Great Location, comfortable room, excellent breakfast.
I asked front desk staffer if I could have a top floor away from elevator. My only choice was 1st floor or 2nd floor right NEXT to elevator. I was a little nervous about it being too noisy, but surprisingly it was fine! That was on a Sunday, so Crisis diverted!

Cons:

Nothing.

2026-09-14 • via Nuitee
B
Brandon • family_with_children • us
4
The room smelled like a wet towel.
Pros:

It was a standard hotel. There was nothing much that stood out to me.

Cons:

The room felt like a wet blanket, smelled like it, and actually WAS wet. The sheets, comforter, carpet, even the curtains were all damp. It was like sleeping in wet socks.

2026-09-14 • via Nuitee
S
Sherkesha • solo_traveller • us
10
2026-09-13 • via Nuitee
B
Brenda • family_with_children • us
8
2026-09-13 • via Nuitee
M
Martin • couple • us
8
Cons:

No cleansing wipes for exercise equipment. No hand sanitizer.
Weight machine cables not attached properly.

2026-09-12 • via Nuitee
W
William • couple • us
10
Pros:

Breakfast was very good

2026-09-08 • via Nuitee
K
Kelli • couple • us
10
Pros:

The property was very clean! The beds were comfortable and rooms were very clean. There was rust in the tub that made it look dirty but other than that no complaints. I would stay there again.

Cons:

Nothing

2026-09-08 • via Nuitee