Quintessa Hotel Tokyo Ginza

Hotels
8.3 (2810 reviews)
Chuo-ku Ginza 4-11-4 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
7.8
The bathrooms had cleanliness issues, including dust and hair.
Service
8.8
Most staff were friendly and helpful, but one was rude.
Location
9.3
Outstanding location in the heart of Ginza, close to transport and amenities.
Room Quality
7.3
Rooms are small and compact, but comfortable for single use.
Amenities
8.8
Good amenities including laundry services and complimentary drinks.
Value for Money
7.8
Value for money was questioned due to cleanliness issues.
Food and Beverage
7.8
Breakfast was limited in options but overall good.
Overall Experience
8.8
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:32

Property Description

Prime Location in Chuo Ward
Located in the heart of Tokyo, Quintessa Hotel Tokyo Ginza offers a convenient stay just steps away from major attractions like Wakayama Art Museum and Nissan Crossing.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring flat-screen TVs, free WiFi, and city views. Enjoy the convenience of a private bathroom with free toiletries and air conditioning during your stay.

Nearby Attractions and Easy Airport Access
Explore Ginza Station, Asahi Inari Shrine, and Ginza Core Shopping Mall, all within walking distance. With Tokyo Haneda Airport just 15 km away, your travel plans are made simple at Quintessa Hotel Tokyo Ginza.

Book your stay now at Quintessa Hotel Tokyo Ginza for a memorable Tokyo experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2810 reviews
Cleanliness: 7.8
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.8
F
Fahad couple bh
10
2026-08-28 via Nuitee
L
Lionel family_with_children fr
7
Découverte du centre ville Tokyo / Ginza et alentours
Pros:

Emplacement très bien situé dans quartier de Ginza et accès rapide au métro. Personnel disponible et très accueillant. Equipement de l'hôtel très complet (nécessaires de toilettes, laverie,...). Propreté des locaux.

Cons:

Chambres assez petites. Un placard de rangement aurait été apprécié à l'entrée du logement pour ne pas encombrer le peu d'espace avec sa valise.

2026-08-28 via Nuitee
J
Janina couple de
9
2026-08-28 via Nuitee
F
Fahad couple bh
10
2026-08-28 via Nuitee
T
Tsuneyo solo_traveller jp
7
場所が良い
Pros:

歌舞伎座近くなので良かった

Cons:

景色は良くない

2026-08-27 via Nuitee
A
AKEMI family_with_children jp
8
Pros:

東京観光で利用。
午前中11時に荷物だけ預けようと行ったところ、たまたま部屋の準備ができていた部屋を案内してくれて、少し部屋でゆっくりできたので助かりました。
枕が臭くて、フロントに連絡したらすぐに変えてくれました。へやは、広くないですが、子供とふたりなら十分。
アイロンはサロニアでした。

Cons:

エアコンのフィルターのほこりが、、、。
換気扇や他のところは、ほこりのフィルムが貼ってあって、きちんとされている感じはしました。

2026-08-27 via Nuitee
A
Aya couple jp
7
Pros:

駅から近い。スタッフの方が非常に親切だった。

Cons:

スーツケースを広げる場所がなかった。

2026-08-26 via Nuitee
M
Manuela extended_group it
9
Albergo pulito e in ottima posizione. Vicino alla stazione della metro. Le camere un po piccole
Pros:

Struttura pulita e accogliente

Cons:

Camere un po piccole

2026-08-26 via Nuitee
M
Mikhail couple th
10
2026-08-25 via Nuitee
I
Ian couple gb
10
Really good hotel in Giza in Tokyo simple to the point not expensive and very nice to stay
Pros:

Can’t recommend hotel highly enough the staff are excellent and could not be more accommodating. Stayed there several times and always been a pleasure for washing facilities for clothes as even a vacuum pack machine for packing clothes in the seating area which is common usage and quite comfortable. Lots of freebies too excellent. On our visit Tokyo experienced a 5.9 quake the hotel suede slightly as it was designed to do so no stress very easy excellent

Cons:

Nothing

2026-08-24 via Nuitee
J
John couple us
7
Decent value for the money.
Pros:

Conveniently located, very clean, breakfast was decent but limited.

2026-08-24 via Nuitee
H
Hsiao chuan couple tw
7
安靜度跟乾淨度都普通,走到真的比較窄
Pros:

地點

Cons:

乾淨度普通

2026-08-24 via Nuitee
L
Liudmyla couple ua
10
I really enjoyed my stay at this hotel. The rooms were clean and, despite being quite small, had everything we needed fo
2026-08-24 via Nuitee
A
Anna family_with_children ru
5
If you are used to having breakfast in the morning and planning your day further, and if you have not come to Tokyo for
Pros:

Great location. Very friendly, responsible and pleasant reception staff

Cons:

Breakfast was announced at the time of booking. But there was no breakfast. The cafe on the ground floor served two slices of bread with mayonnaise and tasteless coffee. That's it! When leaving the hotel, I had to not go on excursions and see the sights, but look for a cafe where I could eat. At the same time, many establishments open at 11.00. And this is a big problem! Half a day is lost. And this is the only hotel in the world where there is no water in the room or on the floor! In the evening or at night, if you feel thirsty, you need to go get water! This is terrible!

2026-08-24 via Nuitee
L
Laura extended_group it
9
2026-08-23 via Nuitee
A
Alberto solo_traveller ar
8
Pros:

Ubicación

2026-08-23 via Nuitee
E
Emre solo_traveller tr
10
2026-08-23 via Nuitee
M
Miika couple fi
10
2026-08-22 via Nuitee
G
Gabriele solo_traveller it
9
2026-08-22 via Nuitee
D
David solo_traveller fr
8
2026-08-22 via Nuitee