Quintessa Hotel Tokyo Ginza

Hotels
8.3 (2768 reviews)
Chuo-ku Ginza 4-11-4 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
7.8
The bathrooms had cleanliness issues, including dust and hair.
Service
8.8
Most staff were friendly and helpful, but one was rude.
Location
9.3
Outstanding location in the heart of Ginza, close to transport and amenities.
Room Quality
7.3
Rooms are small and compact, but comfortable for single use.
Amenities
8.8
Good amenities including laundry services and complimentary drinks.
Value for Money
7.8
Value for money was questioned due to cleanliness issues.
Food and Beverage
7.8
Breakfast was limited in options but overall good.
Overall Experience
8.8
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:32

Property Description

Prime Location in Chuo Ward
Located in the heart of Tokyo, Quintessa Hotel Tokyo Ginza offers a convenient stay just steps away from major attractions like Wakayama Art Museum and Nissan Crossing.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring flat-screen TVs, free WiFi, and city views. Enjoy the convenience of a private bathroom with free toiletries and air conditioning during your stay.

Nearby Attractions and Easy Airport Access
Explore Ginza Station, Asahi Inari Shrine, and Ginza Core Shopping Mall, all within walking distance. With Tokyo Haneda Airport just 15 km away, your travel plans are made simple at Quintessa Hotel Tokyo Ginza.

Book your stay now at Quintessa Hotel Tokyo Ginza for a memorable Tokyo experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 2768 reviews
Cleanliness: 7.8
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.8
A
Abbey couple au
6
2026-07-25 via Nuitee
H
HELI family_with_children ec
9
perfect location for shopping Jin and Uniqlo and more
Pros:

no breakfast included, nice cafe downstairs.

Cons:

very small room, had to crawl over my partner to go to bed

2026-07-25 via Nuitee
A
Agnese couple it
8
2026-07-25 via Nuitee
S
silvia family_with_children sk
3
Pros:

Hotel má výbornú polohu – nachádza sa blízko stanice aj obchodov, čo bolo veľké plus.

Cons:

Sklamali nás raňajky,mali slabý výber len sendviče nechutili nám.. Klimatizáciu sa nedalo vypnúť, asi s ňou hotel nejako manipuloval. Televízia mala len japonské reklamy, programy žiadne.

2026-07-24 via Nuitee
B
Blanca liliana solo_traveller il
9
Pros:

Lo pasamos muy bien buena ubicación hotel hermoso y tranquilo

2026-07-24 via Nuitee
M
mariana gabriela couple es
10
Volvería con los ojos cerrados.
Pros:

Me llama mucho la atención que muchas en inglés se esfuerzan en explicarte en atenderte y en que uno esté siempre bien y en este Hotel me ha pasado eso muy amables muy atentos estar al pendiente de que todo esté perfecto.

Cons:

En enterarme que había un microondas cuando quería usarlo y no lo sabía pero no es la culpa de ellos. Es culpa mía porque ellos el primer día me lo explicaron y yo con la adrenalina de conocer la ciudad

2026-07-23 via Nuitee
E
Eusebio couple es
8
Buen hotel
Pros:

Nos ha parecido un buen hotel, con una muy buena ubicación muy cerca de varias líneas principales de metro, también hay muchos restaurantes y cafeterias alrededor, y en caso de necesidad también supermercados. El personal es muy amable y con ganas de ayudar en cualquier necesidad.

Cons:

Estamos habituados a habitaciones mucho mas grandes, siendo 2 personas y con un equipaje para 5 días nos sentíamos un poco "claustrofóbicos", todo tenía que estar muy recogido y ordenado para estar medianamente bien. La cama nos pareció un poco pequeña. El desayuno no esta mal, es en una cafetería anexa al hotel, pero yo recomendaría no coger el desayuno y tener la posibilidad de desayunar lo que uno quiera.

2026-07-22 via Nuitee
H
Husain couple bh
9
Pros:

Central location and clean.

2026-07-21 via Nuitee
A
Anni-Maria Alexandra couple fi
6
2026-07-20 via Nuitee
E
enrica extended_group it
6
2026-07-20 via Nuitee
H
Hadeel extended_group sa
7
2026-07-20 via Nuitee
V
Varonier solo_traveller ch
9
2026-07-20 via Nuitee
M
Michael solo_traveller at
9
Nice
2026-07-20 via Nuitee
A
Agata couple pl
10
Dobry na krótki pobyt
Pros:

Wszystko co potrzebne było na miejscu, śniadanie małe ale smaczne

Cons:

Mały pokój

2026-07-19 via Nuitee
Y
Yoshimi couple jp
8
2026-07-19 via Nuitee
A
Arroyo solo_traveller us
10
Pros:

Gentle people

Cons:

Breakfast was okay, but need more options

2026-07-19 via Nuitee
J
John extended_group au
8
Pros:

Great location. Close to both Ginza station and Higashi Ginza station. Together they lead you to anywhere in Tokyo fast and easily. Also pleasantly amazed by how quiet it is given the location.


There are 4 convenience stores around the place and a lot of great restaurants right down stairs in walking distance.

Cons:

There are only two washing machines and two dryers (one dryer is broken when we were there) for the entire hotel. Not free, and have to queue wait when you are exhausted at the end of the day. They are also annoying to use. Washing machine charges 300 yen for a load for a set setting only. The clothes didn’t really come out fresh and clean. Drying charges 100 yen, but you need about 2-3 runs to get anything dry. Because we stayed for 5 hot summer days, we ended up having to go to a Laundromat.

2026-07-18 via Nuitee
E
Ece couple tr
10
Pros:

Çok çok memnun kaldım. Odada rahatlıkla bavul açılıyor. Temizliği de gayet iyiydi. Ginzanın alısveris caddesine yürümeyle 4-5 dk, konumu şahane. Biz çok beğendik bir daha gelirsem mutlaka burda kalırım

2026-07-18 via Nuitee
E
Elena couple it
5
Pros:

Posizione molto centrale

Cons:

Camera eccessivamente piccola, non si riuscivano nemmeno ad aprire due valigie contemporaneamente.

2026-07-18 via Nuitee
C
Clàudia couple es
6
2026-07-18 via Nuitee