Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful gardens
Outstanding service
Cons:
Old furniture smell
Weak sound insulation

Categories

Cleanliness
8.56
Minor concerns about old furniture and carpet odors.
Service
10
Spotless service mentioned with helpful staff across departments.
Location
10
Stunning views and intimate setting praised in multiple reviews.
Room Quality
9.56
Rooms described as world-class with beautiful aesthetics.
Amenities
9.56
Beautiful gardens and nice lounging areas mentioned as highlights.
Value for Money
9.56
High quality experience, reflective of the hotel’s ratings.
Food and Beverage
9.56
Delicious breakfasts and food options highlighted positively.
Overall Experience
10
Guests express high satisfaction and desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:34

Property Description

Luxurious Accommodations: Set on a cliff in 10 acres of subtropical gardens, Reid's Palace offers elegantly furnished rooms with balconies and marble bathrooms, complete with complimentary minibar and in-room entertainment.

World-Class Spa: The oceanfront spa at Reid's Palace provides a serene retreat with indoor and outdoor therapy suites, private whirlpool, and a variety of luxurious treatments using top spa brands, along with sauna facilities for relaxation.

Fine Dining and Recreation: Indulge in Michelin-starred cuisine at William Restaurant or classic Italian dishes at Villa Cipriani. Stay active with tennis courts, a modern gym, and proximity to Praia Formosa Beach and Funchal city center, offering a perfect blend of relaxation and entertainment.

Book your stay at Reid's Palace for a truly unforgettable experience.

Important information:

Please note that some rooms are also available with twin beds (2 single beds instead of a very large double bed). Please indicate your preference when booking. Bed type is by request only and is not a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 669 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
S
samueljohar NONE
10
Sublime
Pros:

Understated, tasteful, quiet luxury. Returning next year. A charming property, with excellent service.

2026-06-13 via Tripadvisor
C
Christopher couple gb
10
2026-06-13 via Nuitee
R
Rodmac couple gb
8
Very enjoyable stay in excellent hotel, despite some minor issues.
Pros:

Hotel is in a lovely setting surrounded by beautiful gardens and with stunning views of the ocean.
Room was very comfortable.
Food was excellent.
Staff were generally very pleasant and helpful.

Cons:

Could not get washand basin to hold water and extractor fan in bathroom did not appear to work.
In a high level hotel would not expect to need to bring any bathroom products, but no comb, dental or shaving kits provided.
One incident of poor service at poolside.

2026-06-13 via Nuitee
M
meimeik2018 Family Estero, Florida
6
Old-world charm; great setting
Pros:

We stayed two nights after the Savoy Palace, and wished we had stayed at the Savoy...

As others have said, Reid's is class old charm, rooted in history and tradition. It has a spectacular seaside setting, with a lovely pool and seating area, and another lounge area below, right at the sea. (A falconer walks around to keep birds and pests away.) Breakfast was excellent with a wide variety of options, fresh brewed teas, and the view across the pool out to the sea. There are meeting rooms, a pool room and a ballroom!

We arrived around 1:30 and were first told to wait out on the lovely terrace, then told we weren't allowed to do so as it was nearly time for high tea.

Our modest twin room was in the newer garden wing. It had all the basics included a somewhat blocked balcony. It did not feel special or in the same class as the public entry areas.

What really surprised us was the convoluted connections between floors and wings, requiring stairs, elevators and weaving. There were historical pictures and artifacts along the way (Churchill pictures being the most intriguing) but otherwise felt poorly designed and unappealing.

It's likely the high end suites in the main building are fabulous but I didn't see them. So I would not recommend this property based on our experience.

2026-06-12 via Tripadvisor
V
Venture35271943159 NONE
10
OUTSTANDING
Pros:

Amazing hotel in a beautiful location, excellent service and fantastic restaurant (William). It is a place with a unique environment, classic style but with a great attention to detail. It was a real treat for us.

2026-06-12 via Tripadvisor
H
Henrik couple pt
10
Pros:

Loved all of it

2026-06-07 via Nuitee
D
deborah couple us
10
2026-06-05 via Nuitee
A
annstock NONE Woking, Surrey, England
10
Perfect from start to finish
Pros:

Real luxury and calm. Every staff member exceeded expectations. Room was beautiful with superb view. The room was prepared so carefully both morning and evening. The pool area was peaceful and welcoming with exceptionally good service. We had to force ourselves out to visit other aspects of Madeira. All in all a wonderful stay and one certainly to be repeated.

2026-06-04 via Tripadvisor
C
Cristina couple es
8
2026-06-03 via Nuitee
M
MancsJohn Family La Nucia, Province of Alicante, Valencian Community
10
Beautiful afternoon tea in stunning surroundings
Pros:

We went for afternoon tea.
It was as good as we had hoped.
Professional attentive yet friendly service.
The food was beautifully presented and plentiful with offers of seconds and thirds. Needless to say, we left feeling very repleat!
We went for a walk round the stunning gardens afterwards it really was a memorable experience.
Thank you.

2026-06-01 via Tripadvisor
E
Edward56CD NONE Winchester, Hampshire, England
10
Just the best
Pros:

For those looking for a hotel with amazing character and interest, you couldn't do worse than spend a wonderful week in Reid's palace hotel. It would be hard to fault. Out of many things, I just recommend their Ristorante Villa Cipriani. Don't miss it.

2026-06-01 via Tripadvisor
M
Mai couple kw
8
2026-06-01 via Nuitee
L
lizmcanallen NONE Nottinghamshire, England
10
First time to Madeira holiday
Pros:

Everything was just perfect at this beautiful hotel. The customer service was excellent, food lovely, gardens amazing, beautiful pool area and many exciting trips and activities to do if fancied. The only downside was having to leave and come home.

2026-05-31 via Tripadvisor
E
Erman couple tr
10
2026-05-31 via Nuitee
H
hinton family_with_children us
10
Lovely, perfect in every way !
Pros:

Best place ever. Been a lot of places. Few are better…very few!!

2026-05-31 via Nuitee
C
Christian couple de
9
2026-05-30 via Nuitee
P
Pascale solo_traveller fr
10
Séjour idyllique
Pros:

Le site, l’accueil, le service

Cons:

Un peu déçue par le bar, plus salon de thé que bar. On aurait aimé une ambiance plus “club anglais”

2026-05-30 via Nuitee
R
Ralf solo_traveller de
10
Pros:

EINMALIG

Cons:

Alles perfekt

2026-05-27 via Nuitee
S
sbgoldman31 NONE Danbury, Connecticut
10
A Little Slice of Paradise
Pros:

This pink hued gem perched atop a soaring cliff overlooking the Atlantic Ocean exudes old world charm and elegance. The overwhelming beauty of this property is simply breathtaking! From the tropical gardens to the gleaming azure swimming pools, you feel as though you have arrived in Eden.
As if the sheer beauty of the property was not enough, the meticulous service provided by each and every team member made us feel like royalty. I cannot say enough about what a wonderful experience we had at Reids. We will certainly return!

2026-05-25 via Tripadvisor
C
Caroline solo_traveller fr
10
2026-05-25 via Nuitee