Monte Rosa Boutique Hotel

Hotels
9.5 (413 reviews)
Bahnhofstrasse 80 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent service
Value for money
Well-maintained hotel
Cons:
Interior looks dated

Categories

Cleanliness
9.25
The facilities are old but well-maintained and clean.
Service
10
Staff was very helpful, attentive, and provided excellent service.
Location
10
Centrally located in Zermatt, making it very convenient.
Room Quality
9.25
Rooms were spacious and well-kept, but the interior looks dated.
Amenities
9.25
Great amenities including complimentary upgrades and spa access.
Value for Money
9.25
Good value for the quality of the hotel and services received.
Food and Beverage
9.25
Breakfast was remarkable with a variety of options.
Overall Experience
9.75
overall excellent experience, enjoyed every moment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:43

Property Description

Historic Charm and Modern Luxury

The Monte Rosa, the first hotel in Zermatt, offers a unique blend of historic charm and modern luxury. Located in the heart of the village, its 150 years-old building houses tastefully furnished rooms and suites equipped with cable TV and minibars.

Spa Access and Scottish-style Bar

Guests have complimentary access to the spa and swimming pools at the 5-star Mont Cervin hotel. For a cozy evening, Edward's Scottish-style bar and café serve delicious coffee, cocktails, and a wide selection of drinks. In the summer, enjoy dining with a view of the majestic Matterhorn in the garden.

Dine-around Experience

Indulge in a dine-around experience at 13 partner restaurants and hotels, offering a variety of cuisines including Swiss, Japanese, Italian, and French.

Book your stay at the Monte Rosa Boutique Hotel for a delightful blend of history, luxury, and culinary experiences.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.5
Based on 413 reviews
Cleanliness: 9.25
Service: 10
Location: 10
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.75
C
Cássio • couple • br
10
Perfeita.
Pros:

O hotel é histórico e muito aconchegante. Os quartos são amplos e muito bem equipados. Ganhamos um upgrade de quarto, com vista para o Matterhorn. Cafe da manhã espetacular.

2026-06-10 • via Nuitee
K
Kelly • couple • us
10
Luxurious stay in Zermatt!
Pros:

We received an upgrade to a suite upon arrival- it was wonderful! Beds were comfortable and the room was spacious. The staff were so friendly and helpful.

2026-06-08 • via Nuitee
C
Corinne • couple • ch
10
2026-06-05 • via Nuitee
H
Hanka • solo_traveller • ca
10
Pros:

Open suit 🙂

2026-06-05 • via Nuitee
B
Bob • solo_traveller • us
10
2026-06-05 • via Nuitee
L
Louise • couple • gb
10
Excellent experience and stay at this hotel
Pros:

Excellent hotel and staff super helpful and friendly. Breakfast was also great too. Location is perfect, right in the middle of the town.

2026-05-31 • via Nuitee
D
Dan • couple • us
7
Nice in many ways but no AC was a problem.
Pros:

Staff were friendly and helpful. Asked for ice and a fan and they brought them to the room. Location is along the Main Street across from a church that rang some very loud bells but that stopped late at night. Close to everything. Breakfast was very nice with options for freshly made eggs. Room was large especially for Europe.

Cons:

There is no way to control your room’s temperature. There is no AC. Usually not an issue perhaps, but in May the heatwave in Europe made this 3rd floor room hot and stuffy. Opening windows helped but lets in lots of street noise. During the evening I was constantly getting up to adjust the windows to let in more or less air. Night was cold—50, even 40’s For $500/night, I expected better. We spent over 2 weeks in Switzerland and stayed in 5 hotels and every other one had AC. In the winter, no problem, but with ever increasingly hotter summers, this was a big problem for me. Otherwise, nice place.

2026-05-30 • via Nuitee
A
Arturo • family_with_children • mx
8
Me encantó regresaría sin pensarlo, pero jamás en verano
Pros:

Todo me gustó el personal excelente

Cons:

Que no tiene aire acondicionado y es difícil dormir en verano a 26 grados si. Aire

2026-05-30 • via Nuitee
A
Aksarinth • extended_group • th
10
Pros:

Location, staff

2026-05-29 • via Nuitee
D
David • couple • us
10
Great place to stay. Great location, friendly staff!!
Pros:

Left before breakfast

Cons:

Shuttle didn't start until 8:00. We left at 7:00

2026-05-29 • via Nuitee
F
Florisa • couple • gb
10
A really comfortable stay. So happy to see the Matterhorn from our balcony.
Pros:

There’s a lot to like about this property. It’s elegant and historical with views of the Matterhorn from our balcony. Super friendly young staff especially Bruno at Edward’s bar. I would like to highlight great communication from the front desk, Iliana. You’re superb! Completely happy with our room as it’s a significant milestone trip. Breakfast was hearty. We were completely satisfied. Loved the pick up from Zermatt train station and drop off.

2026-05-28 • via Nuitee
S
Stephane • couple • ch
10
2026-05-26 • via Nuitee
C
Christine • couple • au
10
Would have loved to stay longer.
Pros:

Everything!
The staff were exceptional. The food at breakfast superb. Very comfortable and clean room.

2026-05-26 • via Nuitee
M
Manlio • couple • ch
9
Pros:

Le service , la gentillesse du personel , l'endroit magnifique , tout respire un peux d'histoire dans cet hôtel qui fut le premier construit a Zermatt.

2026-05-26 • via Nuitee
S
Symeon • extended_group • ch
10
I would definitely recommend this hotel to anyone!
Pros:

The location is excellent! The breakfast was excellent! The staff were friendly and welcoming! Despite the weather, our one-night stay was fantastic!

Cons:

The weather at our arrival was disappointing. However, the following day was beautiful and sunny!

2026-05-24 • via Nuitee
E
Eugenia • couple • cl
10
2026-05-24 • via Nuitee
J
Joël • solo_traveller • ch
10
2026-05-21 • via Nuitee
M
Melanie • couple • gb
9
Great location and views of the Matterhorn
Pros:

Great location helpful staff. Use of the spa at another hotel. Delicious breakfast

2026-05-20 • via Nuitee
A
Aoto • couple • jp
10
2026-05-19 • via Nuitee
Y
Yordi • couple • be
10
2026-05-16 • via Nuitee