Castillo Hotel Son Vida-Adults Only, a Luxury Collection Hotel, Mallorca

Hotels
•
Luxury Collection
9.2 (420 reviews)
Carrer Raixa, 2 , Palma de Mallorca , ES

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Stunning Location
Friendly Staff
Beautiful Views
Cons:
Outdated Facilities
Inconsistent Food Quality

Categories

Cleanliness
9.2
Some reviews mentioned cleanliness positively, while others hinted at issues with the restaurant area.
Service
10
Multiple reviews highlight the friendliness and attentiveness of the staff.
Location
10
The hotel is praised for its stunning location with beautiful views.
Room Quality
8.67
Some guests mentioned room comfort but noted that the hotel is a bit dated.
Amenities
9.21
Facilities were generally well-received, but some areas may need updating.
Value for Money
8.66
Concerns were raised about pricing being high for the quality of some offerings.
Food and Beverage
8.19
Criticism concerning breakfast quality and various dining experiences noted.
Overall Experience
9.65
Overall stays are described as wonderful with beautiful location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:23

Property Description

Luxurious 13th-Century Castle Hotel with Stunning Palma Bay Views

Renovated Spa and Multiple Swimming Pools
Indulge in relaxation at the free spa with a steam room, bio sauna, and 4 treatment rooms. Take a dip in one of the 3 swimming pools, including an inviting indoor pool.

Elegant Rooms with Panoramic Views
Enjoy the elegant rooms featuring flat-screen TVs, garden views, and luxurious amenities. Some rooms offer breathtaking panoramic views of Palma Bay, providing a truly unforgettable experience.

Gourmet Dining and Exclusive Golf Courses
Savor culinary delights at two restaurants, bars, and lounges, or opt for 24-hour room service. Surrounding the hotel are four top-tier golf courses, including the prestigious Son Vida Golf Club.

Experience the epitome of luxury at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca - Adults Only. Book now to elevate your stay in Palma Bay.

Important information:

An early departure fee of 100% of the remaining stay applies to guests checking out prior to their departure date (confirmed at check-in).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

9.2
Based on 420 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 8.66
Food and Beverage: 8.19
Overall Experience: 9.65
A
Adah • couple • es
9
2026-09-10 • via Nuitee
M
markus • extended_group • de
10
Jederzeit wieder
Pros:

Einfach alles 🤗

2026-09-09 • via Nuitee
M
Michelle • couple • gb
10
A fantastic short stay in a very well run hotel
Pros:

Excellent location and friendly and helpful staff

2026-09-08 • via Nuitee
D
David • couple • gb
7
2026-09-07 • via Nuitee
T
turki • solo_traveller • sa
6
Unprofessional staff
Pros:

The location

Cons:

Very disappointing experience for a hotel at this price level. At 2:00 p.m., the receptionist told me my room was not ready and refused to check with housekeeping, simply asking me to return at 3:00. Minutes later, the luggage staff checked and confirmed that the room was ready. This reflected poor coordination and a lack of genuine effort.

Overall, the staff felt unwelcoming and service was consistently slow. There was also an unpleasant smell in the lobby and rooms, and the shower was not properly clean and had an unusual odor.

Surprisingly, no complimentary beach bag is provided, despite this being common at five-star coastal hotels; instead, the hotel charges €40 for one.

Overall, the service, cleanliness, and attention to detail do not match the hotel’s pricing or five-star positioning.

2026-09-03 • via Nuitee
S
Sandra • couple • gb
8
2026-09-03 • via Nuitee
I
ian • couple • gb
4
Have used the hotel previously but based on our visit we will not return .
Pros:

Breakfast was excellent amd staff efficinet

Cons:

Our room on night 1 had electric problems so no air con and lighting went off after 40 minutes.
On night 2 there were more electrical problems amd the tv would not switch off . This meant we had 2 nights disturbed sleep . The hotel moved us to another room for nights 3&4 but no apologies made or reparations for our inconvenience. Poor customer service for such an expensive hotel

2026-09-01 • via Nuitee
C
Christian • couple • gb
9
Very nice place near Palma & the airport
Pros:

Staff went the extra mile

2026-08-31 • via Nuitee
V
Vsevolod • solo_traveller • de
9
2026-08-30 • via Nuitee
B
Benita • couple • de
7
2026-08-30 • via Nuitee
A
Alhajri • couple • qa
10
2026-08-27 • via Nuitee
Y
Yvonne • extended_group • ch
7
Der Aufenthalt war sehr schön ausser die obengenannten Punkte
Pros:

Ein wunderschönes Hotel an traumhafter Lage. Der neu gestaltete Speisesaal ist sehr schön geworden.

Cons:

Die Terasse zum frühstücken mit den runden Tischen und den roten Stühlen war bis anhin sehr stilvoll und traumhaft schön. Die neue Möblierung gleicht einem Beach-Club und ist dem sonst so stilvollen Hotel nicht würdig. Das Personal beim Frühstück war sehr nett, aber eben nicht professionell für ein Luxushotel in dieser Preisklasse.

2026-08-24 • via Nuitee
L
Leonardo • couple • br
10
2026-08-23 • via Nuitee
D
Daniel • solo_traveller • gb
9
2026-08-22 • via Nuitee
I
iryna • couple • ua
10
2026-08-22 • via Nuitee
L
Lionel • extended_group • ch
10
Hôtel raffiné aux prestations exceptionnelles 👏🏻👏🏻👏🏻
Pros:

Charme et chic, tout est très authentique. L’emplacement est idéal et les lieux sont magnifiques.

Cons:

La carte du restaurant du bar nécessite parfois trop de temps de préparation, des mets à préparation plus rapide pourraient être plus appréciés.

2026-08-16 • via Nuitee
A
Alf • couple • de
9
2026-08-13 • via Nuitee
E
Eberhard • couple • de
9
2026-08-11 • via Nuitee
P
Patrick • solo_traveller • de
9
Herausragender Service, großer Komfort und eine Oase der Ruhe
Pros:

Das Personal war in allen Bereichen herausragend – von Rezeption über Frühstück bis hin zur Reinigung. Das Zimmer war sehr schön und groß, wurde ein bis zwei Mal täglich sehr gut gereinigt. Das Frühstück war umfangreich. Die Aussicht des Hotels ist grandios. Es gibt ausreichend Parkplätze. Der Pool ist groß und die Liegen waren jetzt – zur Hauptsaison – zwar sehr gut gefüllt, aber man hat zu jeder Tageszeit noch eine bekommen. Das ganze Ambiente ist sehr stimmig und schön. Alles ist sehr komfortabel, man wird als Gast auf Händen getragen und der hohe Anspruch des Hotels ist überall erkennbar.

Cons:

Beim Frühstück waren die Bienen recht störend, vllt. findet man hier noch Lösungen, die zu reduzieren. Brot und Cappuccino waren nicht ganz meins, aber das ist sicherlich Geschmackssache. Allgemein war das Angebot hier umfangreich, geschmacklich hatte ich in anderen 5-Sterne-Hotels aber schon bessere Erlebnisse – insgesamt ist das aber Meckern auf sehr hohem Niveau.

2026-08-09 • via Nuitee
S
Stefan • couple • at
7
2026-08-09 • via Nuitee