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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Car hire
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Children's playground
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Packed lunches
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Games room
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Snorkelling
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Billiards
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Pool with view
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Heated pool
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Toilet with grab rails
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Indoor play area
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Kids' club
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Emergency cord in bathroom
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Shallow end
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Yoga classes
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Tennis equipment
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Pet basket
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Garden Estate in the Heart of Cape Town
Nestled on a lush garden estate, the Mount Nelson, A Belmond Hotel, Cape Town offers iconic 5-star quality and service.
Tranquil Oasis with Extensive Wellness Facilities
Located near Company Gardens, this hotel provides a peaceful escape with pools, afternoon tea, and wellness amenities like a tennis court for a truly memorable experience.
Elegant Accommodations with Exclusive Retreats
Each accommodation wing at Mount Nelson boasts unique character, private gardens, and specially designed furniture. Unwind in the elegance of marble bathrooms and enjoy room service for a luxurious stay.
Book now for an unforgettable experience at the Mount Nelson, where luxury meets tranquility in the heart of Cape Town.
The hotel will contact you to complete a credit authorization form in order to proceed with deposit payments as stipulated in the deposit policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for ZAR 780 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for ZAR 1,580 per person per night when using an existing bed.
Children from 3 years old to 12 years old stay for ZAR 780 per person per night when using an available extra bed.
People 13 years old and over stay for ZAR 1,580 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Andiswa was an absolute delight. Knowledgeable, energetic, and took such good care of us. Couldn't have asked for a better afternoon tea!! :-)
Everything was fantastic!
11/10 experience!!
Perhaps just add an extra savoury item towards the end to break the sweetness..
Our waiter, Wiseman was such a gentleman!
Lovely calming atmosphere. A real treat . Andiswe was so lovely
We were here for the high tea experience. Service was wonderful, the staff were very attentive. The food was good. Overall, a lovely experience.
We had a wonderful experience and enjoyed afternoon tea. Thuli looked after us, and helped us choose which teas to try. The location is stunning, and everyone at the hotel very helpful and attentive.
We appreciated Thuli’s service, it was excellent.
Thabiso assisted us and was amazing! Friendly, welcoming and all round lovely!
My experience at the Mount Nelson afternoon tea was nothing short of fabulous. Thuli was a fantastic guide throughout the experience and made the experience perfect. If you are in Cape Town and enjoy tea, this is an absolute must!
The hotel es lovely! The tea super good and Tabisa was a wonderful host!
Will definitely come back!
Excellent experience, the teas were wonderful! Thabisa is a legend!
What a wonderful experience!! Excellent choice of teas and accompanying bites and pastries. Lovely courteous staff. A big thank you to Thuli for her warmth and service.
Bad Veranda service & Food and then again a disappointment for the Sunday “High Tea” although they were wonderful in providing my service dog with a bed, 🛏️ water 💦 & biscuit!
Cannot say enough wonderful things about our tea experience at the Belmond. A truly gorgeous setting, exceptional service from Thuli or server as well as the tea sommelier. My husband hates tea and the sommelier took the time to understand the flavor profile he might like and he nailed it! Our kids 12 and 10 loved every moment and bite. Highly recommend!
Mr. Wiseman was very kind and gave us an amazing time at our tea time, truly grateful for his service and his dedication, overall I can only same great things about having tea here
The beautiful gardens and hotel interior were the perfect frame for a delicious and stylish champagne tea.
Thuli took wonderful care of us. Do come hungry, the portions are very generous indeed!
Thuli took really good care of us for afternoon tea. All treats tasted exquisite.
Our time at the Mount Nelson hotel for the 3 o clock tea service was incredible. Very grateful to Thuli for the excellent service.
Amazing experience, Thuli was particularly fantastic!
Enjoyed a wonderful high tea at the Mount Nelson! Great value for money and well prepared. Thuli was a fantastic and attentive server. I would highly recommend having high tea at the Mount Nelson
Thuli attentive and really wanted to make our experience a good one
Craig the tea sommelier, and Emmanuel were also fantastic
The Nellie never disappoints
Thuli was fantastic and attentive
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