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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Valet parking
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Paid WiFi
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Walking tours
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Key card access
Review Highlights
Categories
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Property Description
Luxurious 5-Star Experience in the Heart of London
Impressive Views and Modern Amenities
The Park Tower Knightsbridge's circular tower design ensures that each of the 280 luxury rooms offers stunning views of London's skyline. Guests can enjoy in-room entertainment with an iPod dock, on-demand movies, and internet access for convenience and relaxation.
Expert Concierge Services for Unforgettable Experiences
The hotel's head concierge and team are dedicated to providing insider knowledge and recommendations to explore the hidden gems of Knightsbridge and beyond. Whether it's securing reservations at top restaurants or arranging exclusive tours, guests can expect personalized service for a memorable stay.
British Elegance and Culinary Delights
Indulge in the rich culture of Great Britain with a luxurious Afternoon Tea at the Knightsbridge Lounge or savor fine whiskies and cigars at the Hyde bar, both offering a sophisticated ambiance inspired by British traditions.
Experience luxury and elegance at The Park Tower Knightsbridge - Book your stay now for an unforgettable London getaway.
Please note:
The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserve the right to ask for an alternative method of payment. Please note that the hotel does not accept third party bookings paid by credit card; contact the hotel directly for information regarding bank transfers.
Credit/Debit Card Policy:
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Payment Policy:
Third Party Credit Card: Third party credit card forms are not accepted. Bank transfers and CHAPS payments are accepted.
Check: Banker checks are not accepted. Traveler’s checks are not accepted for payment or exchange. Guest must show valid passport for the transaction.
Direct Bill: Direct billing is only available after approval of the credit manager. The company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced.
Extra beds are subject to availability and must be arranged with the property directly in advance.
Park Tower Knightsbridge has a maximum occupancy of three people per room. Rollaway beds are single beds and only one is permitted per room.
The hotel will allocate bed types rooms subject to availability and can only take requests for king or twin.
Please note only service animals are allowed, pets cannot be accommodated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 159
- Entrance Leveled: Yes
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 159
- Entrance Leveled: Yes
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: Yes
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: Yes
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: Yes
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: Yes
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 81
- Elderly Impaired Score: 87
- Electric Wheelchair Score: 81
- Hearing Impaired Score: 90
- Manual Wheelchair Score: 84
- Visually Impaired Score: 93
- Wheelchair Or Scooter Impaired Score: 81
Guest Reviews
النظافة وقربه من الاماكن الهامة ووجود شطاف
Very bad guest service specially Sophia very rude Russian lady!! She should get a professional training course on how to deal with customers looking down on people if it wasn’t for all the Arabs booking in this hotel the income would drop badly so deal with your customers with respect
This was not my first stay at Park Tower, which is why I was especially shocked and disappointed by the way our situation was handled this time.
We arrived on time for check-in, but we were told that we would have to wait approximately three hours if we wanted all of our rooms on the same floor since we booked 4 rooms in total . We understood the situation and declined to wait, so we accepted the alternative offered by Sophia: two rooms on the same floor and the other two rooms on a different floor.
However, after we agreed to this arrangement, Sophia informed us that this was no longer possible and that each room would have to be on a different floor. This was extremely frustrating, particularly because we had already agreed to the alternative she initially offered.
What disappointed me even more was the way she dealt with the situation. Her response was not professional or accommodating, and I felt that our concerns were not taken seriously. I have stayed at Park Tower before and have always expected a certain level of service, which unfortunately was not reflected during this stay.
I was also very surprised to be told that five rooms could be given a late check-out until 5:00 PM. This makes no sense from a hotel operations perspective, especially when guests arriving on time are being asked to wait several hours for their rooms.
Overall, this experience has been extremely disappointing. There are many professional hotels in and around that we can choose from when we visit London, and unfortunately, after this experience, I will be reconsidering staying at the Park Tower again.
I hope management takes this feedback seriously and reviews how this situation was handled, as this is certainly not the level of service I expected from the hotel.
The hotel curtains were ripped off and I asked for a nespresso machine in the room but never so it for the whole stay
استقبال الموظفين المناوبين في ذالك الوقت
الموظفين لم يكونو خدومين ابدا ويوجد موظفه اسلوبها غير محترم في التعامل واستقبال الشكاوى
The hotel staff should get professional training on how to deal with guests specifically that it’s a luxury hotel
Well this Sophia didn’t seem to make it look like it’s part of a luxury collection hotel
This was not my first stay at Park Tower, which is why I was especially shocked and disappointed by the way our situation was handled this time.
We arrived on time for check-in, but we were told that we would have to wait approximately three hours if we wanted all of our rooms on the same floor since we booked 4 rooms in total . We understood the situation and declined to wait, so we accepted the alternative offered by Sophia: two rooms on the same floor and the other two rooms on a different floor.
However, after we agreed to this arrangement, Sophia informed us that this was no longer possible and that each room would have to be on a different floor. This was extremely frustrating, particularly because we had already agreed to the alternative she initially offered.
What disappointed me even more was the way she dealt with the situation. Her response was not professional or accommodating, and I felt that our concerns were not taken seriously. I have stayed at Park Tower before and have always expected a certain level of service, which unfortunately was not reflected during this stay.
I was also very surprised to be told that five rooms could be given a late check-out until 5:00 PM. This makes no sense from a hotel operations perspective, especially when guests arriving on time are being asked to wait several hours for their rooms.
Overall, this experience has been extremely disappointing. There are many professional hotels in and around that we can choose from when we visit London, and unfortunately, after this experience, I will be reconsidering staying at the Park Tower again.
I hope management takes this feedback seriously and reviews how this situation was handled, as this is certainly not the level of service I expected from the hotel.
The hotel curtains were ripped off and I asked for a nespresso machine in the room but never so it for the whole stay
The location
The air condition is very hot
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