Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Inconsistent room quality
Plumbing issues

Categories

Cleanliness
7.2
The bathroom water issue and persistent sewer odor had a negative impact on cleanliness.
Service
9.2
Staff were very helpful at check-in and throughout the stay, but some experienced a lack of professionalism.
Location
9.2
Located conveniently near central station and tourist areas, a significant positive.
Room Quality
7.7
While some enjoyed spacious executive suites, others found their assigned rooms small and dated.
Amenities
8.2
Breakfast options were excellent, but a lack of 5-star food options was noted.
Value for Money
7.2
The experience did not meet expectations for the price paid, especially considering plumbing issues.
Food and Beverage
8.7
The breakfast buffet and a la carte options received high praise.
Overall Experience
8.2
Mixed feelings due to some negative experiences, but positive staff interactions and good breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:23

Property Description

Iconic Meeting Point in Milan
The Westin Palace Milan is the perfect blend of tradition and modernity, offering a luxurious experience for both locals and travelers alike.

Elegant Rooms and Wellness Facilities
Experience the harmonious fusion of classical architecture and contemporary design in our rooms, each equipped with top-notch amenities like the Heavenly Bed and Heavenly Bath. Unwind at our wellness center and state-of-the-art Westin Workout gym.

Culinary Delights and Convenient Location
Start your day with a delicious breakfast buffet and savor traditional cuisine at PanEVO restaurant. Conveniently located in the Porta Nuova district, with easy access to transportation links for exploring the city.

Book now to indulge in a sophisticated stay at The Westin Palace Milan!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 915 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.7
Overall Experience: 8.2
H
Hakan • couple • de
7
Teures Stadthotel
Pros:

Das Fitness Studio und das Frühstück waren sehr sehr gut.

Cons:

Im Zimmer konnte ich die Klima Anlage nicht ausschalten

2026-05-29 • via Nuitee
E
ENZO • couple • it
9
Pros:

POSIZIONE

Cons:

NIENTE

2026-05-25 • via Nuitee
E
Eric • extended_group • us
7
2026-05-24 • via Nuitee
A
Alidjanov • solo_traveller • uz
9
Не смог изменит
Pros:

Диван

Cons:

Кондиционер

2026-05-24 • via Nuitee
D
Daniele • solo_traveller • ch
6
Pas au niveau d’un 5 étoiles
Pros:

La situation proche de la gare centrale

Cons:

Hôtel défraîchi, trop cher

2026-05-23 • via Nuitee
Y
Yeganeh • couple • ca
6
4 out of then because i paid more than I had to and the room smelled
Pros:

The location

Cons:

The room was smaller than what I paid for. And the room smelled after one night

2026-05-20 • via Nuitee
J
Juvenal Antunes • extended_group • br
8
Muito boa
Pros:

Boa impressão geral

Cons:

Quarto um pouquinho apertado e hotel um pouco distante do centro

2026-05-16 • via Nuitee
K
Konstantinos • couple • gr
10
2026-05-11 • via Nuitee
O
Olena • solo_traveller • ua
10
2026-05-07 • via Nuitee
A
Abdulrahman • couple • sa
6
2026-05-06 • via Nuitee
A
Afrdita • couple • fr
10
2026-05-03 • via Nuitee
D
David • couple • gb
10
2026-05-03 • via Nuitee
A
Al-Yacoub • couple • qa
4
2026-04-29 • via Nuitee
D
Daniele • couple • ch
5
Décevant
Pros:

Proche de la gare. Personnel du bar aimable

Cons:

Cet établissement nécessite une rénovation complète. Notre chambre était mal isolée et sentait mauvais. Le nettoyage était approximatif. Le restaurant de l’hôtel, malgré une jolie terrasse extérieur, n’est pas à la hauteur d’un 5 étoiles. Le prix pour l’ensemble est exorbitant

2026-04-28 • via Nuitee
S
sabrina • couple • it
10
2026-04-25 • via Nuitee
G
Gregor • solo_traveller • ch
7
Good service, but old rooms, poorly maintained
Pros:

Very friendly staff, excellent service

Cons:

The hotel has a maintenance problem. When I check-in I got a room where safe was not working and had to call someone twice to open it. They finally offered me another room, which was Ok on first sight. Then I realized that walls are dirty with lots of stains. The bathroom always had slight mould smell. Furniture is old with many scratches almost all of them.

2026-04-22 • via Nuitee
N
nathalie • family_with_children • fr
9
Très bel hôtel
Pros:

Très bel établissement, joliment décoré, chaleureux. Le bar est très agréable avec des mises en bouche offertes avec le cocktail.

Cons:

Dommage que le rooftop était fermé sans possibilité d y accéder ... ne serait ce que pour voir la vue...
L hôtel est à 25 mn du centre... trop loin pour ressortir en ville le soir.

2026-04-22 • via Nuitee
S
Saeed • couple • sa
6
تم سحب مبلغ بعد مغادرتي رجعوه
Pros:

موقعه مميز

Cons:

انه تم سحب مبلغ مني زيادة بعد مغادرتي وكان مبلغ كبير وتواصلت مع الفندق ولا فيه اي استجابه وتواصلت مع موقع بوكنقن ايضا لا يوجد استجابه ارجو ارجاع المبلغ

2026-04-21 • via Nuitee
F
Frederic • couple • fr
6
2026-04-20 • via Nuitee
R
roisin • solo_traveller • fr
10
Pros:

Nice rom

2026-04-19 • via Nuitee