Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Heating
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Hammam
-
Non-smoking throughout
-
Private parking
-
Daily housekeeping
-
Designated smoking area
-
Concierge service
-
Allergy-free room
-
Kid meals
-
Lockers
-
Electric vehicle charging station
-
Pet bowls
-
Pet basket
-
Staff adhere to local safety protocols
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Smoke alarms
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Access to health care professionals
-
24-hour security
-
Security alarm
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Iconic Meeting Point in Milan
The Westin Palace Milan is the perfect blend of tradition and modernity, offering a luxurious experience for both locals and travelers alike.
Elegant Rooms and Wellness Facilities
Experience the harmonious fusion of classical architecture and contemporary design in our rooms, each equipped with top-notch amenities like the Heavenly Bed and Heavenly Bath. Unwind at our wellness center and state-of-the-art Westin Workout gym.
Culinary Delights and Convenient Location
Start your day with a delicious breakfast buffet and savor traditional cuisine at PanEVO restaurant. Conveniently located in the Porta Nuova district, with easy access to transportation links for exploring the city.
Book now to indulge in a sophisticated stay at The Westin Palace Milan!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
-
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
-
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
The location great, the staff are amazing and very friendly. The breakfast was one the best breakfast we’ve ever had
The room really old and needs renovation
Everything was amazing :) i was extremely happy and satisfied with my stay.
I stayed at The Westin Palace, Milan for one night during the third week of April 2026 and overall had a very good experience, with one notable exception.
As a Marriott Bonvoy Ambassador Elite member, I used a Nightly Upgrade Award and requested a one-bedroom suite. The upgrade was honored, although the suite consisted of two connected corner rooms (729 and 730) rather than a traditional suite. The rooms were spacious, comfortable, and well maintained. A pleasant surprise was the well-stocked mini-fridge in both rooms, which included complimentary soft drinks and bottled water.
We also requested a roll-away bed, and the hotel arranged it promptly without any issues. The responsiveness of the staff was appreciated.
The hotel's location is one of its greatest strengths. It is conveniently located near Milano Centrale railway station and within approximately one kilometer of the Duomo di Milano, making it easy to explore the city on foot or by public transportation.
A special thank you to Ms. A at the concierge desk. She was exceptionally helpful and provided excellent recommendations on how to navigate the city efficiently, avoid crowds, and make the most of our limited time in Milan.
Unfortunately, the breakfast experience was disappointing and felt out of sync with the otherwise high standards of the property. The hotel does not have an executive lounge, so complimentary breakfast benefits are provided through the restaurant. Upon arrival, we were seated in an isolated section away from the main dining and food stations, which felt awkward. Despite informing the hostess that breakfast was complimentary as part of our elite benefits, we were later charged €70.
The service was also slow. We ordered two omelets, and the wait was unusually long. The restaurant appeared understaffed or poorly coordinated, and overall service felt disorganized. Fortunately, when we completed a late checkout, the breakfast charges were removed, which corrected the billing issue.
Overall, The Westin Palace, Milan is an elegant property with an excellent location, comfortable accommodations, and outstanding concierge service. The suite upgrade, complimentary in-room refreshments, and attentive hotel staff made for a pleasant stay. However, the restaurant operation and breakfast experience fell short of expectations and could benefit from significant improvement. With better execution in the restaurant, this would easily be a five-star experience.
Hotel needs renovation. Not worth the money
Superbly located , well appointed rooms , great vibe and breakfast . Excellent support from all the staff front office and concierge. Would love to visit again !
Your guide to the flawless travel experience
Popular Countries
Get our app
