Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

Hotels
Luxury Collection
9.4 (1345 reviews)
250 Sukhumvit Road , Bangkok, Thailand , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Hotel felt a bit old

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.9
Lots of positive mentions about staff and service quality.
Location
9.74
Fantastic location with many nearby attractions.
Room Quality
9.39
Spacious rooms with luxurious bedding.
Amenities
9.22
Quality amenities, including pool area dining.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.63
Excellent breakfast buffet with a wide selection.
Overall Experience
9.6
Amazing experience with memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:04

Property Description

Luxurious Accommodation
Indulge in 300-thread-count cotton sheets, walk-in closets, and well-appointed rooms with modern amenities like flat-screen TVs and minibars. The en suite bathrooms offer a relaxing retreat with both bathtub and shower facilities, complemented by welcome fruits upon arrival.

Convenient Location
Situated right by Asok BTS and Sukhumvit MRT stations, Sheraton Grande Sukhumvit provides easy access to shopping at Terminal 21, Emporium, and Central Chidlom. Explore luxury shopping at Siam Paragon just 3 km away, making it a prime choice for travelers seeking convenience and style.

Exceptional Dining and Leisure
Relish in award-winning restaurants, 24-hour room service, and a tropical outdoor pool. Pamper yourself at The Grande Spa, stay active at the modern gym, and unwind with live Jazz music at The Living Room. With a range of dining options from international buffets to poolside brunches, Sheraton Grande Sukhumvit offers a culinary experience to remember.

To experience luxury, convenience, and exceptional service, book your stay at Sheraton Grande Sukhumvit now.

Important information:

Please note that extra bed fee for third person is not included in the total costs and needs to be paid upon arrival (except family room and family suite).

Please also note that Rossini's, Basil, BarSu and Dine in the Dark (DID) are closed on public and religious holidays.

Please note that the name of the credit card holder must be the same as the guest's name and the same credit card used to guarantee your reservation must be presented to the hotel upon check-in. The hotel reserves the right to reject guests check in without the presentation of the original credit card with designated signature. If a different credit card is presented, the hotel may void the previous charge and make a new charge on the presented card to avoid any disputes.

Please note that the business center is open Monday to Friday from 07:00 until 21:00 hrs. On Saturday, Sunday and public holidays, it is open from 08:00 to 18:00.

Alcoholic beverage is restricted to guests above 18 years old. A valid ID is required.

Please note that the hotel does not accept personal checks, only travel checks with valid ID will be accepted.

All non-local guests are kindly requested to present their passport and immigration entry cards upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

9.4
Based on 1345 reviews
Cleanliness: 9.23
Service: 9.9
Location: 9.74
Room Quality: 9.39
Amenities: 9.22
Value for Money: 8.48
Food and Beverage: 9.63
Overall Experience: 9.6
Z
Zeev couple il
9
2026-09-10 via Nuitee
E
Emmanuel family_with_children fr
8
Pros:

Really spacious rooms. We requested a late check-out for a fee and the hotel's solution was reasonable. Breakfast was good. The overall value for money for the rooms is good for Bangkok in this category.

Cons:

The Lebua's immediate area is convenient enough but lacks good dining options. The poolside restaurant is quite good but really expensive, as are the cocktails. It felt like the hotel makes up for (relatively) low hotel prices with higher mark-up for everything else

2026-09-08 via Nuitee
E
Emmanuel family_with_children fr
9
Great stay
Pros:

It was very nice to return to this hotel, everything was as we remembered from our previous stay

2026-09-08 via Nuitee
M
Mark couple il
10
מעט מאוד מלונות בעולם נמצאים ברמה הזאת
Pros:

הכל

Cons:

כלום

2026-09-07 via Nuitee
P
Paul couple gb
10
2026-09-07 via Nuitee
L
Lucy couple sg
10
Really a restful and relaxed stay here.
Pros:

Everything and all services were fantastic. Great service, fantastic location, hospitality top notch and abilities of a luxury hotel. Already looking forward to my next stay again.

Cons:

Nothing😁

2026-09-06 via Nuitee
ادهام solo_traveller ae
3
2026-09-06 via Nuitee
I
Ivan couple sg
10
2026-09-03 via Nuitee
S
Shaikha solo_traveller ae
5
Bad
Pros:

I found a cockroach in the hotel room + the deposit amount till now they didn’t release it in the bank

Cons:

I found a cockroach in the hotel room + the deposit amount till now they didn’t release it in the bank

2026-09-02 via Nuitee
D
Donna family_with_children ae
10
Luxurious and restorative.
Pros:

Where do I start? We loved everything. This hotel felt like old-fashioned luxury. The staff couldn't do enough for us. Nothing was too much trouble. The welcome was warm, and we were conveniently accommodated in a beautiful, spacious, soundproofed room despite arriving VERY early in the day. We especially loved the lotus flower-folding activity, hosted by concierge James. He was so knowledgeable, and sitting in the beautiful pool area chatting with him and folding the lotus bulbs was really peaceful. Something very different that we had not tried before. The pool bar food and drink options were wide-ranging and delicious. The hotel is mere steps away from public transport. The bathroom deserves a special mention. Those beautiful blue tiles! My absolute favourite colour. I cannot recommend this hotel highly enough.

Cons:

I have nothing negative to say about this hotel. I absolutely loved it and would love to return.

2026-09-02 via Nuitee
A
Andrew family_with_children gb
10
2026-08-28 via Nuitee
M
MIHO solo_traveller jp
9
気持ちよく過ごせるホテル
Pros:

駅直結で雨の日でも濡れずにチェックインできる事、フロントの女性スタッフ以外は皆愛想が良かった。都会のど真ん中であのプールには癒される。笑顔でタオルや席を用意してくれたスタッフに感謝。プールサイドでのうたた寝が最高に気持ち良かった。今回はリバーサイドのホテルで2泊し、シェラトンでは1泊しかできなかったが、次回はシェラトンで連泊したいと思う。日本人スタッフが居るのも心強い。海外でハプニングが起こった時、言語が通じるだけで安心できる。

Cons:

空調の上げ下げができない?固定されていたのか寒かった。それ以外は満点。朝食も美味しかった。

2026-08-28 via Nuitee
A
Anton family_with_children de
9
Es war ein toller Aufenthalt. Ich kann das Hotel nur weiter empfehlen!
2026-08-27 via Nuitee
D
david extended_group il
10
שלמות של מלון
Pros:

מלון פשוט מדהים, רמת השירות הכי גבוהה שזכורה לי. דאגה לפרטים הכי קטנים. ארוחת בוקר מגוונת ועשירה, חדרים גדולים ונקיים, מקלחת ואמבטיה גדולים ומרווחים.

2026-08-27 via Nuitee
G
Guido extended_group it
10
Pros:

Tutto

Cons:

Nulla

2026-08-27 via Nuitee
M
MOHAMMED solo_traveller sa
10
خيالي
Pros:

كل شيء جميل و رائع

Cons:

كل شيء فوق التوقعات

2026-08-26 via Nuitee
G
Gal family_with_children il
9
Pros:

Great service, especially the team in the reception. Kind and helpful.
Great breakfast, pool, restaurant and amenities.

2026-08-26 via Nuitee
S
SELLEM family_with_children fr
10
2026-08-25 via Nuitee
S
Sameer couple in
10
2026-08-25 via Nuitee
L
Luiz Fernando solo_traveller se
10
Sheraton Bangkok
Pros:

The staff is very kind and helpful. The hotel facilities are very beautiful, comfortable, and its atmosphere is pleasant. Both breakfast rooms have a very good sort of different food and local tastes. The location is right close to the BTS and the Terminal 21 Mall. I liked the complimentary sweets, drinks and finger food offered every day.

Cons:

Nothing

2026-08-25 via Nuitee