Prince de Galles, a Luxury Collection hotel, Paris

Hotels
•
Luxury Collection
9.2 (174 reviews)
33, avenue George V , Paris , fr
+33 1 53 23 77 77

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable beds
Outstanding amenities
Delicious food
Cons:
Cleanliness issues
Temperature management
Value for money concerns

Categories

Cleanliness
8.2
Cleaning service left used cups; not as well maintained as expected.
Service
10
Front desk welcoming and attentive staff; exceptional concierge service.
Location
10
Perfect location, close to everything; no car needed.
Room Quality
8.67
Comfortable beds but with some dated features; issues with temperature.
Amenities
9.21
Top-notch amenities including a spa and gym; mixed experiences with in-room offerings.
Value for Money
8.66
Difficult to justify the price based on room upkeep.
Food and Beverage
9.19
Outstanding room service; exceptional breakfast.
Overall Experience
9.65
Overall a luxurious experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:27

Property Description

Luxury and Elegance
Experience the timeless charm of The Prince de Galles, a Luxury Collection Hotel in Paris. Immerse yourself in 5-star service and Art Deco sophistication, just steps away from the Champs-Elysées.

Unparalleled Location
Nestled on Avenue George V, our hotel offers proximity to luxury boutiques, the serene Seine River, and iconic Parisian landmarks like the Arc de Triomphe. Indulge in breathtaking views of the Paris skyline from many of our exquisitely designed rooms and suites.

Culinary Delights
Delight your palate at the 19.20 Norbert Tarayre’s Restaurant, where you can savor authentic Parisian and French culinary creations. From the serene Wellness Suite to our unwavering dedication to service, every detail at our luxury hotel reflects a century of excellence. Book now for a truly unforgettable stay.

Important information:

Please note that the credit card used to make the reservation and the corresponding photo identification will be required upon check-in. Otherwise, the property will require a bank transfer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 42.50 per day.

Location

Guest Reviews

9.2
Based on 174 reviews
Cleanliness: 8.2
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 8.66
Food and Beverage: 9.19
Overall Experience: 9.65
M
MOHAMME • couple • gb
10
2026-07-18 • via Nuitee
O
obaid • couple • ae
3
2026-07-12 • via Nuitee
B
Boris • couple • fr
10
2026-07-11 • via Nuitee
R
Ricardo • couple • br
9
2026-07-04 • via Nuitee
C
Céline • couple • be
4
2026-05-29 • via Nuitee
B
Bernard • extended_group • cd
9
Parfait
Pros:

Confort et propreté

Cons:

On aurait souhaité un petit déjeuner en buffet

2026-05-20 • via Nuitee
N
Nacer • solo_traveller • fr
10
2026-05-08 • via Nuitee
B
Bernard • couple • cd
9
2026-05-08 • via Nuitee
J
jlpf2020 • Couples • Williamsburg, Virginia
6
Luxurious but Guest Relations Manager Pretends to Care but Actions Say She Does Not Care
Pros:

Booked for an important occasion. Stayed at two other 5 star hotels for 5 nights each, the Intercontinental Dublin and the Four Seasons Cap-Ferrari. I am a Marriott Bonvoy member who joined the program 4in 1984 when it was the Marriott Marquis program. I have over 610 lifetime nights with Marriott and current Platinum status. I wrote ahead and outlined the special occasion and requested an upgrade. When I arrived the person at reception advised me that I would be provided with a choice. Then another person met me in the courtyard and informed me there was no upgrade available. I asked to double check, but the person said no.

I was disappointed but lived with the explanation.

Two days later I received a call from the guest relations manager supposedly to see how things were going. I tried to complement the small room in order not to hurt feelings. In conversation the guest relations manager stated that she debated on whether to put me in a larger room but was concerned as to whether I could make it to the elevator. Given we had a small room with 6 suitcases stacked in the corner of the room and we walk 4 miles a day, her comment seemed insulting. The other point was the room we were assigned was not close to the elevator so her statement made no sense. We walked 90 miles in April 2026. I do not appreciate her high handed decision to put us in a smaller room without consulting the guest.

On the day we checked out I received an email from her stating she was sorry she missed the day before when we checked out. So the guest relations manager could not even get the check out day right.

Normally an upgrade would not matter but this was our last big international trip celebrating our 45 anniversary. We spent 6 nights in this hotel. It was the only hotel where I requested an upgrade. It was the only hotel that did not upgrade me. I do not forgive the lack of guest care.

The hotel is luxurious. The rest of the staff is dedicated to service. The breakfast is delicious.

The guest relations manager needs guest relations coaching.

2026-05-03 • via Tripadvisor
C
ChiCoconutGrove_FL • Family
10
Family Visit
Pros:

The hotel’s service quality stood alone during our visit. Kalilou and Lars at the front desk worked to accommodate our room needs and the comfort of our stay along with the rest of the team. Housekeeping was quick to respond to our needs and the property’s dining options were of good quality. The property is slightly dated seen in some of the furniture and finishes but overall we greatly enjoyed our visit.

2026-04-10 • via Tripadvisor
R
RONY MAAZ • family_with_children • fr
10
2026-04-05 • via Nuitee
P
paulbV6804MW • Couples
10
The doorman Frederic stole the show! Chapeau!
Pros:

The doorman Frederic was amazingly helpful in local info and getting us taxis. Give him a raise! A charming Frenchman. The hotel has much more warmth and atmosphere than the adjacent Four Seasons.

2026-03-30 • via Tripadvisor
H
Hamish • couple • gb
9
excellent
Pros:

I liked the breakfast service which was better than the usual buffet style which one usually has.
The staff were very helpful - anticipating our needs - eg booking a dinner externally for us, providing the car to the airport and keeping the room tidy.

Cons:

nothing specific but in this price bracket one would expect a remarkable experience comparable great hotels - eg the Savoy London or Gleneagles in Scotland. We were satisfied in this regard.

2026-03-19 • via Nuitee
K
Khelil • couple • fr
10
2026-03-10 • via Nuitee
A
Alessandra • couple • br
10
2026-02-15 • via Nuitee
O
odderie • Family
10
Outstanding Stay and Excellent Service
Pros:

I traveled with my mom, and we had an incredible time at this beautiful hotel. Benoit was particularly kind and helpful in welcoming us warmly and with outstanding hospitality. We loved the petite suite we stayed in, and all of the little touches - like the lovely French soap to the welcome fruits and chocolates - really made our trip and this hotel so memorable. It was raining when we visited Paris but that didn't stop us from having an amazing time. The location is excellent and makes reaching a Metro stop or just walking around by foot super easy. And then the 11pm room service when we got back was delicious, as well as the breakfast the next day! Merci beaucoup for a wonderful and memorable stay. We can't wait to be back!

2026-02-14 • via Tripadvisor
A
Ahmad • family_with_children • lb
10
Pros:

Everything

Cons:

Nothing

2026-01-14 • via Nuitee
C
Carole • solo_traveller • fr
5
Pros:

Le restaurant japonais, l'accueil, la nourriture.

Cons:

Lorsque je suis arrivée, le réceptionniste a voulu me refaire payer la suite alors que je l'avais réglé 5 jours auparavant.
On ne nous a pas monté nos bagages à notre arrivée.
J'ai voulu réserver le restaurant japonais pour le lendemain soir et le lendemain matin sans m'en avertir, on me l'avais annulée, j'ai dû y retourner pour réserver pour le soir même.
Le 1er soir, personne est venue pour préparer le lit de notre fille ( on a dû le réclamer à l'accueil).
Le 1er petit-déjeuner, c'était long, on a dû attendre assez longtemps après notre commande alors que d'autres personnes arrivées après nous, étaient servis avant nous.

2026-01-03 • via Nuitee
B
Boris • couple • fr
10
2025-12-25 • via Nuitee
B
Boris • couple • fr
10
Pros:

I visited Paris many times and usually stay in best hotels in the city. It was my first visit In your property. From my point of view it’s best hotels I ever visited. Location, food, rooms and specially service just amazing. I wanna thank all stuff and from now I found my home in Paris, it’s your hotel. Would strongly recommend to all travelers.

2025-12-25 • via Nuitee