Prince de Galles, a Luxury Collection hotel, Paris

Hotels
Luxury Collection
9.2 (171 reviews)
33, avenue George V , Paris , fr

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable beds
Outstanding amenities
Delicious food
Cons:
Cleanliness issues
Temperature management
Value for money concerns

Categories

Cleanliness
8.2
Cleaning service left used cups; not as well maintained as expected.
Service
10
Front desk welcoming and attentive staff; exceptional concierge service.
Location
10
Perfect location, close to everything; no car needed.
Room Quality
8.67
Comfortable beds but with some dated features; issues with temperature.
Amenities
9.21
Top-notch amenities including a spa and gym; mixed experiences with in-room offerings.
Value for Money
8.66
Difficult to justify the price based on room upkeep.
Food and Beverage
9.19
Outstanding room service; exceptional breakfast.
Overall Experience
9.65
Overall a luxurious experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:27

Property Description

Luxury and Elegance
Experience the timeless charm of The Prince de Galles, a Luxury Collection Hotel in Paris. Immerse yourself in 5-star service and Art Deco sophistication, just steps away from the Champs-Elysées.

Unparalleled Location
Nestled on Avenue George V, our hotel offers proximity to luxury boutiques, the serene Seine River, and iconic Parisian landmarks like the Arc de Triomphe. Indulge in breathtaking views of the Paris skyline from many of our exquisitely designed rooms and suites.

Culinary Delights
Delight your palate at the 19.20 Norbert Tarayre’s Restaurant, where you can savor authentic Parisian and French culinary creations. From the serene Wellness Suite to our unwavering dedication to service, every detail at our luxury hotel reflects a century of excellence. Book now for a truly unforgettable stay.

Important information:

Please note that the credit card used to make the reservation and the corresponding photo identification will be required upon check-in. Otherwise, the property will require a bank transfer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 42.50 per day.

Location

Guest Reviews

9.2
Based on 171 reviews
Cleanliness: 8.2
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 8.66
Food and Beverage: 9.19
Overall Experience: 9.65
C
Céline couple be
4
2026-05-29 via Nuitee
B
Bernard extended_group cd
9
Parfait
Pros:

Confort et propreté

Cons:

On aurait souhaité un petit déjeuner en buffet

2026-05-20 via Nuitee
N
Nacer solo_traveller fr
10
2026-05-08 via Nuitee
B
Bernard couple cd
9
2026-05-08 via Nuitee
J
jlpf2020 Couples Williamsburg, Virginia
6
Luxurious but Guest Relations Manager Pretends to Care but Actions Say She Does Not Care
Pros:

Booked for an important occasion. Stayed at two other 5 star hotels for 5 nights each, the Intercontinental Dublin and the Four Seasons Cap-Ferrari. I am a Marriott Bonvoy member who joined the program 4in 1984 when it was the Marriott Marquis program. I have over 610 lifetime nights with Marriott and current Platinum status. I wrote ahead and outlined the special occasion and requested an upgrade. When I arrived the person at reception advised me that I would be provided with a choice. Then another person met me in the courtyard and informed me there was no upgrade available. I asked to double check, but the person said no.

I was disappointed but lived with the explanation.

Two days later I received a call from the guest relations manager supposedly to see how things were going. I tried to complement the small room in order not to hurt feelings. In conversation the guest relations manager stated that she debated on whether to put me in a larger room but was concerned as to whether I could make it to the elevator. Given we had a small room with 6 suitcases stacked in the corner of the room and we walk 4 miles a day, her comment seemed insulting. The other point was the room we were assigned was not close to the elevator so her statement made no sense. We walked 90 miles in April 2026. I do not appreciate her high handed decision to put us in a smaller room without consulting the guest.

On the day we checked out I received an email from her stating she was sorry she missed the day before when we checked out. So the guest relations manager could not even get the check out day right.

Normally an upgrade would not matter but this was our last big international trip celebrating our 45 anniversary. We spent 6 nights in this hotel. It was the only hotel where I requested an upgrade. It was the only hotel that did not upgrade me. I do not forgive the lack of guest care.

The hotel is luxurious. The rest of the staff is dedicated to service. The breakfast is delicious.

The guest relations manager needs guest relations coaching.

2026-05-03 via Tripadvisor
C
ChiCoconutGrove_FL Family
10
Family Visit
Pros:

The hotel’s service quality stood alone during our visit. Kalilou and Lars at the front desk worked to accommodate our room needs and the comfort of our stay along with the rest of the team. Housekeeping was quick to respond to our needs and the property’s dining options were of good quality. The property is slightly dated seen in some of the furniture and finishes but overall we greatly enjoyed our visit.

2026-04-10 via Tripadvisor
R
RONY MAAZ family_with_children fr
10
2026-04-05 via Nuitee
P
paulbV6804MW Couples
10
The doorman Frederic stole the show! Chapeau!
Pros:

The doorman Frederic was amazingly helpful in local info and getting us taxis. Give him a raise! A charming Frenchman. The hotel has much more warmth and atmosphere than the adjacent Four Seasons.

2026-03-30 via Tripadvisor
H
Hamish couple gb
9
excellent
Pros:

I liked the breakfast service which was better than the usual buffet style which one usually has.
The staff were very helpful - anticipating our needs - eg booking a dinner externally for us, providing the car to the airport and keeping the room tidy.

Cons:

nothing specific but in this price bracket one would expect a remarkable experience comparable great hotels - eg the Savoy London or Gleneagles in Scotland. We were satisfied in this regard.

2026-03-19 via Nuitee
K
Khelil couple fr
10
2026-03-10 via Nuitee
A
Alessandra couple br
10
2026-02-15 via Nuitee
O
odderie Family
10
Outstanding Stay and Excellent Service
Pros:

I traveled with my mom, and we had an incredible time at this beautiful hotel. Benoit was particularly kind and helpful in welcoming us warmly and with outstanding hospitality. We loved the petite suite we stayed in, and all of the little touches - like the lovely French soap to the welcome fruits and chocolates - really made our trip and this hotel so memorable. It was raining when we visited Paris but that didn't stop us from having an amazing time. The location is excellent and makes reaching a Metro stop or just walking around by foot super easy. And then the 11pm room service when we got back was delicious, as well as the breakfast the next day! Merci beaucoup for a wonderful and memorable stay. We can't wait to be back!

2026-02-14 via Tripadvisor
A
Ahmad family_with_children lb
10
Pros:

Everything

Cons:

Nothing

2026-01-14 via Nuitee
C
Carole solo_traveller fr
5
Pros:

Le restaurant japonais, l'accueil, la nourriture.

Cons:

Lorsque je suis arrivée, le réceptionniste a voulu me refaire payer la suite alors que je l'avais réglé 5 jours auparavant.
On ne nous a pas monté nos bagages à notre arrivée.
J'ai voulu réserver le restaurant japonais pour le lendemain soir et le lendemain matin sans m'en avertir, on me l'avais annulée, j'ai dû y retourner pour réserver pour le soir même.
Le 1er soir, personne est venue pour préparer le lit de notre fille ( on a dû le réclamer à l'accueil).
Le 1er petit-déjeuner, c'était long, on a dû attendre assez longtemps après notre commande alors que d'autres personnes arrivées après nous, étaient servis avant nous.

2026-01-03 via Nuitee
B
Boris couple fr
10
2025-12-25 via Nuitee
B
Boris couple fr
10
Pros:

I visited Paris many times and usually stay in best hotels in the city. It was my first visit In your property. From my point of view it’s best hotels I ever visited. Location, food, rooms and specially service just amazing. I wanna thank all stuff and from now I found my home in Paris, it’s your hotel. Would strongly recommend to all travelers.

2025-12-25 via Nuitee
7
777rkv Family Nantes, Loire-Atlantique, Pays de la Loire
10
Exceptional Luxury and Impeccable Service in Paris
Pros:

Hôtel Prince de Galles truly delivers an outstanding luxury experience in the heart of Paris.

Service:
The service was incredible from start to finish. The staff were attentive, professional, and consistently went above and beyond to ensure a flawless stay. Every interaction reflected a high level of care and hospitality.

Rooms and Comfort:
The quality of the hotel is exceptional, with beautifully designed rooms that feel both luxurious and comfortable. Attention to detail is evident throughout the property.

Room Service and Dining:
Room service food was excellent, arriving promptly and well presented, with flavors that matched the overall high standards of the hotel.

Location:
The location is wonderful, making it easy to explore Paris while enjoying a quiet and elegant setting. It is perfectly positioned for both sightseeing and relaxation.

Final Thoughts:
Hôtel Prince de Galles combines remarkable service, outstanding quality, and an unbeatable location to create a truly memorable stay.

2025-12-22 via Tripadvisor
A
Alper extended_group tr
9
2025-12-21 via Nuitee
M
matthewlee730 Couples
10
Perfectly situated boutique feeling hotel
Pros:

An enchanting hotel nestled in the historic Champs Elysee area, where every interaction with the staff—from the front desk to housekeeping and bell staff—sparkles with warmth and welcoming smiles. Despite the cozy size of the rooms, they offer delightful amenities and a practical design. Shoppers will find this location ideal, with an array of charming restaurants nearby. While it might be a little distant from the elegance of Place Vendome, convenient train stations ease the journey. The dining experience is delightful, though there's potential for even more brilliance. This hotel is a hidden treasure for Marriott, with a boutique charm that captivates. Although the Marriott Bonvoy benefits are minimal, the overall experience is elevating.

I wholeheartedly recommend this hotel for those wishing to immerse themselves in the vibrant Champs Elysee area within a beautifully curated and thoughtfully designed boutique setting.

2025-12-20 via Tripadvisor
A
Ahmad family_with_children lb
10
Pros:

Everything

Cons:

Water pressure is a bit low

2025-12-12 via Nuitee