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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Fruits
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Pet bowls
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Prime Location near Beale Street
Experience the vibrant energy of Memphis at Sheraton Memphis Downtown Hotel, conveniently located within walking distance of the iconic Beale Street and just steps away from a Main Street Trolley stop for easy exploration of the city's top attractions.
Comfortable Rooms with River Views
Relax in style in our well-appointed rooms featuring modern amenities such as a 32-inch flat-screen TV, spacious work area, and picturesque views of the Mississippi River from select rooms. Enjoy the convenience of having a small refrigerator and coffee maker in your room for a comfortable stay.
Convenient On-Site Dining and Meeting Facilities
Indulge in delicious Southern American cuisine and handcrafted cocktails at Crossroads Tavern & Grille, or grab a quick snack from the on-site shop. With over 14,675 square feet of flexible meeting space, a 24-hour fitness center, and a business center, our hotel is perfect for both leisure and business travelers.
Book your stay at Sheraton Memphis Downtown Hotel for a memorable experience in the heart of the city.
Please note that pets must be from 34 kilograms (75 lbs).Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Good location
The restaurant and bar weren't opened the evening of our stay. We checked in at 4:00 and couldn't get anything to eat or drink. Very disappointing. We had to leave the property and pay for parking to eat elsewhere
It was very big and very close to our destination
The gentleman that was outside directing the traffic was very rude and did not like anyone to ask any questions.
Room size and sound control
No hot tub or pool
It wasn’t too far from my house.
The gift shop lack a lot of stuff and you couldn’t buy much. They didn’t have any chargers.
Su cama y el baño
Me asignaron una habitación con el aire acondicionado descompuesto, paso mas de 1 hora para que me asignaran una nueva habitación siendo las 3:00am.
Hotel looks nice
To many fees not included with stay you have to pay to park, no free breakfast and the tvs don’t work
Nothing! It was terrible
Everything! We did not feel safe there the room was appalling. We had to move from our first room as it stank of smoke we then went to another room and it was filthy. Peeling bathtub, holes in wall, dirty floors c ceiling. The windows were that dirty you could barely see out of them! We contemplated leaving but with 3 tired children, in a city we didn’t know we just stayed the night and left as soon as we woke up.
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I loved the location and the building itself was beautiful.
It would’ve been wonderful to have had a pool. I understand it’s gonna be impossible to put one at that property at this point and also we were looking for a microwave in the room.
My family and I stayed one night here, as part of our holiday. Unfortunately our Amtrak train was cancelled twice, we were heading to New Orleans for a few days prior to a cruise. As we come from Scotland we couldn’t contact our travel agency due to time difference. I went to the reception for help. The member of staff Pontea, was Amazing!!!! She calmed me down and went above and beyond to ensure we could continue our travels. She helped us to arrange car hire and continued to check in with us all the way to New Orleans! I’m so grateful for the support she gave us
I loved how the convention center was accessible through the hotel itself! I enjoyed the room we stayed in too, it was old and a little run down visibly, but the view out the window overlooking the Mississippi River was really cool! I super appreciated being put in a corner unit to avoid noise I mentioned I did not want to hear. There are certain elevators that have glass windows and you can see the city as you go up which was fun!
The hotel cannot help this by all means, but the walls are super thin with it being an older place or the fact there's no insulation in the connecting door between rooms, but I was unfortunately woken up out of my sleep by the neighboring people beside us at 2am! Being a corner room, the only neighbors we did have, of course had to be super loud / young ones who returned to their room at 2am slamming doors, toilet seats, loud laughing & obviously intoxicated. It literally sounded like we were in the same room as them with how loud they were.
The location although was perfect for the purpose of my stay needing access to the convention center, I must mention to others who are also maybe traveling to an unfamiliar place, that there are a group of homeless people who hangout along the street the back of the hotel is located on, so that's something to be aware of if you are traveling alone. Another thing I should note, this area of town in particular was surprisingly a ghost town with no other humans (besides the homeless) to be seen taking a leisurely stroll outside, which made my husband and I feel like there was a reason for that..so we went back to the hotel premises immediately! There is a lot of police presence driving around & not many restaurants walkable in the surrounding corridor, nor anything else fun to do nearby.
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