Forest of Arden Hotel and Country Club

Hotels
•
Classic British Hotels
8 (3694 reviews)
Maxstoke Lane , Bickenhill , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, professional staff (multiple mentions)
Excellent grounds and facilities (pool, gym, attractive location)
Strong breakfast offering
Good location with ample parking
Clean/spacious rooms reported by some guests
Cons:
Dated rooms and bathrooms; lack of AC and minibar in many rooms
Value for money concerns — perceived as expensive for the level
Noise issues (banging doors, noisy children, non-residents at pool)
Isolated poor service incidents (rude check-in, voucher handling)
Inconsistent food quality and some unfriendly buffet staff

Categories

Cleanliness
7
Mixed signals: several guests praise cleanliness and recent painting, but at least one guest reported a very dusty/dirty room and left after one night — lowers overall cleanliness score.
Service
9.1
Generally strong: multiple comments note friendly, professional and attentive staff (including named praise for Wasel). However, there are isolated but serious negative incidents (rude check-in staff, denied voucher help) which slightly temper the score.
Location
9.5
Consistently positive: praised as a peaceful location away from the busy city with plenty of parking and attractive grounds; frequently cited as a key asset.
Room Quality
7
Mixed to negative: rooms described as dated, with old baths/showers, lack of AC or minibar in many rooms, and some family rooms with awkward bed layouts — comfortable/spacious in some reports but overall quality is below expectations for a 4*.
Amenities
8
Good facilities overall (grounds, pool, gym, onsite activities) but some issues: spa voucher/service problems, no AC in rooms, and reports of noisy non-residents at the pool; amenities otherwise valuable for leisure stays.
Value for Money
6.5
Several guests feel the hotel is overpriced for the level of room quality and facilities (questioning the 4* rating); good for golfers/chill-out stays but not perceived as delivering full 4* value by some.
Food and Beverage
8.9
Generally strong breakfast (described as exceptional by multiple guests) though some report only moderate breakfast or inconsistent food quality and an unfriendly buffet staff member.
Overall Experience
8
Overall impressions are positive for most guests thanks to location, grounds and many helpful staff, but experience is tempered by isolated poor service incidents, dated rooms and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:59

Property Description

Luxurious Golf Venue and Leisure Retreat

Cedarwood Spa and Extensive Leisure Facilities
Indulge in relaxation at the Cedarwood Spa and make use of the tennis court, fitness centre, and pool complex for the ultimate leisure experience.

Fine Dining and Meeting Spaces
Experience exquisite dining at the Fairway Bar & Grill and Zest Restaurant. With 18 meeting rooms available, this hotel is perfect for both business and leisure travelers.

Convenient Location and 24-Hour Room Service
Located just 6 km from Birmingham Airport and the NEC complex, explore nearby attractions like the Bullring and Touchwood in Solihull. Enjoy the convenience of 24-hour room service during your stay.

Book now to experience the perfect blend of luxury and convenience at Forest of Arden Hotel Country Club!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8
Based on 3694 reviews
Cleanliness: 7
Service: 9.1
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8.9
Overall Experience: 8
H
Heinz • solo_traveller • de
9
Pros:

Personal

Cons:

Fenster nicht zu öffnen

2026-08-15 • via Nuitee
M
Michael • solo_traveller • il
6
2026-08-15 • via Nuitee
D
Darryl • family_with_children • gb
8
Excellent value for money would definitely book again
Pros:

Settings beautiful countryside

Cons:

No air conditioning

2026-08-15 • via Nuitee
D
Dale • solo_traveller • gb
7
Pros:

Location,atmosphere, security.

Cons:

Noise from motorway.

2026-08-15 • via Nuitee
L
Lucy • couple • gb
8
2026-08-14 • via Nuitee
S
Shofiqul • solo_traveller • gb
4
2026-08-14 • via Nuitee
B
Brian • couple • gb
4
20 years ago it was a great venue not now
Pros:

Breakfast was just ok
We had it late and eggs were cold fried bread was overcooked bacon not great

2026-08-13 • via Nuitee
H
Harland • family_with_children • gb
9
Very nice stay
Pros:

Breakfast was excellent
Room was lovely and spacious…very comfortable bed and very clean and the staff were as helpful as they could be.

Cons:

We had to pay an extra £18.50 for breakfast
Booking.com did not make our booking experience easy. I would have preferred to book directly with the hotel but it was impossible to do that.

2026-08-13 • via Nuitee
T
Tracie • family_with_children • gb
9
Lovely family break, brilliant staff, excellent food & great golf!
Pros:

Hotel and views were lovely, staff were all exceptional.

Cons:

Beds were on the smaller size.

2026-08-13 • via Nuitee
A
amandeep • couple • gb
9
Staff were the best and room was lovely plus food and terrace outside
Pros:

Staff were the best and room was lovely plus food and terrace outside

Cons:

Nothing

2026-08-12 • via Nuitee
A
Ashleigh • family_with_children • gb
9
Lovely
Pros:

Breakfast was lovely.

2026-08-12 • via Nuitee
S
Sajin • family_with_children • in
9
2026-08-11 • via Nuitee
G
Gurdeep • solo_traveller • gb
8
2026-08-10 • via Nuitee
A
Alina • family_with_children • gb
9
2026-08-10 • via Nuitee
D
dean • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-08-10 • via Nuitee
M
Marcia • solo_traveller • gb
9
2026-08-10 • via Nuitee
C
Claire • solo_traveller • gb
7
Such a beautiful place.
Pros:

Looked gorgeous. Well-stocked room and very clean.

Cons:

The room was really hot.

2026-08-09 • via Nuitee
G
Gabi • solo_traveller • gb
10
2026-08-08 • via Nuitee
M
Mark • extended_group • gb
10
Very good
Pros:

All good

Cons:

Nothing

2026-08-08 • via Nuitee
M
Martyn • solo_traveller • gb
8
Pros:

Good size room,reasonable bed and breakfast price.

Cons:

Long walk from reception to family room.
Lots of banging doors evening/night.
Noisy children/ families.

2026-08-07 • via Nuitee