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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Billiards
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Squash
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Vending machine - snacks
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Lower bathroom sink
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Public Bath
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Shuttle service (free)
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Airport shuttle (free)
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Beauty Services
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Fitness/spa locker rooms
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Fitness classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Amenities
An outdoor pool, hot tub, and spa with a gym and sauna await you at this elegant hotel. Each spacious room features a terrace with breathtaking views over Guatemala City or the surrounding volcanoes.
Business and Events
With 25 meeting rooms accommodating up to 1,500 people, this hotel is perfect for your business needs. The 24-hour reception can assist with airport transfers and city tours, ensuring a seamless stay.
Dining and Entertainment
Indulge in local and international cuisine at La Pergola Pool Bar or unwind at the sports bar and lobby bar with live music. The hotel's prime location in the bustling business district offers easy access to shops and restaurants.
Book now to experience luxury and convenience at Barceló Guatemala City!
Please note that the hotel offers free transfer from/to the Airport on a pre schedule from 4am to 11pm, please notify at the front desk to reserve your space.
Please note that Premium Level access is only available for adults older than 18 years old.
Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.
Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Staff were rude at check-in, and breakfast staff targeted us by questioning how we got in felt targeted.
Todo bien ordenado y limpio
Había un ascensor fuera de servicio
The excellent service and how clean the rooms are.
Las instalaciones y los servicios que ofrecen !
Todo estuvo perfecto!
Me gustó la atención, el personal muy pendiente y la piscina climatizada. Desayuno riquísimo
La ubicación que no es una zona tan amigable con el peatón, y el minibar no valió la pena pagar el consumo, no estaba bien surtido
Todo bien
No tuvimos inconvenientes
Tutto
Nulla
Overall, the Barcelo was very accommodating and pleasant. It is very close to the airport, though, traffic extended the time to reach hotel. I felt very safe at the hotel with many attendants closely monitoring the property.
La calidez de las personas.
Que no había agua en la habitación por un buen rato.
This hotel came highly recommended but did not fulfill expectations. We arrived shortly before 3:00 to check in and had to wait until 4:30 at which point we were given 1 of the 2 rooms we had booked, the other took even longer to get. There was no water working in the room, so no shower, no toilet etc. when the water was turned on it was scaldingly hot, and no cold water was available. Showering was impossible. It certainly did not meet the expectations we had for a recommended hotel. The furniture was stained and the lock to the balcony was faulty.
This is always my home away from home whenever I visit Guatemala. The rooms are well appointed and well maintained, food service is exceptional and the staff never fail to exude a courteous demeanor while promptly attending to requests. I highly recommend the Barcelo to anyone visiting Guatemala City.
Complimentary shuttle which was professionally managed. Extremely friendly and helpful staff. Excellent room service. Beautiful pool managed closely by staff. Clean. Comfortable. Managed closely for safely.
N\A
Because I was placed on a floor with about 20 under supervised teenagers, who laughed and screamed at each other in the hallways, I was switched to another room at 11:15 at night. It took nearly an hour to be changed and the response of the employees at reception was indifference. On this same trip, I stayed at the Tikal Futura without incident and with employees who took responsibility if any issue occurred. I was deeply disappointed and was offered, at best, a tepid apology. There is a deep management and training issue at the hotel. Hospitality is really not the hotel's strong point.
Oppgraderingen
Everything!!
Great experience!
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