Barceló Guatemala City

Hotels
Barceló Hotels & Resorts
8.7 (3921 reviews)
7 avenida 15-45 zona 9 , Guatemala , gt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Phenomenal breakfast
Cons:
Uncleanliness
Poor service experience
Value for money concerns

Categories

Cleanliness
7.2
Issues reported with poor room conditions including clogged sinks and showers.
Service
8.67
Mixed reviews; staff was friendly, but poor handling of complaints noted in bad experience.
Location
10
Conveniently located near the airport and city center, which is beneficial for guests.
Room Quality
8.71
Rooms described as decent but issues with AC and maintenance in the initial stay.
Amenities
9.16
Positive remarks about the pool area, but issues with supervision.
Value for Money
6.19
Guests felt the pricing did not match the quality of service received.
Food and Beverage
10
Breakfast was particularly praised and staff attentive to dietary preferences.
Overall Experience
9.65
Mixed experience with notable positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Amenities

An outdoor pool, hot tub, and spa with a gym and sauna await you at this elegant hotel. Each spacious room features a terrace with breathtaking views over Guatemala City or the surrounding volcanoes.

Business and Events

With 25 meeting rooms accommodating up to 1,500 people, this hotel is perfect for your business needs. The 24-hour reception can assist with airport transfers and city tours, ensuring a seamless stay.

Dining and Entertainment

Indulge in local and international cuisine at La Pergola Pool Bar or unwind at the sports bar and lobby bar with live music. The hotel's prime location in the bustling business district offers easy access to shops and restaurants.

Book now to experience luxury and convenience at Barceló Guatemala City!

Important information:

Please note that the hotel offers free transfer from/to the Airport on a pre schedule from 4am to 11pm, please notify at the front desk to reserve your space.

Please note that Premium Level access is only available for adults older than 18 years old.

Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3921 reviews
Cleanliness: 7.2
Service: 8.67
Location: 10
Room Quality: 8.71
Amenities: 9.16
Value for Money: 6.19
Food and Beverage: 10
Overall Experience: 9.65
J
Julia Terra couple br
10
2026-07-04 via Nuitee
J
Julia Terra couple br
10
Sensacional
Pros:

O atendimento impecável, a comida uma delícia, as camas confortáveis.
Amamos tudo.

2026-07-04 via Nuitee
L
Luz extended_group us
10
2026-07-04 via Nuitee
B
Briza couple mx
10
2026-07-03 via Nuitee
איילת solo_traveller il
9
2026-07-01 via Nuitee
A
Ana couple us
5
Not worth your money
Pros:

The facilities and location are good

Cons:

I found a massive spider in the restroom and someone else’s hair on the bed.

2026-06-30 via Nuitee
P
Patricia solo_traveller ch
10
Pros:

La propreté , tres bon petit-déjeûner

2026-06-29 via Nuitee
H
HUNG JUI couple tw
10
Pros:

一切都很完美,包括價格,早餐也很好吃

Cons:

市區最划算的選擇

2026-06-29 via Nuitee
P
Priscila solo_traveller pa
10
Buena estadia
Pros:

Personal y habitaciones

Cons:

N/A

2026-06-29 via Nuitee
T
Tracey couple ca
9
Clean comfortable and close to airport for an early morning departure. Disco nearby prevented an early night sleep.
2026-06-29 via Nuitee
G
Gabrielle family_with_children us
10
Pros:

We always stay here on our way into Lake Atitlán. The kids love the buffet and pool. Staff are very kind and rooms are very comfortable.

2026-06-28 via Nuitee
F
faiertag solo_traveller il
10
2026-06-27 via Nuitee
4
461maritzag Couples
10
⭐⭐⭐⭐⭐ An Amazing Stay – I Can't Wait to come back!
Pros:

I absolutely loved my stay at Barceló Guatemala City! From the moment I walked in, I was impressed by how beautiful the hotel is. The elegant cherry wood throughout the lobby gives it a warm, luxurious feel, and the staff is constantly cleaning and making sure everything is spotless. The entire hotel is incredibly clean.
The beds are some of the most comfortable I've ever slept in. The extra-large king-size pillows, soft comforter, and cozy mattress made it so easy to relax after a long day of sightseeing. One of my favorite things was the hot water. If you're someone like me who loves a long, hot shower, this hotel is perfect. Not every hotel offers consistently hot water, but Barceló definitely does.
The food was outstanding. La Fuente offers excellent breakfast, lunch, and dinner buffets with plenty of choices. They also have a fantastic sushi restaurant, and the premium burgers at Strikers Bar & Grill are to die for. It was also the perfect place to watch the FIFA games while enjoying great food and drinks.
The staff throughout the hotel was incredibly friendly, welcoming, and always happy to help. Even though the hotel is located right next to La Aurora Airport, you can't hear the airplanes at all, so you can enjoy a peaceful night's sleep.
The location is excellent. La Aurora Zoo is only about a 15–20 minute walk away, although taking a taxi may be easier because traffic in Guatemala City can get very busy. Plaza Obelisco Shopping Center is also within walking distance and has several shops, restaurants, and nearby attractions.
One hidden gem we found for lunch was the Shell gas station on the corner. They make fresh ciabatta sandwiches that are surprisingly delicious and very reasonably priced. There's also a La Torre supermarket about 10 minutes away where you can pick up snacks, drinks, water, or anything else you may need during your stay.
The pool and hot tub were super clean and have a pool side bar where you can enjoy any type of beverage.
Another great convenience is that they provide shuttle service to and from the airport and there's an Alamo rental car office right in the hotel lobby, plus a business center if you need to get some work done. For an additional fee, you can enjoy the minibar, and don't forget to check your closet for the comfortable bathrobes!
Overall, this is one of the best hotels I've stayed at. Everything was exceptionally clean, the food was amazing, the beds were incredibly comfortable, the staff treated us wonderfully, and the location made it easy to explore Guatemala City. I only wish Barceló had more locations in the United States because I would stay at them all the time.
I highly recommend Barceló Guatemala City, and I can't wait to visit again!

2026-06-26 via Tripadvisor
A
Axel solo_traveller gt
10
Pros:

Bufete

2026-06-25 via Nuitee
C
carla couple mx
9
Cons:

comida con mucha sal

2026-06-23 via Nuitee
C
Claudia Patricia solo_traveller gt
10
Pros:

Excelente atención y servicio

2026-06-23 via Nuitee
D
Doris Rebeca couple gt
10
Gracias por todo
Pros:

Amabilidad
Orden
Limpieza

2026-06-18 via Nuitee
J
John Jahiver solo_traveller co
10
EXCELENTE, VOLVERE
Pros:

TODO

2026-06-16 via Nuitee
F
Fran Auger extended_group cl
7
2026-06-15 via Nuitee
D
DIANA PAOLA couple co
10
Pros:

Es cómodo y buen servicio

2026-06-15 via Nuitee