Barceló Guatemala City

Hotels
•
Barceló Hotels & Resorts
8.7 (3900 reviews)
7 avenida 15-45 zona 9 , Guatemala , gt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Phenomenal breakfast
Cons:
Uncleanliness
Poor service experience
Value for money concerns

Categories

Cleanliness
7.2
Issues reported with poor room conditions including clogged sinks and showers.
Service
8.67
Mixed reviews; staff was friendly, but poor handling of complaints noted in bad experience.
Location
10
Conveniently located near the airport and city center, which is beneficial for guests.
Room Quality
8.71
Rooms described as decent but issues with AC and maintenance in the initial stay.
Amenities
9.16
Positive remarks about the pool area, but issues with supervision.
Value for Money
6.19
Guests felt the pricing did not match the quality of service received.
Food and Beverage
10
Breakfast was particularly praised and staff attentive to dietary preferences.
Overall Experience
9.65
Mixed experience with notable positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Amenities

An outdoor pool, hot tub, and spa with a gym and sauna await you at this elegant hotel. Each spacious room features a terrace with breathtaking views over Guatemala City or the surrounding volcanoes.

Business and Events

With 25 meeting rooms accommodating up to 1,500 people, this hotel is perfect for your business needs. The 24-hour reception can assist with airport transfers and city tours, ensuring a seamless stay.

Dining and Entertainment

Indulge in local and international cuisine at La Pergola Pool Bar or unwind at the sports bar and lobby bar with live music. The hotel's prime location in the bustling business district offers easy access to shops and restaurants.

Book now to experience luxury and convenience at Barceló Guatemala City!

Important information:

Please note that the hotel offers free transfer from/to the Airport on a pre schedule from 4am to 11pm, please notify at the front desk to reserve your space.

Please note that Premium Level access is only available for adults older than 18 years old.

Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3900 reviews
Cleanliness: 7.2
Service: 8.67
Location: 10
Room Quality: 8.71
Amenities: 9.16
Value for Money: 6.19
Food and Beverage: 10
Overall Experience: 9.65
C
Camacho • couple • do
8
Pros:

La ubicación

2026-06-13 • via Nuitee
S
Sierra • solo_traveller • gt
7
Pros:

Hay restaurantes y bar

Cons:

Bano malisimo muy deteriorado y viejo

2026-06-12 • via Nuitee
A
Alvaro • solo_traveller • pa
10
2026-06-12 • via Nuitee
A
Alvaro • solo_traveller • pa
10
2026-06-12 • via Nuitee
G
Gustavo • extended_group • cl
10
2026-06-11 • via Nuitee
G
Gustavo • family_with_children • cl
10
2026-06-11 • via Nuitee
Y
Yuri • couple • au
9
2026-06-11 • via Nuitee
S
SERGIO • extended_group • us
9
Pros:

all perfect

Cons:

good place for all tours

2026-06-09 • via Nuitee
U
urs • solo_traveller • hk
1
Pros:

Travelled from overseas, and arrived 11:30
Then i was told to wait til 12:00, despite rooms were available.
Breakfast VERY disappintig
Keys of room did not work, had to go teice back to reception
Elevators always busy, long waiting tieme
Reception staff not friendly, not motivated

2026-06-07 • via Nuitee
R
R Jane • couple • gb
9
2026-06-05 • via Nuitee
E
Estefani • couple • gt
7
2026-06-05 • via Nuitee
G
gallego • solo_traveller • gt
10
Pros:

Todo me gusto

Cons:

Nada

2026-06-04 • via Nuitee
דוביאור • family_with_children • il
7
Pros:

the staff doesn't speak english

Cons:

problem with the key card

2026-06-04 • via Nuitee
B
Ben • solo_traveller • il
9
2026-06-04 • via Nuitee
C
Choys • solo_traveller • cr
10
Pros:

Exc ambiente y el personal siempre amable

Cons:

Creo q por ahora no me disgusto nada

2026-06-04 • via Nuitee
V
vsguevara • NONE • Junction City, Kansas
10
Guatemala trip
Pros:

Excellent hotel, great food, and staff! I will probably be back and use this hotel again for accommodation.

2026-06-03 • via Tripadvisor
L
Lucas • family_with_children • co
9
Pros:

todo muy bien y el desayuno excelente

Cons:

todo ok

2026-06-03 • via Nuitee
F
Frédéric • couple • fr
7
2026-06-02 • via Nuitee
J
Jimmy Blass • family_with_children • ni
10
Pros:

La atención excelente

Cons:

El cuarto tenia a la par una puerta de emergencia que es donde salen las mucamas a limpiar y empiezan desde muy temprano a limpiar y azotaban la puerta y no dejaban dormir

2026-06-02 • via Nuitee
J
Johan Solano • solo_traveller • cr
10
Pros:

Todo

Cons:

Nada

2026-06-01 • via Nuitee