Madison Marriott West

Hotels
•
Marriott Hotels & Resorts
8.4 (257 reviews)
1313 John Q Hammons Drive , Middleton , us
+1 608-831-2000

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean modern rooms
Friendly and professional staff
Cons:
Cleanliness issues
Disappointing breakfast service

Categories

Cleanliness
7.08
Several guests reported issues with cleanliness, including dust and hair in the rooms.
Service
9.55
Sandy at front desk provided outstanding service, while staff was noted as professionally friendly.
Location
9.09
Convenient location for conference attendees; easy access noted.
Room Quality
8.54
Rooms were clean, modern, and comfortable, but some guests found mattresses uncomfortable.
Amenities
8.87
Facilities were adequate, but the need for more renovation and microwave availability was noted.
Value for Money
8.03
Mixed feedback on pricing, especially concerning parking and breakfast value.
Food and Beverage
7.08
Disappointing breakfast experience with cold food and lack of available utensils observed.
Overall Experience
8.95
Guests expressed mixed feelings overall, enjoying the stay but highlighting important issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:36

Property Description

Luxurious Amenities
Experience ultimate relaxation at our indoor pool and well-equipped fitness center. Unwind in the light-filled atrium or enjoy a refreshing drink at the bar.

Delightful Dining
Savor delectable meals at the on-site Falling Water Café, offering a variety of breakfast options and a diverse menu of salads, sandwiches, and steaks in a cozy ambiance.

Convenient Location
Conveniently situated just minutes from downtown Middleton and the University of Wisconsin, the Madison Marriott West offers easy access to local attractions like Pleasantview Golf Club and Henry Vilas Zoo.

Book your stay now at Madison Marriott West for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

8.4
Based on 257 reviews
Cleanliness: 7.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 8.87
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.95
9
914jackb • Couples
6
Upscale from Comfort Inn, but not as good.
Pros:

In Madison for a wedding. The hotel was spotlessly clean, room was large. It had an iron and ironing board, hair drier, safe, lots of charging stations for phones or laptops, coffee maker, a fridge but no microwave. A very nice shower, but no tub. Room lighting was just so-so.
Unlike Comfort Inn with a free breakfast, the buffet breakfast here was $18 per person.

2026-08-01 • via Tripadvisor
T
tstupp56 • Business • Burnsville, Minnesota
10
Business Trip to Madison
Pros:

Stayed two nights at the Madison-West and had a great stay. The room was comfortable and quiet. I was recognized as a LT Titanium Member and the front desk staff was efficient and accommodating. Enjoyed the complementary breakfast and access to the M Club that comes with my status. Overall, the staff was very professional and friendly!

2026-07-27 • via Tripadvisor
M
Melanie • extended_group • us
8
2026-07-26 • via Nuitee
R
ranishi • Business • Sacramento, California
8
Downtown location with a convention center
Pros:

Helpful and friendly front desk staff. Located 30 min from the he airport. Open lobby with a view to the top floor. Convenient conference center for small to medium groups. Room was clean and updated. Bed was a little soft for my taste. Minimal dining options.

2026-07-22 • via Tripadvisor
J
Jennifer • extended_group • us
10
2026-07-22 • via Nuitee
R
Rebecca • solo_traveller • us
4
ugh!
Cons:

accessible room across from elevator was noisy, carpet dirty, lightbulb not working at bedside lamp, floor lamp unplugged, messy

2026-07-21 • via Nuitee
B
Brian • couple • us
8
2026-07-21 • via Nuitee
C
cooperw846 • Family
2
Horrid
Pros:

It was terrible. There was blood on a towel and my mattress had a yellow stain on it. I probably could have found more if I looked and also the mattresses were like boards

2026-07-20 • via Tripadvisor
J
Jaida • extended_group • us
1
2026-07-20 • via Nuitee
9
951stevenp • Business
6
Overall pleasant experience
Pros:

Room and bath area somewhat dated. I felt that the mattresses were quite comfortable. Sufficient number of outlets and connections available for electronics. Restaurant/bar had a nice selection of alcohol and s few specialty cocktails. Food menu wasn't extensive, but what they did have was tasty. If you opted for breakfast, your only option was a buffet. The food was good and the price (I thought) was reasonable. Checkin/out seemed to go smoothly, and all of the staff that I interacted with were friendly and helpful. I would stay there again if the situation arose

2026-07-16 • via Tripadvisor
M
Mj • solo_traveller • es
9
2026-07-12 • via Nuitee
B
B7759TIbryanh • Business
6
Disappointing
Pros:

Beds and pillows were uncomfortable; housekeeping left a lot to be desired.

2026-06-13 • via Tripadvisor
I
Inez • couple • us
9
Pros:

Convenient for conference. Beds were okay, but pillows very flat

Cons:

Food for banquet in evening wasn't cooked properly especially carrots. HARD as a rock. Utensils provided for Steak was horrible, hard to cut!! Only served beverages were coffee and ice tea. We live in WI.

2026-05-18 • via Nuitee
C
Capemaymarlin2 • Family
4
Bare bones Marriott hotel
Pros:

I stayed here for Wisconsin graduation weekend and was disappointed - especially for paying $765 a night. The hotel is dated and the rooms are bare bones. There are no toiletries and the bathroom wasn’t very clean. There’s mold under the rim of the sink and the sink itself wouldn’t drain. I let the front desk know but it still didn’t drain.
The beds are ok but again the room itself was just ok. The towels are thin and rough as was the toilet tissue.
I usually stay in downtown Madison but due to graduation, this was the only hotel I could find. I expected more from a Marriott.
I will say the hotel staff was very friendly.

2026-05-10 • via Tripadvisor
M
Maybelline • family_with_children • us
6
Cons:

I didn’t like we had to pay for parking.

2026-05-05 • via Nuitee
T
taylor • couple • us
10
Pros:

I liked the faculty and that the checkout time was 12!

Cons:

I thought the cost of the breakfast was high.

2026-04-20 • via Nuitee
F
f8c98cd10e64735def35643ec1a9aafe • solo_traveller • us
7
Comfortable room.
Pros:

Large room, comfortable bed.

Cons:

Property seemed pretty empty - only a handful of people in the bar but burger took over half an hour to come out and was thoroughly overcooked. Staff disappeared so no way to send it back….!

2026-04-18 • via Nuitee
B
Bonnie • couple • us
9
2026-04-11 • via Nuitee
L
Laura • family_with_children • us
10
2026-04-07 • via Nuitee
M
Michael • family_with_children • us
8
Convenient and the right price for what we were doing.
Pros:

We were attending an event on-site, so this served us well. Staff was attentive to our needs.

Cons:

Breakfast a little pricey, some of the fixtures were a little beat up.

2026-03-23 • via Nuitee