Heidelberg Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
7.8 (2822 reviews)
Vangerowstrasse 16 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Outdated rooms
Cleanliness issues
High prices for room quality

Categories

Cleanliness
6.76
Several reviews mention the need for cleaning and the poor condition of the bathroom.
Service
8.73
Multiple reviews highlight friendly and attentive staff.
Location
8.77
Positive comments about the location's proximity to transit and views.
Room Quality
6.72
Comments reflect outdated rooms and issues with heating.
Amenities
7.75
General sentiment about the amenities offered; some requests for better upkeep.
Value for Money
7.21
Critiques about pricing in relation to room quality and facilities.
Food and Beverage
9.26
Numerous positive remarks about breakfast and dining experience.
Overall Experience
7.23
Mixed feelings, but many would consider returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:47

Property Description

River View Rooms and Convenient Location

Experience breathtaking views of the Neckar River and Heidelberg Castle from the comfort of your room at the Heidelberg Marriott Hotel. Situated just a short tram ride from Heidelberg's Old Town, our prime location offers the perfect blend of tranquility and convenience.

Luxurious Amenities for Your Comfort

Indulge in a relaxing stay with complimentary access to our indoor pool, fitness room, and sauna. Whether you want to unwind after a busy day of sightseeing or keep up with your fitness routine, our amenities cater to all your needs.

Delicious Dining Options

Savor a variety of delectable dishes at our American-style steakhouse restaurant. From succulent steaks to flavorful international cuisine, there's something to please every palate during your stay at the Heidelberg Marriott.

Book your stay now and elevate your Heidelberg experience at the Heidelberg Marriott Hotel.

Important information:

We don't have the highspeed-internet for free (only for Platinum or higher Bonvoy)
We don't have breakfast at the lounge, breakfast served at the Grill 16 Restaurant & Terrace
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2822 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 9.26
Overall Experience: 7.23
A
Alfred • solo_traveller • at
9
2026-07-25 • via Nuitee
M
Marie Louise • family_with_children • dk
8
Super fint hotel til en enkelt overnatning på vej til Frankrig.
Pros:

Lækker morgenmad, store værelser og fint pool- og træningsområde. Beliggende smukt ved Neckar floden og fin gåtur indtil centrum af Heidelberg.

Cons:

Lidt slidt og der dryppede ned med vand fra loftet i receptionen.

2026-07-24 • via Nuitee
J
Jørgen • family_with_children • dk
7
Pros:

God morgenmad. Restauranten om aftenen er udmærket med international menu. Fitnessrum og indendørs pool. Reception døgnbemandet. Parkeringskælder. Flot udsigt til floden.

2026-07-22 • via Nuitee
G
Gerry • solo_traveller • gb
8
Pros:

Facilities

Cons:

Hotel showing it's age

2026-07-21 • via Nuitee
M
Michael • family_with_children • de
7
Sehr angenehmer Aufenthalt. Absolut zu empfehlen.
Pros:

Sehr freundliches Personal und ein gutes Restaurant. Zimmer waren sauber.

Cons:

Badezimmer, Sauna und Poolbereich sind in die Jahre gekommen und würde sich über eine Erneuerung freuen. Alles ist aber in Funktion und sauber.

2026-07-21 • via Nuitee
T
Taison • solo_traveller • tw
10
2026-07-20 • via Nuitee
K
Kerryellen • solo_traveller • us
8
A little comfort in a heat wave but the AC was still weak. Had to move hotels.
Pros:

The staff.

The ferry is a very nice way to get downtown.

Cons:

The location is a little far, but you can’t do much about that. :)

2026-07-20 • via Nuitee
M
Marjolijn • couple • nl
2
Nooit weer!
Pros:

Goed diner en ontbijt (ontbijt wel zeer prijzig indien niet vooraf geboekt)

Cons:

Lekkage in de lobby, receptie personeel, +EUR 25,00 parkeerkosten, zeer verouderd, douchen in bad, kapotte wastafel.

2026-07-20 • via Nuitee
T
Tomás • solo_traveller • ar
8
Muy bueno
Pros:

Lindo hotel a orillas del Río. Habitaciones lindas aunque un poco viejas.
Muy buen desayuno. Un poco alejado del casco histórico de la ciudad pero a distancia caminable de los lugares de interés
Buena pileta y gimnasio ok

2026-07-20 • via Nuitee
C
Carsten-Ekkehard • couple • de
3
enttäuschend
Pros:

Lage am Neckar, freundliches Personal

Cons:

Das Hotel ist abgerockt und auf dem Stand der frühen 80er Jahre. Regenwasser drang nach einem Gewitterguss bis in die Lobby, ein Zimmerfenster war blind, das Waschbecken mit Brandmalen von Zigaretten behaftet und total ekelerregend zerkratzt, die Dusche gab es nur in Kombination mit einem hohen Badewanneneinstieg, der winzige Saunabereich mit einer kleinen Sauna ist der Erwähnung nicht wert, dort liefen bekleidete Menschen und Personal rum, um dort in Ruhe telefonieren zu können. Im Außenbereich lief gemütlich eine Ratte herum, Kaffeetassen neben den Automaten waren verdreckt, kleine Löffel musste man sich von den Gedecken „organisieren“, Rührei gab’s aus dem Tetrapack. Der Bereich um die Deckenlüfter war schwarz. Die Einfahrt in die Tiefgarage erfordert gutes Augenmaß.

2026-07-20 • via Nuitee
T
Tania • couple • ch
7
Viejo, descuidado, casi caido a pedazos. No merece llevar el título de Marriot
Pros:

Desayuno increíble.
Buena ubicación.
Personal relativamente amable (bastante bien para ser alemanes)
Disposición de los cuartos es amplia y cómoda.

Cons:

El hotel es viejísimo, creo que de MARRIOT le quedó solo el nombre, parece que no ha sido mantenido por décadas. Las alfombras de los pasillos son del medievo, los aires acondicionados no funcionan bien, en la recepción ponían cuencos porque se les llovía el techo y los huéspedes tenían que andar sorteando las goteras.

2026-07-20 • via Nuitee
M
Maribeth • extended_group • ph
9
2026-07-20 • via Nuitee
M
Mohammad • family_with_children • kw
3
Pros:

لاشيء

Cons:

المسبح لا يعمل / التكييف حار جدا / الفندق قديم / بعيد عن السنتر و الخدمات / الاثاث مستهلك جدا / الافطار نفسه لا يوجد تغيير كل يوم مكرر / انصح الجميع بالبحث عن فنادق اخرى اقرب واجدد مع تكييف ابرد

2026-07-20 • via Nuitee
F
Frolow • couple • de
9
2026-07-18 • via Nuitee
G
Guido Angelo • family_with_children • at
1
Cons:

diese Unterkunft ist alt und überteuert.

2026-07-17 • via Nuitee
A
Andreas • couple • de
9
2026-07-16 • via Nuitee
D
Diana • solo_traveller • lu
7
Nic than you team
Pros:

Nice staff clean room

Cons:

No shower Geel provided shower curtain not so clean

2026-07-14 • via Nuitee
M
Meltem • couple • tr
9
Keyifli bir konaklamaydı.
Pros:

Konumu çok güzel, personel ilgili , kahvaltı çeşitli ve güzel.

Cons:

Odamız birinci katta olmasaydı daha iyi olurdu.

2026-07-13 • via Nuitee
H
Herman • couple • be
9
goed
Pros:

prima

2026-07-13 • via Nuitee
A
Anton • couple • ch
7
Wir haben Heidelberg als Zwischenstopp gebraucht
Pros:

der Ausblick war ein Traum. Auf den Neckar mit einem tollen Sonnenuntergang

Cons:

Mein Mann wurde an der Rezeption mit Englisch angesprochen und voll gequaselt obwohl wir in Deutschland waren und man Deutsch spricht.

2026-07-12 • via Nuitee