MainStay Suites Knoxville Airport

Hotels
•
Main Stay Suites
7.5 (480 reviews)
361 Fountain View Circle , Alcoa , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Lack of breakfast options

Categories

Cleanliness
6.75
Facility smelled awful and was dirty, and some mentions of needing a deep clean.
Service
8.75
Staff was very friendly and accommodating when notified of issues.
Location
8.75
Convenient location with good access to nearby restaurants.
Room Quality
7.25
Rooms were clean and comfortable, but some had issues such as damp smells.
Amenities
6.75
Breakfast options were lacking, and the fitness room was misrepresented.
Value for Money
7.25
Mixed feedback indicating it was expensive for the services provided.
Food and Beverage
6.25
Breakfast offerings were insufficient with many complaints about food unavailability.
Overall Experience
8.25
Overall enjoyment of the stay despite some issues with cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Convenient Location
The MainStay Suites Knoxville Airport is perfectly situated just two miles from McGhee Tyson Airport, offering easy access to nearby attractions like the University of Tennessee and Knoxville Convention Center.

Residential-Style Amenities
Feel at home with fully equipped kitchens, free continental breakfast, and a seasonal outdoor pool. Enjoy free premium cable TV, high-speed internet, and an exercise room during your stay.

Business-Friendly Features
Business travelers will appreciate the on-site business center, free weekday newspaper, and spacious work areas in every suite. Stay productive with video conferencing capabilities and access to copy and fax services.

Book your stay at MainStay Suites Knoxville Airport for a comfortable and convenient experience in Alcoa, TN.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 480 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
K
Kelly • couple • us
8
Pros:

Close your airport. Very roomy

2026-07-01 • via Nuitee
S
susanne • family_with_children • us
4
Pros:

Location

Cons:

Property wasn’t the cleanest. The window in our room was open when we got there. The whole hotel had a very strong strange odor.

2026-06-30 • via Nuitee
L
Luisa • solo_traveller • us
5
Adequate
Pros:

I was gone by breakfast. The hair dryer and coffee maker did not work

Cons:

Same as above. I heard noises in the night

2026-06-27 • via Nuitee
B
Braden • solo_traveller • us
10
2026-06-24 • via Nuitee
P
Palma • solo_traveller • us
1
Poorest breakfast that I have seen on the hospitality business
Pros:

Location

Cons:

Breakfast very poor, one kind of cereal, one kind of yogurt, one kind of bread , one kind of coffee, one kind of everything

2026-06-23 • via Nuitee
B
Brenda • solo_traveller • us
10
Pros:

Room was spacious and had a little kitchen access beds were very comfortable and It was so close to airport.

2026-06-22 • via Nuitee
S
Stephen • extended_group • us
4
I will not book here again
Pros:

It was close to the airport

Cons:

Room seamed clean but the harder you look the worse it got. Bathroom had holes in the shower that was filled with cheap sealer. The trim on all the walls was falling off. A lot of places that wasn’t clean. Bed was hard as a rock.

2026-06-22 • via Nuitee
M
Maureen • solo_traveller • us
7
2026-06-21 • via Nuitee
B
Bobby • couple • us
7
Overall good
Pros:

Location to airport and restaurants

Cons:

Everything was good until there was a roach crawling on the bath towels that I had to smash

2026-06-20 • via Nuitee
L
Lovelace • solo_traveller • us
10
Pros:

Clean, comfortable, close to the airport, friendly staff.

2026-06-16 • via Nuitee
A
Amanda • family_with_children • us
9
2026-06-16 • via Nuitee
M
Maqelle • solo_traveller • us
8
Was fine and inexpensive
Pros:

Cute pool, great desk person, cold ac, comfy bed. Good location

Cons:

Was a handicap room and shower and placement of shower head caused water all over bathroom floor. Huge water issue on bathroom ceiling

2026-06-14 • via Nuitee
M
mary • couple • us
7
Worked for us at a good value.
Pros:

Breakfast could have used some protein along with all the carbs. Coffee was very good. Hours until 10 would have been better for us. Location of the hotel met our needs. Staff cleaned the bathroom when we asked.

Cons:

There were creepy crawlers in the bathroom which we asked the staff to get rid of by cleaning. They said that the pest control service would come. They didn't come while we were staying at the hotel. Cleaning was good but didn't get rid of the bugs. The weather got hot while we were at the hotel and the humidity in the room was uncomforatble.

2026-06-14 • via Nuitee
E
Everard • couple • us
9
Nice!
Pros:

That it was close to the airport.

2026-06-11 • via Nuitee
J
Jessica • family_with_children • us
10
2026-06-11 • via Nuitee
A
Ashleyw90 • solo_traveller • us
10
2026-06-10 • via Nuitee
K
Keisha M Drew • solo_traveller • us
9
2026-06-09 • via Nuitee
K
Keisha M Drew • solo_traveller • us
8
2026-06-09 • via Nuitee
K
Keisha M Drew • solo_traveller • us
8
2026-06-09 • via Nuitee
C
Casidhe • couple • us
8
2026-06-08 • via Nuitee