Extended Stay America Suites - Phoenix - Airport - Tempe

Hotels
•
Extended Stay America Suites
7.6 (391 reviews)
2165 West 15th , Tempe , US
+1 480-557-8880

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice size room
Peaceful property
Cons:
Dirty rooms
Rude staff
Pest issues
Lack of promised services

Categories

Cleanliness
5.68
Multiple reviews complain about dirtiness, old rooms, and pest issues, indicating poor cleanliness.
Service
8.15
Inconsistent service mentioned with some positive remarks about helpful staff, but overall experience of rude staff detracts from score.
Location
9.19
Positive mention of location being peaceful with no bad areas.
Room Quality
7.14
Reports of outdated, non-functioning amenities and dirty rooms negatively impact the quality of the rooms.
Amenities
7.67
Some amenities were mentioned as lacking (e.g., breakfast), but accessible and basic amenities noted as adequate.
Value for Money
9.13
Some mention that rooms were cheap, but many felt they were not worth the price due to various issues.
Food and Beverage
6.18
Negative comments about the lack of breakfast and poor food options show dissatisfaction.
Overall Experience
7.65
Overall disappointing experiences and issues encountered led to a negative overall stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:08

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room at Extended Stay America - Phoenix.

Convenient Amenities
Benefit from free WiFi, 24-hour front desk, laundry facilities, and upgraded bedding with extra pillows during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options like breakfast bars, muffins, hot cereal, coffee, and tea.

Experience comfort and convenience at Extended Stay America - Phoenix - Airport - Tempe. Book now for a memorable stay!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

7.6
Based on 391 reviews
Cleanliness: 5.68
Service: 8.15
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 9.13
Food and Beverage: 6.18
Overall Experience: 7.65
M
Meeker • solo_traveller • us
1
Give me a 50 percent refund!!!
Pros:

location was a plus , near I 10.Easy to get to.

Cons:

The room was dirty in the kitchen The ice maker didn't have a tray to catch the ice. The kitchen floor was dirty water on the floor from not having an ice tray. Living room floorwas dirty
turned off the ice maker. No cart at all to take your clothes to the second floor.Breakfast was bullshit! Only muffin and oatmeal packs. They did have coffee that's it! Breakfast should have waffles,eggs, cereal,milk orange and apple juice.ect. None of that! I should have gotten a partial refund! like 50 percent.

2026-09-08 • via Nuitee
S
Sanchez jr • solo_traveller • us
7
2026-09-04 • via Nuitee
C
Carlos • solo_traveller • us
1
Pros:

Nothing

Cons:

Homeless hotel

2026-09-04 • via Nuitee
A
Austin • solo_traveller • us
9
Pros:

Always enjoy my stay at this place.

Cons:

Not much.

2026-09-01 • via Nuitee
A
Alex • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-08-31 • via Nuitee
O
Oscar • family_with_children • us
10
Pros:

Friendly service

Cons:

Some areas were outdated. Coming off or you can tell it needs a update and ac was ok

2026-08-31 • via Nuitee
A
Akiko • family_with_children • us
5
Pros:

Cheap. old,
There are often no stuff at the front desk.
When your budget is the most important, it is worth.

2026-08-19 • via Nuitee
E
Ervin • family_with_children • us
2
2026-08-17 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-08-14 • via Nuitee
A
Andrew • solo_traveller • us
5
2026-08-05 • via Nuitee
J
Jesse • couple • us
1
Was very disappointed with everything, there’s nothing good to say about it!
Pros:

Nothing! There were suspicious people outside and inside, not a good look at all!

Cons:

Suspicious people on the property. The room was supposed to be no smoking but reeked of cigarette smoke. Plumbing was terrible!

2026-08-05 • via Nuitee
A
Andre • couple • us
1
2026-08-05 • via Nuitee
A
Annette • extended_group • us
1
Pros:

Easy check in

Cons:

The place was filthy and the room I was given had a strong smell of cat piss. Went to ask for a room change and had no issues

2026-08-03 • via Nuitee
D
Darien • couple • us
6
If your looking for something cheap this is your place
Pros:

Good staff

Cons:

They put me in a room with a clogged sink and broken TV

2026-08-03 • via Nuitee
A
Amanda • couple • us
10
2026-08-03 • via Nuitee
E
Edward • solo_traveller • us
1
2026-08-03 • via Nuitee
M
Marco • solo_traveller • mx
6
Pros:

Precioi

Cons:

Mal sistema de refrigeración

2026-08-02 • via Nuitee
P
Paul • solo_traveller • us
7
Pros:

The price!

Cons:

The Breakfast.

2026-08-02 • via Nuitee
A
angela • solo_traveller • us
3
Pros:

Area of hotel

Cons:

Dirty hotel from entrance to hallways to rooms.
Staff stated only cleaned every 2 weeks

2026-07-24 • via Nuitee
B
Bailey • solo_traveller • us
8
Very quiet and professional
Pros:

The breakfast was okay, location is good

Cons:

Nothing

2026-07-14 • via Nuitee