DoubleTree by Hilton Naha Shuri Castle

Hotels
•
Doubletree by Hilton
8 (354 reviews)
Shuriyamagawa-cho 1-132-1 , Naha , JP
+81 98-886-5454

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / strong hospitality
Nice pool and poolside amenities (no extra charge for pool use; BBQ noted)
Good views and large parking; convenient on-site 7-11
Some guests found breakfast varied and generally good
Staff assistance with local facilities (e.g., laundry) and overall helpfulness
Cons:
Old/outdated building and bathrooms; general wear and tear
Humidity and mildew/odor issues in rooms and corridors
Leaking windows / puddles in rooms during rain; drafty windows
Laundry system outdated (coin machines) and limited convenience
Location can require a car; bus-lane restrictions and distance from main activity
Breakfast can be limited at times and there can be queues; pool-bar service reported as poor by some

Categories

Cleanliness
6.5
Multiple reviews mention humidity/mildew odors (carpet and shower curtain), visible dirt in ceiling gaps and general wear; a few guests did note rooms were clean, but odor and moisture issues lower the score.
Service
9.5
Consistently praised across reviews — staff described as friendly, very helpful and hospitable in multiple languages; staff even assisted guests with local laundry options.
Location
8
Location is convenient for exploring and offers good views and large parking, but several guests note it’s far from main activity hubs, requires a car, and bus-lane/taxi restrictions can make transit difficult.
Room Quality
6
Rooms and bathrooms described as old and worn (old fixtures, uncomfortable bathrooms), with reports of leaking windows and puddles during rain — overall below modern expectations.
Amenities
9
Pool is frequently praised (accessible without extra charge), on-site convenience (7-11) and barbecue use noted; laundry and some pool-bar service issues exist but core amenities are strong.
Value for Money
8.5
Mixed perceptions: several guests felt the hotel offered good value given service and amenities, while others felt facilities didn’t match price; overall slightly positive given strengths in staff and amenities.
Food and Beverage
7.5
Breakfast receives mixed feedback — some call it very good with many options, others note it’s limited and has queues; overall competent but inconsistent.
Overall Experience
9
Most guests report a comfortable or satisfying stay driven by excellent staff and good amenities (pool, views), though building age, humidity and some service inconsistencies detract from a perfect experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Luxurious Accommodation
The DoubleTree by Hilton Naha Shuri Castle, nestled in the historic old town of Shuri, offers elegantly renovated guestrooms equipped with modern amenities including a 40-inch TV, air purifier, and high-tech toilets.

Convenient Facilities
Guests can enjoy the convenience of a seasonal outdoor pool, on-site restaurant, and private parking. The hotel also features a 24-hour front desk, hairdresser's services, and a gift shop for all your needs.

Prime Location
Located closest to the renowned Shuri Castle, a UNESCO World Heritage site, and just a short drive to central Naha, the hotel provides easy access to both cultural landmarks and city attractions.

Book your stay at DoubleTree by Hilton Naha Shuri Castle for a blend of luxury, convenience, and prime location.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Location

Guest Reviews

8
Based on 354 reviews
Cleanliness: 6.5
Service: 9.5
Location: 8
Room Quality: 6
Amenities: 9
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9
J
Jean-Mickael Yao • couple • fr
6
L’établissement a besoin d’un renouveau général. Personnel sympathique
Pros:

L’accueil et le personnel

Cons:

L’emplacement, le petit déjeuner, l’humidité dans les couloirs commun , l’usure générale de l’établissement

2026-10-19 • via Nuitee
M
MARCIN • couple • pl
10
Excellent
Pros:

I had a wonderful stay at this hotel! The location is fantastic, making it easy to explore the area. The staff were exceptionally friendly and helpful throughout my visit. The breakfast was generally very good with plenty of options. Overall, it offers great value for money, and I would definitely stay here again.

2026-10-16 • via Nuitee
H
Harumi • extended_group • jp
2
Cons:

El edificio era muy antiguo no tenía nada de bueno .. para el precio realmente no vale la pena , la habitación olía a humedad

2026-10-13 • via Nuitee
J
Joseph • solo_traveller • us
10
comfortable and pleasant stay
Pros:

a wide variety of food options for guests, even had a 711 inside.

Cons:

limited parking but buses for tours available

2026-10-13 • via Nuitee
T
Takeshi • couple • jp
8
全体としては満足だが、バスレーン規制が致命的に感じた。
Pros:

見晴らしと設備、スタッフ対応も良かった。

Cons:

タクシーが直ぐに手配出来ない。
致し方ない事だと思うが、朝、夕方のバスレーン規制により、移動が非常に難しい。
レンタカーでの宿泊は、大事のように思う。

2026-10-12 • via Nuitee
M
Manfred • couple • sg
8
Okay as expected
Pros:

The ni e pool

2026-10-09 • via Nuitee
U
Ulimbakisya • solo_traveller • tz
8
2026-10-07 • via Nuitee
K
Kazuki • solo_traveller • jp
7
2026-09-16 • via Nuitee
Y
Yugawa • couple • jp
10
2026-09-12 • via Nuitee
J
Joannie • family_with_children • us
8
Pros:

Location was good but you need a car to get around. Pool was nice. Laundry facility was acceptable. Good view. Large parking lot.

Cons:

Older building, windows leaking when it was raining. Big puddles in both of our rooms. Also, heard a lot of wind through the windows when it was windy.

2026-09-03 • via Nuitee
G
Gabriella • family_with_children • us
10
Pros:

Everything was amazing

Cons:

Location was far from main activity

2026-08-31 • via Nuitee
I
Iza • family_with_children • jp
8
2026-08-30 • via Nuitee
Y
YOHEI • family_with_children • jp
8
2026-08-30 • via Nuitee
I
Ivan • solo_traveller • hr
8
2026-08-23 • via Nuitee
T
Tomomi • solo_traveller • jp
8
2026-08-23 • via Nuitee
H
Hendrikus Franciscus Maria • solo_traveller • nl
8
2026-08-22 • via Nuitee
T
TAKASHI • family_with_children • jp
9
とても満足です。また利用したいです。
Pros:

プールを追加料金無しで利用でき、快適でした。
プールサイドでバーベキューをしている人がいて、次回はぜひしたいと思いました。

Cons:

価格はとても安い、というわけではありませんが、満足できる範囲です。

2026-08-17 • via Nuitee
Y
YURIKO • extended_group • jp
8
Pros:

部屋の清潔さ、スタッフさん達の対応がとてもよかったです。朝食もおいしかったです。

Cons:

コインランドリーが昔ながらのシステムで、現場に行かないと空き状況分からず。（とあるホテルは部屋で空き状況が分かるものもあり、とても便利でした）両替機もなく、周りの自販機は全ておつり切れ。別階のフロントまで行かなければなりませんでした。
海水浴客が多いでしょうから、ランドリー環境は改善が必要かと。
結局、周辺のコインランドリーを親切に教えてくださったスタッフさんがいらっしゃり、そこへ行きとても快適に洗濯ができました。

2026-08-15 • via Nuitee
M
Melissa • family_with_children • jp
10
quarto sempre arrumado
Pros:

muito educados e prestativos

2026-08-14 • via Nuitee
C
CHIEHYU • extended_group • tw
7
2026-08-05 • via Nuitee