DoubleTree by Hilton Naha Shuri Castle

Hotels
Doubletree by Hilton
8 (468 reviews)
Shuriyamagawa-cho 1-132-1 , Naha , jp

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Uncleanliness in some areas
Poor room service response

Categories

Cleanliness
7.14
Several reviews mentioned unpleasant odors in rooms and unclean pools.
Service
9.11
Overall service was highlighted positively with friendly staff, though there was a mention of poor room service response.
Location
8.15
The location received mixed sentiments; generally good but may require a walk or transportation.
Room Quality
7.6
Rooms were described as modern and spacious but some noted old furnishings and issues such as a musty smell.
Amenities
8.13
Amenities like the garden pool and breakfast were appreciated, though the pool was noted as dirty.
Value for Money
7.59
Value perception varied; some noted the prices whereas others noted shortcomings in service and amenities.
Food and Beverage
8.14
Breakfast was highlighted as delicious with diverse options, contributing positively to the overall experience.
Overall Experience
8.11
The overall experience is mixed; good for some aspects like location and service, but issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:34

Property Description

Luxurious Accommodation
The DoubleTree by Hilton Naha Shuri Castle, nestled in the historic old town of Shuri, offers elegantly renovated guestrooms equipped with modern amenities including a 40-inch TV, air purifier, and high-tech toilets.

Convenient Facilities
Guests can enjoy the convenience of a seasonal outdoor pool, on-site restaurant, and private parking. The hotel also features a 24-hour front desk, hairdresser's services, and a gift shop for all your needs.

Prime Location
Located closest to the renowned Shuri Castle, a UNESCO World Heritage site, and just a short drive to central Naha, the hotel provides easy access to both cultural landmarks and city attractions.

Book your stay at DoubleTree by Hilton Naha Shuri Castle for a blend of luxury, convenience, and prime location.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Location

Guest Reviews

8
Based on 468 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
Y
YURIKO extended_group jp
8
Pros:

部屋の清潔さ、スタッフさん達の対応がとてもよかったです。朝食もおいしかったです。

Cons:

コインランドリーが昔ながらのシステムで、現場に行かないと空き状況分からず。(とあるホテルは部屋で空き状況が分かるものもあり、とても便利でした)両替機もなく、周りの自販機は全ておつり切れ。別階のフロントまで行かなければなりませんでした。
海水浴客が多いでしょうから、ランドリー環境は改善が必要かと。
結局、周辺のコインランドリーを親切に教えてくださったスタッフさんがいらっしゃり、そこへ行きとても快適に洗濯ができました。

2026-08-15 via Nuitee
M
Melissa family_with_children jp
10
quarto sempre arrumado
Pros:

muito educados e prestativos

2026-08-14 via Nuitee
C
CHIEHYU extended_group tw
7
2026-08-05 via Nuitee
A
Alba family_with_children es
4
Viejo y muy austero
Cons:

Es muy viejo las instalaciones dejan mucho que desear para un Hilton
La moqueta y la habitacion tiene olor a humedad
El baño es horrible muy viejo y poco confortable
El desayuno muy justo y tienes que hacer cola de espera 20 min
Realmente muy mal
La piscina vieja tambien y el servicio del bar de la piscina fatal tambien
Yo no repetiría
Dejo mi comentario por si os sirve ya que esta muy lejos de Europa y realmente necesitas estar con un minimo de confortable

2026-08-05 via Nuitee
A
angelica couple es
10
Pros:

La piscina y el personal súper bien

Cons:

La ubicación

2026-08-04 via Nuitee
M
masahiro family_with_children jp
10
2026-08-03 via Nuitee
Y
YUICHI family_with_children jp
8
2026-08-03 via Nuitee
F
Florencia extended_group ar
8
2026-08-03 via Nuitee
F
Frances couple us
9
2026-07-25 via Nuitee
F
Flavia gissel couple jp
10
2026-07-24 via Nuitee
M
Masayo solo_traveller jp
6
特別な日だったのですが、普通になってしまったかな。
Pros:

とにかくスタッフの方々のホスピタリーが良かったです。どなたも親切でした。

Cons:

バスルームについて。古いのはわかっているのですが、
綺麗にすることはできると思います。
シャワーカーテンが匂っていたり、
天井や天井と壁の間が汚れていたりしたのが、スタッフのホスピタリーが良いだけに残念でした。

2026-07-21 via Nuitee
T
Tsuneo solo_traveller jp
8
2026-07-13 via Nuitee
M
minako family_with_children jp
7
2026-07-12 via Nuitee
A
Allan family_with_children dk
9
2026-07-08 via Nuitee
S
Seishiro solo_traveller jp
9
2026-07-07 via Nuitee
M
Maruyama couple jp
6
2026-07-06 via Nuitee
オニギリ山 solo_traveller jp
10
2026-07-04 via Nuitee
G
Gina solo_traveller us
8
Liked the facilities and the staff but would not stay there again due to the location.
Pros:

The staff was excellent

Cons:

The location , had to take taxi to get anywhere. Not walkable at all.

2026-06-29 via Nuitee
X
Xiomara extended_group us
9
2026-06-23 via Nuitee
Y
youhei family_with_children jp
10
最高!
Pros:

2度目か3度目です。プールが広い、綺麗、オレンジのパラソルが可愛い、監視員さんが優しい、更衣室が綺麗で広い、朝食が美味しい、部屋も快適で落ち着く懐かしい感じでとても良く、しかもお得に泊まれた。また絶対行きたい。スタッフが優しい。

Cons:

電話でプールについて問い合わせたところ、質問するごとに保留になったり、確認しに行って時間がかかったので、全スタッフにプールの営業時間と、チェックインアウトの前後に使えるか、設備の備品の有無など、把握しておいてほしい。

2026-06-19 via Nuitee