Hotel New Otani Hakata

Hotels
8.3 (2127 reviews)
Chuo-ku Watanabe Dori 1-1-2 , Fukuoka , jp
+81 92-714-1111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Outdated rooms
Smoky smell in some areas

Categories

Cleanliness
7.66
Issues with room cleanliness and odors, particularly in the bathroom.
Service
9.13
Consistently praised for friendly and helpful staff throughout multiple reviews.
Location
9.17
Convenient location with easy access to shops and attractions.
Room Quality
7.62
Some concerns about outdated facilities and cleanliness.
Amenities
8.15
Standard amenities provided, with some rooms lacking in certain items.
Value for Money
8.11
Affordable rates for the location, but mixed feelings regarding cleaning standards.
Food and Beverage
8.16
Breakfast received mixed reviews, some enjoyed it while others found it lacking.
Overall Experience
8.43
Generally positive experiences with notable service and location despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:07

Property Description

Convenient Location and Accessibility

Hotel New Otani Hakata is conveniently situated just a 1-minute walk from Watanabe-dori Subway Station, making it easy for guests to explore the vibrant Tenjin area with a quick 3-minute subway ride. Additionally, JR Hakata Shinkansen Station and Fukuoka Airport are within a short drive, offering seamless travel options.

Luxurious Accommodation and Dining

Indulge in elegant rooms equipped with modern amenities such as flat-screen TVs, free Wi-Fi, and spacious en suite bathrooms with complimentary toiletries. With 6 restaurants including Senbazuru for Japanese delicacies and Taikan-en for Chinese cuisine, guests can savor a variety of exquisite dining options without leaving the hotel.

Relaxation and Services

Guests can unwind with massages, rent bicycles to explore the city, or enjoy the convenience of laundry and concierge services. The hotel also offers free Wi-Fi, wired internet, and pay internet PCs, ensuring a comfortable and connected stay for all visitors.

Book your stay at Hotel New Otani Hakata now to experience luxury and convenience in Fukuoka!

Important information:

The full amount of the reservation must be paid at check-in if guests made the booking on the arrival date.

Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Location

Guest Reviews

8.3
Based on 2127 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.43
N
NAGAYMA • solo_traveller • jp
8
2026-08-29 • via Nuitee
E
Emi • family_with_children • jp
8
2026-08-27 • via Nuitee
Y
yumi • family_with_children • jp
9
Pros:

立地条件が良かった

2026-08-25 • via Nuitee
C
Chiaying • family_with_children • tw
8
Pros:

地點不錯

Cons:

浴室有異味

2026-08-24 • via Nuitee
C
Chiaying • family_with_children • tw
8
Pros:

空間尚可、地點不錯

Cons:

浴室有異味

2026-08-24 • via Nuitee
B
Boon Leong • extended_group • sg
8
2026-08-23 • via Nuitee
K
konomi • solo_traveller • jp
10
2026-08-23 • via Nuitee
T
TADASHI • family_with_children • jp
9
Pros:

とにかく駅から近い

Cons:

特になし

2026-08-21 • via Nuitee
F
Francesco • extended_group • it
8
Good
Pros:

The hotel was elegant and the view from our room was stunning.

Cons:

Everything good. The bathroom was a bit small, as in every Japanese hotel.

2026-08-21 • via Nuitee
R
ryuji • solo_traveller • jp
8
Pros:

スタッフの対応と部屋の清潔さ、朝食の美味しさ です🎵

Cons:

特に ありません

2026-08-21 • via Nuitee
Y
YUKO • family_with_children • jp
8
2026-08-21 • via Nuitee
N
Naohiro • family_with_children • jp
10
2026-08-20 • via Nuitee
M
Makoto • family_with_children • jp
10
2026-08-20 • via Nuitee
A
AI • family_with_children • jp
10
最高！
Pros:

お部屋も綺麗で、朝食が最高でした！

Cons:

なし

2026-08-19 • via Nuitee
Y
yukinobu • family_with_children • jp
5
2026-08-19 • via Nuitee
上井 • extended_group • jp
7
良かった
Pros:

スタッフの対応が素晴らしい

Cons:

部屋の空調が湿気ぽかった

2026-08-19 • via Nuitee
D
Dennie • family_with_children • tw
10
櫃檯人員會說英文/中文非常專業
Pros:

飯店相當整潔舒適

Cons:

無

2026-08-18 • via Nuitee
E
EIKA • extended_group • jp
6
Pros:

朝朝食が良かったです

Cons:

無し

2026-08-18 • via Nuitee
R
Ramiro F • solo_traveller • co
10
2026-08-17 • via Nuitee
K
KIYOMI • family_with_children • jp
8
2026-08-17 • via Nuitee