Kobe Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8 (328 reviews)
Chuo-ku Higashizaki-cho 1-3-5 , Kobe , JP
+81 78-362-1155

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Spacious rooms
Good location
Cons:
Poor breakfast
Service issues

Categories

Cleanliness
8.75
The hotel is described as very clean and comfortable, with a high rating for cleanliness.
Service
7.25
Service has mixed reviews, with reports of inadequate assistance when unloading luggage.
Location
8.75
Convenient location near a train station with nearby dining options.
Room Quality
7.75
Rooms reported to be spacious but had issues with air conditioning leading to discomfort.
Amenities
8.25
Well-stocked amenities, including a pleasant bathing area and thoughtful additions.
Value for Money
8.25
The prices are perceived as reasonable considering the quality described.
Food and Beverage
6.75
Breakfast offerings were disappointing, impacting the experience negatively.
Overall Experience
8.25
Overall experience was positive despite some issues with service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:56

Property Description

Luxurious Accommodations with Modern Amenities

Hotel Crown Palais Kobe offers spacious modern accommodations with free Wi-Fi. Enjoy the spacious public bath and in-room massages. Direct access to JR Kobe Train Station.

Comfortable Rooms with Convenient Features

Air-conditioned rooms with flat-screen TV, minibar, and safety deposit box. Green tea, nightwear, slippers, and en suite bathroom with a hairdryer provided.

Convenient Location and Services

Close to Kobe Harbor Land and Meriken Park. Gift shop, flower shop, currency exchange, and luggage storage available. Dining options include Chinese and Western cuisine.

Book your stay at Hotel Crown Palais Kobe for a luxurious experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Location

Guest Reviews

8
Based on 328 reviews
Cleanliness: 8.75
Service: 7.25
Location: 8.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
E
Emiko • extended_group • us
8
2026-10-26 • via Nuitee
K
Keiko • family_with_children • jp
9
2026-10-25 • via Nuitee
小川 • solo_traveller • jp
9
2026-10-22 • via Nuitee
H
Hsuanting • extended_group • tw
7
Pros:

櫃檯服務，地點很棒

Cons:

晚上會有很像夜店在震動動感覺
床有凹陷，同行友人的也是

2026-10-21 • via Nuitee
S
Seoyoun • extended_group • kr
8
Pros:

방이 넓고 화장실도 넓고 직원분들 친절해서 좋았아요
호텔 근처에 쇼핑몰 마켓 등등이 있어 너무 좋아요

Cons:

침대위에 전에 묵었던 사람의 쓰레기가 있었어요

2026-10-20 • via Nuitee
遠藤 • solo_traveller • jp
7
2026-10-19 • via Nuitee
R
RYUKI • couple • jp
7
2026-10-18 • via Nuitee
大宮 • couple • jp
10
2026-10-15 • via Nuitee
Y
YURI • couple • jp
10
2026-10-14 • via Nuitee
大坪 • solo_traveller • jp
10
神戸をゆっくり楽しむ
Pros:

公共交通機関からのアクセスが良い
話題の施設が徒歩圏内

Cons:

特に無い

2026-10-12 • via Nuitee
M
Moyan • family_with_children • au
8
2026-10-12 • via Nuitee
J
Johan • couple • nl
9
2026-09-18 • via Nuitee
J
jui chien • extended_group • tw
10
美好
Pros:

整體都很好

Cons:

沒

2026-09-15 • via Nuitee
T
Takanori • solo_traveller • jp
7
スタッフさんの対応や施設の雰囲気は良かったのですが
Pros:

お部屋の雰囲気とスタッフさんの姿勢やサービスに満足しました。あと大浴場も概ね良かったと思います。

Cons:

掃除が行き届いてなかったこと。冷蔵庫に前のお客様の飲み物が入ったままでしたし、エレベーターにタバコの吸殻があったりしました。また部屋着がワンサイズしか無かったこと。子供用の分も有れば良かったかなと思いました。大浴場については、ぜひ朝風呂を導入して頂きたいです。人によっては朝の温泉が好きな方もいらっしゃると思います。

あと、これは私個人が感じたことですが、動線の確保が甘い気がしました。チェックインで待ってる時にインを済まされた方が並んでる列の横から歩いてきて思うように通れずイライラされていました。朝食の時も通路の幅が狭いせいか、人が増えるとぶつかりそうになったり、料理名の表記が間違っていたりしてました。

以上です。

2026-09-07 • via Nuitee
T
TATUKO • family_with_children • jp
10
現実逃避が出来ました。
Pros:

お風呂がゆっくり入れ水圧も良かった。チェックアウトが１２時なのでゆっくり過ごせた。

Cons:

車椅子使用の年寄りがいたのでお風呂に行くのに車椅子が無理だったのでちょっと大変でした。

2026-09-07 • via Nuitee
C
CHON TAT • extended_group • hk
5
2026-09-04 • via Nuitee
C
Chihling • couple • tw
6
2026-08-22 • via Nuitee
J
Jean-Marc • family_with_children • ch
9
Pros:

Die Lage gleich bei der Kōbe Station ist hervorragend. Zugang zum Hotel via Passage Center Harbourland ist sehr bequem. Umgebung top. Zimmer war gross, Einrichtung modern und stilvoll. Personal sehr aufmerksam, kompetent und freundlich.

2026-08-22 • via Nuitee
M
Martin • family_with_children • jp
10
Pros:

Grösse und Ausstattung der Zimmer. Alles sehr neu, Umbau Mitte 2025.
Sehr freundliches Personal.

2026-08-16 • via Nuitee
M
Man Chung Paul • family_with_children • hk
10
2026-08-13 • via Nuitee