Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious breakfast
Cons:
Cleanliness issues noted
Some amenities outdated

Categories

Cleanliness
7.88
Overall cleanliness was satisfactory, though some guests noted areas requiring more attention.
Service
9.35
Guests consistently praised the staff for their attentiveness and friendly demeanor.
Location
9.39
The hotel is conveniently located with easy access to public transport.
Room Quality
8.34
Rooms were described as clean, spacious, and comfortable, though some noted they are somewhat dated.
Amenities
8.87
Adequate basic amenities provided, with positive remarks on comfort.
Value for Money
8.83
The hotel met expectations based on pricing for its class.
Food and Beverage
8.88
Breakfast was highlighted as enjoyable, with quality but some comments on menu consistency.
Overall Experience
8.85
Most guests had a pleasant stay and recommend returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Luxurious Dining Options
Hotel Okura Fukuoka offers a remarkable experience with its 10 dining options, including Japanese cuisine at Yamazato, Sazanka Teppanyaki, and Kougyoku Sushi. Guests can also enjoy micro-brewed beers at Okura Brewery, adding a touch of exclusivity to their stay.

Wellness and Relaxation
Indulge in relaxation at the health club with an indoor pool, sauna, and massage services. After a day of sightseeing, unwind in the comfort of modern rooms equipped with amenities like a flat-screen TV, air purifier/humidifier, and a high-tech toilet for ultimate convenience.

Convenient Location and Services
Located just 250 meters from Nakasu-kawabata Subway Station, Hotel Okura Fukuoka provides easy access to popular attractions like the Tenjin area and Kushida Shrine. With concierge services, a tour desk, and proximity to transportation hubs, guests can explore the city with ease. Book now for a luxurious and convenient stay at Hotel Okura Fukuoka.

Important information:

Extra charges apply for the use of the hotel's health club, including the indoor pool, fitness room, hot tub, and massage services.

Children aged 13 years and below are not allowed to use the health club.

Children aged 18 years and below can only use the health club under adult supervision.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Location

Guest Reviews

8.8
Based on 1897 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
Y
YUMI • solo_traveller • jp
10
2026-08-29 • via Nuitee
T
TATSUO • solo_traveller • jp
8
2026-08-28 • via Nuitee
D
Daniel • extended_group • de
8
Pros:

Clean rooms, very nice personal. Great location.

Cons:

The spa area is great but it would be nice if hotel guests could at least use the pool for free.

2026-08-28 • via Nuitee
Y
Yuan • couple • fr
4
Trop cher pour ce qui offre.
Cons:

C’est très vieux très sombre et la chambre est petite.

2026-08-28 • via Nuitee
K
Karasaki • solo_traveller • jp
9
2026-08-27 • via Nuitee
G
Gu Sam • couple • kr
8
Cons:

여름이어서인지 룸 실내에 곰팡이냄새가 강하게 나서 조금 아쉬웠음

2026-08-27 • via Nuitee
P
Pui Ching Maria • family_with_children • hk
9
2026-08-27 • via Nuitee
G
gyutae • couple • kr
10
Pros:

오쿠라는 역시 오쿠라다

Cons:

없음

2026-08-25 • via Nuitee
R
RYO • solo_traveller • jp
9
2026-08-25 • via Nuitee
E
eik lim • solo_traveller • sg
5
fair stay, good food but upsetting in the way things are being handled as mentioned above.
Pros:

The recommendation of the Kogyoku Sushi restaurant was great as it was a Sunday and the restaurant in the hotel basement have a good chef, good menus and friendly staff, a much enjoyable, good Omakase sushi meal of choice.
So was the Yamazato - excellent dinner with great serving staff.

Cons:

It was disappointing at the Teppanyaki restaurant Sazanka on my last night, where I was being directed to a table which was service by a new young chef who was serving the left side of the teppan table. The sequence of serving the menus was also not good - in my 30 years of taking Japanese teppanyaki in the like of Okura Tokyo, New Otani Tokyo and Osaka, Imperial Tokyo and Osaka, Serena Tokyo Roppongi, this is the worst teppan I had. Rather unprofessional and without status. I was disappointed by this standard being presented by an Okura restaurant. I hope Okura can remedy such a bad presentation.

In term of checking in upon my arrival - without asking if I am a Okura Harmony member, I was asked to wait until 3pm for check in and register my room. The front desk was not allowed to check me in.
However, I found out from looking at people checking only to realize Okura member can check-in before 3pm.
I am abhorred by again the Okura hotel service, and their front and lobby staff of such ignorance and the way they treat a foreigner with such unfriendly mannerism. A very unbecoming of a great name hotel, but most disappointing.

2026-08-24 • via Nuitee
S
shinji • solo_traveller • jp
10
良かった
2026-08-23 • via Nuitee
N
Ngai • couple • hk
9
2026-08-23 • via Nuitee
嘉惠 • family_with_children • tw
10
2026-08-23 • via Nuitee
Y
Yunjae • family_with_children • kr
6
Pros:

로비나
직원의 친절도는 좋았어요

Cons:

도쿄 오쿠라에서 묵어보고 기억에 좋아서 명성을 생각해 예약했는데 방이 너무너무 좁고 구석구석 너무 낡았더라고요. 직원들의 서비스로 열악함을 조금 메웠지만 조금 기대에 미치지 못했어요

2026-08-23 • via Nuitee
小針 • solo_traveller • jp
7
2026-08-23 • via Nuitee
Y
YiPing • family_with_children • tw
9
Pros:

位置很好，窗外景色宜人。停車很方便，適合家族旅遊。服務人員很體貼主動。早餐很豐盛。

2026-08-22 • via Nuitee
K
Kunhyun • solo_traveller • kr
9
2026-08-21 • via Nuitee
구 • solo_traveller • kr
10
Pros:

직원 친절

Cons:

없음

2026-08-21 • via Nuitee
C
CHUNG YAO • couple • tw
10
2026-08-21 • via Nuitee
N
NAOKO • solo_traveller • jp
10
福岡旅行で必ず泊まりたい
Pros:

サービスがよい
清潔
朝食がとてもおいしい

Cons:

特に思い当たりません

2026-08-20 • via Nuitee