Pan Pacific Vancouver

Hotels
Pan Pacific Hotels & Resorts
8.8 (4713 reviews)
Suite 300-999 Canada Place , Vancouver , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious and comfortable rooms
Cons:
High prices
Some amenities lacking

Categories

Cleanliness
8.8
Location and cleanliness positively noted in reviews.
Service
9.3
Service was described as friendly and top-notch, with specific commendation for staff.
Location
9.3
Location praised as unbeatable and convenient to tourist areas.
Room Quality
8.8
Mixed reviews; some rooms were dated while others were recently renovated.
Amenities
8.8
Good amenities mentioned but there were issues with wifi and TV services.
Value for Money
8.3
Price noted as high considering some amenities were lacking, but overall acceptable.
Food and Beverage
7.8
Breakfast not as good as other 5-star hotels, affecting perceived value.
Overall Experience
9.3
Memorable experiences and strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Luxurious Waterfront Retreat
Experience the ultimate luxury at Pan Pacific Vancouver Hotel, located right by the waterfront and Canada Place cruise ship terminal.

Wellness Spa and Gourmet Dining
Indulge in relaxation at the wellness spa and savor delectable Asian fusion cuisine at Oceans 999 restaurant. Unwind at Coal Harbour Bar's outdoor terrace with a refreshing cocktail.

Outdoor Pool and Concierge Services
Enjoy a heated outdoor pool, hot tub, and sauna with stunning waterfront views. Let our tour desk and concierge services enhance your stay, ensuring a seamless and memorable experience.

Ready to elevate your stay in Vancouver? Book now at Pan Pacific Vancouver Hotel for an unforgettable waterfront getaway.

Important information:

Please note, any reservation for 7 nights or more requires a 50% deposit.

Please note, for pre-paid bookings, the original credit card must be presented at check-in.

Please note, parking is available for CAD 58 self-service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Location

Guest Reviews

8.8
Based on 4713 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
L
Linda family_with_children nl
9
Toplocatie voor cruise vertrek en prettig hotel met vriendelijk personeel
Pros:

De locatie was top zeker gezien we hier vandaan op cruise vertrokken. Ideaal dat het hotel de koffers naar onze hutten bracht op het schip. Zeer vriendelijk personeel.

Cons:

Niets.

2026-08-15 via Nuitee
L
Linee solo_traveller hk
6
Old fashion check in make mistakes with payment
Pros:

Location

Cons:

Old fashion outdated

2026-08-15 via Nuitee
C
Courey family_with_children us
10
An absolutely wonderful stay! We loved it there!
Pros:

Convenience to cruise dock!! Large panoramic window looking at the harbor!

2026-08-15 via Nuitee
M
Monty_D solo_traveller gb
9
Pros:

Excellent location

2026-08-15 via Nuitee
L
Laurence couple fr
5
Cons:

Noisy air conditioning and fan
Windows which cannot be opened
Pacific club
Outdated hotel

2026-08-15 via Nuitee
L
Leonardo couple br
9
2026-08-15 via Nuitee
A
Alexander family_with_children de
6
Zu teuer für die angebotene Leistung. Auf der anderen Seite des Pazifik kann man das um Welten besser.
Pros:

Solide. Nicht vom anderen Stern.

Cons:

Rechnung musste auf booking.com Preis korrigiert werden. Differenz von über 50 CAD pro Tag.

2026-08-14 via Nuitee
T
Teresa couple de
9
2026-08-14 via Nuitee
M
Michael family_with_children ch
4
Pros:

Tolle Lage

Cons:

Der check-in war eine Katastrophe, bei ekinem Hotel in der Preisklasse ist es inakzeptabel 1 Stunde in der Schlange zu stehen für den checkin
Des weiteren haben wir ein Zimmer bekommen dass extrem nach Schweiss gerochen hat

2026-08-14 via Nuitee
J
Justin couple gi
9
Perfect relaxation hotel
Pros:

Location, services, food, staff

Cons:

Lifts took a while as they are very old

2026-08-14 via Nuitee
A
Amy solo_traveller us
8
Great location to the Port
Pros:

We loved the ease of being at the Port and having our bags transferred to the ship.

Cons:

The light switch was outside the bathroom. It was really strange.

2026-08-14 via Nuitee
D
Deborah couple us
10
2026-08-13 via Nuitee
P
Paul solo_traveller us
1
2026-08-13 via Nuitee
R
Rakesh extended_group us
9
I would love to stay longer in the same room again.
Pros:

Location ,rooms,cleanliness.

Cons:

Less staff at front desk.Not much help with luggage for big groups and not proactive upon arrival.Check in not streamlined with digital technology.

2026-08-13 via Nuitee
P
Pearson family_with_children us
10
Wonderful pre cruise stay
Pros:

Great stay prior to cruise. They even take your bags to the ship for you!!

Cons:

It was all great

2026-08-12 via Nuitee
J
Jason family_with_children us
10
2026-08-12 via Nuitee
L
Lisa couple us
9
Perfect hotel choice for your Princess Alaskan Cruise
Pros:

It’s proximity to the cruise ship and the luggage transfer service were both ideal.

Cons:

We enjoyed everything about the hotel.

2026-08-12 via Nuitee
L
Lynne couple us
9
Beautiful, convenient hotel to begin an Alaska cruise.
Pros:

We upgraded to one of the upper floors that allow entry to the free breakfast and hors d'oeuvres room. This added cost to an already expensive room, but was well worth it. The snacks and free buffet breakfast that came with the upgrade may well have cost as much as the upgrade if we had had to buy them nearby. The view from the breakfast room was stellar, looking toward the Pacific across Vancouver. Onsite food was very good. Staff were friendly and efficient. We were there for our first ever cruise, and the location of the hotel made access to the ship incredibly convenient since the hotel is essentially at the cruise terminal. Our luggage was transported to the ship by the hotel staff, meaning we only had to get ourselves there. Finally, there are several shops, including a pharmacy, within a block of the hotel in case guests need to pick up sundries. We would definitely splurge to stay here again if we ever take another Alaska cruise.

Cons:

The only downside to this hotel is the cost.

2026-08-11 via Nuitee
S
Stephanie couple us
10
Pros:

Very easy check in
Beautiful room vieswesome’

2026-08-11 via Nuitee
A
Adnan family_with_children sa
1
2026-08-11 via Nuitee