Pan Pacific Vancouver

Hotels
•
Pan Pacific Hotels & Resorts
8.8 (4563 reviews)
Suite 300-999 Canada Place , Vancouver , ca
+16046628111

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious and comfortable rooms
Cons:
High prices
Some amenities lacking

Categories

Cleanliness
8.8
Location and cleanliness positively noted in reviews.
Service
9.3
Service was described as friendly and top-notch, with specific commendation for staff.
Location
9.3
Location praised as unbeatable and convenient to tourist areas.
Room Quality
8.8
Mixed reviews; some rooms were dated while others were recently renovated.
Amenities
8.8
Good amenities mentioned but there were issues with wifi and TV services.
Value for Money
8.3
Price noted as high considering some amenities were lacking, but overall acceptable.
Food and Beverage
7.8
Breakfast not as good as other 5-star hotels, affecting perceived value.
Overall Experience
9.3
Memorable experiences and strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Luxurious Waterfront Retreat
Experience the ultimate luxury at Pan Pacific Vancouver Hotel, located right by the waterfront and Canada Place cruise ship terminal.

Wellness Spa and Gourmet Dining
Indulge in relaxation at the wellness spa and savor delectable Asian fusion cuisine at Oceans 999 restaurant. Unwind at Coal Harbour Bar's outdoor terrace with a refreshing cocktail.

Outdoor Pool and Concierge Services
Enjoy a heated outdoor pool, hot tub, and sauna with stunning waterfront views. Let our tour desk and concierge services enhance your stay, ensuring a seamless and memorable experience.

Ready to elevate your stay in Vancouver? Book now at Pan Pacific Vancouver Hotel for an unforgettable waterfront getaway.

Important information:

Please note, any reservation for 7 nights or more requires a 50% deposit.

Please note, for pre-paid bookings, the original credit card must be presented at check-in.

Please note, parking is available for CAD 58 self-service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 5.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 58 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4563 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
H
Heather • family_with_children • us
10
Lovely hotel that is convenient and caters to the needs of its customers
Pros:

Lovely property that is perfect for anyone beginning or ending their cruise vacation- a quick and easy walk to Gastown as well

Cons:

The selections at the club level breakfast could have been better, but overall the stay was a definite 10/10

2026-07-03 • via Nuitee
J
jane • couple • us
8
Good for cruise departure. Expensive but nice
Pros:

Location to cruise port

Cons:

Nothing open to eat when we arrived at 11pm

2026-07-03 • via Nuitee
V
Veronika • solo_traveller • cz
9
2026-07-02 • via Nuitee
R
Raymond • couple • us
10
Excellent stay,
Pros:

Location to cruise port

2026-07-02 • via Nuitee
J
Jeff • couple • ca
10
Wonderful stay at the beautiful Pan Pacific
Pros:

Very nice amenities, especially if you stay in a Pacific Club floor. Breakfast buffet and lounge were good. Great views.

Cons:

Bit pricey compared to similar destinations around the world.

2026-07-01 • via Nuitee
K
Kalie • couple • us
10
Excellent.
Pros:

Everything. Close to the cruise ships, food, fun.
Staff was amazing!

Cons:

We liked it all. Very convenient.

2026-06-30 • via Nuitee
K
Karen • solo_traveller • ca
9
2026-06-30 • via Nuitee
V
vicki • extended_group • ca
10
2026-06-29 • via Nuitee
A
Amy • couple • us
6
Super over priced for the accommodations
Pros:

Location close to cruise terminal.

Cons:

The rooms were very spread out without correct numbering. We walked in circles looking for our room. We even were told to get on the worker elevator rather than the customer elevator to find our room.

2026-06-29 • via Nuitee
J
Jones • solo_traveller • us
10
Pros:

It was in a great location and the stay was very nice.

Cons:

NA

2026-06-29 • via Nuitee
P
Patricia • family_with_children • es
9
2026-06-28 • via Nuitee
T
Tonia • solo_traveller • us
10
Pros:

Food court and convenient t ship

Cons:

Restaurants expensive

2026-06-28 • via Nuitee
J
Jo • couple • au
10
2026-06-28 • via Nuitee
H
Hans • extended_group • ae
9
Beautiful and clean
Pros:

Location

Cons:

Nothing

2026-06-28 • via Nuitee
M
Marcia • solo_traveller • us
8
Great location for cruise departures.
Pros:

Location for cruise departure and support of bell staff handling luggage

Cons:

Extremely expensive

2026-06-28 • via Nuitee
S
Stephen • family_with_children • us
9
Great hotel and good for accces Vancouver sight seeing
Pros:

Location was good and staff were very helpful.

Cons:

Tidy and good views.

2026-06-28 • via Nuitee
J
Joanne • solo_traveller • ca
10
2026-06-28 • via Nuitee
D
Dale • family_with_children • us
6
Had we not had a cruise we never would have stayed.
Pros:

Location, location, location. The staff was very professional and nice.

Cons:

The food was sub par, the bedding and pillows are beyond in need of upgrading, and the rooms in general are in need of improvement/updating. It is obvious the hotel trades on its location and connection to the port to keep its pricing strong with no real re-investment into the property. The shops for instance do not look they have been updated since 1995.

2026-06-28 • via Nuitee
R
Rosanna • couple • us
10
Excellent location! Great customer service.
Pros:

Excellent location! Great customer service.

Cons:

N.a

2026-06-27 • via Nuitee
K
Kavetskaya • family_with_children • us
10
2026-06-27 • via Nuitee