Pan Pacific Vancouver

Hotels
Pan Pacific Hotels & Resorts
8.8 (4603 reviews)
Suite 300-999 Canada Place , Vancouver , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious and comfortable rooms
Cons:
High prices
Some amenities lacking

Categories

Cleanliness
8.8
Location and cleanliness positively noted in reviews.
Service
9.3
Service was described as friendly and top-notch, with specific commendation for staff.
Location
9.3
Location praised as unbeatable and convenient to tourist areas.
Room Quality
8.8
Mixed reviews; some rooms were dated while others were recently renovated.
Amenities
8.8
Good amenities mentioned but there were issues with wifi and TV services.
Value for Money
8.3
Price noted as high considering some amenities were lacking, but overall acceptable.
Food and Beverage
7.8
Breakfast not as good as other 5-star hotels, affecting perceived value.
Overall Experience
9.3
Memorable experiences and strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Luxurious Waterfront Retreat
Experience the ultimate luxury at Pan Pacific Vancouver Hotel, located right by the waterfront and Canada Place cruise ship terminal.

Wellness Spa and Gourmet Dining
Indulge in relaxation at the wellness spa and savor delectable Asian fusion cuisine at Oceans 999 restaurant. Unwind at Coal Harbour Bar's outdoor terrace with a refreshing cocktail.

Outdoor Pool and Concierge Services
Enjoy a heated outdoor pool, hot tub, and sauna with stunning waterfront views. Let our tour desk and concierge services enhance your stay, ensuring a seamless and memorable experience.

Ready to elevate your stay in Vancouver? Book now at Pan Pacific Vancouver Hotel for an unforgettable waterfront getaway.

Important information:

Please note, any reservation for 7 nights or more requires a 50% deposit.

Please note, for pre-paid bookings, the original credit card must be presented at check-in.

Please note, parking is available for CAD 58 self-service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 5.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 58 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4603 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
S
steve solo_traveller us
10
2026-07-25 via Nuitee
S
Stay00283760897 Business Noida, Gautam Buddha Nagar District, Uttar Pradesh
10
Out standing.. best so far
Pros:

Outstanding in Every Way!

Pan Pacific Vancouver is simply world-class. The location is unbeatable, the harbour views are breathtaking, and every detail reflects luxury and excellence. The rooms are immaculate, the facilities are exceptional, and the service is flawless.

What truly sets this hotel apart is its incredible team—warm, professional, and genuinely dedicated to creating a memorable experience. From check-in to check-out, everything was seamless.

Without a doubt, one of the finest hotels I’ve ever stayed in. I wouldn’t hesitate to return and highly recommend it to anyone visiting Vancouver.

2026-07-24 via Tripadvisor
Y
Yuri solo_traveller nz
10
2026-07-24 via Nuitee
C
Carl solo_traveller us
8
Pros:

Great location - especially for going on cruise.

2026-07-24 via Nuitee
R
Robert couple us
10
Pros:

Room entitled us to use the Pacific Club. Breakfast was very good. The Club room had great views and was not crowded.

2026-07-24 via Nuitee
M
mandyredfern Family
10
Wonderful Stay at Pan Pacific
Pros:

What an incredible experience! We stayed here before our cruise and everything was fantastic! Benjamin, at the front desk, was welcoming and helpful in making sure our family was taken care of during our visit. The lounge staff were simply incredible and made our stay magical. Thank you Pan Pacific!!

2026-07-23 via Tripadvisor
J
John couple ie
8
Pros:

Great location

Cons:

Very big and clearly catering for cruises so a bit soulless

2026-07-23 via Nuitee
H
Harman extended_group au
1
Not safe to stay
Cons:

We were staying at room 1224 at pan pacific.There were no mats inside the bath tub.My cousin Jaswinder he fell down in bathtub while taking shower because it was slippery.He got hurt near left ribs.It has been almost 2 weeks about this incident & he hasn’t recovered yet.We did mentioned at the reception on the same day & they also spoke to their manager he responded saying we do not keep any non slippery in our hotels bathtub sorry we can not do anything.This is ridiculous how come 7 star hotel has such low standards & not even consider about the safety of their guests.I did not expect that kind of respond from their manager.

2026-07-23 via Nuitee
M
Mark couple nl
10
Top hotel in downtown Vancouver
Pros:

De locatie als je gaat Cruisen

2026-07-23 via Nuitee
K
Kimberly extended_group us
10
Always live staying here.
Pros:

Love the location. The rooms are clean and the beds are comfortable.

Cons:

Wasn’t happy about the rate hike due to a sports event I had nothing to do with and I had made my reservations well ahead of time for my trip.

2026-07-23 via Nuitee
J
James couple us
10
Really nice stay before boarding a seaplane bound for Seattle the next morning!
Pros:

Was very clean and in a great location for us! We loved the view of Vancouver Harbor from our room!

2026-07-22 via Nuitee
G
Gerald couple us
10
cruise ship fun
Pros:

the close location to our cruise embarkation

Cons:

no complaints but elevators can be slow during peak times

2026-07-21 via Nuitee
P
Peter extended_group ch
8
Super Hotel für 4 Tage
Pros:

Lage war super besser geht nicht
Frühstück hervorragend

Cons:

Vielleicht der Preis .. WM 26

2026-07-20 via Nuitee
C
Charles solo_traveller gb
7
Cons:

Dated and panoramic view was not there for deluxe room

2026-07-20 via Nuitee
C
Catherine solo_traveller gb
10
Pros:

The view! We've stayed here before...it's not the cheapest but the views are exceptional...it's a real joy!

2026-07-19 via Nuitee
N
Nigel couple gb
10
As above
Pros:

Stunning view
Special room requests were met
Concierge staff were exceptional

Cons:

WiFi did not work on floor 20

2026-07-19 via Nuitee
R
Robert couple us
5
Hotel is nice but layout of our room is very dangerous.
Cons:

I had a serious injury in the room because of the position of the bed in the room. The wooden bed frame has very sharp corners and the distance between the bed and a large post in the room is too narrow to enter the bed. We had to get medical help twice to stop the bleeding on the injured leg after we left the hotel. We were on the room the night of July 4th. Please check out the layout of the room. It is very dangerous. Bob and Alexandra Nourse.

2026-07-19 via Nuitee
A
Anderson couple us
10
Front desk was kind , friendly, informative every single time we had a question or needed anything.We came early during
Pros:

Great location. I’m sure it’s a landmark in Vancouver with the spectacular views in every direction. We so enjoyed our pool time. Did not want to leave because of the pool views. Water temperature was perfecto!! Truly beautiful.

Cons:

Nothing to dislike.

2026-07-18 via Nuitee
H
Haviland solo_traveller us
10
2026-07-18 via Nuitee
2
277osamac Solo travel
2
Unfair wages
Pros:

It’s unfair for the workers to work this hard and not get a raise if you want me to keep coming do something about . Do something be FAIR

2026-07-17 via Tripadvisor