Pan Pacific Vancouver

Hotels
•
Pan Pacific Hotels & Resorts
8.8 (4509 reviews)
Suite 300-999 Canada Place , Vancouver , ca

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Children allowed
Pets allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Concerts/live shows
Wine release events
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious and comfortable rooms
Cons:
High prices
Some amenities lacking

Categories

Cleanliness
8.8
Location and cleanliness positively noted in reviews.
Service
9.3
Service was described as friendly and top-notch, with specific commendation for staff.
Location
9.3
Location praised as unbeatable and convenient to tourist areas.
Room Quality
8.8
Mixed reviews; some rooms were dated while others were recently renovated.
Amenities
8.8
Good amenities mentioned but there were issues with wifi and TV services.
Value for Money
8.3
Price noted as high considering some amenities were lacking, but overall acceptable.
Food and Beverage
7.8
Breakfast not as good as other 5-star hotels, affecting perceived value.
Overall Experience
9.3
Memorable experiences and strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Luxurious Waterfront Retreat
Experience the ultimate luxury at Pan Pacific Vancouver Hotel, located right by the waterfront and Canada Place cruise ship terminal.

Wellness Spa and Gourmet Dining
Indulge in relaxation at the wellness spa and savor delectable Asian fusion cuisine at Oceans 999 restaurant. Unwind at Coal Harbour Bar's outdoor terrace with a refreshing cocktail.

Outdoor Pool and Concierge Services
Enjoy a heated outdoor pool, hot tub, and sauna with stunning waterfront views. Let our tour desk and concierge services enhance your stay, ensuring a seamless and memorable experience.

Ready to elevate your stay in Vancouver? Book now at Pan Pacific Vancouver Hotel for an unforgettable waterfront getaway.

Important information:

Please note, any reservation for 7 nights or more requires a 50% deposit.

Please note, for pre-paid bookings, the original credit card must be presented at check-in.

Please note, parking is available for CAD 58 self-service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 5.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 58 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4509 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
O
Oberto • solo_traveller • us
10
2026-06-13 • via Nuitee
C
Carissa • family_with_children • us
7
Good for what it was
Pros:

Room was fine

Cons:

In the convention center.

2026-06-12 • via Nuitee
L
Lisa • extended_group • us
10
Perfect way to start pre-cruise trip!
Pros:

From the moment we checked in to check out the experience was top notch. Staff very helpful, location could not have been better, food delicious, room very comfotable. Loved being in same building location as cruise ships and that the hotel took care of our bags on embarkation day.

2026-06-12 • via Nuitee
D
David • couple • gb
10
I would recommend this hotel
Pros:

Everything you think you need they go one better

2026-06-11 • via Nuitee
F
Francine • extended_group • ca
8
2026-06-11 • via Nuitee
B
Blake • solo_traveller • us
10
Beautiful hotel. Enjoyable experience
Pros:

Location, decor, staff

Cons:

No shuttle from airport. At $625 per night there should have been a courtesy shuttle

2026-06-11 • via Nuitee
S
sandra • solo_traveller • us
10
Pan Pacific Club Floor is a lovely experience.
Pros:

I liked that I was able to go to the Club floor (23) and wait on my room to be ready. Unfortunately the people in the room next to mine had EXCEPTIONALLY noisy children, and my room and theirs were actually connected (there was a locked door between us). No view from the room, but who needs a few in the room anyway :-)

Cons:

The lights in the room were exceptionally odd. I couldn't figure out for the life of me how to get most of them to turn on. Housekeeping came VERY late (like 5 pm) which was a little difficult, as I was getting ready to head to dinner. But they were super sweet and we figured it out. Also, it seems like this hotel is used by the cruise lines, there were a TON and I mean a TON of cruise-related folks that were in and out. I didn't run into them all that much, but that was because, for example, I would take my breakfast at the very earliest, etc.

2026-06-10 • via Nuitee
K
Katja • solo_traveller • de
6
Pros:

Es ist sehr sauber und es hat alle Accessories, die man für ein solches Haus erwartet.

Cons:

Das Hotel ist etwas in die Jahre gekommen. Das merkt man an einzelnen Elementen wie Türen, Ausstattung und Design.
Der versprochene Hafenblick war ok, aber mehr auf den Hotelpool und im untersten Stockwerk. Für den Preis waren da sicherlich die Erwartungen höher.

2026-06-10 • via Nuitee
S
Susan • couple • us
10
2026-06-10 • via Nuitee
S
Saraphine • solo_traveller • ca
10
2026-06-09 • via Nuitee
V
Veronica • couple • au
4
The experience was average and I would not recommend a club room to anyone.
Pros:

Great location. Spaciousness of public areas.

Cons:

The hotel is overpriced, tired - badly in need of a revamp. The club room was ok however the suite was tired and in need of a revamp. The club was small and choice limited. I did not appreciate paying over $1000 Aus dollars for a club room and then being charged additional for any alcoholic drinks.

2026-06-09 • via Nuitee
W
Wendell • family_with_children • us
10
2026-06-09 • via Nuitee
S
Suraya • family_with_children • za
8
2026-06-09 • via Nuitee
H
Holly • couple • us
10
Beautiful Hotel with magnificent views accommodating staff Highly recommend
Pros:

The view was positively stunning Looking out the window was like staring at a postcard The manager, Amir, made sure our stay was all that we wanted it to be Very accommodating and informative Lobby connected to underground foodcourt, Starbucks, Rex all etc. My Mother and I would highly recommend

2026-06-09 • via Nuitee
J
John • solo_traveller • us
8
Easy walk to cruise terminal. You don’t even need to go outside. Car rental on site.
Pros:

Perfect for pre cruise stay.

Cons:

Expensive. A little outdated.

2026-06-08 • via Nuitee
L
Louis • couple • us
10
2026-06-08 • via Nuitee
K
Katie • family_with_children • us
10
2026-06-08 • via Nuitee
T
Tasia • couple • us
9
Wonderful stay
Pros:

Beautiful views !
Location unbeatable
Good breakfast on property got drinks at bar at night
Had a great time

Cons:

The pool is outside would be nice if there was an indoor pool and hot tub as well.

2026-06-08 • via Nuitee
P
paul • solo_traveller • ca
10
2026-06-08 • via Nuitee
K
Kasey • family_with_children • au
10
2026-06-07 • via Nuitee