Pan Pacific Vancouver

Hotels
•
Pan Pacific Hotels & Resorts
8.6 (4211 reviews)
Suite 300-999 Canada Place , Vancouver , CA
+1 604-662-8111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location and harbour/cruise views
Clean, spacious and comfortable rooms
Friendly and attentive staff in many instances
Good pool and heated facilities
Club level/Pacific Club service and views
Very convenient for cruise port access
Cons:
Hot tub and club lounge are too small/limited
Breakfast selection/value is often criticized
Some isolated unfriendly staff and slow/denied early check-in
Some rooms/areas feel dated; mattress sagging reported
Valet parking is expensive
Minor corridor damage and occasional noise on lower floors

Categories

Cleanliness
9
Rooms are repeatedly described as clean and comfortable; generally positive housekeeping with only minor issues (corridor dings mentioned once).
Service
8.9
Most staff described as friendly, attentive and helpful (concierge, club level, staff praised), though there are isolated reports of unfriendly staff, slow check-in and a denied early check-in.
Location
9.8
Consistently praised as an excellent, unbeatable location with great views over Coal Harbour and immediate convenience for the cruise port and ferries.
Room Quality
8.3
Rooms are described as spacious with great views and comfortable beds, but some guests note dated decor, a sagging mattress and minor wear (corridor dings).
Amenities
7.6
Pool and heated facilities are liked, but several amenities draw criticism: hot tub too small for hotel size, small club lounge with limited selection, and valet is pricey.
Value for Money
8
Mixed perceptions: a few note it is more affordable than alternatives, but multiple guests call the hotel overpriced for what is delivered (especially breakfast and some dated aspects).
Food and Beverage
7.6
Pacific Club and some food items are praised, but breakfast selection/value is often criticized and some guests reported unhappy/unsmiling servers during breakfast service.
Overall Experience
9.6
Overall stays are very positive — beautiful property, stunning views and many would stay again — with a few service/value/amenity issues that did not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Waterfront Retreat
Experience the ultimate luxury at Pan Pacific Vancouver Hotel, located right by the waterfront and Canada Place cruise ship terminal.

Wellness Spa and Gourmet Dining
Indulge in relaxation at the wellness spa and savor delectable Asian fusion cuisine at Oceans 999 restaurant. Unwind at Coal Harbour Bar's outdoor terrace with a refreshing cocktail.

Outdoor Pool and Concierge Services
Enjoy a heated outdoor pool, hot tub, and sauna with stunning waterfront views. Let our tour desk and concierge services enhance your stay, ensuring a seamless and memorable experience.

Ready to elevate your stay in Vancouver? Book now at Pan Pacific Vancouver Hotel for an unforgettable waterfront getaway.

Important information:

Please note, any reservation for 7 nights or more requires a 50% deposit.

Please note, for pre-paid bookings, the original credit card must be presented at check-in.

Please note, parking is available for CAD 58 self-service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Location

Guest Reviews

8.6
Based on 4211 reviews
Cleanliness: 9
Service: 8.9
Location: 9.8
Room Quality: 8.3
Amenities: 7.6
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 9.6
J
Jennifer • couple • gb
10
2026-10-31 • via Nuitee
A
Arno • couple • de
9
2026-10-30 • via Nuitee
J
Jodie • couple • au
10
2026-10-30 • via Nuitee
K
Kylie • extended_group • au
7
Nice location, recreational facilities let it down
Pros:

Good location. Rooms clean and comfortable. Staff friendly.

Cons:

The hot tub is way too small for the size of the hotel. The club lounge is very small, limited selection of breakfast items

2026-10-30 • via Nuitee
M
Martina • couple • ca
10
2026-10-30 • via Nuitee
J
Jason Sumner • couple • us
10
Pros:

Beautiful property with excellent views. Excellent location. Staff is attentive and polite

2026-10-29 • via Nuitee
S
Sherrymae • couple • ca
10
2026-10-29 • via Nuitee
W
Weslley • extended_group • us
8
Location and convenience for those cruising.
Pros:

Location and the room was spacious and very clean.

Cons:

We were denied an early check in of 2 hours, even though they had plenty of rooms available ,and this is not a cheap hotel.

2026-10-29 • via Nuitee
J
Judith • couple • de
10
2026-10-28 • via Nuitee
P
Pam Mentzer • couple • us
10
Exceeded our expectations!
Pros:

We very much enjoyed the service & view as well as the food from the Pacific Club.

Cons:

Nothing comes to mind.

2026-10-28 • via Nuitee
J
Jessica • family_with_children • ca
8
Pros:

Tad more affordable than other places in the area and very large rooms

Cons:

Valet parking is a bit pricey

2026-10-28 • via Nuitee
W
Weingarten • couple • mx
10
2026-10-28 • via Nuitee
S
Simon • family_with_children • ch
10
Best views, great location, beautiful hotel.
Pros:

View from room over the cruise terminal towards the mountains
Great hotel and facilities
Excellent location

2026-10-28 • via Nuitee
G
Geoffrey • couple • ca
9
2026-10-27 • via Nuitee
H
Heike • solo_traveller • de
7
2026-10-27 • via Nuitee
V
vanessa • solo_traveller • gb
8
Stunning location, very comfortable stay
Pros:

Lovely hotel

Cons:

A little dated in places a 5* from the 80/90s

2026-10-27 • via Nuitee
B
Brian • couple • ca
9
2026-10-26 • via Nuitee
A
Ash • family_with_children • gb
9
Hotel stay to celebrate retirement
Pros:

Stayed at Club Level city view with partial view of harbour and rail yards. Had view of mountain in background which was all great. Included breakfast was delicious, drinks on offer were great. Suggestions by concierge for things to do were great. Swam in the pool and it was nice and heated. Towels were plush and bed very comfortable. I took my mum on a trip to Canada from Australia to celebrate her retirement after some health struggles and Pan Pacific delivered a cake saying Happy Retirement on first arrival which was very delicious. We are glad we picked this location to end our trip to Canada on.

Cons:

Corridor had some slight dings to wallpaper

2026-10-26 • via Nuitee
C
Chris • solo_traveller • ca
8
Great place to relax and enjoy the beauty of vancouver
Pros:

Amazing location with unbeatable views

Cons:

A bit overpriced for the rooms

2026-10-25 • via Nuitee
R
Robert Stefan • couple • ro
8
Great location
Pros:

Location

Cons:

Poor breakfast for the value paid and 5 star status

2026-10-25 • via Nuitee