Excelsior Palace Portofino Coast

Hotels
9.1 (2219 reviews)
Via San Michele Di Pagana 8 , Rapallo , IT
+39 0185 230666

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful hotel
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.15
Guests reported the hotel was beautiful and clean.
Service
9.65
Staff were described as friendly, accommodating, and attentive throughout the stay.
Location
9.65
The hotel is located in a stunning area with beautiful views.
Room Quality
8.15
Some rooms were noted to be small, affecting overall comfort.
Amenities
9.15
The spa and pool facilities were highlighted as impressive.
Value for Money
9.15
Positive experiences indicate good value, despite some minor complaints.
Food and Beverage
8.65
Breakfast choices were considered limited by some guests.
Overall Experience
9.25
Overall sentimental reviews indicate a superb stay and high recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:21

Property Description

Panoramic Views and Luxury Accommodation:
Enjoy breathtaking views of Portofino Bay from the comfort of your room at Excelsior Palace, a prestigious 5-star hotel. Indulge in spacious rooms, many offering stunning sea views, along with top-notch amenities including free WiFi and luxurious bathrobes.

Fine Dining and Beachfront Experience:
Savor exquisite meals at the on-site Lord Byron restaurant with panoramic views of Tigullio Gulf, or dine at the Eden Roc restaurant located at the private beach during the summer season. Treat yourself to culinary delights while enjoying the sea breeze and picturesque surroundings.

Wellness and Leisure Facilities:
Unwind at the wellness center's gym overlooking the sea, pamper yourself with a relaxing massage or beauty treatment, and take advantage of the two infinity pools at the private beach. Excelsior Palace offers a perfect blend of luxury, comfort, and leisure for an unforgettable stay.

Ready to experience luxury and relaxation at Excelsior Palace? Book your stay now and immerse yourself in the beauty of Portofino Bay.

Important information:

All wellness center services, outdoor swimming pool and beach club access are complimentary.

The private beach area is open from June 1 to September 30.

Please note that surcharges apply for pets, both for staying in the hotel and separately to access the beach club. Only small-sized pets are allowed at the property.

Please note that a garage with CCTV surveillance is also available at an additional cost.

Please note that this property has 2 restaurants: the Lord Byron Restaurant open all the year and the Eden Roc summer Restaurant is closed from October 1st, 2025 to May 31st, 2026.
In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

9.1
Based on 2219 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.25
A
ALBERTO • couple • it
8
Pros:

colazione

Cons:

la responsabile spa

2026-10-29 • via Nuitee
P
Paolo • couple • it
10
2026-10-25 • via Nuitee
A
Andrea • couple • hu
10
2026-10-19 • via Nuitee
A
Aldo Ernesto • solo_traveller • ch
10
Meravigliosa
Pros:

Stupenda

2026-10-17 • via Nuitee
A
Alexia • couple • fr
8
Une vue et un spa incroyable mais le reste n’est pas au niveau d’un 5*
Pros:

Le spa et la piscine étaient magiques, la vue de la chambre

Cons:

Personnel pour certains peu avenants, on a l’impression de déranger…
La salle de bain et baignoire de la chambre pas au niveau d’un 5 étoiles
Petit déjeuner limité pour ce niveau d’hôtel aussi

2026-10-16 • via Nuitee
M
Monica • family_with_children • cl
8
Excelente descanso en un lugar especial.
Pros:

El lugar y las vistas lo mejor!

Cons:

Nada

2026-10-15 • via Nuitee
C
Colette • couple • gb
8
Lovely hotel though slightly faded glory.
Pros:

Lovely infinity pool and view from restaurant. Nice sea view from our room

Cons:

Long and steep walk up from the busy road. Tricky with cases.

2026-10-15 • via Nuitee
L
Lilach • extended_group • il
9
חוויה
Cons:

ארוחת בוקר לא כמו שציפיתי לא תומת את דרגת המלון

2026-10-14 • via Nuitee
E
Einat • couple • il
10
Perfect beach vacation!
Pros:

Everything! Beautiful hotel in a great location . All was just perfect ! Restaurant , breakfast , room , spa, staff .
Highly recommended!

Cons:

Nothing

2026-09-15 • via Nuitee
M
Mark • couple • au
10
Beautiful hotel, in amazing location. Views were beautiful!!
Pros:

Everything, the hotel is absolutely beautiful. We were celebrating our honeymoon and they left us a beautiful gift in our room and letter. It was really special and we really enjoyed our stay. We will be back :)

2026-09-14 • via Nuitee
C
Carole • couple • ch
9
2026-09-13 • via Nuitee
D
Domantas • couple • lt
10
Nerealus vaizdas, old money prabanga
Pros:

Labai įspūdingas senas viežbutis bet super tvarkingas, su labai prabangių beach club

Cons:

Nesugalvoju

2026-09-12 • via Nuitee
P
Pascal • solo_traveller • ch
9
2026-09-11 • via Nuitee
H
Henrik • solo_traveller • dk
2
2026-09-10 • via Nuitee
D
D'Auria • couple • it
10
2026-09-07 • via Nuitee
C
Corporate Eric • couple • gr
9
2026-09-04 • via Nuitee
C
Corporate Eric • couple • gr
9
2026-09-04 • via Nuitee
M
marcelo • couple • br
4
ruim
Pros:

localizacao

Cons:

Muito velho , quarto pequeno e limpeza geral do quarto e hotel tbem limpeza ruim

2026-09-04 • via Nuitee
P
Paul • couple • gb
10
Pros:

Superb hotel, all staff exceptionally friendly. Dona in the restaurant - special mention - made us feel so welcome. All bar staff brilliant as well.
Love the pool set up, and sun beds on the ledges by the sea... Loved the little moped rental to go to Portofino for the day :-)

Cons:

Nothing

2026-09-01 • via Nuitee
D
Daniel • couple • gb
6
Pros:

Beach club was good, staff were all friendly

Cons:

Dated decor, poor aircon, limited breakfast (certainly not 5 star standard)

2026-08-26 • via Nuitee