Excelsior Palace Portofino Coast

Hotels
9.1 (2219 reviews)
Via San Michele Di Pagana 8 , Rapallo , it

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful hotel
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.15
Guests reported the hotel was beautiful and clean.
Service
9.65
Staff were described as friendly, accommodating, and attentive throughout the stay.
Location
9.65
The hotel is located in a stunning area with beautiful views.
Room Quality
8.15
Some rooms were noted to be small, affecting overall comfort.
Amenities
9.15
The spa and pool facilities were highlighted as impressive.
Value for Money
9.15
Positive experiences indicate good value, despite some minor complaints.
Food and Beverage
8.65
Breakfast choices were considered limited by some guests.
Overall Experience
9.25
Overall sentimental reviews indicate a superb stay and high recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:21

Property Description

Panoramic Views and Luxury Accommodation:
Enjoy breathtaking views of Portofino Bay from the comfort of your room at Excelsior Palace, a prestigious 5-star hotel. Indulge in spacious rooms, many offering stunning sea views, along with top-notch amenities including free WiFi and luxurious bathrobes.

Fine Dining and Beachfront Experience:
Savor exquisite meals at the on-site Lord Byron restaurant with panoramic views of Tigullio Gulf, or dine at the Eden Roc restaurant located at the private beach during the summer season. Treat yourself to culinary delights while enjoying the sea breeze and picturesque surroundings.

Wellness and Leisure Facilities:
Unwind at the wellness center's gym overlooking the sea, pamper yourself with a relaxing massage or beauty treatment, and take advantage of the two infinity pools at the private beach. Excelsior Palace offers a perfect blend of luxury, comfort, and leisure for an unforgettable stay.

Ready to experience luxury and relaxation at Excelsior Palace? Book your stay now and immerse yourself in the beauty of Portofino Bay.

Important information:

All wellness center services, outdoor swimming pool and beach club access are complimentary.

The private beach area is open from June 1 to September 30.

Please note that surcharges apply for pets, both for staying in the hotel and separately to access the beach club. Only small-sized pets are allowed at the property.

Please note that a garage with CCTV surveillance is also available at an additional cost.

Please note that this property has 2 restaurants: the Lord Byron Restaurant open all the year and the Eden Roc summer Restaurant is closed from October 1st, 2025 to May 31st, 2026.
In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

9.1
Based on 2219 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.25
A
Alexander solo_traveller ae
10
Pros:

Атмосферный отель. Все этажи украшены картинами разных художников. Впечатление будто попал в Эрмитаж Санкт-Петербурга

2026-08-26 via Nuitee
D
Daniel couple gb
6
Pros:

Beach club was good, staff were all friendly

Cons:

Dated decor, poor aircon, limited breakfast (certainly not 5 star standard)

2026-08-26 via Nuitee
D
Diego family_with_children it
4
2026-08-25 via Nuitee
F
Fernando family_with_children it
10
Ottimo soggiorno
Pros:

Soggiorno molto piacevole in questo splendido hotel.
Siamo stati accolti al check in reception da Giacomo che ci ha messo a disposizione la camera alle 9:00 del mattino, con upgrade gratuito, dandoci la possibilità di accedere subito alla spiaggia.
Hotel panoramico con belle piscine e spiaggia privata.
Ottimo il ristorante.
Comoda la posizione.
Considerando l’upgrade della camera prezzi più che giusti.

2026-08-25 via Nuitee
P
Paola couple it
9
2026-08-24 via Nuitee
N
NorthStar53576833882 Couples Upstate New York, New York
8
Great location!
Pros:

Great location! Great pools and access to the Sea!

2026-08-20 via Tripadvisor
E
Enrico family_with_children it
10
Pros:

Tutto

2026-08-20 via Nuitee
R
Ryan couple gb
6
Can't recommend unless you're happy to pay £1300 a night to listen to live pop songs under your room
Pros:

Beautiful room in a beautiful location. We stayed in one of a classic suites

Cons:

I don't expect to pay £1300 a night to be kept awake by the hotel bar playing live pop music till 11:30pm directly below our balcony.

2026-08-20 via Nuitee
R
Ralf family_with_children de
10
Einfach traumhaft
Pros:

Wie seit Jahren ein tolles Hotel, nun auch mit einem super neuen Spabereich, deshalb kommen wir auch mal Herbst / Winter. Toller Service

2026-08-18 via Nuitee
J
José Eduardo couple br
10
Muito bom
Pros:

Hotel Luxuoso e com tudo, piscinas, acesso ao Mar, ótimos restaurantes !!!

Cons:

Preço alto !!!!

2026-08-18 via Nuitee
B
Besiana solo_traveller al
10
2026-08-17 via Nuitee
E
Eduard couple kz
10
2026-08-15 via Nuitee
C
catherine family_with_children fr
10
2026-08-14 via Nuitee
A
Abil family_with_children kz
10
2026-08-14 via Nuitee
S
sapia couple it
10
2026-08-14 via Nuitee
E
Emmanuel solo_traveller fr
9
2026-08-14 via Nuitee
A
Annalisa couple it
10
Memorabile! La suite con il suo meraviglioso terrazzo, lo staff i ristoranti, il mare la spa… Tutto perfetto!
Pros:

La posizione, con vista meravigliosa e il rispetto della tradizione e dello stile, classico e raffinato, pur nella ricerca della modernità e del confort odierni

Cons:

Niente

2026-08-13 via Nuitee
R
R K C couple hk
9
Pros:

There is nothing to dislike as everything is up to expectations.

2026-08-13 via Nuitee
Николай family_with_children ru
9
Pros:

Атмосферный отель, удобная парковка (мы путешествовали на автомобиле). Отличный вариант с частным пляжем, много шезлонгов, всем хватает. Сделаны два спуска к воде (лестницы). Отличный вариант приватного пляжа. 5 минут пешком до центральной площади с кафе и ресторанами. Персонал приветливый и отзывчивый.

2026-08-10 via Nuitee
A
Anastasia family_with_children kz
7
Pros:

view and sea, jacuzzi and pool were amazing. The room had great paintings as well.

Cons:

The Wifi connection was something I didnt like.

2026-08-09 via Nuitee