Quality Inn & Suites Erie near Casino

Felt uncomfortable in surrondings

The phone did not work was ripped out the wall had to keep going up and down the stairs to get a hold of staff. the fridge and some of the lights weren't working asked for a new fridge or different room they gave us a fridge with mold in it which we had to wait 45 minutes for. It was not as advertised as in the pictures. The molding was peeling off the walls. Had a hard time entering in and out of the room the handle was not working well to the door. Couldn't enjoy my time with my kids. because you can't check in until 4:00. And then nothing was working right and have to sit around waiting for that and making phone calls and going up and down the stairs. Everything should have been right for our arrival. Very upset about this place was not worth what I paid. And truly surprised that they would rent out a room like this to someone.

Cleanliness and no hot water because of the water tank. Should be addressed IMMEDIATELY not have guests go to the hotel in the back and still charge the same rate. Its not convenient at all. Ice bucket was gross because someone made red sauce in it. Stained so used my own bucket. Should be 1 star hotel.

This place is not suitable for humans! The door opened without using a card. You can see how many cords are plugged into one outlet. The floors are uneven,no battery in smoke detector. The bed felt like there was a ditch in the middle. The stench of the room was horrible. This is not a hotel, its the lowest class motel you have nitemares about!! Just sleep in your car, you will be safer.

Très mal entretenu, la chambre et salle de bain délabrées et sales.

Smoke alarm hanging off wall, bed was on a metal frame that was not supportive and made bed uncomfortable, front desk clerk had a cigarette behind his ear while checking in guests. The door on the room was missing part of the door jam. The word "trap house" is the best way to describe it. We will not be returning to this hotel

The gentleman at the desk was amazingly sweet and I will give it one star because of him only. The first room he gave us smelled horrific the sheets were clearly not washed the bed was just made after someone else had been there there was dirty handprints all over the headboard he moved us to a different room and although the smell was better The cleanliness of the room was absolutely horrific. I took a shower in the morning and walked from the bathroom to a chair to sit down to put my clothes on in my socks and my feet were black. There was dirty wrappers next to the toilet I'm most positive that even that room didn't have clean sheets. Every time you walked near the front of the door it was instantly a wall of smoke because that's where everybody gathers to smoke from the restaurant as you're approaching the hotel the stains all over the furniture, just the overall cleanliness was really really bad! Found the pictures that show this hotel is not accurate this hotel is not cream colored white it is orange and Rusty brown colored and there is dirt and stains all over the sidewalks nothing is clean nothing is tidy everything is broken everything is stained. Outside of the very nice gentleman which I will give him credit for because he was very sweet I would not recommend ever staying in this hotel it is not the type of place that you stay outside of paying for an hourly concubine visit

That my kids are all the way down on the bottom on one side, and I was all the way at the top on the other side.

The fact that my kids were all the way down on one side and I was all the way up on top on the other side.

Mattress was brown and crusty door barley latched, shower head was barley on the wall not to mention a good gust of wind would blow the door open.

Room was really old. Door didn’t latch properly, not a safe feeling at all. Went to shower in am and only came out freezing cold.