Harrison Lake Hotel

Hotels
5.3 (1978 reviews)
190 Lillooet Avenue , Harrison Hot Springs , ca

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Front desk staff
View
Cons:
Cleanliness
Room quality issues
Poor service interactions

Categories

Cleanliness
2.88
Multiple reviews mention the room's dirtiness and maintenance issues.
Service
7.35
Mixed reviews on service; some staff were nice but issues were reported.
Location
8.39
Location was frequently mentioned positively, with proximity to attractions.
Room Quality
3.84
Room issues noted, including comfort and maintenance problems.
Amenities
4.87
Basic amenities were lacking but mentioned that renovations were ongoing.
Value for Money
5.33
Some value perceived due to reasonable rates despite issues.
Food and Beverage
4.88
No specific mentions, assigned standard rating.
Overall Experience
4.85
Overall mixed experience; repeat visitors express loyalty despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:36

Property Description

Mountain Retreat with Modern Amenities

Luxurious Room Features
Indulge in comfort with a 32-inch flat-screen TV, a convenient microwave, and a mini-fridge in every room. Enjoy a freshly brewed cup of coffee with the in-room tea/coffee-making facilities.

Delicious Dining Experience
Savor the flavors of the West Coast at our on-site restaurant, offering hearty breakfasts, daily specials, and occasional live entertainment. Taste the best of local cuisine without leaving the hotel premises.

Convenient Location
Explore the charming village of Harrison Hot Springs with ease, knowing that free parking is available. Take a leisurely stroll to the lake's edge in less than 5 minutes. Don't miss nearby attractions like Bridal Falls and Kilby Museum, just a short drive away.

Book now for an unforgettable stay at Harrison Lake Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.3
Based on 1978 reviews
Cleanliness: 2.88
Service: 7.35
Location: 8.39
Room Quality: 3.84
Amenities: 4.87
Value for Money: 5.33
Food and Beverage: 4.88
Overall Experience: 4.85
R
Rasim solo_traveller ca
10
Pros:

Very friendly staff.

2026-05-23 via Nuitee
C
Cintia solo_traveller br
10
Pros:

Hotel antigo porém o quarto era limpo e confortável. Os funcionários da recepção são ótimos. O tamanho do quarto era muito bom.

2026-05-20 via Nuitee
D
Debra solo_traveller ca
8
Pros:

Staff was great very helpful and friendly, we enjoyed our time there.

2026-05-19 via Nuitee
R
Ronald Reinier solo_traveller ca
1
Pros:

Nothing the hotel itself is awful,need upgrades

Cons:

So dirty, 🤮

2026-05-19 via Nuitee
C
Cabrera A solo_traveller ca
2
2026-05-19 via Nuitee
L
Letícia couple ca
4
Very Disappointing Stay — Poor Cleanliness and Maintenance
Cons:

Stayed at the Harrisson Lake Hotel over the long weekend and unfortunately would not recommend it. The hotel overall feels very neglected and poorly maintained.

The carpets throughout the hotel were dirty and stained, including in our room. The corridor had missing baseboards, towels were rough and had holes in them, and even the duvet appeared dirty.

We understand this is a more budget-friendly hotel, but we still expect basic cleanliness and upkeep. Overall, the property lacks care and did not meet even minimum expectations.

2026-05-19 via Nuitee
D
dyane extended_group ca
7
2026-05-19 via Nuitee
C
Chathura solo_traveller lk
7
2026-05-18 via Nuitee
R
Ray and Lana solo_traveller ca
6
Pros:

Location is great. Price is great.

Cons:

Place is run down. Bathroom ceiling completely water stained, scary actually. They have a coffee maker but no coffee. Make sure you bring everything you need. Was nice to have a fireplace in the room.

2026-05-18 via Nuitee
D
Donna couple ca
1
The worst was we feel that we are not even able to sleep because the AC is not working as it should be. My toddler was t
Pros:

None really - I was surprised when I get there.

Cons:

It’s nothing like the picture.

2026-05-15 via Nuitee
G
György Emőd solo_traveller hu
9
Pros:

A recepciós adott nekünk reggeli kupont. Nem volt nagy szám, de így örültünk neki. A szoba tiszta és nagyon kényelmes az ágy.

Cons:

A szálloda egyes részei kicsit lepukkantak.

2026-05-15 via Nuitee
K
kong couple ca
5
the service is matching with the price
Pros:

The price is lowest

Cons:

the building is really old, breakfast is poor.

2026-05-14 via Nuitee
F
Francisco couple ca
2
Una gran decepciion
Pros:

Solo nos gusto la ubicacion

Cons:

Hotel es viejo, sucio, descuidado, baños con hongos en las paredes, coffee maker sucio, servilletas sucias, sabanas manchadas, mueble de ropa con puerta caida, no jabon liquido para manos. Solo un rollo de papel toilet, solo dos toallas de bano, aire acondicionado no funcionaba, no habia wifii. En general hotel en pesimo estado, parqueo con material horrible en el techo lleno de excrementos de pajaro.

2026-05-14 via Nuitee
R
radmandiver Family Victoria, Victoria Capital Regional District, Vancouver Island, British Columbia
2
Worst hotel experience - EVER!
Pros:

I would highly recommend avoiding this property for many reasons. First - we booked through Expedia (as we normally do) and reserved and paid for a Deluxe Room with 1 King bed and a Lake View. When we checked in, they provided us a standard room with 2 double beds with a Courtyard view (not what we paid for). The elevator going to the room was sketchy at best, making some very concerning noises. Once in the room, we discovered the A/C was not working, no matter what we tried to do to solve the issue. We discussed our situation with the front counter staff, who did their best to assist - this unfortunately only included bringing in a loud, portable A/C unit, which meant sleeping with the window open and outside noises introduced through the night. We discussed the room we paid for, however the front counter staff indicated they were fully booked and could not assist - I asked them to have the Manager contact me regarding the situation. I sent an email to the "contact us" site, unfortunately multiple days have passed and I have yet to hear back from the Hotel - to me, this is totally unacceptable from a business point of view. Everything about this stay was horrific - I would avoid this hotel at all costs, not worth the headache at all. To the Property Managers at the Harrison Lake Hotel - I gave multiple opportunities for your team to make this situation right, however you failed miserably. Very disappointed!!!

2026-05-12 via Tripadvisor
C
Coye couple ca
3
Pros:

Decent price

Cons:

Very run down. Paid for parking but the lot was full and we were scrambling to find parking on the street.

2026-05-11 via Nuitee
D
Dung solo_traveller ca
5
Pros:

Sự yên tĩnh

Cons:

Nhà vệ sinh quạt hút không hoạt động, không có máy báo khói.

2026-05-09 via Nuitee
L
Leahchrista solo_traveller ca
5
Pros:

Location was very ok nice and quite place room was relatively clean

Cons:

Carpets were worn out the place looks run down even from.outside no shower gel just some hand soap

2026-05-08 via Nuitee
J
Jennie solo_traveller ca
4
Meh
Pros:

Good location

Cons:

Latch for lock was open so when we checked in our door was still opened. Second bed had no pillows because there wasnt any pillow cases on them. I called down to front desk so he came and put cases on them but they were all ripped so I gave a pillow from first bed. Hair all over the bathroom. Small chunks of food in microwave yet.

2026-05-07 via Nuitee
J
Jayryll family_with_children ph
10
Good location
Pros:

Location

Cons:

slightly dirty hallways but room is clean

2026-05-07 via Nuitee
S
spencerwells Couples Revelstoke, Kootenay Rockies, British Columbia
4
Hot n dirty.
Pros:

Great location and nice lobby but the rest of the place needs a lot of work. Common areas are filthy. Ceiling tiles missing and bulbs burnt out in hallways. The A/C didn't work in our south facing room. It was boiling in the room and we had our dog with us. Terrible situation. They gave us a fan but it wasn't very helpful. No discount, no refund.

2026-05-05 via Tripadvisor