Harrison Lake Hotel

Hotels
5.3 (2115 reviews)
190 Lillooet Avenue , Harrison Hot Springs , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Front desk staff
View
Cons:
Cleanliness
Room quality issues
Poor service interactions

Categories

Cleanliness
2.88
Multiple reviews mention the room's dirtiness and maintenance issues.
Service
7.35
Mixed reviews on service; some staff were nice but issues were reported.
Location
8.39
Location was frequently mentioned positively, with proximity to attractions.
Room Quality
3.84
Room issues noted, including comfort and maintenance problems.
Amenities
4.87
Basic amenities were lacking but mentioned that renovations were ongoing.
Value for Money
5.33
Some value perceived due to reasonable rates despite issues.
Food and Beverage
4.88
No specific mentions, assigned standard rating.
Overall Experience
4.85
Overall mixed experience; repeat visitors express loyalty despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:36

Property Description

Mountain Retreat with Modern Amenities

Luxurious Room Features
Indulge in comfort with a 32-inch flat-screen TV, a convenient microwave, and a mini-fridge in every room. Enjoy a freshly brewed cup of coffee with the in-room tea/coffee-making facilities.

Delicious Dining Experience
Savor the flavors of the West Coast at our on-site restaurant, offering hearty breakfasts, daily specials, and occasional live entertainment. Taste the best of local cuisine without leaving the hotel premises.

Convenient Location
Explore the charming village of Harrison Hot Springs with ease, knowing that free parking is available. Take a leisurely stroll to the lake's edge in less than 5 minutes. Don't miss nearby attractions like Bridal Falls and Kilby Museum, just a short drive away.

Book now for an unforgettable stay at Harrison Lake Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

5.3
Based on 2115 reviews
Cleanliness: 2.88
Service: 7.35
Location: 8.39
Room Quality: 3.84
Amenities: 4.87
Value for Money: 5.33
Food and Beverage: 4.88
Overall Experience: 4.85
W
Worrall solo_traveller ca
3
Pros:

My room was somewhat ok

Cons:

The hair dryer was broken, the dirty stains on the chair and carpet. The fridge was gross. The hallways on the other floors look disgusting I felt like I was in a skid row hotel

2026-08-29 via Nuitee
F
Flanagan couple ca
8
The hotel is in a transitional phase. Looking fwd to returning to see the progress.
Pros:

The staff!

2026-08-29 via Nuitee
R
Roxanna family_with_children ca
1
Could not chance bringing bed bugs home so cancelled. Hoping to get fee waived because of bad condit
Cons:

The place had bed bugs, swarms of small flies flew out of the drain in the lobby bathroom when water went in drain. not to mention the condition of the flooring in the hallways. We couldn't put up with these things and went to another hotel. We have contacted you to try to get the cancellation policy of having to pay a fee for cancellation waived.

2026-08-27 via Nuitee
J
Johanna couple ca
3
I’m not coming back again unless they have renovated the property and improve their food
Pros:

Location

Cons:

The property needs major renovation .
The “breakfast included” wasn’t worth it

2026-08-27 via Nuitee
K
kenny solo_traveller ca
7
enjoyed the hospitality,weather,friendly people,will be coming back with friends.
Pros:

nice and quiet,lots of places to go and eat. the hotel is being renovated right now, kinda feels like walking into an episode of the Fear factor. You can begin to relax as soon as you close the door to your room!

Cons:

There is a variety of places to go eat and relax. Walking around the beach and viewing the spectacular scenery.Jet ski rental is available for the adventurous type.

2026-08-27 via Nuitee
G
Graham solo_traveller au
6
On the decline
Pros:

Second stay in dix years and although it has changed it in a good position in town. Also they provide free entry to the public pool , breakfast included and free parking. The rooms have clean sheets and towels. But...

Cons:

The reviews tell the whole story and to be truthful i believe a vacuum cleaner is very rarely used. Once you book in for a few days they don't want to know you until you check out. It is also a dog friendly hotel and our room plus a friends room showed many signs of dogs toilet habits, plus the hall way

2026-08-26 via Nuitee
S
Sol couple ca
3
Pensé que se veía igual a las fotos
Pros:

Realmente en las fotos se veía genial pero la realidad era otra la habitación tenía mucha cosas dañada no me gustó

Cons:

La habitación y las áreas

2026-08-26 via Nuitee
A
Astrid family_with_children ca
8
Pros:

La habitación es amplia y la cama es muy confortable y comoda.

Cons:

La alfombra del cuarto estaba muy sucia, al igual que en los pasillos. Entiendo que el hotel está en remodelación, esperemos que esto cambie.

2026-08-26 via Nuitee
Z
Zaqut couple ca
2
.
Cons:

Our stay was very disappointing and unfortunately nothing like what we expected.

The bathroom was extremely dirty, and the toilet was not flushing properly, which made it very uncomfortable and difficult to use. The room itself was also very dirty. The furniture was extremely old and poorly maintained, and the refrigerator was so old and malfunctioning that it was practically unusable, even for storage.

The floors and furniture were dirty, and the bedside drawers were also very unclean. We could not even comfortably put our personal belongings inside them. The pillows were extremely small and not even a normal size. The lighting in the room was also very poor.

Overall, the condition of the room and furniture was far below what we expected. This was a very unpleasant stay, and unfortunately, we would never stay at this hotel again.

2026-08-25 via Nuitee
W
Whiteford solo_traveller ca
10
2026-08-25 via Nuitee
C
Cesar couple ca
1
Do not believe in the booking photos. Very old place.
Pros:

Nothing

Cons:

Everything. Dirty, horrible breakfast, old, photos do not match the hotel.

2026-08-25 via Nuitee
B
Buensuceso family_with_children ca
4
Need to improve and more cleaning in the room.
Pros:

Carpet is so dirty. When we use microwave electricity trip and we have to wait to back the electricity.

Cons:

Aircon too small portable aircon in the room. Window is even open they dont put anything to cover when they set up the portable aircon. Curtain is not enough to cover the window too.

2026-08-24 via Nuitee
R
Rogine couple ca
5
Very disappointing. I expected better.
Pros:

No free breakfast and it wasn’t worth paying $15 for.
Location was good but I would expect to pay less for no view.

Cons:

Rooms were dirty; hallways not vacuumed; air conditioners look like they are falling out the window; cost of rooms were too high for the experience. I understand there are renovations happening but cost should be lower due to this.

2026-08-24 via Nuitee
T
Theodore couple us
1
there was no notice of the facility being under “”renovation”” and was beyond filthy within atrocious odour permeating f
Pros:

The property is absolutely disgusting!

Cons:

Everything!

2026-08-24 via Nuitee
B
Bootsma couple ca
4
Did the trick for what we needed it for the weekend.
Pros:

Staff were friendly. The starlings flying around the waterside terrace was pretty.
Thankfully the bedding & towels were clean. The sound-proofing between rooms was good. They allow pets for a fee. The rooms didn’t smell funky, or like animals or smoke.
We chose this hotel because it was close to the beach.

Cons:

It was very run down. The fridge didn’t work in our room, the wallpaper was peeling, carpets were really stained. Thankfully there was an a/c unit in the room but not attached very well to the window.
Hopefully the hotel is in the midst of renovating but probably not going to stay there again until conditions get better.

2026-08-23 via Nuitee
S
Steeves couple ca
6
Nice staff, decent breakfeast, comfortable bed, but many basic standards were not met.
Pros:

The hotel staff were nice and helpful, the bed was comfortable.

Cons:

Under renovation, so the lobby area was quite unappealing and dusty. Parkade had garbage everywhere scattered on the ground, along with a pile of old furniture. Carpets dirty In the hallways, covered in hair and stains. AC worked on and off but not consistently. Lamp shade beside the bed did not work. Sink faucet had pressure issues.

2026-08-22 via Nuitee
K
Kristal solo_traveller ca
4
You get what you pay for.
Pros:

The wifi was very good quality. When I asked for towels, they came to my room pretty quick.

Cons:

The room was EXTREMELY EXTREMELY hot. There was a portable AC unit. I had to ask for an extra fan. Which made it very noisy in the room The hallway carpets were stained and did not look good. There were ants in the bathroom. The tub was cracked. The toilet made a loud whilstling noise after every flush. The reception desk people weren't very welcoming. The beds were very hard and not comfy.

2026-08-21 via Nuitee
F
Fathima Zahra couple ca
2
2026-08-21 via Nuitee
G
Gregory couple ca
1
Worst hotel ever. I’d be ashamed to work there
Pros:

Nothing

Cons:

The place is shit

2026-08-20 via Nuitee
L
Lindsay family_with_children ca
1
The hotel is disgusting
Pros:

Location

Cons:

This hotel is severely dilapidated. The pictures do not match. There is severe water damage in the hallways mould in the bathrooms, countertops falling off you get what you pay for it is disgusting.

2026-08-20 via Nuitee