SureStay Plus Hotel by Best Western McGuire AFB Jackson

Hotels
•
SureStay Plus Hotel by Best Western
7.2 (741 reviews)
21 Wrightstown-Cookstown Road , Cookstown , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Good breakfast
Cons:
Dingy bathrooms
Poor customer service
Thin walls

Categories

Cleanliness
6.2
Several mentions of dingy bathrooms and noise complaints, impacting overall cleanliness sentiment.
Service
6.7
Mixed reviews with a notable incident of poor customer service; however, some guests found staff polite.
Location
8.2
Convenient location near major attractions, appreciated by multiple guests.
Room Quality
7.2
Some comfort reported but complaints about thin walls affecting privacy and cleanliness issues.
Amenities
7.7
Breakfast and some common areas noted as adequate but could use improvements.
Value for Money
7.2
Perceived as acceptable for the price, but additional fees were seen as unreasonable by some guests.
Food and Beverage
7.2
Food quality was praised, but limited options and poor breakfast value noted.
Overall Experience
7.2
Experience varied broadly; some enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 07:48

Property Description

Modern Amenities
The SureStay Plus Hotel by Best Western McGuire AFB Jackson offers rooms with free Wi-Fi, cable TV, work desk, microwave, and refrigerator, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy the seasonal fitness center, business center, and fax/photocopying services at the hotel, catering to both leisure and business travelers' needs.

Ideal Location
Located near Joint Base McGuire-Dix-Lakehurst, the hotel is within walking distance of McGuire AFB and a short drive from popular attractions like Six Flags Great Adventure and downtown Trenton.

Book now for a convenient and enjoyable stay at SureStay Plus Hotel by Best Western McGuire AFB Jackson!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 741 reviews
Cleanliness: 6.2
Service: 6.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 7.2
R
Rachael • solo_traveller • us
5
Just as expected for a $75 hotel
Pros:

It seems to be undergoing renovations - the lobby was beautiful

Cons:

The bathrooms were bad. The water reeked of metal and made it unbearable to shower. There was also no ceiling in the hallways, but there were people actively working on the wiring

2026-09-17 • via Nuitee
Y
Yuliya • couple • us
3
Pros:

Goos location, right near the Six flags

Cons:

For the first time, I encountered cockroaches in hotels in the USA. There were even some in the microwave.

2026-09-14 • via Nuitee
M
Miguel • couple • us
8
2026-09-10 • via Nuitee
W
Wade • family_with_children • us
2
I would not stay here again.
Pros:

The staff and location.

Cons:

The room was filthy. Honestly I did not even want to stay there. The hallway ceilings were ripped out and everything was dirty. The room had dirty towels, peoples hair, stains on the carpet, I could keep going.

2026-09-07 • via Nuitee
M
Myranda • solo_traveller • us
1
Not the best but it’s a bed
Pros:

I liked the lobby and the breakfast

Cons:

How dirty it was the room had bugs and dirty counters the bathtub look awful there were not panels on the ceiling so I could see all the wires my smoke alarm kept going off and malfunctioning once at 1am

2026-09-07 • via Nuitee
T
Tim • couple • us
6
Nice Bed and Shower
Pros:

The Bed was Great and water was HOT

Cons:

25 minute waiting for man at front desk??? Other people waiting too. Quiet time is 9 yet at 10:15 some little kid running and yelling up and down the halls. Dim lighting in room and small tv

2026-09-05 • via Nuitee
M
Mariano • solo_traveller • us
3
Pros:

The location and the entrance, staff was nice

Cons:

The whole damn thing . It was disgusting. Roaches everywhere. Moldy bathroom. The hallways were under constructions.

2026-09-05 • via Nuitee
C
Cynthia • couple • us
3
A very unpleasant stay
Pros:

Close to the base.

Cons:

I did not get the room I paid for. Cockroaches in the first room. Electrical outlets in the bathroom and half of the main room did not have power. The beds were as hard as the floor. The front desk was not friendly and rude when I asked for what was told me the night before.

2026-09-03 • via Nuitee
P
Pavlo • solo_traveller • ua
10
2026-09-02 • via Nuitee
S
Sara • family_with_children • us
6
I’m not sure if I would stay here again. It wasn’t bad, but it wasn’t good
Pros:

It was close enough to six flags. The reception area was nice. Staff was nice

Cons:

The room was very dated. I couldn’t tell if they were mid renovation or they were finished. The sink and mirror in the bathroom was really nice, but then the rest of the bathroom was banged up, paint peeling, tub extremely discolored, drop ceiling mix matched and poorly done. The room had newer furniture but with a lot of old worn out details. There were really big cobwebs in the corners by the window area. There was a stale odor in the room. I don’t know if I became nose blind to it or just turning the A/C on fixed it. My biggest issue was I just assumed there would be usb ports in the lights or something to charge our phones. So after a day at six flags I had to go out to buy a charger. There isn’t much around. The first $ general I went to was no longer in business. I had to drive 15-20 to another one. I know thats not their fault I didn’t bring a charger block, but also I feel by 2026 a usb port is something every person will need more so than a room phone or complimentary blow dryer. If they don’t want to supply them, it would be nice if they had them in a vending machine for a reasonable price.

2026-09-01 • via Nuitee
J
Justyna • solo_traveller • us
8
Pros:

Clean and quiet . Lobby area was very nicely updated. My kids also love the float devices that were able to use it at the pull side, it looks like they were complementary, one at the hotel.

Cons:

It is in middle of nowhere. The breakfast area was extremely crowded and small. I didn't like it. Do you have to use your room card? In order to get in out of the room, I felt like this could create some hazard in emergency. I understand locking it outside the hours of operation. I also did not like drop ceiling in a bathroom. It looks like they try to update some stuff, but not everything. I felt like that part could create some mold and melted issue, which you can tell it was doing it.

2026-08-28 • via Nuitee
R
Ramos sosa • solo_traveller • us
10
UN Bun lugar de descanzo
Pros:

Bueno todos

Cons:

Buenos todos

2026-08-27 • via Nuitee
M
Mowatt • solo_traveller • jm
10
Lovely
Pros:

The location is very convenient. Breakfast is pretty good. It's peaceful, clean. Would definitely book again.

2026-08-26 • via Nuitee
T
Tina • solo_traveller • us
6
Hate that they have tubs not walk in showers
Pros:

It looks like they updated some of the rooms & check in process

Cons:

The tubs are filthy and outdated they have a very high step to get into shower. I have stayed there 3 times within the last 2 months due to location of where I was visiting & each stay the tub was dirty. Maybe get walk in showers instead of tubs

2026-08-20 • via Nuitee
J
Jade • family_with_children • us
5
2026-08-17 • via Nuitee
L
Lina • family_with_children • us
8
Will return
Pros:

Rooms, breakfast, stuff, price

Cons:

Needs an update , but with updates price goes up

2026-08-16 • via Nuitee
J
Jonathan • solo_traveller • us
10
2026-08-11 • via Nuitee
M
mordechai • couple • us
2
2026-08-11 • via Nuitee
J
Joy • family_with_children • th
10
Pleasant and Worth
Pros:

Big space and friendly staffs with good facilities.

Cons:

Far Distance from town.

2026-08-10 • via Nuitee
O
oscar • couple • us
8
2026-08-10 • via Nuitee