Nottingham City Centre Hotel by Sunday

Hotels
•
OYO Rooms
7.7 (4643 reviews)
George Street , Nottingham , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Central location
Friendly/helpful staff (early check-in)
Good air conditioning
Good WiFi
Great breakfast
Quiet courtyard-facing rooms
Big bed
Cons:
Unclean rooms / dirty surfaces
Broken fixtures (lamps, sockets) and leaking toilet
Rooms smaller or not as pictured
Booking cancelled without notice / extra cost
Misleading branding / poor staff communication
Found dirty underwear in wardrobe

Categories

Cleanliness
4.5
Multiple guests reported unclean surfaces, thick dust and even finding dirty underwear in a wardrobe — clear and repeated cleanliness failures.
Service
9.5
Mixed reports but several guests praised friendly, helpful reception staff and early check-in; some criticisms about newer staff and communication exist but many experiences were very positive.
Location
10
Consistently praised as a brilliant, central location and quiet when facing the courtyard — a major positive across reviews.
Room Quality
5
Numerous issues: broken bedside lamps and switches, faulty sockets, leaking toilet, smelly or poorly maintained rooms and rooms smaller or different to photos — room condition is a concern.
Amenities
9.5
Air conditioning, good wifi and other modern conveniences were praised; some missing items (TV remote) and minor faults noted, but core amenities are strong.
Value for Money
5.5
Concerns over cancelled booking leading to extra cost for guests and misleading branding (not the expected chain) undermine perceived value.
Food and Beverage
10
Breakfast was described as great in reviews; no major negative F&B comments were made.
Overall Experience
7.6
Overall mixed: excellent location, strong amenities and helpful staff balanced against serious cleanliness and room maintenance issues; acceptable stay for some but inconsistent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:42

Property Description

Stylish Brasserie Bar and Modern Fitness Centre
Experience luxury at Mercure Nottingham City Centre Hotel with its stylish brasserie bar and modern fitness centre, perfect for unwinding after a day of exploring the city.

Amazon Alexa Devices in All Bedrooms
Be one of the few to enjoy the convenience of Amazon Alexa in your room. From playing music to requesting hotel services, Alexa enhances your stay at Mercure Nottingham City Centre.

Historic Building with Contemporary Restaurant
Immerse yourself in history at this 4-star boutique hotel dating back to 1822, featuring a contemporary restaurant and a popular bar serving local produce.

Book now for an unforgettable stay at Mercure Nottingham City Centre Hotel, where luxury meets convenience in the heart of the vibrant Lace Market.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Full payment for the total stay will be required on arrival.

Please note that if an advance purchase reservation is booked, the card charged needs to be present on check in at the hotel. If not present at the hotel then another payment is required from another card and the original card will be refunded.

Nonresidents:
After 11pm we ask that all nonresident guests kindly vacate the premises. Noise should be kept to a minimum after 11pm to ensure that all of our guests have a pleasant stay. Please note parties and large gatherings are not permitted in the rooms at any time. Any guest deemed to be causing a disturbance will be asked to leave with no refund due.

Parking:
We have no onsite parking at Mercure Nottingham City Center, due to being a hotel over 200 years old. Lace Market public car park ( NG1 1QE ) is a 2 minute walk away. We strongly recommend parking 1st. Their rates are £17.00 per 24 hours and payable directly to them. Prices true as of January 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

7.7
Based on 4643 reviews
Cleanliness: 4.5
Service: 9.5
Location: 10
Room Quality: 5
Amenities: 9.5
Value for Money: 5.5
Food and Beverage: 10
Overall Experience: 7.6
S
Sheree • solo_traveller • gb
7
Pros:

The location, staff and comfortable bed.

2026-09-19 • via Nuitee
V
Vikki • couple • gb
6
Pros:

Location is good

Cons:

Very tired needs a good clean and refit. Stayed here many times but think this may be the last. Bathroom light constantly flashing and flickering. Didn’t see this till we got back later in the night so had to just turn it off and use phone torch. Paint peeling off the walls in the room, wardrobe doors all marked and scuffed .

2026-09-18 • via Nuitee
A
alison • family_with_children • gb
7
Great stay. Central to shops, restaurants and Motorpoint arena (Andre Rieu)
Pros:

Excellent breakfast

Cons:

Room location on 2nd floor. Lift to 2nd floor, but then stairs up and then another set up. Would book on the level next time.

2026-09-18 • via Nuitee
H
Holly • couple • gb
2
2026-09-17 • via Nuitee
H
Hilary • couple • gb
4
Very disappointing.
Pros:

The location for what we wanted was good

Cons:

No way is this a 4* hotel!! More like 2*.The room was shabby, paintwork chipped and scratched. Needs deep cleaning.The window blind wouldn’t open, held in place by Velcro. After checking in there was no-one on reception. The advertised bar was closed as was the restaurant. Not worth what we paid.

2026-09-17 • via Nuitee
D
David • solo_traveller • gb
1
Pros:

Good location for fashionable bars and the motorpoint arena

Cons:

The hotel is very tired and they hiked up their prices because of a concert at the arena. I paid £199 for a room that would probably be £80 tops. It is located in a very noisy area and the room sash window would not close exacerbating the noise.

2026-09-17 • via Nuitee
J
Jane • couple • gb
3
Would not return.
Pros:

Location is fine

Cons:

Dark dingy and unwelcoming.
Nowhere to sit.
Room floor uneven, shower cubicle would not shut. No towel rail in the en suite.
Poky room, dreadful furniture and random pictures and mirrors all uncoordinated.
The breakfast room was terrible - very gloomy and to call it a “Brasserie” is a complete joke.
The whole place is In dire and urgent need of refurbishment and updating.
Like something out of the 1970s.
Staff were fine.

2026-09-17 • via Nuitee
D
Debra • solo_traveller • gb
7
2026-09-16 • via Nuitee
L
LALE Behnaz • couple • tr
4
2026-09-16 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-15 • via Nuitee
V
Veronica • couple • gb
8
Great hotel for city centre.
Pros:

Incredible location- right in the centre of town- great for a concert trip. Good spacious room, with a large bathroom, well behaved shower and plenty of cupboard space. Good continental breakfast- didn't try the English, although as it's cooked to order was probably very good.
Loved the creaky old floors!

Cons:

No security at the hotel entrance, so if I'd been on my own would have made me nervous.

2026-09-15 • via Nuitee
M
Marta • solo_traveller • gb
9
Pros:

You never know what you going to get these days but I can say i was extremely relieved both in terms of quality, helpfulness, quietness and facilities.

Cons:

Shower is very small. The floor is uneven but I suppose that can't be helped.

2026-09-14 • via Nuitee
R
rachael • couple • gb
10
2026-09-14 • via Nuitee
M
Mark • couple • gb
2
2026-09-14 • via Nuitee
R
Rico • solo_traveller • gb
3
Could be a lot better.
Pros:

The room was clean and tidy and the location is great.

Cons:

The bar and brasserie were not opened at all in the evening.
There were 2 empty soap dispensers in the shower, so I had to go down to reception to get a bottle.
There is a lot of noise from the street as people leave the pubs and clubs

2026-09-13 • via Nuitee
S
Steve • solo_traveller • gb
3
Overpriced room. unfriendly staff tiny room.
Pros:

Good location in central Nottingham

Cons:

Rude staff. Room was tiny,
double bed squashed into corner.
The television didn’t work,
No soap in the dispensers.
When mentioned to reception was told nothing he could do about it, they just gave me an e-mail address to complain to.
Wouldn’t stay here again as there are other hotels nearby in the same price range.

2026-09-13 • via Nuitee
J
Jak • couple • gb
10
Pros:

I loved my stay staff freindly room excellent will deff be bookin again price very good will be tellin freinds

2026-09-12 • via Nuitee
L
Lorraine • solo_traveller • gb
3
Upon arrival I was waiting behind someone to check in who was complaining about bed bugs in 2 rooms she has been allocat
Cons:

It was very tired and looked like it needed a good re vamp

2026-09-11 • via Nuitee
C
Chris Laming • solo_traveller • gb
10
2026-09-11 • via Nuitee
P
Paul Anthony • couple • gb
6
2026-09-11 • via Nuitee