Mercure Nottingham City Centre George Hotel

Hotels
•
Accor
7.8 (201 reviews)
2 George Street, Lace Market, Nottingham, England, NG1 3BP , Nottingham , GB
+44 115 959 9777

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Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Old and dated rooms
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.76
The shower drain stopper was very dirty, which felt unhygienic, and some rooms appeared old and worn.
Service
8.73
The staff were polite, friendly, and helpful during the stay.
Location
8.77
Great location close to restaurants, shops, and the castle.
Room Quality
6.72
Rooms old and not reflective of online images, with issues like low hot water pressure.
Amenities
8.25
Good amenities were available, but some items like tea and coffee were not replenished.
Value for Money
7.21
Not worth the money paid considering the condition of the rooms.
Food and Beverage
8.26
Breakfast was good with plenty of choices.
Overall Experience
7.73
An overall pleasant experience despite issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:43

Property Description

Experience the heart of Nottingham at the Mercure Nottingham City Centre George Hotel, where comfort meets convenience.

Recreational Amenities
Unwind in our state-of-the-art fitness center, or enjoy tranquil moments in our beautiful garden. For those planning a special event, our wedding services ensure a memorable celebration.

Dining Options
Savor delicious bites at our snack bar or indulge in 24-hour room service. Don’t miss our full breakfast, served daily, perfect for fueling your day of exploration.

Guestroom Features
Choose from 76 modern guestrooms, each equipped with flat-screen televisions and smart speakers. Relax in private bathrooms featuring luxurious rainfall showerheads, and stay connected with complimentary Wi-Fi.

Book your stay today for an unforgettable experience at Mercure Nottingham City Centre George Hotel!

Important information:

  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 201 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 8.26
Overall Experience: 7.73
T
Tanya • couple • gb
3
Great spot for exploring Nottingham as it’s based in a convenient location
Pros:

In the heart of the city extremely convenient to visit different places around Nottingham.

Cons:

The view was obstructed by another building and unfortunately the sink drainage was extremely slow and the lack of shower essentials, e.g. shower gel missing

2026-07-25 • via Nuitee
R
Richard • family_with_children • gb
6
Pros:

Friendly breakfast staff.

Cons:

Room too cramped and poor space for clothes.

2026-07-25 • via Nuitee
L
Lee • solo_traveller • gb
4
Disappointing stay...room very tired...
Pros:

Not a lot

Cons:

Carpets were moth eaten...place very tired...

2026-07-25 • via Nuitee
S
Simon • extended_group • gb
6
It functioned ok because of its location but there was nothing pleasant about the hotels care for its guests . A room fo
Pros:

Location was great

Cons:

Tired room decor
No full time reception staff
Dingy reception atmosphere- no sense of welcome
No windows in room other than very high up small windows
Very institutional bathroom
Absolutely no sense of care from the hotel for one’s stay - sporadic staffing of reception is very unsatisfactory . Pleasant staff but no sense that there was a team
Looking after guests . It is a 4 star hotel quite unbelievably

2026-07-25 • via Nuitee
N
Naomi • family_with_children • gb
7
2026-07-25 • via Nuitee
L
Lorena Gerbi • solo_traveller • ar
10
Hermoso.
Pros:

La habitación hermosa. El desayuno muy bueno y el personal muy atento.

Cons:

Me gustó todo.

2026-07-24 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-07-24 • via Nuitee
C
Carolyn • family_with_children • gb
3
Pros:

Sorry, but nothing much.
Don't be fooled by the photo!

Cons:

The hotel had changed hands since we booked. Which we were not informed about. Hotel run down, staff didn't even know what a shower mat was, when we requested one! The room keys didn't work, toilet flush needed repairing.
This is not what you expect of a 4 star hotel! Very disappointing.

2026-07-24 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
Good value and had everything needed for a short stay
Pros:

Good location. Price reasonable. Room had everything needed. Staff pleasant.

Cons:

The entrance is a bit dark and miserable. Understand it’s an old building. However rooms fine. Breakfast very good. No USB in rooms.

2026-07-24 • via Nuitee
T
Taylor • solo_traveller • gb
8
A great stay all round and I would stay again
Pros:

Location and price

Cons:

Still “badged” as The Mercure on the outside so wasn’t sure if it was the correct hotel or not. Receptionist was very pleasant but when they started talking about breakfast I said I didn’t have breakfast they continued their spiel so felt a bit robotic

2026-07-24 • via Nuitee
K
Kelly • extended_group • gb
10
Very good would recommend
Pros:

Good location
Lovely staff

Cons:

Nothing
Room small but had everything

2026-07-23 • via Nuitee
T
Tracy • extended_group • gb
9
2026-07-23 • via Nuitee
M
Marianne • couple • gb
10
Perfect getaway.
Pros:

Close distance from the train station to the hotel. Very close to everything including the universities. Hotel was spotless, all staff friendly and accommodating. Room was excellent, lovely king size bed, very clean bathroom with beautiful shower, good sized tv and great size aircon unit in room.Breakfast was amazing with a great choice of foods and coffee. The young man on shift took excellent care of us.

Cons:

I felt the hotel was perfect for our overnight stay and we felt very welcome by all staff.

2026-07-22 • via Nuitee
J
joel • solo_traveller • gb
7
2026-07-22 • via Nuitee
C
Callum • solo_traveller • gb
9
The perfect little getaway
Pros:

I loved the central location, very close to anytging you could need/want. The rooms were comfortable and roomy for the price. And the staff were always attentive when I needed assistance.

Cons:

My only complaint is my bathroom sink had cracks in it, still usable just a little worrisome.

2026-07-22 • via Nuitee
P
Pernet • extended_group • se
10
Enkelt, mysigt och trevligt!👍
Pros:

Mysigt och originellt

2026-07-22 • via Nuitee
S
STUART • extended_group • gb
1
Definitely won’t be going back under this ownership.
Pros:

Location

Cons:

Everything else, it’s not a Mercure anymore, it looks like it’s under new ownership and it’s dingy. The carpets throughout stink and the receptionist kept spraying air freshener into the lobby.

2026-07-22 • via Nuitee
C
Claire • couple • gb
8
Very good for a last minute stay
Pros:

Great location, welcoming staff

Cons:

Carpets could do with renewing

2026-07-21 • via Nuitee
C
Charlotte • family_with_children • gb
1
Massively over-priced and really depressing. Do not waste your money.
Pros:

Convenient for train and event we were attending.

Cons:

What didn’t I like? Everything. Dreadful gloomy decor. We booked two rooms, unfortunately, so doubly horrible.

We initially booked triple, but then had to add another guest just as we arrived. Plenty of rooms it turned out (now I know why), but no, we couldn’t switch from triple (‘because you have already paid’ - this was receptionist’s explanation) to two doubles (which would have been similar price). We were given £2 discount on the second room. At this point we hadn’t noticed all the problems with the rooms.

No soap in one bathroom - dispenser looked full, but empty, and broken loo seat; some previous guest’s contact lenses stuck to the wall in the other room. carpet coming up, not enough cups, not enough hangers, broken air-con. Dining room grim, breakfast dreadful. Fresh fruit didn’t look especially nice or fresh, and coffee controlled by one waiter who kept disappearing with the crap filter coffee, hot food not replenished frequently enough, not enough croissants etc… how hard is it to provide good breakfast?

The massive panel on the wall in the hall suggests a very different hotel. Something attractive and historic. It’s such a shame. The location is great, there is an amazing staircase and that is it.

2026-07-21 • via Nuitee
S
Sally • couple • gb
10
Lovely and comfortable, good food. Would come back again.
Pros:

Great location, quirky rooms and nice breakfast

Cons:

The member of staff on reception was very difficult to understand as their English was poor

2026-07-21 • via Nuitee