Mercure Nottingham City Centre George Hotel

Hotels
•
Accor
7.8 (201 reviews)
2 George Street, Lace Market, Nottingham, England, NG1 3BP , Nottingham , GB
44-115-9599777

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Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Old and dated rooms
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.76
The shower drain stopper was very dirty, which felt unhygienic, and some rooms appeared old and worn.
Service
8.73
The staff were polite, friendly, and helpful during the stay.
Location
8.77
Great location close to restaurants, shops, and the castle.
Room Quality
6.72
Rooms old and not reflective of online images, with issues like low hot water pressure.
Amenities
8.25
Good amenities were available, but some items like tea and coffee were not replenished.
Value for Money
7.21
Not worth the money paid considering the condition of the rooms.
Food and Beverage
8.26
Breakfast was good with plenty of choices.
Overall Experience
7.73
An overall pleasant experience despite issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:43

Property Description

Experience the heart of Nottingham at the Mercure Nottingham City Centre George Hotel, where comfort meets convenience.

Recreational Amenities
Unwind in our state-of-the-art fitness center, or enjoy tranquil moments in our beautiful garden. For those planning a special event, our wedding services ensure a memorable celebration.

Dining Options
Savor delicious bites at our snack bar or indulge in 24-hour room service. Don’t miss our full breakfast, served daily, perfect for fueling your day of exploration.

Guestroom Features
Choose from 76 modern guestrooms, each equipped with flat-screen televisions and smart speakers. Relax in private bathrooms featuring luxurious rainfall showerheads, and stay connected with complimentary Wi-Fi.

Book your stay today for an unforgettable experience at Mercure Nottingham City Centre George Hotel!

Important information:

  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 201 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 8.26
Overall Experience: 7.73
H
Henry • solo_traveller • gb
7
2026-07-04 • via Nuitee
J
Jason • solo_traveller • gb
1
Needs lots of TLC. Seen better days.
Pros:

Location

Cons:

Very noisy until 4am, lots of things broken in room, bar and restaurant closed except for breakfast. Whole place is run down.

2026-07-04 • via Nuitee
S
Siany • couple • gb
1
Shocking dirty linen
Pros:

The location of the property and the quirkiness of it was appealing, everything on your doorstep.

Cons:

The rooms are slightly on the wonk probably due to it begin an old building, the floor in our room felt lopsided and floorboards were unbelievably creaky. Absolutely shocked by the duvets. We spotted these at 11pm at night and it’s safe to say we didn’t sleep well due to the worry of hygiene. I had previously asked for extra duvet as air con made me cold but reception said couldn’t get them until the next day. Such a shame when the hotel is placed perfectly. I reached out to the hotel and just got an apology which was disappointing as I thought maybe they would have liked a chance to revisit and rectify my opinion of them

2026-07-03 • via Nuitee
L
Leti • solo_traveller • gb
7
2026-07-03 • via Nuitee
P
Phil Henshaw • solo_traveller • gb
9
Pros:

Historic hotel in a great location . Photos of famous guests on the old staircase walls. Room spacious and well appointed, with king size bed.

Cons:

TV Remote didn't work so just used controls on TV

2026-07-03 • via Nuitee
J
Jessica • solo_traveller • gb
6
Pros:

Great location and decor

Cons:

Uncomfortable bed

2026-07-02 • via Nuitee
C
CAROLYN • couple • gb
7
Overall good
Pros:

Room was fine as was the location.

Cons:

Stairs between floors three and four closed off.

2026-07-02 • via Nuitee
M
Mark • solo_traveller • gb
1
A Poorly Maintained Dumpn
Pros:

Location. That's it.

Cons:

I woke up with insect bites after sleeping in the bed, the room was dirty, the shower cubicle was tiny and falling apart, and the room smelled of mould.

2026-07-02 • via Nuitee
W
wacays • solo_traveller • ie
7
Pros:

Good

Cons:

Locetion

2026-07-02 • via Nuitee
J
Joseph • couple • gb
10
Lovely place to stay in the heart of Nottingham, would highly recommend!!
Pros:

Great location, friendly and helpful staff, very clean, good facilities

Cons:

Nothing, it was great

2026-07-02 • via Nuitee
J
Jason • couple • gb
10
The history of the hotel was lovely
Pros:

The history, the staff (Sasha I think) was amazing

Cons:

Due to the business acquisition the old sign Mercure is on the front and if the reception team had not been outside at the time then it would have been confusing thinking it was the right place.

2026-07-01 • via Nuitee
S
Samuel • couple • gb
8
2026-07-01 • via Nuitee
K
Kate • couple • gb
9
Great city centre stay
Pros:

Middle of lovely neighbourhood. Well appointed room with aircon (it was very hot that day so this was most welcome)

Cons:

Not much!

2026-06-30 • via Nuitee
L
Lee • solo_traveller • gb
1
Do not stay here
Cons:

I recently stayed at this hotel and had hardly any sleep for my two consecutive night stay. My room was opposite a nightclub and for some reason the sash window had been fixed in an open position with only a thin piece of Perspex to keep the noise out. It didn’t work; the noise was unbearable and whilst the nightclub closed at 4.00am the noise continued when people were leaving the nightclub.
I did not wish to stay for my second night and sought the manager the next morning. I was advised that no manager was working and that the receptionist was not authorised to give me a refund for the second night. Neither was a telephone number available to contact customer support. My only option was an email. I sent an email and got an automated response (Ticket Id: 3003488943). As I sit here three days later, I have still not had the courtesy of a reply from Oyo.
I was under the impression that this was a Mercure Hotel. With their departure any semblance of professionalism has gone. The new owners Oyo are clearly putting profits before standards and have cut back on staff leaving a new receptionist and the cook to unsuccessfully resolve my problem.
Do not stay at this hotel, it is a disgrace.

2026-06-30 • via Nuitee
L
Luiza • solo_traveller • ie
9
2026-06-30 • via Nuitee
R
Rachael • couple • gb
9
Perfect for what we needed it for
Pros:

Good size room for cost and great location

Cons:

Bar was closed

2026-06-29 • via Nuitee
S
Sutton • solo_traveller • gb
7
2026-06-29 • via Nuitee
J
John • solo_traveller • gb
8
Good hotel in convenient central locatiton.
Pros:

Air conditioned room with fully adequate facilities. Very good breakfast.

Cons:

No housekeeping check on bedroom unless specifically requested.

2026-06-28 • via Nuitee
M
MattRB • solo_traveller • gb
7
Nice location by the river and very central
Pros:

Nice location and friendly staff.

2026-06-28 • via Nuitee
C
Carl • extended_group • gb
9
2026-06-27 • via Nuitee