Holiday Inn Express & Suites Santa Ana - Orange County by IHG

Hotels
Holiday Inn Express
8.4 (1358 reviews)
1600 East First Street , Santa Ana , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good breakfast
Cons:
Inconsistent cleanliness
Security concerns
Limited breakfast variety

Categories

Cleanliness
7.68
Multiple mentions of cleanliness and some issues, such as dirty elevators and room maintenance.
Service
9.15
Several positive comments about the staff being helpful and attentive.
Location
8.69
Good location with close proximity to attractions, noted positively in several reviews.
Room Quality
8.14
Reviews indicate spacious rooms but some complaints about cleanliness.
Amenities
8.17
Amenities mentioned, such as breakfast, but some gaps in the offerings (e.g., breakfast variety).
Value for Money
8.63
General sentiment indicates good value for the pricing and offerings.
Food and Beverage
8.18
Breakfast well-received, but some desire for more variety.
Overall Experience
8.55
General enjoyment of the stay, but concern due to security issues noted in some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Outdoor Swimming Pool, Fitness Centre, and Shared Lounge
Enjoy a relaxing stay at Holiday Inn Express & Suites Santa Ana - Orange County with our refreshing outdoor pool, state-of-the-art fitness center, and cozy shared lounge area.

Convenient Amenities
Benefit from our 24-hour front desk, free property-wide WiFi, and on-site ATM for a hassle-free experience.

Business-Friendly Services
For our business travelers, take advantage of our business center, fax machine, and photocopier.

Book your stay now at Holiday Inn Express & Suites Santa Ana - Orange County, an IHG Hotel, and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1358 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
F
Francisco family_with_children us
10
I like the stay good place with clean rooms .
Pros:

Great location, 8 min away from Disneyland and free parking.

Cons:

Great breakfast before 9:30 am

2026-06-18 via Nuitee
C
Colista couple us
10
2026-06-18 via Nuitee
J
Jörn solo_traveller de
9
Tolles Hotel für den mehrtägigen Aufenthalt.
Pros:

Wir waren das 3. Mal für 7 Tage in diesem Hotel. Sehr gute Lage in alle Richtungen. Unser Zimmerwunsch ( obere Etage ) wurde erfüllt. Vielen Dank dafür an das Team! Ausreichend Parkplätze sind vorhanden. Das Frühstück war immer perfekt. Alle Mitarbeiter waren immer sehr freundlich und hilfsbereit. Jeden Tag wurde das Zimmer gereinigt und Handtücher gewechselt. Wir werden auf jeden Fall wieder kommen.

Cons:

2026-06-17 via Nuitee
C
Carlos couple us
10
Pros:

It wasn’t a good location and overall the whole property was clean and enjoyable

2026-06-15 via Nuitee
G
Grace family_with_children us
8
My stay was good and had a great sleep. But could here people upstairs moving around and making to much noise .
Pros:

Loved the comfortable bed and cleaned room .

Cons:

The girl who check us in was not as friendly and didn’t greet . Like she didn’t want to be there.

2026-06-15 via Nuitee
L
Lidia family_with_children us
7
2026-06-10 via Nuitee
E
Ehab solo_traveller us
8
2026-06-10 via Nuitee
D
David couple us
10
2026-06-10 via Nuitee
D
Darrell family_with_children us
10
Thank you! Excellent place!
Pros:

Clean and great service

2026-06-09 via Nuitee
D
dubos solo_traveller us
10
2026-06-08 via Nuitee
D
dubos solo_traveller us
10
2026-06-08 via Nuitee
C
Carol extended_group us
10
2026-06-08 via Nuitee
S
Sebastien solo_traveller us
1
Pros:

J’ai été victime d’un surbooking. Bien que ma réservation ait été confirmée sur Booking.com, à mon arrivée à l’hôtel on m’a informé qu’aucune réservation n’existait à mon nom. Cette situation m’a causé un important désagrément et m’a obligé à chercher une solution de dernière minute. Je suis très déçu par cette expérience et par le manque de coordination entre l’hôtel et la plateforme de réservation.

2026-06-08 via Nuitee
S
Sara family_with_children us
10
2026-06-08 via Nuitee
D
Darrell family_with_children us
10
Pros:

Very nice clean and friendly service

2026-06-07 via Nuitee
L
Lidia solo_traveller us
7
2026-06-07 via Nuitee
L
Lauro extended_group us
10
2026-06-05 via Nuitee
M
Monica extended_group us
10
2026-06-03 via Nuitee
J
Joseph solo_traveller us
10
2026-06-02 via Nuitee
B
Brammacinny extended_group us
10
Reasonably priced and close location to dining and family
Pros:

Staff were Professional and Attentive, and they sent text messages daily to see if there was anything I needed. That is Exceptional.

Cons:

There was nothing I didn't like, it was a great stay.

2026-06-01 via Nuitee