Holiday Inn Express & Suites Santa Ana - Orange County by IHG

Hotels
•
Holiday Inn Express
8.4 (1408 reviews)
1600 East First Street , Santa Ana , us
+1 714-834-9455

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good breakfast
Cons:
Inconsistent cleanliness
Security concerns
Limited breakfast variety

Categories

Cleanliness
7.68
Multiple mentions of cleanliness and some issues, such as dirty elevators and room maintenance.
Service
9.15
Several positive comments about the staff being helpful and attentive.
Location
8.69
Good location with close proximity to attractions, noted positively in several reviews.
Room Quality
8.14
Reviews indicate spacious rooms but some complaints about cleanliness.
Amenities
8.17
Amenities mentioned, such as breakfast, but some gaps in the offerings (e.g., breakfast variety).
Value for Money
8.63
General sentiment indicates good value for the pricing and offerings.
Food and Beverage
8.18
Breakfast well-received, but some desire for more variety.
Overall Experience
8.55
General enjoyment of the stay, but concern due to security issues noted in some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Outdoor Swimming Pool, Fitness Centre, and Shared Lounge
Enjoy a relaxing stay at Holiday Inn Express & Suites Santa Ana - Orange County with our refreshing outdoor pool, state-of-the-art fitness center, and cozy shared lounge area.

Convenient Amenities
Benefit from our 24-hour front desk, free property-wide WiFi, and on-site ATM for a hassle-free experience.

Business-Friendly Services
For our business travelers, take advantage of our business center, fax machine, and photocopier.

Book your stay now at Holiday Inn Express & Suites Santa Ana - Orange County, an IHG Hotel, and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Location

Guest Reviews

8.4
Based on 1408 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
M
Marc • family_with_children • es
10
Recomanaria l’horel sens cap dubte
Pros:

Allorjament fantàstic. Erem 4 persones i l’habitació era molt espaiosa. Un 10 !

Cons:

Res

2026-08-28 • via Nuitee
D
Donnal • solo_traveller • us
8
Cons:

there are no coffee makers in the room. tey removed them. Check out was a pain as thre wasn't enought staff.

2026-08-27 • via Nuitee
M
Manabu • solo_traveller • jp
9
2026-08-26 • via Nuitee
L
Leticia • family_with_children • us
5
2026-08-25 • via Nuitee
J
Jin Sub • family_with_children • us
10
Surprised by the service
Pros:

The breakfast was awesome! Location was the best too

Cons:

Bathroom floor was dirty.

2026-08-25 • via Nuitee
L
Leticia • family_with_children • us
5
It was okay.
Pros:

The breakfast

Cons:

That we had to ask multiple times for amenities. And every time we spoke to staff at the front desk it seemed like we were inconveniencing them.

2026-08-25 • via Nuitee
L
Lozano • family_with_children • us
8
2026-08-22 • via Nuitee
J
JOSE • couple • us
9
2026-08-21 • via Nuitee
L
Linda • couple • us
9
It's a clean and comfortable hotel with free parking.
Pros:

We like the complimentary breakfast, free parking and nicely equipped gym. The layout of the room are well designed.

Cons:

The towel in the room are a bit thin and stiff. The noise from the streets are a bit loud at night.

2026-08-18 • via Nuitee
C
Carlos • couple • us
10
2026-08-13 • via Nuitee
R
Rosario • family_with_children • us
6
Pros:

Muy completo y limpio

Cons:

Pedí toallas en la noche no me llegaron

2026-08-13 • via Nuitee
C
Carlos • couple • us
10
It was clean. Breakfast was good and all staff was respectful.
Pros:

I like that the property was clean and a good location.

Cons:

N/A

2026-08-13 • via Nuitee
M
mo • couple • us
7
2026-08-07 • via Nuitee
Y
Yaohui • family_with_children • cn
8
2026-08-07 • via Nuitee
S
seablue • solo_traveller • us
7
2026-08-07 • via Nuitee
J
Jennifer • family_with_children • us
7
The location was very convenient!
Pros:

Breakfast was OK. It needed to be refilled during peak hours. There should be sausage or bacon at all times. For the price I paid per night, there should be biscuits/gravy or eggs Benedict. You would get repeat customers.

2026-08-06 • via Nuitee
C
Catherine • solo_traveller • us
10
Pros:

Great deal, nice room, and wonderful breakfast

2026-08-05 • via Nuitee
C
Camila • family_with_children • us
8
Easy, clean, coat was okay.
Pros:

Very clean and easy to get to.

Cons:

No water fountain on guest floors just ice machines.

2026-08-04 • via Nuitee
A
Ana • extended_group • us
10
This was the best holiday inn I've stayed in.
Pros:

The room was clean, the shower for once had good pressure. It was the best shower of my life, most hotels shower head barely gives off water. I loved the walk in shower, there's more room.
The breakfast was good too
Dove complementary soap smelled so good. They had dove shampoo too.

Cons:

N/a

2026-08-04 • via Nuitee
F
Forbes • couple • us
6
Decent hotel (room/bathroom) but the property needs maintenance, especially the outside!
Cons:

The property reeked of stale urine in the parking lot. Also, the neighborhood was less than to be desired.

2026-08-04 • via Nuitee