Clarion Pointe Franklin - Nashville Area

Hotels
7.9 (779 reviews)
6210 Hospitality Drive , Franklin , US
+1 615-791-4004

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location near dining and highway
Friendly, helpful staff (several mentions)
Clean rooms reported by multiple guests
Comfortable beds reported by many guests
Good value/price (called phenomenal by some)
Complimentary breakfast (waffles) and a usable fitness room
Cons:
Inconsistent cleanliness (grime, mildew smells, dirty public areas)
Limited breakfast with mostly sweet options and few hot/savory items
Some rooms with broken fixtures, bathtub issues and confusing TV
Shared/not in-room microwave and small toiletries
Unreliable WiFi reported
Isolated serious service incident reported (racism) and a check-in reservation problem

Categories

Cleanliness
6.5
Multiple reports of grime in bathroom grout, mildew smell from AC, filthy public/lobby bathroom and hallways; however several guests described rooms as clean and beds/no bugs in some stays.
Service
9.2
Staff repeatedly described as very nice, kind and helpful (including named staff 'La La' and a very kind receptionist). There are isolated service failures: a reservation/check-in delay and one guest reporting racism.
Location
8.7
Many guests praised the convenient location, proximity to dining and highways and one note that the property was secluded and quiet from traffic.
Room Quality
7
Mixed room quality: some guests found beds comfortable and rooms roomy, while others reported uncomfortable beds, bathtub problems, dark lighting, confusing TVs, hard towels and occasional odors.
Amenities
7.2
Fitness room noted positively; breakfast setup minimal (single waffle maker) and microwave often shared/not in-room; WiFi reported as unreliable and some broken items reported.
Value for Money
8.9
Several guests explicitly called the price phenomenal or a good value for the stay, outweighing some shortcomings for many visitors.
Food and Beverage
6.8
Breakfast frequently described as limited and overly sweet with few savory options; some liked the waffles and mango drink but overall offerings are light.
Overall Experience
8.9
Overall stays were often described as pleasant and good value with multiple repeat visitors and guests saying they would stay again, though noteworthy cleanliness and amenity issues reduced some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Situated just off Interstate 65 and a short drive from Nashville, the Clarion Pointe in Franklin, Tennessee offers easy access to both the city and the charming downtown area.

Comfortable Accommodations
Each guest room is equipped with modern amenities such as free Wi-Fi, cable TV, a coffee maker, ironing facilities, and a hairdryer, ensuring a comfortable stay for all guests.

Relaxing Amenities
Unwind by taking a dip in the outdoor pool, or take care of work tasks at the business center. With laundry facilities available, guests can enjoy a stress-free stay at the Clarion Pointe.

Book your stay now at the Clarion Pointe and experience the perfect blend of convenience and comfort during your visit to Franklin, Tennessee.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pet allowed. Dogs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 779 reviews
Cleanliness: 6.5
Service: 9.2
Location: 8.7
Room Quality: 7
Amenities: 7.2
Value for Money: 8.9
Food and Beverage: 6.8
Overall Experience: 8.9
J
Jodi • couple • us
7
2026-10-30 • via Nuitee
J
Jill • couple • us
4
Not worth it.
Cons:

Getting out of the cul de sac was very difficult with the busy street. The bathroom floor was covered in grime- grout color was covered. Stairwell smelled like cat pee. There was a shared microwave for the floor, not in the room. The lighting was dark. TV is not easy to figure out.

2026-10-28 • via Nuitee
K
Kyle • family_with_children • us
4
Certainly better options
Pros:

Location was nice. Staff were very nice.

Cons:

Beds were incredibly uncomfortable. Felt like a glorified box spring. Whole hotel smelled, something along the lines of Indian food maybe? Bathtub in both rooms was in bad shape. Breakfast was extremely limited. Only hot food item was a single waffle maker.

2026-10-26 • via Nuitee
D
Deborah • couple • us
7
Overall pleasant experience and a good value.
Pros:

Location was great with dining near the hotel. Staff were kind and considerate. Waffles and mango juice drink for breakfast was delicious.

Cons:

One of our rooms had a mildew smell coming from the air conditioner unit and the front of it needed to be cleaned between the vents. We were only there one night so we just put an air freshener in the room. Our other room had a clean fresh smell.

2026-10-24 • via Nuitee
H
Hawkins • solo_traveller • us
10
2026-10-20 • via Nuitee
H
Howard • couple • us
7
2026-10-17 • via Nuitee
C
Chelsey • family_with_children • us
10
Best hotel/motel I’ve ever stayed in and the price was phenomenal
Pros:

It was secluded and couldn’t hear traffic at hall during the night!

Cons:

It didn’t have a microwave in the room but there was one by the ice machine so not much to complain about

2026-10-12 • via Nuitee
T
Terri • couple • us
10
2026-10-11 • via Nuitee
C
Cassie • family_with_children • in
8
2026-10-10 • via Nuitee
S
Sandra • family_with_children • us
6
2026-10-08 • via Nuitee
D
Donna Lynn • extended_group • us
10
2026-10-07 • via Nuitee
E
Elizabeth • couple • us
6
2026-10-07 • via Nuitee
B
Brad • couple • us
5
2026-09-14 • via Nuitee
C
Cruse • family_with_children • us
8
We enjoyed our stay very much. It was clean, comfortable, and convenient. The staff were all very kind and hellf.
Pros:

It was a very convenient location. The beds were very comfortable and it was clean.

Cons:

The towels were a little hard, the shampoo and conditioners in the bathtub and don’t work. The ones they have instead are very, very small and good for only 1 washing.

2026-09-14 • via Nuitee
S
Shawn • family_with_children • us
4
A place to lay head. Nothing to write home about
Pros:

Nothing

Cons:

Public bathroom in lobby was filthy

2026-09-12 • via Nuitee
J
Jim • family_with_children • us
10
We loved it will stay again
Pros:

Great location clean friendly staff

2026-09-06 • via Nuitee
A
Andres • family_with_children • us
7
Pros:

Cómodo, cerca a la autopista

Cons:

El desayuno, todo era de dulce, no hay ni una opción de sal. Demasiada azúcar en todo

2026-08-31 • via Nuitee
Y
Yonathan • family_with_children • us
7
VALE LA PENA!!!
Pros:

La limpieza de la habitación con excepción del baño qué tenia cabellos de otra persona en la bañera.

Cons:

Que al momento del checkin me dijeron que mi reserva estaba cancelada cuando booking nunca la cancelo y tampoco yo. Pero después de un largo rato y espera me dieron la habitación.

2026-08-27 • via Nuitee
L
La GITTA • solo_traveller • hu
5
Pros:

Rezeptionist extrem lieb

Cons:

,leider stank die ganze Zimmer nach Schimmel.
Sonst ist sauber gewesen.Klima scheint ein Problem zu sein weil alle anderen Zimmer stank auch.Wir sind nicht geblieben,weil Geruch unerträglich war.

2026-08-25 • via Nuitee
M
Margie • solo_traveller • us
10
Pros:

La La was wonderful as usual and so was all the staff including house keeping.

2026-08-20 • via Nuitee