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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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Outdoor pool - seasonal
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Pool with view
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Fence around pool
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location near Great Smoky Mountains National Park
Comfortable Rooms with Modern Amenities
Relaxing Outdoor Pool and Sun Terrace
Experience the beauty of Gatlinburg, Tennessee with a stay at Clarion Pointe Downtown. Enjoy the convenience of being just a 5-minute drive from the Great Smoky Mountains National Park. Unwind in our well-equipped rooms featuring free WiFi, TV, and coffee makers. Some rooms even have a cozy seating area for extra comfort. Take a refreshing dip in the seasonal outdoor pool, or soak up the sun on the terrace. With a 24-hour front desk, free parking, and attractions like Ripley’s Aquarium nearby, your stay with us will be both relaxing and memorable. Book your stay now for a delightful getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Location is great, especially for a 2 star hotel. 5 minutes walking and you are downtown. The beds were the only thing we liked about the hotel.
They don’t know hygiene at all. It was very gross. My wife has light blonde hair and I have short brown hair, the bathroom was full of mold and long brown women hair on the floor everywhere I looked. It stank because the chimney had not been cleaned. If it rains the smell of the chimney is extreme, its like an ashes smell. You have a shower curtain, but the shower is so low to the ground that the whole area around your anckles is open so the whole bathroom gets wet massively. The towels were dirty and had a lot of stains in them. When closing or opening the door, the door got stuck and made a really loud noise which kept us awake when someone of us had to go to the bathroom at night. The curtains of the room are not long enough and the light on the balcony kept on all night so your room was fully lighted the whole night. Worst stay ever, will never come back and won’t recommend anyone.
Not worth the $$$ paid for the stay. Everything was meh. Expected higher quality so close to downtown.
Our AC unit didn’t shut off and was leaking on the floor. The bathroom had mold and one roll of toilet paper for a 4 day stay
Cleaner room.
Nothing
Everything
Estado precário e sujo das instalações. Precisa de uma reforma urgente.
The bed was like sleeping on a cloud, the view was amazing. The bathroom was beautiful. Loved how it had a main lamp and then a little small light right below that I could turn on for reading a book. Had a king room and it was amazing! Will definitely be booking here again!
Good location staff was excellent
Room not clean no remote shower was dirty bed bad no blankets
It was within walking distance of all the attractions.
Be on the lookout for bears
The location was great.
We were on 3rd floor in 1st building. The ceiling look like it was going to leak. They did accommodate and move us. We had to keep air conditioner on high otherwise the room felt damp.
Everything was wonderful
Nothing
N/A
Doesn’t look like the ad. It felt damp, mildew smell, pee stained sheets, bugs in the bed, lighting was too dim, and no elevator.
The bed was comfortable and the single bed unit with the stone wall was amazing.
It was great because it was on the strip
My room was dirty had blood on back of door floor was dirty and not swept
How close we were to the strip
The only thing good was a breakfast
They put us in a room that almost hung over the street very noisy from traffic with 30 foot of glass windows in July. The air conditioner couldn’t keep up the room was filthy. Then the maintenance man discharge Freon into the air and it came right up into our room and gave me a splitting headache. So they put us in another room by the elevator with people outside our door all hours of the night, moving stuff around and getting on the elevator and their staff their housekeeping were rolling carts back-and-forth. It wasn’t quiet at all. The first room was so noisy. We couldn’t even sleep. And hot hot the lobby was hot and without air-conditioning .
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