Best Western University Inn Santa Clara

Hotels
•
Best Western
8.4 (542 reviews)
1655 El Camino Real , Santa Clara , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast options
Clean and comfortable rooms
Cons:
Cleanliness issues
Noisy rooms
Worn furnishings
Limited breakfast choices

Categories

Cleanliness
7.65
There were multiple mentions of cleanliness issues, including plumbing problems and a cockroach.
Service
9.15
Staff were generally described as friendly and helpful.
Location
9.15
Guests appreciated the convenient location near shopping and restaurants.
Room Quality
7.65
Rooms were spacious but some were noisy, and there were complaints about worn furnishings.
Amenities
8.15
Breakfast was generally well-received, but some issues with options and plastic utensils.
Value for Money
8.15
Good value noted, though some complaints about the motel's overall upkeep.
Food and Beverage
8.65
Breakfast praised for quality; some wished for better options.
Overall Experience
8.65
Overall a pleasant experience with notable upsides despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:23

Property Description

Convenient Location in Silicon Valley
Located in the vibrant heart of Silicon Valley, our hotel in Santa Clara offers easy access to the best dining, entertainment, and shopping options in the area.

Comfortable Rooms with Modern Amenities
Relax in our guestrooms equipped with high-speed internet, coffee machines, microwaves, and refrigerators, ensuring a comfortable stay for all our guests.

Relaxing Facilities and Nearby Attractions
Unwind by the pool, stay active in the fitness center, or make free local calls during your stay. Plus, with attractions like SAP Center Arena, Paramount's Great America theme park, and Winchester Mystery House just minutes away, there's always something exciting to explore near Best Western University Inn Santa Clara.

Book your stay now and experience the perfect blend of convenience and comfort!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 542 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
I
Ivo • solo_traveller • nl
5
Het was erg basic en weinig extra, in de jaren 80 blijven hangen.
Pros:

Goede vraag! Kamer was best okay. En cleaning service was goed.

Cons:

- ontbij was dramatisch qua gezonde opties
- geen volkoren, fruit in plastic,
weinig vers, veelal suiker producten, sapjes in automaat, hamburger voor in magnetron, etc
- receptie medewerker was erg onverschillig
- locatie aan drukke weg met veel lawaai
- een zwerver heeft voor hotel gepoept en ging daarna tegen me schreeuwen, nieuwe ervaring
- waarom al dat wegwerp artikelen qua bestek, borden en bekers. Totaal niet sustainable!

2026-05-23 • via Nuitee
G
Greg • couple • us
8
2026-05-22 • via Nuitee
C
Crystal • couple • us
6
Nothing special
Pros:

Clean, and fine location. But WAY overpriced IMO.

Cons:

Terrible night staff. Toilet clogged and they didn’t know where a plunger was and had no maintenance staff until the next morning. I had to Karen them to give us a new room to ensure we had a working toilet for the 12 hours we were planning to be there.

2026-05-21 • via Nuitee
K
Kendra • couple • us
8
Only stay overnight but overall quiet location and atmosphere
Pros:

Good location, accommodations. Parking was on site and included in price. Manager was nice and easy to talk to.

Cons:

NA enjoyed it

2026-05-18 • via Nuitee
M
Michael • solo_traveller • us
9
Living it up at the best Western
Pros:

The clean mess the quietness and the professional way they run the business of the Motel

Cons:

Zero

2026-04-30 • via Nuitee
R
richard patrick • couple • us
8
all in all it was a good stay…room was clean, grounds were good. close to restaurants.
Pros:

close to place where meetings were held.

Cons:

tv service went out…went down to front desk to report the issue…was told by the night auditor that she would send someone to look at the tv….no one came.

2026-04-26 • via Nuitee
F
Farhad • solo_traveller • us
1
2026-04-21 • via Nuitee
F
Farhad • solo_traveller • us
1
2026-04-21 • via Nuitee
S
Sandy • couple • us
9
Wonderful
Pros:

Nice area

Cons:

On our first night somebody is yelling and it’s loud but it calm down.

2026-04-20 • via Nuitee
B
Beverly • family_with_children • us
10
2026-04-14 • via Nuitee
P
Patrick • couple • jp
9
2026-03-31 • via Nuitee
K
kym • family_with_children • us
10
Great location, great staff,
Pros:

hostess was extremely kind and attentive. continental breakfast was delicious and had a variety of options

Cons:

N/A

2026-03-30 • via Nuitee
P
Peter • extended_group • be
9
2026-03-29 • via Nuitee
E
Ernesto • solo_traveller • us
10
2026-03-29 • via Nuitee
D
Detlef • couple • de
8
unsere Basis für Santa Clara
Pros:

Für amerikanische Verhältnisse gutes Frühstück, für unseren Zweck sehr gute Lage

Cons:

die Zimmer zur Hauptstraße hon sind nicht so optimal (Nr. 108-110, laut)

2026-03-26 • via Nuitee
S
Sato • solo_traveller • jp
7
2026-03-24 • via Nuitee
F
Felix • solo_traveller • ch
8
2026-03-23 • via Nuitee
A
Antonino • couple • it
7
Pros:

Good location close to restaurants, city center and amenities. , Parking space and good breakfast.

Cons:

Ground floor rooms a bit noisy at times.

2026-03-22 • via Nuitee
A
Antonino • couple • it
8
Second stay here! Good compromise. Great staff, great breakfast!
Pros:

Spacious rooms, great breakfast, parking space. Good location to visit Santa Clara and surroundings.

Cons:

Ground floor rooms but noisy and no curtains to let some light in, only shutters.

2026-03-22 • via Nuitee
D
Danny • family_with_children • us
8
2026-03-18 • via Nuitee