Quality Inn & Suites Middletown - Newport

Hotels
•
Quality Inn
7.3 (508 reviews)
936 West Main Street , Middletown , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Convenient, central location
Good/varied breakfast
Large rooms with useful extras (fridge, microwave)
Pool and jacuzzi
Cons:
Poor cleanliness (musty/mold smells, dust, stains)
Worn, dingy hallways and carpets
Outdated rooms and fixtures
Uncomfortable mattresses
Occasional maintenance/operational issues (broken doors, business centre out of order)

Categories

Cleanliness
4.8
Multiple reviews note dirty rooms, worn/stained carpets, musty/mold smells, dust, stained sofa and ceiling — overall poor cleanliness.
Service
8.9
Staff repeatedly described as friendly, accommodating and upbeat, though a few check-in/assistance issues were reported.
Location
9.2
Numerous comments praise the convenient and central location close to nightlife and attractions; often cited as a primary positive.
Room Quality
6.1
Rooms reported as very large with good facilities (fridge, microwave) but often dated, with uncomfortable mattresses, dingy corridors and some maintenance issues.
Amenities
7.4
Breakfast, pool and jacuzzi received positive mentions and rooms include useful extras; some amenities (business centre) reported out of order.
Value for Money
6.6
Mixed comments: some find it affordable for location/price, others call it too expensive for the quality and dated condition.
Food and Beverage
8
Breakfast repeatedly praised as very good, varied and delicious (waffles mentioned), though one report noted limited selections at times.
Overall Experience
7.4
A mixed but generally positive stay for many (great location, friendly staff, good breakfast) tempered by cleanliness and dated-condition issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Comfortable Stay
Located just 1 mile from Newport Naval Complex, the Newport Inn offers a convenient and comfortable stay only 10 minutes from central Newport.

Relaxing Amenities
Guests can unwind by taking a refreshing swim in the outdoor pool. Rooms are well-equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and some even feature a relaxing spa bath.

Delightful Dining Options
Start your day right with a delicious continental breakfast that includes hot items, fresh pastries, and fruits, ensuring a delightful dining experience.

Experience the best of Newport at the Newport Inn - book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 508 reviews
Cleanliness: 4.8
Service: 8.9
Location: 9.2
Room Quality: 6.1
Amenities: 7.4
Value for Money: 6.6
Food and Beverage: 8
Overall Experience: 7.4
S
SHOREY • couple • us
6
2026-10-24 • via Nuitee
H
Halyna • family_with_children • us
8
2026-10-14 • via Nuitee
R
Robert • couple • us
5
It was just okay.
Pros:

The staff was friendly and very helpful. Breakfast was very good.

Cons:

Needs a facelift. Carpeting in the hallways is very worn and tattered. Musty smell throughout.

2026-10-14 • via Nuitee
F
Frank • couple • us
8
2026-09-16 • via Nuitee
D
Dorcas • solo_traveller • us
8
Pros:

Free breakfast every day. Friendly staff. Clean and comfortable.

2026-09-15 • via Nuitee
T
Tricia • couple • us
9
Pros:

Location, amenities, staff, cleanliness

Cons:

A bit dated

2026-09-12 • via Nuitee
J
Joel • couple • us
7
Nice stay and good location.
Pros:

Location and the room was very clean.

Cons:

The hallways and carpet looked very dingy. Should be repainted and the carpets changed.

2026-09-10 • via Nuitee
A
Arnold • family_with_children • us
10
2026-09-04 • via Nuitee
J
Jennifer Lynn • family_with_children • us
9
very convient for the interests -meaning location. Wish price wasn't so high
Pros:

staff very accomodating and friendly - staff always upbeat and helpful

2026-08-29 • via Nuitee
C
Concetta • couple • us
4
I Will not use this location again
Cons:

Building was not that clean. Door to room was old and it looked like someone had pried the door open as it would at a burglary. It was a gloomy atmosphere. Staff at arrival advised room was not available and did not offer early check in. Just come back at 3 o’clock she said. Breakfast was very limited and when replacing coffee or other beverages they just took out empty containers for refill as opposed to replacing one with the other. Jus5 a very old place

2026-08-23 • via Nuitee
N
Nicolas • family_with_children • fr
7
Pros:

Grande chambre/suite
Salle de bain propre, mais dommage qu’il n’y en ait qu’une petite pour une suite de 8 personnes.

Cons:

Chambre vieillotte, lits peu confortables.
Isolation avec les parties communes très faible (on entend les autres clients qui parlent en passant devant la chambre et la lumière passe sous la porte).
Canapé taché et ancien.
Une seule petite salle de bains pour 8 personnes.

2026-08-21 • via Nuitee
J
Jessica • couple • us
5
Too expensive for the quality, staff was very nice
Pros:

Staff so friendly and nice

Cons:

Dirty, nats flying everywhere in room, mold, dust, weird mold smell

2026-08-17 • via Nuitee
N
Nabil • family_with_children • us
2
Steff are very kind and welcoming
Pros:

Just the Steff

Cons:

Need renovations, my room has a bog stain on the ceiling, room smell is not good, the path in D wing so small. I’m not sure why the rooms so old like this but I think they have a better one’s but not for Booking.com customers, business center out of order the computer and the printer with a lot of dust. Wasn’t a happy experience at all

2026-08-15 • via Nuitee
J
Josephine • solo_traveller • nl
8
Pros:

Nice location, good price

Cons:

The extra bed was very uncomfortable

2026-08-12 • via Nuitee
K
Karen • solo_traveller • us
9
Pros:

The room was great size with 2 bathrooms. The pool was wonderful. Breakfast was delicious!

Cons:

Bathroom door didn't work correctly. And the carpets definitely need upgrades.

2026-08-06 • via Nuitee
A
Alexia • extended_group • us
8
Perfect location and price for girls weekend, staff was great and attentive.
Pros:

Location

Cons:

Uncomfortable mattresses and breakfast selection

2026-08-03 • via Nuitee
F
Fabienne • solo_traveller • fr
8
Pros:

Le réfrigérateur est un plus
Petit déjeuner hyper varié et copieux

Cons:

Emplacement éloigné

2026-07-25 • via Nuitee
E
Elizabeth • extended_group • us
7
Affordable accommodation in convenient location
Pros:

Staff was friendly, the location of the hotel is really convenient, very close to night life in Newport.

Cons:

The rooms could definitely be a bit cleaner.

2026-07-20 • via Nuitee
A
Afsun • family_with_children • us
7
Pros:

Location and staff

Cons:

Value and amenities

2026-07-20 • via Nuitee
N
Nancy • couple • us
9
2026-07-17 • via Nuitee