Quality Inn & Suites Middletown - Newport

Hotels
Quality Inn
7.3 (636 reviews)
936 West Main Street , Middletown , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Pool
Cons:
Dirty rooms
Poor room maintenance
Service inconsistencies
High issues for price

Categories

Cleanliness
5.38
Numerous mentions of dirty rooms, roaches, and unkempt facilities.
Service
8.35
Staff was helpful and friendly, though some negative comments about specific service experiences were noted.
Location
8.39
Positive remarks about the hotel's location to downtown Newport.
Room Quality
6.34
Room layout issues and furnishings needing replacement were mentioned.
Amenities
7.87
Some positive opinions about the pool and breakfast, but issues exist.
Value for Money
7.33
Comments on good value for purpose, but high prices with significant issues noted.
Food and Beverage
7.88
Good breakfast offerings, some service and quality inconsistencies noted.
Overall Experience
6.85
Numerous negative experiences, significant issues noted, but some redeeming factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:05

Property Description

Convenient Location and Comfortable Stay
Located just 1 mile from Newport Naval Complex, the Newport Inn offers a convenient and comfortable stay only 10 minutes from central Newport.

Relaxing Amenities
Guests can unwind by taking a refreshing swim in the outdoor pool. Rooms are well-equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and some even feature a relaxing spa bath.

Delightful Dining Options
Start your day right with a delicious continental breakfast that includes hot items, fresh pastries, and fruits, ensuring a delightful dining experience.

Experience the best of Newport at the Newport Inn - book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 636 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.39
Room Quality: 6.34
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 6.85
J
Jennifer Lynn family_with_children us
9
very convient for the interests -meaning location. Wish price wasn't so high
Pros:

staff very accomodating and friendly - staff always upbeat and helpful

2026-08-29 via Nuitee
C
Concetta couple us
4
I Will not use this location again
Cons:

Building was not that clean. Door to room was old and it looked like someone had pried the door open as it would at a burglary. It was a gloomy atmosphere. Staff at arrival advised room was not available and did not offer early check in. Just come back at 3 o’clock she said. Breakfast was very limited and when replacing coffee or other beverages they just took out empty containers for refill as opposed to replacing one with the other. Jus5 a very old place

2026-08-23 via Nuitee
N
Nicolas family_with_children fr
7
Pros:

Grande chambre/suite
Salle de bain propre, mais dommage qu’il n’y en ait qu’une petite pour une suite de 8 personnes.

Cons:

Chambre vieillotte, lits peu confortables.
Isolation avec les parties communes très faible (on entend les autres clients qui parlent en passant devant la chambre et la lumière passe sous la porte).
Canapé taché et ancien.
Une seule petite salle de bains pour 8 personnes.

2026-08-21 via Nuitee
J
Jessica couple us
5
Too expensive for the quality, staff was very nice
Pros:

Staff so friendly and nice

Cons:

Dirty, nats flying everywhere in room, mold, dust, weird mold smell

2026-08-17 via Nuitee
N
Nabil family_with_children us
2
Steff are very kind and welcoming
Pros:

Just the Steff

Cons:

Need renovations, my room has a bog stain on the ceiling, room smell is not good, the path in D wing so small. I’m not sure why the rooms so old like this but I think they have a better one’s but not for Booking.com customers, business center out of order the computer and the printer with a lot of dust. Wasn’t a happy experience at all

2026-08-15 via Nuitee
J
Josephine solo_traveller nl
8
Pros:

Nice location, good price

Cons:

The extra bed was very uncomfortable

2026-08-12 via Nuitee
K
Karen solo_traveller us
9
Pros:

The room was great size with 2 bathrooms. The pool was wonderful. Breakfast was delicious!

Cons:

Bathroom door didn't work correctly. And the carpets definitely need upgrades.

2026-08-06 via Nuitee
A
Alexia extended_group us
8
Perfect location and price for girls weekend, staff was great and attentive.
Pros:

Location

Cons:

Uncomfortable mattresses and breakfast selection

2026-08-03 via Nuitee
F
Fabienne solo_traveller fr
8
Pros:

Le réfrigérateur est un plus
Petit déjeuner hyper varié et copieux

Cons:

Emplacement éloigné

2026-07-25 via Nuitee
E
Elizabeth extended_group us
7
Affordable accommodation in convenient location
Pros:

Staff was friendly, the location of the hotel is really convenient, very close to night life in Newport.

Cons:

The rooms could definitely be a bit cleaner.

2026-07-20 via Nuitee
A
Afsun family_with_children us
7
Pros:

Location and staff

Cons:

Value and amenities

2026-07-20 via Nuitee
N
Nancy couple us
9
2026-07-17 via Nuitee
P
Philippe extended_group gb
10
Excellent fully equipped rooms with the perfect location
Pros:

To be honest from the moment we pulled up and viewed the reception area we were not sure about our choice! Arriving from London UK it was a last minute booking with sky high rates. The corridors and chipped room door did not help.

But, what a surprise! A huge room with all the facilities you could need, including an iron and ironing board, fridge and microwave.

Super quiet, very pleasant friendly staff and breakfast. Our boys loved making waffles.

It proved to be an excellent bolt hole for three glorious days in Newport/James Town.

Would recommend!

Cons:

Reception area and window curtains. But a small gripe really.

2026-07-10 via Nuitee
W
Wanda I solo_traveller pr
8
2026-07-06 via Nuitee
A
Ashley extended_group us
5
2026-07-02 via Nuitee
L
Louis couple um
4
We shopped for price. So you get what you pay for. The traffic on 138east was awful. Note. Next stay will be IN Newport
Pros:

King bed and price

Cons:

The draws on everything kept opening.

2026-07-02 via Nuitee
S
Spano solo_traveller us
7
2026-07-01 via Nuitee
K
Katy solo_traveller us
8
2026-06-28 via Nuitee
H
Hilary couple us
7
2026-06-25 via Nuitee
B
Brittany couple us
10
2026-06-20 via Nuitee