Motel Newstar Laval

Hotels
7.3 (713 reviews)
1375 Boulevard des Laurentides , Laval , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Cons:
No breakfast
Heating issues
Hard mattress

Categories

Cleanliness
8.05
Clean and well-maintained, but some noise issues with thin walls.
Service
8.55
Friendly staff that is responsive and helpful.
Location
8.55
Quiet area with good access to nearby attractions.
Room Quality
7.05
Rooms are clean but inconsistently comfortable; some issues with heating.
Amenities
6.55
Basic amenities, lacking some expected conveniences.
Value for Money
7.55
Generally fair pricing but some room deficiencies.
Food and Beverage
5.05
No breakfast provided; limited beverage options.
Overall Experience
7.05
Mixed feelings; good aspects but significant shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:30

Property Description

Modern Accommodations
Motel Newstar Laval offers contemporary air-conditioned rooms with free WiFi and flat-screen TVs. Enjoy the convenience of a private bathroom and cozy bed linen during your stay.

Convenient Location
Situated just a short distance from popular attractions like Cosmodome Space Science Centre and IGA Stadium, our non-smoking property provides easy access to key destinations in Laval.

Nearby Amenities
With Carrefour Laval a mere 5.7 km away and Montreal-Trudeau International Airport within a 24 km reach, guests can explore the city with ease and have a comfortable travel experience.

Book your stay at Motel Newstar Laval now for a memorable and hassle-free visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.3
Based on 713 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 5.05
Overall Experience: 7.05
A
ann • extended_group • ca
8
2026-06-20 • via Nuitee
D
Daniel • couple • ca
8
2026-06-20 • via Nuitee
C
Christine • couple • ca
9
Super!
Pros:

Propre, calme, bien situé. Qualité/prix

Cons:

Pas de prise pour la cafetière

2026-06-20 • via Nuitee
G
George • couple • us
1
2026-06-20 • via Nuitee
Y
Youness • extended_group • ca
6
Good facilities and location, but the customer service did not meet expectations
Pros:

The location is perfect, close to bus transportation, Uber access, BIXI bike stations, and a Maxi supermarket. There are also plenty of cafés, restaurants, and parks within walking distance, making it very convenient to get around and explore the area.

Cons:

The staff was courteous, but we felt that the overall customer service experience could have been warmer and more attentive. Due to a family emergency, we needed to shorten our stay and asked whether any flexibility, such as a partial refund or alternative arrangement, might be possible. We were informed that our request would be reviewed and that someone would follow up with us, but unfortunately, we did not receive any further communication.

We understand that hotel policies must be respected and that exceptions are not always possible. However, during a challenging personal situation, we would have appreciated clearer communication and a more proactive follow-up regarding our request. A little more empathy and engagement would have made a meaningful difference to our overall experience.

2026-06-19 • via Nuitee
A
Almashhour • couple • ca
8
2026-06-19 • via Nuitee
J
Jolly • extended_group • ca
9
Très bon rapport qualité-prix
Pros:

Ambiance (lumières colorées)

Cons:

Deux poubelles dans la salle de bain (vidange / recyclage) mais c'est comme si c'était un seul sac donc finalement tout se ramasse ensemble ?

2026-06-18 • via Nuitee
L
Lourdy • solo_traveller • ht
9
Pros:

Je n'ai pas reçu de petit déjeuner, malgré j'ai voulu prendre quelque chose à mon réveil. Je pense qu'il est le seul manquement au niveau de mon séjour, hors de cela, tout m'a été satisfait

Cons:

L'intérieur de la chambre était super propre et cette chambre est une occasion favorable pour n'importe quelle personne qui voudrait une agréable nuit

2026-06-18 • via Nuitee
P
Perron • solo_traveller • ca
7
Pros:

Service courtois du personnel .

Cons:

Chambre 145 n était pas bien

2026-06-16 • via Nuitee
G
Gabriel Aldama • solo_traveller • ca
9
Nice and easy
Pros:

Everything run smoothly and the next morning, I go but I forgot my watche, but the staff help me find it very fast.

2026-06-15 • via Nuitee
J
Jonathan • family_with_children • ca
7
2026-06-15 • via Nuitee
A
Abdoul • couple • ca
10
Si c’était à refaire je n’hésiterai pas
2026-06-15 • via Nuitee
N
Noureddine • solo_traveller • ca
10
Pros:

Oui

2026-06-15 • via Nuitee
M
Missmary • solo_traveller • ca
1
Horrible
Pros:

Rien

Cons:

Rien

2026-06-10 • via Nuitee
J
Joel • solo_traveller • ca
10
2026-06-10 • via Nuitee
M
Minerva • couple • ca
10
2026-06-08 • via Nuitee
R
Radia • solo_traveller • ca
6
Agréable
Pros:

L’équipement était moderne

Cons:

Pas de wifi

2026-06-08 • via Nuitee
S
Stephanie • solo_traveller • ca
8
2026-06-07 • via Nuitee
T
Trudeau • solo_traveller • ca
10
2026-06-07 • via Nuitee
D
Daniel • couple • ca
9
2026-06-07 • via Nuitee