Residence Inn Palm Desert

Hotels
•
Residence Inn
8.2 (676 reviews)
38305 Cook Street , Palm Desert , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Room updates needed

Categories

Cleanliness
7.53
Multiple reviews mentioned issues with cleanliness and dirtiness.
Service
9
Many reviews praised the staff for being friendly and professional.
Location
8.54
Location was frequently mentioned as a pro, especially regarding proximity to attractions.
Room Quality
7.49
Some reviews indicated that rooms need updates and are showing age.
Amenities
8.02
Amenities like the pool and breakfast were highlighted positively; some room issues noted.
Value for Money
8.48
Several comments indicated good value for the price, especially with breakfast included.
Food and Beverage
8.53
Breakfast was positively mentioned, with good variety and quality.
Overall Experience
8
Guests generally enjoyed their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:21

Property Description

Stunning Views and Resort Amenities

Luxurious Suites with Full Kitchens
The Residence Inn Palm Desert offers suites equipped with everything you need for a comfortable stay, including a fully equipped kitchen with modern appliances.

Delicious Breakfast and Outdoor Dining
Start your day with a rich breakfast buffet and enjoy the convenience of grocery shopping service. Take advantage of the barbecue area for a delightful outdoor dining experience.

Convenient Location Near Popular Attractions
Located just a short drive from the Desert Willow Golf Resort and various attractions, including the Living Desert Zoo and Gardens, Agua Caliente Casino, and the Palm Springs Aerial Tramway.

Book your stay at Residence Inn Palm Desert for a perfect blend of luxury, convenience, and relaxation.

Important information:

There is a minimum check-in age of 21 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 676 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
A
Avi • solo_traveller • us
6
Pros:

Do the hotel is under construction for the pool side and do not have chairs.Do not have lumber's and it was very dusty. It's not clean. was not so comfortable . But the cleaning ladies, she's very nice.She made my room early every morning.Like, I asked and that point I was very happy, but I complain the beginning.Fix my room till 6 o'clock in the evening.And that was wrong.

Avi edry

Cons:

The pool area he was under construction.It was very dusty , no chairs , no shade , it was very bad.
And always, they blame the internet, and I've been there at the deserts like once a month, other hotels, they never had any problem with the internet.6

2026-07-06 • via Nuitee
L
Leslie • couple • us
10
I’ll be back
Pros:

Clean quiet friendly guests

2026-07-06 • via Nuitee
L
Laura • couple • us
9
2026-07-02 • via Nuitee
J
Jacopo • family_with_children • it
10
Pros:

Ottimo appartamento con due belle camere da letto, due bagni, cucina e salotto. Molto comodo per una famiglia.

2026-07-01 • via Nuitee
K
Kara • couple • us
8
2026-06-28 • via Nuitee
L
Lorena • couple • us
10
2026-06-26 • via Nuitee
Y
Yvonne • couple • us
8
2026-06-25 • via Nuitee
C
Cheryl • couple • us
10
Pros:

Checkin person was terrific

2026-06-24 • via Nuitee
H
Heather • solo_traveller • us
10
2026-06-06 • via Nuitee
P
Price • couple • us
9
2026-05-30 • via Nuitee
C
Colleen • solo_traveller • us
10
I would definitely stay there again and refer people to the property.
Pros:

The cleanliness and the staff

Cons:

It was easy to get around on and well taken care of. I did not use the pool but there was a lot of furniture in a pretty small area.

2026-05-30 • via Nuitee
I
Irwin • couple • us
8
2026-05-27 • via Nuitee
J
Jong Suk • solo_traveller • us
8
2026-05-26 • via Nuitee
J
JINSUN • family_with_children • kr
4
Pros:

아침식사가 괜찮았고 화장실이 넓었음

Cons:

시설이 매우 노후되었고 침대가 좁은편이다.

2026-05-26 • via Nuitee
B
Bigbatshit • solo_traveller • us
10
2026-05-22 • via Nuitee
K
Karen • couple • us
10
Pros:

convenient location, great views and awesome breakfast

2026-05-19 • via Nuitee
H
Haines • solo_traveller • us
6
2026-05-17 • via Nuitee
D
DeBow • solo_traveller • us
8
Pros:

The pillows and bed was comfy..u dont have

Cons:

U dont have jacuzzi..

2026-05-16 • via Nuitee
N
Nichele • extended_group • us
8
My stay was good, but would have been better had we been able to use the couches and chairs and not have dirty stained c
Pros:

Location is good. Close to shopping, dining and freeway. The staff were very professional and friendly. Nice and quiet community. Nice size spaces. We had a two bedroom, 2 bath apartment with a full kitchen. We enjoyed our balcony which was overlooking the pool. The gym was nice, only encountered one broken treadmill. Needed cups, hand sanitizer and solution to clean the equipment before and after use.

Cons:

Needs new carpets, chairs and couches. All were very stained tattered and worn out. I didn’t want to sit, had to place a towel over the chairs in my room and in dinning area. Most of the time I stood or sat on the edge of my bed, which I don’t like to do in my street clothes. The couch in our room was worn out and dirty. None of us used it. Also there was no hot tub. I would expect more from the brand.

2026-05-11 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-05-11 • via Nuitee