Residence Inn by Marriott New Orleans Metairie

Hotels
•
Residence Inn
8.8 (111 reviews)
3 Galleria Blvd, Metairie, Louisiana, 70001 , Metairie , US
1-504-832-0888

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Front entrance ramp
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly front desk staff
Good location
Cons:
Dirty outdoor pool
Poor breakfast choices
Staff could be friendlier

Categories

Cleanliness
8.54
Rooms are very clean with nice towels and toiletries, but outdoor pool was reported dirty.
Service
9.21
Front desk staff was welcoming and available to answer questions, but some reviews noted staff wasn't very friendly.
Location
9.25
Great location in a nice neighborhood, near gas stations, shopping centers, and dining options.
Room Quality
8.9
Overall room quality is good with comfortable beds and clean sheets.
Amenities
8.73
Amenities such as the outdoor pool are available and well-maintained, although the pool cleanliness was a concern.
Value for Money
8.99
Great rate for the quality and services provided.
Food and Beverage
7.74
Breakfast choices were reported as terrible, limiting the overall experience.
Overall Experience
9.01
A great stay overall despite ongoing renovations and a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:45

Property Description

Recreational Activities: Enjoy an outdoor pool, tennis court, and fitness center.
Dining Experience: Taste delicious offerings at the complimentary reception and buffet breakfast.
Amenities: Benefit from a business center, express check-in/out, and event space.

Book your stay at Residence Inn by Marriott New Orleans Metairie today to experience all these fantastic amenities and more!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 8.54
Service: 9.21
Location: 9.25
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.99
Food and Beverage: 7.74
Overall Experience: 9.01
L
Lisa • couple • us
8
satisfied with the facility
Pros:

everything was good however the air temperature during the night was uncomfortable.

Cons:

I was dissatisfied with the quality of the air conditioner.

2026-05-14 • via Nuitee
M
Marlin • couple • us
10
Very nice property!
Pros:

Breakfast was great!
Front desk staff was very helpful!

2026-04-06 • via Nuitee
E
Erica • couple • us
10
Pros:

The breakfast was wonderful! This will be my spot when I visit the city

2026-04-01 • via Nuitee
M
Moncherie • couple • us
10
Wasn’t my first time staying and won’t be my last time
Pros:

Very clean, quiet and comfortable

Cons:

No complaints

2026-02-26 • via Nuitee
A
Amanda • family_with_children • us
10
2026-01-25 • via Nuitee
E
Eleish • couple • us
5
2026-01-20 • via Nuitee
C
Creel • couple • us
8
2026-01-20 • via Nuitee
G
Goss • couple • us
7
2026-01-19 • via Nuitee
C
Constance • couple • us
9
2026-01-17 • via Nuitee
R
Rebecca • family_with_children • us
8
Breakfast was delicious. Desk attendants atnight and in the morning was fabulous! Only downside- the little stove top bu
Pros:

Good location.

2026-01-15 • via Nuitee
T
Taylor • solo_traveller • us
10
2026-01-01 • via Nuitee
M
Michael • couple • us
8
2025-12-28 • via Nuitee
D
Danielle • family_with_children • us
10
2025-11-09 • via Nuitee
H
Hyung • solo_traveller • us
9
Excellent stay, comfortable and within easy reach of city's attractions!
Pros:

Rooms were clean and comfortable. They were also generous in size. The free and ample parking was great. Proximity to anything I'd want to see in NOLA was also excellent.

Cons:

The only thing I didn't like so much was the quality of the breakfast. Specifically I wish there where more fresh fruit options available and the biscuits and gravy one morning wasn't the best.

2025-10-23 • via Nuitee
D
David
10
Pros:

Hotel is under renovation but they didn’t begin too early, noise wasn’t bad. Great little hotel in a nice neighborhood. Clean pool and outdoor amenities to enjoy. All areas maintained well, maintenance guys always around keeping grounds spotless. Front desk was welcoming and available to answer questions. Rooms are very clean with nice towels and toiletries, clean sheets on comfortable beds. Great stay

2025-09-23 • via Nuitee
V
Verified traveler
10
Quality place to stay and vacation
Pros:

Clean suite, family friendly and pet friendly also. Near many gas stations, shopping centers and eating places. Very safe part of town. Hotel is also being renovated in some parts which will make future stays more enjoyable. Would highly recommend for the rate and quality.

2025-08-29 • via Nuitee
M
Miriam • family_with_children • de
8
Sauberes Hotel mit tollem Pool und exzellentem Frühstücksbuffet.
Pros:

Sensationelles, außergewöhnliches Frühstück mit veganer Milch und veganem Porridge. Toller Poolbereich.

Cons:

Die Ausstattung der Küche könnte etwas besser sein. Nach der derzeitigen Renovierung sollten die Zimmer alle noch einmal gründlich hinsichtlich der Strom- und Wasseranschlüsse geprüft werden.

2025-08-23 • via Nuitee
K
Kelley • family_with_children • us
1
I had a bad and disappointing experience at this property.
Pros:

Breakfast was included with the stay.

Cons:

This was a work trip, so I had to leave early, and the hotel staff became upset when I fixed myself a breakfast to go. Since I had to be at work at 6am I came in and got a coffee and breakfast. Well on the weekend the hotel serves breakfast at 7am. Monday to Friday breakfast is severed at 6am. I asked the staff that since I'm staying at the property and had to leave for work could I or the staff make me a breakfast to take with me. The owner of the property was at the desk and brushed me off and stated no. The lady who prepared the breakfast also had an attitude.
The washing machine was broken at this hotel, and you had to walk to another hotel to wash your clothes

2025-08-19 • via Nuitee
K
Karyn • partner
6
Pros:

The property is old & under construction. Once it’s updated it will probably be better

2025-08-18 • via Nuitee
R
Ricardo • couple • pr
8
2025-08-07 • via Nuitee