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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of luxury at The Ritz-Carlton, Montreal, where spacious rooms feature marble bathrooms, heated floors, and high-tech amenities like digital light controls and automatic toilets. Enjoy complimentary Asprey bath products and stay connected with free WiFi and flat-screen TVs in every room.
Exquisite Dining Options
Indulge in contemporary French cuisine at Maison Boulud, or savor cocktails and snacks at The Ritz Bar. During the summer, dine al fresco in the charming garden of Le Jardin. With a variety of dining options, your culinary desires are sure to be satisfied.
Unparalleled Services and Amenities
Relax and rejuvenate at the saltwater pool, fitness centre, or with in-room massages. Benefit from 24-hour concierge service, a business centre, and client accompaniment service. Whether you're here for business or leisure, The Ritz-Carlton, Montreal offers everything you need for a memorable stay.
Book now to experience luxury and sophistication at The Ritz-Carlton, Montreal.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A group policy may apply for more than 9 rooms booked at once. Please contact the hotel for more information.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs CAD 55 per day.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 4 years old and over stay for CAD 52 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
因为第一次来蒙特利尔，打预定电话总是法语接听，非常恼火 ，为此无法入住，车子也不让下，无法帮忙停车！经过绕行酒店好几圈，停在离酒店不远处等待了半小时，最后和门童说明需要入住，是要入住才帮忙停车，有点无语
Stayed here for a weekend and had a good time. The rooms are good but the staff is better. Tea is amazing. Decor is great.
We had one of the most uncomfortable and frankly unacceptable experiences I’ve ever had at a hotel—especially at a property that positions itself as luxury.
My 15-year-old son and I booked a Saturday night stay at the Ritz-Carlton Montreal at an extremely high rate, specifically because the New York Islanders were staying there. This is something we have done for years as part of our mother-son trips, and it has always been a positive and respectful experience.
Upon check-in, the moment staff noticed we were wearing Islanders gear, we were immediately told we were not allowed to engage with or even speak to any players in any way. While we expressed that this was disappointing—given it was the primary reason we chose this hotel—we clearly stated we would respect their policy.
What followed was shocking.
Despite fully complying, we were then subjected to constant surveillance by two large security guards who followed us throughout the hotel—into the lobby, the gym area, the restaurant, and even near the restrooms—while we simply waited for our room to be ready. At no point did we approach, speak to, or attempt to interact with any players, even when they were in close proximity.
The behavior of the security staff was not only excessive, it was intimidating and deeply inappropriate. At one point, we were even told to wait outside in the snow when we re-entered the lobby simply to locate a restroom.
My son—who is a minor—was so uncomfortable that he described feeling physically violated by the experience. As a mother, that is completely unacceptable, and we ultimately felt we had no choice but to leave.
We were treated not as paying guests, but as suspects—despite doing absolutely nothing wrong.
If you are a woman or traveling with children, I would strongly caution you about staying here. For a hotel that prides itself on service and hospitality, this was the exact opposite.
We can’t really put into words, just how sensational our stay here was!
Upon arrival the greeting and welcome was amazing, from the gentleman on reception with the beard, and Andre, who showed us round our stunning room. He was a superstar.
Max, the concierge, was the standout team member. He made fantastic recommendations, and couldn’t have been more attentive. He’s an absolute credit to the hotel.
Anastasia, also organised a super Valentines booking at a wonderful Spanish restaurant, too.
The team in the bar were very attentive too, and we enjoyed The Ritz champagne, in wonderful surroundings.
From start to finish, just the perfect stay, and every team member was just so friendly.
Really wish this hotel was nearer to Manchester, but we will definitely be back, and can’t recommend highly enough.
Thank you for a truly memorable stay.
I would give this hotel 4 stars. Overall, everything was very good and I really enjoyed my stay.
The teams are, in general, extremely kind, welcoming, and professional, which makes a real difference. You immediately feel well taken care of.
The rooms are lovely, modern, and very comfortable. A special mention for the bathroom: the shower turns into a hammam, which is incredibly pleasant and a real plus after a long day. The gym is also very well equipped and easy to access.
The only disappointing point was the spa. While the welcome was very good, the massage itself was unfortunately not up to the level of the hotel. It felt more like being patted and shaken than actually massaged, which was quite frustrating.
That being said, I would happily return to the hotel without hesitation just not to the spa.
Todo excepcional!
Hay que tener cuidado con cargos indebidos posterior al check-out.
We have found that Ritz Carlton has been a pretty sure bet as far as hotels, but this one in Montreal was just average. It is an older property that was in a decent location, and the building is attractive. However we found several things less than stellar.
We booked our trip with points which makes no difference in reimbursement to the hotel. they do get the full rack rate back..so they were not doing us a favor.
First of all we booked the basic king room which appeared to be adequate, however it is very small, and not in the slightest inviting. There was a small closet, but not ample space to access your luggage. The bed was okay, but the heavy duvet was way too hot and there were no simple blankets. The seating was an awful problem as there was only one chair and it wasn’t comfortable, so the other party had to sit at the desk chair. Overall it was a poor room with one small window. The bathroom was okay. We are gold members and were not offered an upgrade. The hotel was not busy and that would have been a nice gesture. One evening I decided to get a bottle of wine out of the mini bar and was shocked to find out they didn’t stock it. So why have one?
We had breakfast two mornings. Once the service was outstanding, and the second morning a young guy was not attentive and spent more time playing with his phone rather than taking care of his customers. Lunch was delightful and we had excellent service. We did not have dinner at the hotel.
Overall it was nothing special which was disappointing. I wouldn’t stay there again. I expected an amazing experience based on the reviews, but it really did not stand up to Ritz Carlton standards.
Recently, myself and eight friends stayed in the beautiful Ritz Carlton Montreal. We were celebrating my 70th Birthday. We had a fabulous time, a lovely hotel with every amenity imaginable. I wanted to thank Veronica and the guest services team for their wonderfully generous treat of champagne, strawberries and cheese cake. I and my friends appreciate their thoughtfulness! Thank you so much! Mary Jane C.
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