Holiday Inn University Plaza-Bowling Green by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (434 reviews)
1021 Wilkinson Trace , Bowling Green , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly, helpful staff
Recently renovated/beautiful hotel
Convenient location close to WKU and shopping
On-site restaurant and bar
Cons:
Poor/overpriced breakfast and unreliable restaurant hours
No in-room microwave; ice and microwave located on other floors
Pool reported cold; some renovation-related inconveniences
Occasional maintenance issues (TV, sink drainage) and delayed fixes

Categories

Cleanliness
8.6
Multiple reviews note clean rooms and a tidy facility; several guests explicitly praised cleanliness and quietness.
Service
9.2
Staff repeatedly described as friendly and helpful (assisted with ID issues, attentive wait staff), overall strong service sentiment despite a few maintenance delays.
Location
8
Convenient location close to shopping and WKU noted positively; one mention of a busy/bust street to access the hotel is a minor negative.
Room Quality
8.4
Rooms described as comfortable, spacious and recently remodeled with comfy beds, though some guests reported issues (tv not working, sink drainage problems).
Amenities
7.4
On-site restaurant, bar and pool available but renovation/amenity layout caused friction (no in-room microwave, ice/microwave on different floors; pool reported cold).
Value for Money
7.2
Mixed value: rooms and location seen as good value, but guests complained about paid breakfast price and expectations around complimentary breakfast.
Food and Beverage
5.5
Multiple complaints about the restaurant and breakfast quality/price and unreliable hours; one strongly negative breakfast experience reported.
Overall Experience
8.9
Majority of stays were positive with praise for atmosphere, comfort, and staff; some consistent operational/amenity issues lowered the experience for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy a 37-inch flat-screen cable TV, work desk, and ironing facilities in every room. Upgrade to a suite for a kitchenette and stunning views of the hotel's garden and waterfall.

Relax and Unwind: Take a dip in the indoor pool or break a sweat in the fitness center. Stay connected with complimentary WiFi and wired Internet access throughout the hotel.

Delightful Dining Options: Start your day with a delicious meal at the on-site Hartland Cafe, and unwind with a drink at the Atrium Lounge. Room service is also available for a cozy night in.

Experience comfort and convenience at its finest at the University Plaza Holiday Inn in Bowling Green. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note The pool is back open the pool hours is 7am-11pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

7.9
Based on 434 reviews
Cleanliness: 8.6
Service: 9.2
Location: 8
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.2
Food and Beverage: 5.5
Overall Experience: 8.9
L
Loretta • solo_traveller • us
10
Pros:

Beautiful place. Love the fountain and the back of the hotel great safe place for a walk. Bed was comfy

Cons:

Would be nice to get a comp for 1 for breakfest

2026-10-30 • via Nuitee
K
Kenneth • couple • us
9
2026-10-26 • via Nuitee
J
John • couple • us
10
2026-10-19 • via Nuitee
A
Anne • solo_traveller • us
8
2026-10-13 • via Nuitee
B
Brian • couple • us
9
Pros:

Clean rooms

Cons:

It was very nice

2026-10-12 • via Nuitee
R
Robert • solo_traveller • us
9
2026-09-14 • via Nuitee
H
Hadaway • couple • us
6
2026-09-07 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

Quite and lobby is pretty with plenty of room to sit

Cons:

The bust street to get to it and the restaurant not reliable on hours

2026-08-31 • via Nuitee
J
Jack • couple • us
8
2026-08-31 • via Nuitee
D
davidbC327WI • Friends getaway
8
Don’t use the restaurant.
Pros:

Our room was excellent and the staff was as well. Bu I ate breakfast in the restaurant on Saturday morning and it was probably the worst hotel breakfast I’ve had in years.

2026-08-23 • via Tripadvisor
V
Voyage21646570089 • Solo travel
10
Beautifully renovated
Pros:

I went for a leisure event and the hotel was very nice staff was friendly and the rooms are beautiful, I was very comfortable there is No microwave in the rooms but there is one on every floor. It is really a beautiful hotel. I was very impressed.

2026-08-23 • via Tripadvisor
K
kathywD6680MH • Solo travel
10
Happy Camper
Pros:

Had a great experience. The location and the atmosphere were very convenient and laid back. It was very clean and quiet so I slept great. There was some confusion on my part with my priority club ID number and staff on site were extremely helpful to explain my issues. Could not have asked for a friendlier experience. Would definitely recommend!

2026-08-18 • via Tripadvisor
F
frankbL9885RI • Friends getaway
4
Continental breakfast
Pros:

Continental breakfast was 16.00 have had much better for free. Cook was bald with a dig beard no hairnet.

2026-08-16 • via Tripadvisor
L
lindatZ7603FH • Family
10
Always high-quality
Pros:

We always enjoy staying at this hotel. This is our third time. And they now have completely remodeled. We had a very spacious roomthat had a living room in a bedroom to televisions ideal. we love that they have a restaurant and a bar on campus.

2026-08-16 • via Tripadvisor
T
tammyeB6087IL • Friends getaway
10
Great Stay
Pros:

The hotel is clean, nice environment, great customer service, and the room was great!

2026-08-13 • via Tripadvisor
1
10brenta • Business
10
Business Oasis
Pros:

The staff was very friendly and made me very comfortable in my accommodations. The facility is beautiful and clean. I also enjoy having a restaurant and bar on site.

2026-08-11 • via Tripadvisor
L
Lisa • couple • us
4
Cons:

The tv would not work called someone they came he didn’t know what he was doing then he got a call said he be back in hour never came back

2026-08-11 • via Nuitee
I
ImaTravelGal • Family
10
Great Option Close to WKU
Pros:

Hotel is currently being remodeled, but appears to be close to the end. Our room was well appointed and very clean. Two queen sized beds that were comfortable. The lobby area has been refreshed. It’s an open atrium style hotel which felt nostalgic. Did not have time to check out the pool area or dine at the restaurant, but it offers both. It is close to shopping and restaurants as well as the university which is why we were in town. The room description on Priceline was inaccurate. That needs corrected. But otherwise everything was wonderful!

2026-08-09 • via Tripadvisor
J
john • solo_traveller • us
3
2026-08-08 • via Nuitee
I
I5073LBandyh • Solo travel
10
Business
Pros:

Awesome wait staff, cleanliness. The room was very nice.

2026-08-06 • via Tripadvisor