Holiday Inn Grand Haven-Spring Lake by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (374 reviews)
940 West Savidge Street , Spring Lake , US
+1 616-846-1000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Small room balconies

Categories

Cleanliness
6.88
Several complaints about dirty sheets and spider infestations indicate low cleanliness.
Service
8.85
Staff was mentioned as friendly and helpful throughout multiple reviews.
Location
9.39
Location near attractions and the water received positive comments.
Room Quality
7.84
Mixed reviews with mentions of outdated decor and small balconies.
Amenities
7.37
Lack of room service and slow drains noted as areas needing improvement.
Value for Money
8.33
Overall sentiment suggests it is reasonably priced for the location but could improve.
Food and Beverage
8.38
Generally positive comments about the restaurant service, but specific food options were not highlighted.
Overall Experience
8.55
Mixed feelings but overall satisfactory experience due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:40

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Enjoy the best of both worlds with indoor and outdoor pools, perfect for a refreshing dip anytime. The hotel's free Wi-Fi ensures you stay connected throughout your stay.

Delight Your Taste Buds
Savor local American cuisine at Burger Theory Restaurant, offering a culinary experience for breakfast, lunch, and dinner. Unwind with a cocktail on the outdoor terrace for a perfect evening.

Explore and Experience
Conveniently located near Grand Haven city center and the beach, with easy access to The Lakes Mall and amusement parks, make the most of your stay with exciting nearby attractions.

Book now for a memorable stay at Holiday Inn Grand Haven-Spring Lake!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKG

Location

Guest Reviews

8.2
Based on 374 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.55
A
Ann Marie • extended_group • us
8
Pros:

Location was perfect
Staff was helpful and courteous

2026-08-31 • via Nuitee
S
Scott • couple • us
10
2026-08-31 • via Nuitee
R
Roger • solo_traveller • us
10
Pros:

We had originally booked at another hotel and when whe checked it was terrible. Dirty and wasn't anything like the pictures. So took a loss on that no refunds surprise.. came here and parker was absolutely great ! He got us int a great room walk out to the pool from our room he and house keeping were amazing . However the next day the morning staff could learn from him how to be kind to guests .

Cons:

The room was clean and no fault to the housekeeping staff but the bathroom due to poor ventilation had alot of drywall issues . They should install fans in there for the showers . Other then that it was great

2026-08-30 • via Nuitee
P
Penny • couple • us
10
2026-08-28 • via Nuitee
E
Edwin • couple • us
8
2026-08-24 • via Nuitee
K
Kathleen • family_with_children • us
8
It was ok. Very noisy ice machine on third floor. Didn’t have a chance to use the pools but they looked nice.
Cons:

Difficult to exit left from the parking lot.

2026-08-18 • via Nuitee
F
Frank • couple • us
9
2026-08-18 • via Nuitee
R
Rob • couple • us
7
2026-08-17 • via Nuitee
D
David • extended_group • us
9
Just fine, thanks.
Pros:

Did not eat there

Cons:

N/A

2026-08-12 • via Nuitee
J
Jeffrey • solo_traveller • us
8
2026-08-11 • via Nuitee
R
Ralf • solo_traveller • de
7
2026-08-03 • via Nuitee
A
Anton • solo_traveller • us
3
Expensive and disgusting.
Pros:

Location is decent. Staff is friendly and helpful.

Cons:

Hotel is wildly overpriced for what you get.
The hotel is pretty mismanaged. It’s dirty, it’s stinky.
Hallways are dirty and seems like kitchen fan goes out straight to the hallways.
Room AC smells musty, fridge is barely cold even on max.
Upon checking in room floor looked like it was not vacuumed.
Indoor pool had broken doors, floor paint is pealing in multiple spots. And all off this you get for $400 per night

2026-08-02 • via Nuitee
J
julie • couple • us
4
We ended up leaving after 1 night.
Pros:

Young blonde male at desk- very professional.

Cons:

We were assured that we would have a king room with a river view. Instead we were on the first floor with a view of cars parking right by us and the dumpsters. Very disappointing.

2026-07-20 • via Nuitee
N
Nancy • solo_traveller • us
10
wonderful place.
Pros:

I believe it is a safe place. Staff is helpful. Not too far from home.

Cons:

i wanted a balcony facing the water/pool. I was told all the rooms were booked for that night.

2026-07-18 • via Nuitee
M
Meier • solo_traveller • us
1
2026-07-17 • via Nuitee
J
Jason • solo_traveller • us
10
Nice, clean, peaceful location to explore the area
Pros:

The staff was super friendly....location was perfect to explore Grand Haven while having a peaceful setting to enjoy river views. Room was clean and the onsite dining option was really helpful.

Cons:

The left turn out of the parking lot was sometimes difficult....the thermostat did not communicate well at all with the hvac unit.

2026-07-10 • via Nuitee
D
Diane • couple • us
7
Nice views of marina not far from Downtown Grand Haven and Lake Michigan. Good food at the restaurant on site MudPenny
Pros:

Like the marina and views from our room. Nice tiki bar too!

Cons:

Most Holiday inn’s have free coffee in the lobby for guests. Not this one! It was almost $5 for a regular coffee in their restaurant MudPenny. Also no continental breakfast offered. Hallways need to vacuumed more!

2026-07-08 • via Nuitee
A
Aaron • family_with_children • us
7
It was good
Pros:

Location was nice

Cons:

Found multiple hair’s in my clean towels in the room. Also the bugs at night walking into the facility are a bit rough but understandable with it being by the water.

2026-07-05 • via Nuitee
T
Thomas • solo_traveller • us
4
Great location and could be awesome with some work
Pros:

Location excellent on the marina.

Cons:

Restaurant not great. 9:00 and seemed to be shutting down. Could be great. Maybe just a bad night. Weren’t making the advertised oven-fired pizza because it was too hot out. It was hot out. No coffee in the lobby in the morning, just tea.

2026-07-03 • via Nuitee
H
humes86 • couple • us
10
2026-06-25 • via Nuitee